Aquamarine Family Club
664 reviews
March 28, 2023
It's the second time I've been here with the kids. I like it very much.
A warm swimming pool. children's playroom (in the form of a house). Now a chorus of frogs is yelling outside the window, and we thought geese.
See original · Русский
1
July 18, 2022
Overall a good hotel, vacationed in July 2022 (all inclusive). I will highlight minor shoals that the hotel management may take into account:
1. Instead of the volleyball court in the photo, a second pool is being made. It's great, but the hotel is full of children, and there's not even a semblance of a fence. Safety precautions are at zero during construction work. Are you waiting for your first child or a drunken guest in the dark at night?
2. At first, my daughter, and then I, were severely injured and spent 1 day hugging the toilet. I don't know what to sin, but we ate in those days, only at the hotel. I think it's not washed vegetables, but it's guesswork. I have heard that this is the norm for Abkhazia.
3. There is a lack of such banal convenience as ordering food and drinks in the room. Does the hotel not want to make money on this at all? I was doubly surprised when I went to a bar late in the evening, where many guests were resting, music was playing and I wanted to order food with me to my room, I heard in response: "damn, I'm sorry, the kitchen is closed. Our cooks are like that...Well, we decided to end the working day now." At the same time, the waiter was surprised himself. Just like that, someone in the kitchen wanted to.
4. Please consider the owner of the hotel, such a banal convenience for guests as the exit of guests to the city. Now, with a stroller and a child, this is simply not possible, all roads are a broken primer (sandy porridge), you cannot walk in a stroller. We tried it from the embankment and from the market, abandoned this idea and later called a taxi.
Otherwise, it is a very pleasant hotel, rooms, cleaning, kitchen, polite attitude, good animators, children's room, swimming pool...
See original
3
April 8, 2022
A lovely hotel with good food, heated pool and designer rooms. Excellent service, respect for the hotel management. An unexpectedly high level for the region. I recommend it!
See original
3
January 9, 2023
Excellent hotel, very friendly staff) pleased with the warm pool and proximity to the sea😍👍
There is also a very tasty buffet🔥😋
See original · Русский
3
April 24, 2023
A great hotel for those who come with children, but adults will not get bored either. Animators entertain everyone!!! We will definitely come again 👍
See original · Русский
3
December 10, 2022
We had a rest in November. Wonderful hotel, excellent food, cozy rooms, helpful staff. I liked absolutely everything! Thanks!!!
See original
4
September 16, 2024
I'll be back here!!! This hotel made my vacation
See original · Русский
3
May 30, 2022
A great, modern hotel. The rooms are cleaned every day.Friendly staff. Excellent cuisine, everything is always fresh (I would say homemade). Heated swimming pool.
See original
3
November 14, 2020
I wanted to write down a review.
We have been since October 19th .
This is an unexpected institution for Abkhazia.
Stylish, unusual, really beautiful and modern. The furniture is expensive in some places.
The kitchen surprised me even more- in addition to being delicious, there is also a very beautiful and very neat serving. It is very unusual for hotels - they are allowed to take food both to the room and on an excursion. They even offer their own containers.
One of the disadvantages for me is the lack of coffee. You can buy it from them.
The staff is very polite and cultured.
And the second disadvantage for us is the lack of animation. Children 10 - 15 years old are bored.
The pool is really warm, it really works until 22 or 23 (I don't remember exactly).(in many others, after 20 they are not allowed to use it)
The only thing is that it is small for the whole cast. If there are games or children fooling around, it is not possible to swim.
We are more satisfied with the rest. In addition, we were lucky with the weather + 26 in the afternoon.
See original
10
3
July 17, 2021
A good hotel, but not for those who were on a business trip like me. The specifics of the work made it possible to stay at the hotel for rest only during the day. It is not possible to get enough sleep during the day, as there are many family guests with children, it is very noisy from them. I was at the hotel in the spring of 2021. In terms of service, everything is fine, the food is a buffet, the food is quite tasty, but there was a problem with the coffee machine. The rooms are of quite good quality, underfloor heating, but did not work everywhere. There is a swimming pool. If you have rooms above the ground floor and overlook the sea, get ready to see it with the sea is not well-groomed, but it does not apply to the hotel, that is, there are no complaints about the hotel, but you never know who it is important to contemplate the view from the balcony of the room :) in spring, frogs in the local reeds scream incredibly loudly in the evenings:) and so it is quite a decent option. There are not so many hotels with decent service in Abkhazia yet, there is a lot to grow, which I sincerely wish them.
See original
5
1
June 18, 2022
Excellent hotel, meals for 5, comfortable rooms, clean warm pool, good animation. There is a small shortage on the territory of a large swimming pool being completed, but this is not a hindrance.
See original
2
February 24, 2022
A super hotel! We were in March 2021, the hotel was empty and we were very lucky to enjoy the tranquility, tranquility and responsiveness)
Just a gorgeous suite on the 2nd floor with a huge terrace overlooking the sea!
The hotel is seasonal, so there are a lot of families with children in the season!
See original
3
October 5, 2021
Excellent hotel, good location. The beach is very close, there is a bar on the beach. The sun beds are sometimes occupied by strangers, but the hotel staff walk and monitor. I really liked the kids' club, you can safely leave children over 5 years old, animators are engaged with them.
See original
3
November 8, 2021
Very nice rooms, everything is clean, cozy, stylish. The visit to the hotel left a very pleasant impression. The only thing is, the breakfast was let down by the quality of the food, but at least the choice of dishes was great, so it's okay
See original
2
1
January 17, 2022
Nice hotel. A good place. There are no noisy establishments nearby. Wonderful new rooms. A wide range of dishes in the restaurant is a beautiful warm pool in which you can swim even in off-season!The only hotel in this place with a well-equipped beach. I recommend this hotel for a holiday
See original
3
November 8, 2022
The beach is not fenced. There is a construction site on the territory. There is entertainment for children. The rooms are great. The cuisine is not diverse, but you can find dishes to your liking.
See original
3
1
August 21, 2022
We had a rest in early August. We lived in a room with a sea view. The hotel is new, it feels right away - everything is brand new. There is only one pool so far and it is more suitable for children than for adults. The second pool is large, under construction. It didn't bother me at all, because I was going to swim in the sea after all.
Two minutes walk to the sea slowly. The beach is not individual, but sun beds are free for guests. In general, there are fewer people on the beach, the remoteness of the hotel from the city center affects.
For vacationers with children, it will be important to know that animators work conscientiously. And in general, the staff is polite and courteous. I was surprised that the tips left to the employee were ignored several times when cleaning the room.
As a person who is not picky about food, I will say that the food at the hotel is good. In any case, the local cheese and cottage cheese are beyond praise.
Special attention should be paid to the fact that there is a certain bar next to the hotel. Moreover, the most convenient access to the beach is right through it. Firstly, the bar staff has a good selection of music, so lying on the beach you can enjoy a normal musical background; and secondly, there is a place to hang out in the evening without going far from the hotel.
As a result, if they ask me if I will go to this hotel again, I will answer YES!
See original
3
November 3, 2023
A chic family hotel. Attention to children, animation, set club bar, 4 swimming pools.
See original · Русский
3
June 15, 2022
Guys, honestly… I don't know what those who give low ratings to the hotel need. For me, this is the height of pleasure. A lovely cozy hotel with a small number of rooms, with a chic designer renovation. Everything is thought out, everything is beautiful, everything is within walking distance. I read a lot of negative reviews, waited for a long search for a hotel among croaking frogs. I set up my husband. And we turned off the main road and are already there. I was even upset, I wanted to listen to frogs))) I was preparing for a tasteless and meager meal. And it's delicious for me))) I was very worried about the construction on the territory of the hotel and the wasteland and abandonment around. I don't see it at all. The sea is beautiful, the children are happy, it's delicious for us. Shortly Take a good attitude and positive emotions with you. Guys, what are the mountains like… Ahhhh... everything is fine, delicious and neat!)
See original
3
September 26, 2021
My favorite Aquamarine!!!! We had a family vacation in August for the third time, Everything is on the level! Special thanks to the staff, namely the waiters, you girls are Cool, very responsive))) Serge the animator has a separate respect! Thank you for the rest and for the wonderful Birthday spent at your hotel! With love, the Drilling family.
See original
6
April 4, 2023
A cool hotel, a bassik, a well-groomed territory, a bar on the shore, excellent access to the sea, everything is worthy!
See original · Русский
4
August 29, 2022
Everything is great! The only drawback; at the time of our arrival, construction was underway on the territory((
But this fact did not spoil the overall impression! The food is very tasty, the Director is a polite, sweet lady. The beach is clean with sun beds, the rooms are very clean and cozy! In general, I recommend it!
See original
3
February 19, 2024
Our favorite hotel in Abkhazia. I recommend it to everyone. The market is nearby.
See original · Русский
3
November 27, 2022
The hotel is class, but there is, but there is a construction site and a large one. Of course, it does not interfere, but it was not indicated when they took the rooms, and the hotel has a very good heated pool, there is everything for playing on the playground-balls football basketball volleyball in the game room every evening a movie is shown.
See original
3
October 9, 2021
Great hotel, everything is clean and tidy. A good restaurant with delicious and fresh food. The first line has its own beach, sun beds and umbrellas. Beautiful view from the balcony of the room. Heated swimming pool. I recommend you to visit.
See original
3
1
August 6, 2022
Very nice family hotel, full board, buffet. There is a special room for children and animators are constantly engaged with them, but they do not forget about adults either. There are tenants. Near the dolphinarium market. Your own bar. We liked it
See original
3
May 9, 2022
A great family hotel, clean and beautiful, the staff is polite and friendly. The views of the mountains are mesmerizing. There is a warm swimming pool on site. Delicious cuisine
See original
October 13, 2022
In general, it's not bad! But the food! Just a complete disappointment! The same thing for 10 days. You can diversify it a little! Although we are not being harmful, we just stopped going to eat for three days. And make a choice- why full board (money is wasted!) if there is such a meal at the hotel. Let me choose, breakfast or full board! Being in Abkhazia, we can say there was no national food! There are no complaints about the numbers, it's clean! They clean constantly, I was even surprised, the towels are clean, they are changed. What for? And take a closer look at the maids - they took away a bathrobe with towels!!!
See original
1
3
May 20, 2022
The location and the hotel itself are very decent, but the buffet is modest, but considering its cost and from the experience of visiting other cafes in Pitsunda, I put 4(5). But the ladies at the reception are your pain, after such a "warm welcome" you want to turn around and leave! there is no interest in the Client. And a complimentary wine :) Guys, if you want to do something nice, do it well! Homemade gibberish is definitely not suitable for this!
See original
3
October 29, 2022
A good hotel, but if you are caught in bad weather because of the small area, it is boring. Despite the fact that we were in September 2022, we did not swim in the pool, did not eat except at the hotel restaurant, and the whole family caught rotavirus. And I also didn't like that when I arrived, when I wanted to change the number of days downwards, I was told that we would not refund the money, but you can stay for less days.
See original
2
1
August 29, 2022
Hospitable clean beautiful delicious the only hotel that corresponds to the number of stars in the entire territory of Abkhazia
See original
May 4, 2021
This hotel is really waiting for you!! It is quiet and cozy, with good repair and details. There is an elevator. It is well suited for both couples and families. Good sound insulation. The staff is very polite, attentive and pleasant. Excellent rooms: large, cozy, new, underfloor heating. Very close to the beach, a warm pool. We had breakfast and dinner. The food is delicious, there is a large selection.
And what a view from the rooms!!! To the mountains and sunset))
Near the exit to Lake Ritsa. From what could be improved, buy a couple more coffee machines, now she is alone, in the morning there is a queue for breakfast to make coffee)
See original
7
1
August 24, 2023
The food is excellent, varied, and delicious. The rooms are clean, beautiful and cozy. The service is super. The area is clean. I advise you 100%
See original · Русский
September 22, 2024
Super, the best crowd is there and there
See original · Русский
3
1
April 29, 2022
A very decent hotel for Abkhazia. It is ideal for holidays with children. A wonderful Children's room with tutors, with children playing and entertaining all day. The pool is heated in the cold season.
The food is varied and delicious. There are not many dishes, but there is always a choice. Only the sweet failed)
Every evening the program is entertaining.
The location is not very good, the hotel is located on the outskirts.
See original
3
October 22, 2023
Very comfortable hotel with children. Excellent food, rooms are all new.
See original · Русский
3
August 21, 2023
Comfort at a height , Wi - Fi is a bit of a problem and the body is always naughty ) well , if you don 't take it into account , then I really liked it , but how they cook mmm 🙂 chef thank you 🙏 everything is very tasty 😋
See original · Русский
2
1
June 1, 2021
The food at the hotel is very tasty. I'm cold, but the heated pool has sunk into my soul, it's very nice. Thanks to the chefs for such delicious food!
There was a moment when there was a smell of sewage in the bathroom, I asked to bring a diffuser. I asked for two days to fix the problem with the unpleasant smell, but somehow it didn't work out. I was just in a smaller room, it didn't interfere with my rest. Spacious rooms, pleasant grounds. The Wi-Fi was working smoothly.
See original
4
1
August 17, 2020
We had a rest in early August, we really liked it, we will recommend this wonderful hotel to our friends, where wonderful people work.There are no disadvantages)))Thanks for a great vacation)Thanks to the administrators, chefs, waiters, bartenders))Special thanks to animator Eugene)))All together, you make people in this world happier - with your attitude and excellent knowledge of your business)The rooms are clean -cleaned every day' for ten days of rest -changed bed linen and towels three times) The kitchen is just amazing -delicious at home)The heated pool is very convenient, you can swim at night)Disco by the sea and delicious cocktails! Thank you very much to Arthur))There are many more to list))We recommend it to everyone - it's fun, clean, delicious and warm here)))
See original
6
1
June 25, 2022
Meals for 5
Purity by 5
Animation for a 5-year-old child for 5 years
Rooms for 5
Location on the 5th (coastline)
The territory is small, but it contains everything you need
See original
3
September 10, 2020
I would like to express my deep gratitude to the Aquamarine Hotel, especially to the cook and everyone who provides breakfast, lunch and dinner.
This hotel just saved our vacation, considering that we didn't even live in it! But they just came to eat.
We just didn't get enough places in it and, alas, we settled in another hotel nearby.
The situation with food in Abkhazia is not very good, it is difficult to find simple European cuisine without getting poisoned, I'm not talking about any delights. Those who come from St. Petersburg and Moscow get a cultural shock, because there are no restaurants at least of a normal level here.
We were just happy when we found Aquamarine!
For all 5 days, the kitchen was very decent and fresh. It was always possible to find healthy food! Without tons of oil, fat, spices, etc. At the same time, the dishes are very tasty (steamed trout is a masterpiece).
There have always been fresh vegetables and fruits that you can safely eat without fear of poisoning.
And what is very important - normal, not loud music and a stylish interior.
Also, special thanks to the staff! Very friendly, always smiling, table cleaning is lightning fast! The hotel manager comes to get acquainted, they are interested in whether everything is fine. The service is on the level!
We came here for breakfast, lunch, and dinner.
One of the few places where you can pay with a card)
The hotel is modern, new, and quite calm, considering that it is family-run and has many children.
See original
8
2
June 25, 2022
We rested at the hotel in early May 2022 and to be honest, we were not deceived in our expectations..... clean rooms, decent furniture, linen and towels are not washed (my personal thing in any hotel).Very friendly and courteous staff, special respect to Elvira, a lot of patience, tact and positivity. Delicious homemade food (as a catering worker, this detail is very pleasant to me)The territory is well maintained, the pool was cleaned every day. Convenient location. We plan to come back next year
See original
3
December 23, 2024
It's a terrible hotel! I've been writing for 23 years, everyone is sick with rotavirus!!! You get infected on day 2 because the pool is not cleaned.
He was hospitalized because of rotavirus.
See original · Русский
July 11, 2022
Instead of a good review, I had to leave a bad one. I had to move to another room for 1 day of rest. Super administrator Olesya said to pack their bags at 12:00, leave them at the reception, and at 14:00 they will give another room, which is 2 doors from the current room. In response to repeated requests 1-2 days in advance to clarify the check-out time with another room and check-in time with those who come to our room, she said that this was not her task, she refused even to inform the booking department. "Great job Olesya"!
This is your direct job, to make everyone comfortable! And do everything in your power! And it does not apply to work formally! Yes, this is a non-standard situation, so it should be solved in a non-standard way, and not refuse an existing client.
Please draw the management's attention to this situation and do not do this anymore.
As a result, we had to find out from the maids when we could move things to another room. But thanks a lot to the maids, they helped move things not at 14-00, but at 10-00. The question is, why then Olesya is needed as an employee, since she did not even want to resolve the situation.
Thank you, but we're not going to visit you anymore.
See original
2
3
June 8, 2022
Very polite friendly staff, delicious food, clean cozy rooms. Two animators, a heated swimming pool, I will get tired of listing, definitely if Gagra, then aquamarine
See original
2
July 14, 2022
Excellent hotel, new, clean, close to the sea, delicious food, friendly staff, warm pool. We will definitely come back next year.
See original
3
April 12, 2022
A great place for the whole family. A big bonus is the children's playroom. You can inform the hotel in advance that you need a babysitter, we did not do this because we did not know about this option. Heated swimming pool, we swam under the snow in December with a 3-year-old child.
See original
3
October 16, 2024
everything is perfect, I advise you
See original · Русский
February 4, 2022
We have already vacationed with our family in Aquamarine more than once, and every year it gets better and better! Well done! The animators are great! The kitchen! Rooms! Everything is very, very decent!
See original
3
May 31, 2022
A good hotel, though the last one along the coastline in Gagra.Clean, cozy, good animators for children, the food is also good, varied.In the evening, there is live music in the restaurant.
See original
3