The hotel is clean. The food is delicious. There are slippers and bathrobes. The plumbing is fine. The staff is adequate.
But there is a swamp around the hotel and frogs are screaming all night. Believe me, it's not that much fun, it's impossible to sleep.
And in general, the hotel has poor sound insulation, you can hear not only the next room, but also the next one.
And the road from the hotel to the city is a broken dumpster in puddles filled with garbage. A walk into the city is not very good. As in Abkhazia as a whole, there is devastation around. Finding a spa massage in the city is a huge challenge.
I really liked it. If we consider that tourism is developing poorly in Abkhazia so far, there are few modern hotels, then we were not mistaken in choosing this one. I liked everything, there were no comments. Taking into account the annoying epidemiological situation (rotavirus and similar intestinal infections), the staff does everything possible to protect vacationers: bactericidal lamps for room treatment , bottles of water in the rooms, frequent wet cleaning of premises. Private beach, beach bar. Meals with a sufficient assortment. Worthy. Well done.
Everything is fine. When the territory is completed, we will definitely come with the whole family. Excellent service. Supervising staff. food for slaughter....
A new, fresh, bright hotel. Normal furniture, very clean. A very decent restaurant at the hotel, delicious food, good service! The pool is warm and clean. We were in March. Friendly staff who are ready to help and prompt!
Great hotel, by the sea, nice heated pool, parking. I had a room on the 2nd floor, with a terrace and a view of the sea, the room itself is good, but the fact that people living in cheaper rooms are visually accessible from your terrace and, in principle, can just climb over, deprives privacy.
The staff is very helpful. Good nutrition is important in Abkhazia. Among the disadvantages: a small pool and a beach, which does not always have enough places for hotel guests. The area around the hotel is a swamp.
Everything is fine.The hotel is very pleasant.The staff is friendly.The disadvantages do not apply to the hotel...border, dogs... Everything else is fine.It is true at the check-out at the Lada reception...Naya was not very kind, it was the impression that I personally owed her and ... did not give it away, but otherwise everything is fine, thanks a lot to everyone.I recommend the hotel to those who want to relax in peace.
We were in a cafe. We have been waiting for our order for a very long time. We 've already drunk all the lemonade . My husband was brought a cheburek, he had already eaten and my fish steak was waiting for another 30 minutes. But they did serve it to me. It cost 550 rubles. And it looks like a sooooo thin slice of fish, not a steak. Just a fish pancake. I don't recommend it.
Is Abkhazia really you? I can't believe it. Thanks to those who organized all this. Gorgeous rooms, great views, friendly staff. We were preparing for the tin. We are sitting with my wife, we are awesome... How is it?
An incredibly stylish place with excellent service and service. Cleaning every day, buffet with very tasty food. But most of all, people who are very responsive and kind are hooked here. The guys from the bar have a separate respect!!!
The food and service are excellent. The kitchen is beautifully decorated with five stars. The children's animation works, the 4-year-old liked it. If I would come again, yes, undoubtedly. And I also forgot to mention that there is a heated pool with very warm water.
Great hotel! Cozy modern rooms, cleanliness and order, excellent food, the best thing with children! There is a market nearby where they bought fruits!
The food is very tasty, better than 5 stars in the neighborhood. The heated pool, there is Parking, the room service is good, they clean every day, the balcony with a beautiful view of the mountains) the gates to the entrance to the territory are closed, sometimes I had to run to ask them to open, because they are electric - it would be nice to have some kind of button) but otherwise everything is super, I recommend
Very cool animation - Seryozha, Luda - you are great fellows. Children dream of returning
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Dmitry
Level 6 Local Expert
June 24, 2022
Great hotel and staff!
The hotel is expensive, but compensates with excellent service.
Nice rooms, comfortable pillows)
Special attention is paid to the children's club. My two children go there for the whole day with great pleasure and return happy.
Its own coastline with umbrellas and sun loungers. The sea is cleaner than in Sochi
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Елена Р.
Level 5 Local Expert
April 25, 2023
A wonderful vacation in Abkhazia. My daughter couldn't be fished out of the pool even in the rain. The food was delicious, the entertainment was fun) We will be happy to return.
My one of the best vacations. The hotel is modern, brand new, clean. Heated swimming pool, which is very important in the off-season. The hotel is located on the beach. We had breakfast and dinner included.
A very nice hotel. But the first days of rest, the table was varied, with a large number of dishes. The manager does not respond in any way to any recommendations from the guests. In and around the pool, many guests used glassware, which was regularly beaten, and this is unpleasant. The hotel has a lot to develop, they are trying and it shows. For my son's birthday, the hotel presented a small original cake. In general, we were satisfied with the rest.
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Иван Маслов
Level 10 Local Expert
December 28, 2021
A great option for families with children. Good food, swimming pool, animations and a clean beach (small pebbles) with a bar on the shore. Near the market and all kinds of cafes, restaurants (400 m.). The rooms are clean and spacious. The staff is friendly and helpful. I would go there with detem again. The room was on the 5th floor. with a view of the mountains.
The reception staff is absolutely unfriendly and unprofessional.
It is also quite normal for this institution to name one amount over the phone , and after checking in , say an hour later that they have literally just had an increase .
The balcony was not closed
in the room, the electricity was cut off several times until the vending machine was changed.
Construction is also actively underway on the territory.
The best hotel in Gagra!!! Excellent rooms and service. The level is almost European. I definitely recommend you to visit! I will be happy to return if I am in Abkhazia.
The hotel is chic, modern, the concept is just super. We just returned and already miss you. The food is beyond praise, the pool is the most gentle, the sound of the sea, the view of the mountains, the morning birds from the room are a delight.Let's definitely come back!
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Олег
Level 11 Local Expert
December 7, 2022
A great place to relax. We have been here more than once. I can say an excellent hotel with very good animation. Animation deserves special attention. Everything is great!
A great place for a family vacation! For kids, in general, everything is there! The animators are doing a great job! I liked the kitchen!
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Александр Епифанцев
Level 9 Local Expert
December 11, 2022
Great place, first line. Sea and mountain views, a spa area is being built in the courtyard, everything should be done by the summer season of 23. There is a market within a five-minute walk, you can buy souvenirs, fruits, things, etc.
Everything is fine, but you always want more! Hello to the bartenders)
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Тимофей Никонов
Level 21 Local Expert
January 15, 2022
Great hotel. We were in winter. The pool is open. Very cool animators. They do not let children or adults get bored. ) The kitchen is wonderful, the staff is helpful, there is parking. The manager is just lovely.
We were vacationing with three children . It's all good. I liked everything : food , rooms , staff . The children were entertained all day , the children were not bored and were busy all day with something
A wonderful hotel, on an equal footing with Turkish 4* hotels, right on the seashore, I really liked the pool, although it was a little warm in the off-season, but this did not stop us) The food is excellent, the rooms are modern, cozy, I recommend overlooking the sea.
We visited in March 2021. We lived for a day. I can say that the hotel is new, the sea is nearby, there is a private pool. The rooms are clean, everything worked) There were not many guests at that time, they were waiting for the season. The staff is polite and attentive. The kitchen was just starting up, but it still wasn't bad.