Aquamarine Family Club
652 reviews
April 1, 2024
Great place, friendly staff.Everything is wonderful!There is one minus, as in the whole of Abkhazia, problems with power outages, and so everything is on 5)!!
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3
September 2, 2022
The summer of 2022 turned out to be unforgettable, including thanks to staying at this hotel. The eye-pleasing interiors of the rooms, the external space, animation, food, the beach - all together can give a comfortable stay and vivid impressions. A separate plus is a small number of rooms, no crowds of vacationers. There is a central market nearby: some will call this a minus, but if you want a wider range of seasonal fruits and berries offered by the hotel, then this is a very good location. Its own Parking, its own bar-cafe on the beach, everything is on the level, the beach is equipped with umbrellas for guests. You can safely go and count on high-quality service and rest.
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February 22, 2022
It's a beautiful place. We were there as a family for 3 years in a row. In order:
Positive:
1. Friendly and helpful staff. (Galina Rafaelovna has a separate respect.)
2. A lot of entertainment for children (the hotel positions itself as a family one) - a sports ground, a playground, a children's club, animators.
3, Food.
The Swedish line. Varied, delicious. Without any special frills.
4. Heated swimming pool. Sun beds, showers.
5. Rooms.
Clean, cozy. They always took a view of the sea (floor-to-ceiling Windows, the view is super). The linen is changed, the room is cleaned.
6. Location.
Great view of the sea and the mountains.
Both plus and minus - the hotel is located at some distance from "civilization". It's quiet, there are practically no cars. The wasteland next to the hotel spoils the picture a little.
7. The beach.
The hotel has its own beach. Pebble (it is better to swim in special shoes). Sun beds and umbrellas are available. The water is clean. There is a cafe nearby.
Now the cons.
1. The aforementioned cafe. Until late in the evening, music periodically rumbles.
2. The unkempt area next to the hotel. Wasteland, old garbage cans (dirt next to them). "Zabroshki".
P.S. I definitely recommend Aquamarine to visit.
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October 18, 2022
Everything is fine. Cons: sawing under the windows during the day (some buildings are not finished), soft, but still music from their bar on the beach until 23:00. The noise of the ventilation hood on the roof (two-room suite, 5th floor). It's hard to sleep with such a hum. They turned it off at the request. Sometimes they forgot to turn it off, they had to ask again at night. The buffet is excellent, but still on the 4th day (out of 10) it began to get boring, we waited for new dishes every day. There is nowhere to go, there are no normal cafes, especially no restaurants nearby. The beach is with small pebbles, there are pitfalls, it is interesting to dive, there are a lot of fish, there was a crab, there were no jellyfish. Special thanks to animators Sergey and Lyudmila, the best animators for children and adults that I have met) We played Mafia, Alias, card games, strategies, some of the best evenings, almost every 3 days - new people, it's interesting) Everything is fine in the room, of the minor disadvantages - double-glazed windows should not be double, but triple. Nice, friendly maids. The road for the last 300 m to the hotel is gravel on the ground, with pits, I want to make asphalt after all. The children and my wife liked everything very much) Good luck to you, thank you for a good rest!
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August 30, 2023
We took this hotel from 23.08 to 28.08, everything would not be bad, but in August there was an intestinal infection (rotavirus) in the sea Almost all the hotel guests are on tea and breadcrumbs, yes, if you ask the waiter to take out the crackers in a bag, you can take them with you to your room. The doctor at the hotel is present on weekdays from 9:00 to 16:00, can give recommendations or give an injection, but if you feel sick at night, then either an ambulance or on your own. There is not even water in the room, but there is a kettle and tea. There is a cooler in the hallway, one per floor. So it is necessary to take medicines with you, in the nearest pharmacies the price tag is 2 times more than in St. Petersburg. Upon check-in, we received a room with garbage from previous tenants. They clean normally. The rooms are not bad, the beds are comfortable, the bathroom is made strangely, when you wash all the water flows out, respectively, after washing you still need to clean up all the water. The food is 5: meat, fish, side dishes, vegetables, fruits, everything is available. From alcohol, red/white wine and beer, everything else is for an additional fee. The fee. If you smoke, you will constantly have to go outside the hotel, because smoking is prohibited on the territory. I have never seen the pool cleaned in 5 days, the bottom and walls are slippery. There will be a lot of tourists lying on towels on the beach next to you, because the beach is not private and everyone can be there. There is a children's club, there is almost no entertainment for adults, darts and volleyball for men, gymnastics and aqua aerobics for women.
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July 26, 2022
Everyone is happy! It's just great with kids! The staff is friendly, the animators are interesting and energetic. The food is delicious, the choice is not as big as in Turkey, but much more satisfying, closer to home-cooked food. A heated swimming pool, an additional swimming pool area is due to open next year. The rooms are clean, cleaned every day. In general, we are very satisfied! We'll come back later.
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June 25, 2022
We rested from 17 to 22 June. I really liked it! The Deluxe sea room is gorgeous, a huge bed, a clean bathroom, towels were changed every day. There is also room cleaning every day. The pool is very warm, it doesn't seem to be big, but there was always enough space. A rich animation program for both children (workshops, mini disco, exercises, games) and adults (yoga, volleyball, etc.). A varied buffet: yes, there are no 100,500 dishes for breakfast /dinner, but everything is delicious, fresh, its own pastries, dirty dishes are removed from the tables at the moment Everything is clean. There are delicious cocktails at the beach bar, and you can dance. Yes, there is a construction site on the territory now, new pools are being prepared for launch, but it did not bother us personally. There are much more advantages. Nearby there is a local market, shops, supermarket. And what a view of the mountains! I recommend it!
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October 16, 2022
We were in Abkhazia for the first time, so we chose a hotel for a long time, read a lot of reviews. Aquamarine did not disappoint at all and even pleasantly surprised in all aspects🙂Great for relaxing with children, the animation is powerful, the child is delighted🔥plus a fresh fashionable interior, friendly and helpful staff (including at the reception), heated swimming pool, decent and delicious food (without national cuisine and free alcohol, but for it was not a disadvantage for us🤷🏼) and a clean warm sea👍🏻 We will come again at least😉
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September 23, 2023
12 drove in, 19 left, 22 were long
I don't want to write much, on the second day all five (3 adults with a grandmother and 2 children 5 and 7 years old) fell ill with rotovirus, two days later it became easier for the children and me in the room, my husband and grandmother are still recovering, we are going to St. Petersburg. But two days later, the eldest daughter vomited again and then for another 2 days. The food is terrible, it seems to be there, but I don't want to eat it, we've been sitting on dried breadcrumbs and tea for the last 4 days, because washed vegetables don't understand in what water and I didn't even want to eat food.
Special thanks to the maids, they cleaned perfectly, they immediately responded to any request and brought basins on request (well, it's clear why, yes) they lived in room 422. Grandma lived in a room with a "terrace" 108 this is a *** view of the fence right there, but that's okay, the windows were not opened at all through the fence, because the workers were constantly in the window, plus the eternal knocking, the sound of this construction and the stench of concrete or whatever they were pouring.... The construction site on the territory of the hotel, the diplomatic corps stank of paint, the drill rang, knocks ....
From snacks and ol inclusive local wine, my husband said decent vodka, soda is not tasty, pizza at 15.30 and ice cream did not like it, did not eat except once.
The hotel staff is great, they clean the pool, clean, try, the girls in the restaurant are all doing well, the maids are golden.
At the reception, the girls are so-so, not super polite, a little with a favor...
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November 17, 2022
in general, a good hotel with a heated swimming pool, children's and sports grounds, and a children's club. among the disadvantages are not very good breakfasts, constantly hanging coffee machines, the absence of many drinks in the bar in the evening and most importantly, after 8 pm, when dinner ends, there is absolutely nowhere to go. the hotel is located on the outskirts, so you definitely need a car to get somewhere. there were no questions about the room (we had a two-room one), everything is fine.
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March 31, 2023
Great hotel. I rested with the children for the second time, everything is perfect. Special thanks to the animators Sergey, Dima and Lyudmila, my three children did not have to be bored at all, the guys are very kind and responsive. They are, of course, praised.
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November 13, 2023
The best there is in Abkhazia. Cozy, family-like. Clear. Delicious food. Polite unobtrusive service. We will definitely come back here again.
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April 29, 2024
Great hotel. Everything is at a decent level. Food, attitude, room cleaning. We are resting for the second time. We will definitely come again.
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3
September 25, 2023
We had a rest in September. Either the staff is already tired, or they are always like this. But I didn't feel any Abkhazian hospitality from either the administrators or the waiters, etc., there was zero empathy.
The number of people on the beach was disappointing. On the map, the hotel is located on the outskirts, from where such a huge number of them is unclear. It was scary to imagine what happened in August. I didn't see any toilets on the beach, our hotel is across the street, I wanted to go, I came back. The rest are clearly coping at sea!
Hence the rotovirus on the 2nd day! Polysorb for prevention did not help. My daughter was the worst, we went to the hospital 2 times, put on ivs and then connected antibiotics. You wouldn't wish such a terrible vacation on the enemy! Minus nerves, health, money for treatment, and, and wasted for the hotel, they could neither eat nor relax there!
I will separately highlight the terrible attitude of the nurse. When the child was vomiting, I called the reception, asked her to come into the room, look at the child, adjust the treatment (I had all the medications, I read the reviews that there were problems with rotovirus), to which she said let them come down!! Are you serious?! The child is vomiting incessantly, and I have to walk around the hotel and spread this infection???!! The attitude is wild! Okay, adults, but this is a baby!
The hotel has 90% of such cases, even those who swam exclusively in the pool.
Of course, there were doubts about the hotel, but when we lay in the hospital and talked to people on the beach, everyone is sick there, regardless of where you live and what you eat.
Definitely not coming back(
From + room, swimming pools, game room
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November 1, 2022
A great family hotel. Everything is new . Designer rooms, large. A warm swimming pool. Beautiful modern territory. Your exit to the beach. Good employees. Good food, there was a buffet, I liked everything. Excursions can be booked. It is good that there are such hotels in Abkhazia.
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December 17, 2023
The hotel is super!!! It's just a pity that we got into the "storm of the year", we only managed to swim in the pool for 2 days, and then it was drained, because the sea flooded it. But even these unpleasant moments did not overshadow our vacation! All the staff are friendly, except for one receptionist girl, she is sitting at the counter there, as if she were the hostess of the hotel, not a pleasant young admin, the other woman is very nice. I would like to mention the maids, waiters, animators - They are all wonderful!!! I recommend the hotel!!!
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3
October 1, 2023
If you decide to go to Gagra with children, then you need to go exclusively to Aquamarine. We did not escape the Black Sea rotavirus, but the hotel service relieved us every second of all the difficulties of this situation, so we got sick as calmly as possible and without hassle.
Special thanks to the maid Olivia (I'm afraid I heard the name wrong, I just don't know the other maids, because she was with us almost all 10 days) and the girls from the restaurant. Golden bees. Not only promptly served the guests, but also managed to nurse our baby and give us food)) Aquamarine prosperity ♥️
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3
November 2, 2024
A good hotel , a decent level, expectations exceeded reality
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October 12, 2024
Great location, animation. It is very good to relax with children.
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May 31, 2022
Hello, we had a rest from May 16 to 24, 2022, with 2 children of 3 and 5 years old. I really liked it! The restaurant prepares varied and delicious food, with daily evening music. The bar offers inexpensive drinks and cocktails for children, cash and card payments. There is a warm swimming pool next to it, with sun beds. The rooms are clean. The sea is nearby, a playground for playing sports. Daily entertainment for children.
I would like a promenade for walking and a comfortable road to the hotel.
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February 4, 2024
We were in October. A warm outdoor pool. A wide variety of buffet dishes for both dinner and breakfast. I don't know how the sea is in summer, but it's acceptable for a couple of nights.
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April 14, 2023
A stylish, modern hotel! The only negative is that there is construction going on around (we were in early April) We had a room with access to the terrace - I really liked it! Upon arrival, a compliment is a glass of Abkhazian wine, at dinner, a glass of wine is included in the price. The food on the buffet is without frills, but everything is quite decent! The rooms are designer, everything is clean. We will definitely come back!
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3
June 25, 2022
The hotel is just great! We rested from June 17 to 22, 2022, took a deluxe sea room, the room is clean and spacious, the view is excellent. Cleaning and changing of towels every day. The food is excellent, a varied buffet, the tables are cleared instantly, during lunch they can come up several times. The staff is polite and attentive. There are animations for adults and children for every taste. I didn't want to leave at all. It was a perfect vacation! We will definitely come back next year. I recommend it to everyone!
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December 25, 2023
Not without flaws. Overall a good, very good hotel. There are comments on the technical condition, but there are no comments on the hospitality, service and friendliness of the staff. Technically, there are shortcomings, but there is hope for their correction, since when I left I announced to the administrator that they promised to fix it.
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January 9, 2023
We have been staying at this hotel for 2 times already. We come here because of the animation. The children and we adults are really looking forward to meeting the guys. I have never met so much creativity, warmth, and love for my work. After the holidays, we are charged with new games, master classes, and creative ideas. During the vacation, I heard how many families came and told the guys that they were coming here for them. Thanks a lot to the animation team, especially Sergey and Luda, as the inspirers of this whole process!
I would also like to note that the food in the restaurant is delicious and the service by the waiters is very pleasant.!
Of the disadvantages, I would note the strong audibility in the rooms and the not always friendly attitude of the reception staff.
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3
April 11, 2024
A great place for families to relax, excellent food, entertainment activities with children
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January 13, 2024
The hotel is nice, everything is clean. The animation team and the game room are on top.
I didn't like the view of the construction site from the window.
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3
November 13, 2022
I liked the hotel very much, the beautiful room is large, cozy, everything is thought out to the smallest detail.The water in the pool is warmed up well, it's a pleasure to swim. The staff is attentive and polite. When choosing a vacation in Abkhazia, be sure to consider this hotel.
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August 8, 2022
The place is a fire, the staff is very friendly and responsive, the food is just a fairy tale, special thanks to the cook, the animators are so inventive that neither children nor adults are bored, the evenings are very themed and cool, with invited artists in general a bomb, we are still here and the review is already yours, thank you for a wonderful holiday, prosperity and good guests. Next season to you❤❤❤❤❤❤❤
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May 25, 2024
It's very beautiful.It's all clear.the food is delicious. the pool is super.we did everything for the dying.
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February 29, 2024
This is some kind of paradise
When you go to the hotel, it doesn't become very fun, because there is a construction site and broken roads around, BUT when you enter the territory you get into another world! Everything is very beautiful, spacious and for people! I recommend it, but not for a long time, because even such beauty can get boring
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October 11, 2023
We had a rest in September 2023...
The hotel is super modern. Well, I just want to come back again ... But ...
after visiting Abkhazia 3 times before, we received the rotovirus right here ...
At the reception there is information about the availability of a medical office for rotovirus disease... which speaks for itself....
All the latest reviews of vacationers are negative and positive truthful .... There is nothing to add.
I put stars for a beautiful territory, a cool "Family room with a balcony", a variety of dishes.
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November 14, 2024
It's a wonderful place. The only thing is that the beach with sun beds is very lame.
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October 3, 2022
We had a family vacation in September in Aquamarine. Very decent homemade food. I didn't like the wine that is offered for lunch and dinner. You can buy very good and not expensive things at the bar. The waitresses are very nice, attentive girls. The staff who cleans the rooms are just wonderful people! They change the towels in the room without any problems and the beach towels will be changed if necessary. The cleaning is excellent, everything is clean both in the room and on the floor. The child liked the kids' club, he constantly ran away there, there was motivation, the animators did well! I liked the massage, it was effective, Robert did it. I did not like the fact that plastic deck chairs are not comfortable by the sea on the beach without special mattresses. It would be great to change them to modern ones. The hotel does not have its own beach, so everyone who wants to relax, the beach is shared by everyone. There are a lot of stray dogs, huge packs, of course they are all very kind and I feel sorry for them all, but somehow I wanted to relax without them, but they could lie next to you. And of course, the big minus is the broken road to the hotel with a dumpster and garbage along the road. Live music at dinner in the evening, wonderful! The territory of the hotel is small, you can't walk around. For adults, the entertainment is only the beach bar. The embankment is not equipped for walking.
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December 24, 2023
It's just a really high place. Very good breakfasts, friendly staff. I would also like to mention parking, which is not a little important factor - good, convenient.
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May 1, 2023
A wonderful family-run hotel. Great rooms, friendly staff, delicious food. I would like to mention the animator Sergey, a master of his craft. I highly recommend you to visit.
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June 14, 2022
The hotel is very cool, everything is new, modern, the staff is very responsive, the system, insanely delicious food, fish, snacks, pastries, everything is really delicious! Animation for children and adults, reasonable prices at the bar, heated swimming pool. I think one of the best in Abkhazia, the only drawbacks are the view around, but these are not questions for the hotel, the market is nearby
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June 21, 2023
The hotel is not inferior at all, in terms of service and atmosphere, to the Turkish ones! Well-groomed territory, friendly staff, the sea is nearby! The market is within a five-minute walk, near cafes, shops!
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October 29, 2022
A very cool hotel. The coolest animation for kids. The rooms are very clean and modern. The road to the hotel is not very good, 250 meters of white rubble, walking with a stroller to the asphalt surface was a little stressful, especially after the rain. Otherwise, everything is very decent. If we go to Gagra again, only to this hotel.
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June 10, 2022
Great hotel. Everything is new, a lot of convenient thoughtful little things (shelves, bedside light, etc.). There are beach towels, bathrobes, slippers, a children's stand in the bathroom and even scales. Very friendly and pleasant girl at the check-in!
Of the cons. It's 23:30, and music is blaring in the beach cafes in the area. And it is very audible.
But I still recommend the hotel!
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August 22, 2023
The best hotel , especially if you are with children 👍top - level animation ( children 's room , playgrounds )
The simplest, stylish hotel , class rooms
The food is delicious , varied , fruits , sweets , jam 🤩
It's close to the sea
The management was interested in the rest , it 's very nice that they work out questions and complaints !!
I RECOMMEND it from the bottom of my heart ♥️
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June 18, 2023
Everything is very good!
Food, rooms, territory, service, animation.
We will definitely come back. The sea is 1 minute away.
The pool is warm. The animation is gorgeous, the child from 9 to 20 is busy with something all the time!
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December 14, 2022
A very good complex for family holidays and vacation enjoyment!
Decent service, good cuisine, courteous staff and decent rooms!
I want to come back again to enjoy the coziness, comfort and not think about anything.
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June 4, 2023
A wonderful quiet place to relax with a family with children.
A heated swimming pool , stylish architecture and design, a good restaurant with food,
There is a sports and children's area on site.
One of the big advantages is the children's playroom, where employees were engaged with children.
There is parking included in the price.
Nice stylish rooms.
Of the minuses, the area around is broken, not well maintained, the driveway is broken.
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September 12, 2022
a wonderful hotel for families with children.
excellent work of the children's club and animators.
nice rooms, new and clean
, the food is delicious but a little monotonous.
there would be a bigger territory.
and so there is a field and weeds outside the hotel.There is no light or asphalt to reach civilization.
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February 1, 2023
A great family hotel. The pool is warm all year round, there were delicious breakfasts and dinners at the end of December 2022, the dishes are varied and the prices at the bar are adequate. Come, relax, enjoy.
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February 22, 2022
I had a family vacation last summer at the end of June. It's all very well. The hotel is great. The food is very tasty, there are no queues. everything is comfortable.
The number is new. The pool is not big. but with warm water. The staff is friendly. There is a turnstile on the territory, a football and basketball court.Customs is terrible. The rise due to customs for departure takes about 5 hours. The sea is about as clean as in Sochi. But there are a lot of dolphins. The hotel is solid 5!
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August 25, 2023
We rested from 15 to 20.08.2023. At the entrance to the hotel, the appearance of the garbage around, rats, fetid piles of garbage and construction sites strained. The hotel itself turned out to be more than decent. A large restaurant, there are no queues anywhere, meals are often repeated. Room cleaning is of high quality. Three swimming pools (including a children's pool) and a Jacuzzi. Construction is underway on the territory. Around the pools, the slabs are not laid closely together and sand and small pebbles are poured between them. Naturally, all this drags into the pools with its feet - it's unpleasant to feel all this at the bottom. Bleach pools do not smell of the word at all. In the family room with a balcony, the air conditioning could not cope with the heat. The elevator got stuck several times a day. The hotel has its own substation, which does not draw as many electricity consumers. Staying in total darkness in the evening is not the norm, but it seems not for this hotel. Power outages occurred several times a day during the 4 days of staying at the hotel. Although there was light all around!
We enjoyed all the delights of the hotel for 4 full days (the day of arrival and the day of departure I do not count - we arrived late, left early) for 1 day. Then rotavirus put all six of them on the throne. We didn't leave the rooms at all for three days. And we weren't the only ones like that. But on the evening before departure, when they had the strength to go down to watch a cartoon with a child on the sun beds by the pool, they felt an obvious smell of chlorine. It is a pity that due to the untimely and insufficient treatment of the pool (we did not swim in the sea) My vacation was ruined. We are still recovering. In addition, a bloodworm was divorced in the cooler on the 4th floor (photo 1), and small domestic ants walked in room 310. When leaving, they tried to take payment for the laundry, which they did not use (be careful!) With all the disadvantages of this hotel, the price per room turns out to be unreasonably high! It is unlikely that we will ever return to this hotel.
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August 29, 2023
No one will warn you that from 15.07-20.09 there is a terrible rota virus on the coast.
There is unsanitary conditions in the sea.
Children, adults, the elderly are all there.
Hospitals are overcrowded.
I asked all the neighbors, all the families went down for 2-3 days.
We are no exception.
There are a lot of boats on the beach that sail right into the crowd of swimmers, and like gazelles they invite people to go for a ride.
The hotel itself is the best in Gagra, expensive interiors, swimming pools, high-quality animation, safety, good food, polite girls, cleaning every day.
The beach is cleaned and made sure that there are a lot of sunbeds and that spontaneous tourists do not interfere.
The nurse is super, she has all the pills and injections with her.
If you are not confused by the virus, then the staff will quickly put you back on your feet, 1-3 days and you will be fine.
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August 11, 2024
The food is fu!!!
The staff service is a favor !!!
The pool is dirty!!! Especially for children!!!!
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