A nice hotel with its own beach, we didn't even need all the pools - we were only in the sea. There is a reef with fish, so take masks with you, there is something to see. The food is good, everything was delicious and hot and desserts. The rooms, although not fresh, are in good condition. If you are going with your family, take suites 650-660 second floors, there is a beautiful view from the window.
The territory of the hotel is cool, everything is well maintained and it is large.
I liked the cleanliness and comfort , and the attitude towards tourists , and the food . I liked everything except one thing - there is nowhere to go outside the hotel.
We stayed at this hotel from January 6 to January 13, 2023. The reality has exceeded all expectations! A large area with magnificent landscaping, a spacious room cleaned daily, excellent varied meals, 3 heated pools, a well-maintained beach. And, most surprisingly, the availability of free sun beds by the pools and by the sea at any time and in any quantity! The polite, well-trained, friendly staff deserves thanks. We certainly plan to come there again
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Владимир З.
Level 14 Local Expert
January 9
I met the New Year 2024 at this hotel. I was met at the Airport, accommodated in room 467 first line with a beautiful view of the sea! The room is spacious, balcony, comfortable bed, full mini bar every day (Haneken, Cola, Fanta, Sprite, juices, Shveps, chips, chocolate) The food in the main restaurant is excellent, breakfast in the room for a choice of 4 complexes plus fresh. The cocktails in the bars are not bad, but the big minus is that the Ultra package does not include normal alcohol, and locally produced drinks of poor quality. Paid drinks are also questionable because there are normal ones in the window, but they are poured from non-branded bottles. The area is very green, the reef is beautiful. Tuf Tuf drives well, the staff is friendly, polite, everyone smiles and welcomes guests! The animation is normal! The staff understands and speaks Russian. I rate it positively!👍🏻
Now we are resting in this hotel.
Among the advantages: good food, pleasant staff, very well-groomed green area, comfortable rooms.
Of the minuses: 0 evening animation, just a bottom, half an hour of somodeactivity and like everything.
It's very boring in the evenings.
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Анна Устименко
Level 7 Local Expert
April 9
An incredible hotel! The best hotel!
Many thanks to all the staff of this heavenly fabulous place. All the people are friendly, perfectly clean, beauty at every step. Special thanks to all the staff of the restaurant, headed by the chef! Delicious and varied, low bow. If in Sharm el Sheikh - only in Sultan garden ♥️
Very nice hotel. 10 minutes from the airport. Friendly staff at the reception, during regeneration. The room category has been upgraded.Gastrelation is ready to answer all questions and solve all questions. The waiters in the main restaurant are friendly and efficient.I want to mention Ahmed Mahfouz and Mhamoud Kamal. The Italian restaurant admires the interior, service and taste of dishes.
One of the best in terms of price-quality ratio in charm. But, there are nuances:
1. Cleaners start making noise in the corridors early and noisily (from 7:30 in the morning).
2. Music can be heard from the pools in the room from 8 am.
3. WiFi was practically not working.
4. Dinner at the main restaurant ends too early, there are no late dinners.
5. The breakfasts are of the same type. The menu is the same all the time.
We stayed at this hotel from November 30th to December 12th, 2023! We had a wonderful rest! Excellent cuisine, well-groomed territory, attentive staff and a magnificent sea!!!
A really good place, food, service all for 5 * ... in the restaurant, they bring drinks themselves, help with the tables, in general they rustle ... on the beach, too, everything is on top, extremely unobtrusive service…BUT there is no animation at all, that's why I took off one star, that is, it seems to be there, but it doesn't seem to be there, so it's better to go with a company to make it more fun ... and it's convenient to relax here with small children). By the way, for lovers of seafood...crabs every day, fish of 3 varieties...there were octopuses and shrimps and white wine, very much so)))
Nice hotel! Friendly staff! Beautiful well-groomed territory, clean rooms! The food is good! The beach and the sea are just super! Everything you need for a comfortable stay!
A very cozy small hotel. Good cuisine, you won't stay hungry. The rooms have safes, friendly staff. Especially to the cook Mukhamed, many thanks. Rested in October 2023.
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Ирина Токарева
Level 11 Local Expert
October 24, 2023
It was a great vacation! The food is varied, we didn't have time to try everything in 12 days!!! And fish and meat and seafood and fast food even. Snacks in bars are waffles and burgers and pizza, everything is always fresh and delicious, the drinks are delicious, the water is always cold. The pools are clean, warm, but we are always at sea, what reefs... what fish, I really liked it. The room was overlooking the sea, beautiful. The territory is beautiful, green, well-groomed, for those who are too lazy to move)) Taf-taf is always there.
We cleaned every day, changed the linen, it seems to me, too, every day, it's always clean, the water in the room is 2 large bottles. Ahmed did a great job, he kept 100% clean. If you want to have a good rest, have a delicious meal, have a cool swim and enjoy the sea, then you are here. We will definitely come back!
We were in December of the 23rd year. Sultan class fare (or ultra all inclusive). The Sultan Class includes a free shuttle service. They met us from the airport, but they told us to wait for the tour operator's bus back, although I spoke several times about the Sultan class and the return transfer(. They were settled earlier, but on the day of departure they had to extend the eviction until 18.00 (included in the sultan class). Arriving at 12.30 from the sea, with a child, I could not open the door. I had to drag myself to the reception, the key was reset, but it was unpleasant. The rooms match the pictures, they are really two-room for 4 people. There is a lot of space. The pillows and mattresses are comfortable. There are two safes. When booking the tour, they asked for a cot in the room, it was never put in, they had to ask again upon arrival. They brought it quickly, but they didn't fill it with linen, they just put it on. Okay, I'm not proud, but we could. And there are no sides. Ours is messing around- I knocked all my feet on a wooden one))2 dollars tip) Of the disadvantages of the room: a very short cord from the hair dryer. He just barely reaches the tall man's head. And audibility. This, I'll tell you, is just atas. Firstly, there is a door between the suites in the hallway. It's locked with a key, but it's a simple wooden door. And if children are getting dressed behind the wall in the hallway, talking on the phone, then it feels like these people are on the bed with you). When the child sleeps during the day, and the cleaning is on top, then the furniture is moved without lifting, as if they drive over the head. The hotel staff, who go to cleaning in the morning, to shifts, communicate very loudly with each other, you can hear everything they say from 7 a.m. And most importantly, our suite was at the amphitheater. And there was a one-night show. You will never fall asleep. Only the glass of the balcony separates you from the amphitheater. By the way, who is confused- it's dark outside in the evening - your light is on. You can see everything: suitcases, how you are lying on the bed) there are curtains, but not everyone bothers. Therefore, many people choose the 2nd floor. Anyway, in the wake.It's better to have a smaller room, but further away... the territory is large. Clean. There is a spa (we haven't tried it), there is a photographer- a good photographer.Food. We were traveling with a child up to 2 years old. In the morning there is an omelet, and 3-4 types of porridge and noodles with milk. But at lunch and dinner, except for pasta, there is almost nothing on the adult table. We brought both porridge and mashed potatoes with us, but this clogs the suitcase specifically. There is a children's table for lunch and dinner. But every day it's the same, rice, mashed vegetables, fish and chicken in batter. Tomato, cucumber, lettuce leaves and grated carrots. I don't understand why you can't cook chicken soup and porridge. I must say that the restaurant manager was very kind. At our request, we had porridge and soup cooked separately every time we came. But if the child is hungry, you have to wait 10-15 minutes. In general, the food is excellent and varied (great!), the staff is hospitable, they clean everything instantly, they show a lot of attention to the child: they put high chairs, they often ask if everything is okay. Strangely, there are no napkins on the tables. And small spoons. It is unclear where to get it. I have to ask. They carry it, but you can also put it on the table except for fabric ones. It causes a certain inconvenience. And sometimes the cook works hard in a restaurant. They took sweatshirts. But you can't please everyone).
Descent to the beach via ladders or a serpentine road. A bus runs along it every 15 minutes. But not all of them fit into it, so I had to take the stroller down the mountain and uphill). There are 30 stairs in front of the beach. Count on it. The beach is clean, the sea is clean, there is a gentle approach for children, very good. There are two pontoons for adults. The cocktails are delicious (I was carrying my alcohol, I didn't drink it), ice cream too. There are many pools.There are 3 heated rooms, 1 of them is for children. The restaurant is open until 17.00, then dinner. The weakest point is animation. The children's animators give out the same thing every night. And, most importantly, they don't even have an idea to light up the children. They speak the memorized text in the language of a strict teacher. No emotions.. We all exchanged glances with our parents while the animation was going on, how emotionless it was. Even the children run to hug one girl, joyful, she pushes them away(. Why go to such a job if you don't like children so much... It's terrible, to be honest. You also need to work with adult animation. By the way, it's better on the beach. There's a very active guy there. And yoga, and step, and games, belly dancing, full of everything. There is a market and a pharmacy opposite the hotel, which is important. In the hotel store, prices are 2 times higher, even taking into account the auction.
Cleaning. They left tips. But the laundry is in the special.the package was never taken away, although the sultan class includes free laundry. They took everything home to wash, there was no desire to ask. The bar is replenished every day. We had a cue ball, but they put it on the table anyway))). By the way, the refrigerator has withstood 6 days of storage of our kefir.
To summarize. You can return, but settles further away from the party - closer to the sea). To grow up a child so as not to carry mashed potatoes and diapers (5- 8 bucks 7 pieces))).
I miss restaurant food: meat, fish, sauces, lots of greens, pastas, beans, waffles, pancakes, pancakes, focaccia, crabs, beef and lamb are just great. The weather and nature in December are gorgeous, there are few people. According to the reviews of others: they have already returned to Sultan 8 times. So, indeed, one of the best on the coast. Well, everyone has disadvantages, there is something to strive for.
A very nice hotel with excellent service. It should be borne in mind that the territory is large and goes in terraces, there are many stairs. You have to go down to the beach. There is a bus ride on the territory. The food is delicious and varied. Delicious crabs and guava juice. Entrance to the sea from a wooden pantone
It's a good place. The variety of food, compared with other local hotels, is simply gorgeous: crabs, meat, vegetables, fish. The staff is trained like in the army. Cocktails are so-so made. But who's going there for what)
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Азияна Донгак
Level 7 Local Expert
February 6
We had a family vacation, we liked it, the food is good and their beach is sandy, which is very convenient for children to play in the sand. The staff is very friendly, I was very surprised by their hard work. We had a great rest, the hotel is clean and cozy.before we went, we chose a hotel where you can relax with your child. Thank you Egypt and Sultan Gardens.
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Евгения Винк
Level 16 Local Expert
November 2
We stayed at the hotel with our family from October 27 to November 2. We arrived at the hotel after a night flight, checked into the room within 40 minutes. The tour was based on the fun &sun concept, we were upgraded to an improved family room with a Jacuzzi (which was never used). The room was conveniently located next to the reception by the adult pool, but in the evenings it was terribly noisy, as discos and music continued until 12 at night. If you go to bed early, it's better not to take a room there. The territory of the hotel is huge, several swimming pools (some with heating), a beach, 3 Ala carte restaurants. There is a small bus running through the territory, you can use it to get to any point. We did not use it, as it takes 7 minutes to walk from our room to the beach. The beach is sandy, the entrance from the water is a couple of meters for splashing, there are two pontoons for swimming. The reef is rich, fish can be seen just standing on a pontoon, herons also flew in, swimming masks were bought across the street, prices range from 10 to 30 dollars per mask. The hotel has animation, a children's room, a spa center, a gym. Food: a varied buffet, you could always find dishes to your liking. For breakfast, you can order fresh scrambled eggs or an omelet for the cook, waffles, pancakes, fruits and vegetables, porridges, fresh fruits are also served. For lunch and dinner, there are grilled dishes, delicious shawarma of various types was served, beef and chicken kebabs, crabs a couple of times, once shrimp and lamb ribs, and fresh mango was also sliced. The ice cream from the vending machine in the dining room is not tasty, once during the rest they put ice cream from containers, it was delicious. White wine was tried from alcohol, it was poured from bags, but it is light and tastes quite pleasant. The staff is very friendly and always tries to help. And at the reception, and on the beach (they help to stay on a sunbed), and in the dining room (the guys even remembered what we drink from drinks). Only pleasant impressions remained from the rest, thanks for the Sultan Gardens vacation. p.s. The decoration of the hotel and the dining room for Halloween was impressive, I will add a photo to the review.
Wonderful staff, a little tired hotel complex, and not very high-quality room cleaning. But if you close your eyes to it, then everything else is at a good level
In general, the hotel is not bad, while there were a few days before the holidays, everything was fine, and as the hotel was 100% full, they stopped taking out of course... room cleaning depends on the employees, everything was fine with us, friends were less lucky... animation... there is almost no animation, live music with sad songs every evening) food for 4, in principle there is always something to choose. Here are the restaurants alyakart pleased😁
The hotel has 70% of residents of Kazakhstan, Moldova, a few Russians and Europeans)
Everything is at the highest level, the sea, the beach, well-trained staff, rooms, bed linen, non-intrusive, friendly, in general I do not know where it could be better!
Large territory , clean,green, good food , good entrance to the sea for children , Wi-Fi does not catch everywhere , the room is large with excellent sea views , we took ultra all inclusive , ordered a transfer , met at the airport with a sign! This service is free for guests! I recommend
mid-October 2023
Great hotel.
There are a lot of vacationers, many not for the first time.
Russians 15-20 percent,
Belarusians 10
Ukraine 15…
Kazakhs 15
Uzbeks 10
Italians 20
The English the rest
It feels like
The food is very good, which greatly distinguishes it from others. There is meat, seafood, fish, and edible. With an adjustment for strong frying of everything. This is probably a way to protect yourself from intestinal infection. By the way, she was not there, which is also an indicator.
The sea is knee-deep from the shore, and from the pontoon, it is possible along the reef - they do not whistle.
It's nice that a bus runs through the hotel every 5-10 minutes. You can ride uphill.
There is a restaurant with a sea view. The truth is that they annoy the bird there.
In general, above average. The tennis courts have been removed, now they are gone, well, who cares
A very beautiful hotel in Sharmal Sheikh with a large beautiful area. Large comfortable rooms, varied meals. There are 3 swimming pools on site, one of which is for adults only.
We stayed at the hotel in July 2023. Before that, we were in Egypt 10 years ago at the Sheraton. I really liked the hotel. We arrived at 8 a.m., we were sent for breakfast and settled in an hour later, without additional payments and any requirements, despite the fact that the official check-in is at 15 o'clock. The room was given on the first line with a view of the sea and not far from the beach, also without any requests from our side. The room is large, nice, has its own terrace. The beach is large, the descent to the beach is gentle on one side, on the other by steps. There are umbrellas on the beach, fabric stretched between them, so that you can always stay in the shade. The reef is beautiful, especially after 16, when it is favorably illuminated by the sun, there are a lot of fish. There are many pools on the territory, bars nearby, on the beach and near bars, a pizzeria, a snack bar, and a lot of things that we haven't even visited. Two main restaurants, the cuisine of which is beyond competition! So much delicious and varied food has not been seen anywhere else! We liked everything very much, we will definitely recommend the hotel to friends and acquaintances! Thanks!
We had a rest with our family from May 18 to 28. We really enjoyed our stay at this hotel! I want to thank all the staff of the hotel without exception!
Awesome! We really liked it, we were with my wife, we were very satisfied! Your reef , the staff is very caring ! Everything is at the highest level! The internal logistics is very good!
Good food and territory. The sea is excellent with a beautiful reef. No extra charge, a room with a sea view on the first line. Smile more often and fellow Egyptians will do the extra. The service is free of charge. The staff is friendly and almost everyone is interested in how the rest is going and if everything is good. I recommend.
Nice private, great staff , good cuisine! Drinks are like everywhere else , import is paid ! I recommend it for a family holiday, the only thing is boring animation, there is almost none of it
A great family hotel, everything is super, we were there for the second time, the transfer from the hotel was individual, freshly squeezed mango and strawberry juices for regular guests. We will definitely come again
Nice hotel, friendly and adequate staff. A large area, a beautiful reef and a spacious beach. The only drawback is the tired rooms that would be worth updating.
A chic hotel! Deserved "5" stars. I stayed there 2 times. In 2023, the hotel was renovated. The kitchen, the service, the condition of the rooms, everything, everything for "5" points. Thanks to "Caspian Bank" for the opportunity to relax in installments without overpayments.
Great hotel! High quality of service. Cleanliness in everything from the room to the territory. The food is 5 out of 5 stars. The animation is great. Probably one minus, it is the same as a plus, the airport is close, there is noise from it in the evening. But not stressful. Yes, there are not many planes taking off in the evening
A solid four, not up to five (in my opinion).
However, the hotel leaves positive emotions in general.
From June 8 to June 19, family children 5 years old and an infant, all-inclusive (not ultra)
Suite, 69sq.m., garden view, the sea was visible a little in the distance.
1. There is a 20-minute transfer from the airport - we were brought first.
2. Because there was a flight delay, we arrived at midnight, while we were fed pasta, salad. Ie. it's nice that the hotel took this into account
3. Room 69sq.m., garden view and a piece of the sea from afar, but we liked it. Floor 2 of 2.
All rooms are built on the principle of duplex.
4. The shuttle (taf-taf) runs, but according to the schedule from 10 to 30 minutes and you can take it only at stops.
But even when he takes you to the sea (1-2 minutes drive), you still have to go down the stairs to the beach (about 25-30 steps)
5. There is a safe in the room for free, the mini-bar is filled only 1 time upon check-in (2 glasses, 2 diamonds and 2 cans of sprite). All. 2 1.5 liters of water are brought to the room daily. Cleaning is daily for a score of 5. The room itself is also normal, everything works.
There was no toothpaste, we forgot our own and they brought it to us for a tip. Towels, bathrobes, slippers.
6. Nutrition. Diverse and monotonous at the same time. There is an assortment, for example rice, potatoes, noodles, fish and meat are fried in front of you. But it's almost always the same every day.
There are not enough shrimps. Mostly octopus, and fish
There are few fruits. Watermelon or melon mostly.
My wife and child and I had a stomach ache once, I don't know what it's related to (maybe with food, or maybe because of the pool, for example) But take something with you from the stomach, poisoning.
7. Burger bar. The meat looks like it's made from soy meat, i.e. I didn't like it. French fries for 4.
8. The beer is watery, local. Rum is local well for 3.
9. Ice cream for children, tastes are different chocolate, vanilla, strawberry, mango, BUT the quality is 3. I do not know how to describe it, but the quality is not very good.
10. Entertainment. There is. But it's not respectable. A fairly short 30-minute show and not particularly incendiary performances.
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11.The staff is friendly. He tries not to be rude, to serve. Preferably for a dollar, of course), but not necessarily.
12. The pool is open until 19 00, each caretaker asked to wear armbands every day, although the children swim normally. On the one hand, they are vigilant, on the other, they are tortured with this.
13. The sea . The entrance to the sea is about 2-3 meters - for splashing, then a fence - beyond which you can not enter, swim. There's a reef there, 10-12 meters wide.
Look at the fish and the reef - you have to go from the pontoon, and of course it's interesting there. For those who see fish for the first time, it's generally a class. For those who do not want to go on a pontoon, you can also put on a mask on the shore, you will also see a couple of fish.
The territory of the pontoon (where you can see the reef and fish) I'm a fenced 15x40 approximately rectangle in which to swim and watch fish.
But this is enough in principle.
15. There is animation for children, but not active. That is, there are no humorous children's invented programs. Everything is kind of very moderate.
16. The sea weather is from 25 degrees, the temperature is about 30 degrees. The sun burns mercilessly. From 13 to 16, it is better in the shade of an ilm room, or a children's club.
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The staff is trying to help you.
By Egyptian standards, the territory is green, large, but tiered, i.e. some pools and a room on the same level, then a staircase, there are other rooms and pools, then a staircase - there are more rooms and access to the sea.
The view of the sea and the promenade near the sea is excellent!
We had a rest from March 29 to April 5.
The hotel is good, we had a rather old room, and a friend had a newer one.
The food is excellent, the choice is great. The children and we were satisfied.
The sea is amazing.
Wi-Fi is working normally.
The staff is polite. In general, we have provided ourselves with a positive rest.
the hotel is pretty good, there were no particular complaints. but about everything in order.
check-in:
check-in takes place at 2-3 o'clock in the afternoon, and tourists who arrived in the morning have no choice but to wait for their check-in for several hours. but maybe I and the others were lucky with the time, since everyone who arrived by 7 was settled by 10:30.
Staff:
the staff is very good-natured, talkative. almost everyone speaks English and Russian well. they will help with everything and tell you. I can't single out any complaints at all.
rooms:
the room is standard, clean, well maintained. He may look a little tired. the bathroom has a large amount of cosmetics, bathrobes, slippers.
the room is cleaned daily, it also has a free mini bar with sprite, cola, fanta.
Territory:
the territory is medium-sized, but beautiful. special taf-taf cars drive around the territory, which carry tourists, but they drive quite rarely, once every 15-20 minutes. if you take a room with a garden view, be prepared to walk to the beach for quite a long time. If you take a room with a sea view, be prepared to walk a long way to the restaurant. The hotel also has two mini football fields, two basketball fields, and one beach volleyball field. there are two medium-quality mini golf courses, a children's room with board games and a ps4. also, several cafes, an Indian, an Italian and a hookah bar are scattered in different parts of the territory (there is no food and drinks in the hookah bar, only hookahs. the food in these cafes is paid, a hookah costs $ 8).There is a restaurant at the entrance to the beach where you can have lunch (all inclusive).
There are also five swimming pools, one of which was not working during my stay. there is a very good gym.
at the exit of the hotel there is a small walking street with souvenirs, grocery stores, hardware stores and pharmacies. the prices are good. There is also a souvenir and grocery store on site, but the price there is three to four times higher than in other stores.
Our favorite family hotel. We've been here twice already. I would like to mention the good service. On the territory of the hotel, you forget that there are many dishonest beggars and beggars in Egypt. They appreciate their guests. The food is good. The children's club was very pleased with the shopping center, it worked from 10 to 20 o'clock. The child is 8 years old and we hardly took him away from there at 21 o'clock. The territory is large and green. There is a tuf tuf bus running through the territory, which was very convenient, because my husband had a cast removed from his leg before the trip and it was hard to walk. Although on the last trip we were happy to walk a decent distance on the pedometer. Shops near the hotel are also cheaper than in the old town and everywhere.
A reef with an abundance of fish. I sailed with Napoleon three times. I saw winglets, moray eels, stingrays, octopus, Nemo live on an anemone and this time they had a baby. At the diving club, I bought an excursion to the reef by boat from the hotel pier. About 20 minutes and we were on the atolls of the island of Tirana. Where there are many locations. I recommend Jackson Reef. Very handsome. At Ali's diving club.
Swimming in the sea from the pier is fenced with a small square.There is no pleasure.The terrain is very mountainous.You need to have good sports training to walk around the territory.
A very cool hotel.Cleanliness is everywhere.The food is great, the area is large.
The reef is incomparable.I will definitely come back in November.5/5.
Everything is fine, I'm coming for the second time.
Of the cons, there is no tomato juice and no DJ
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Анна Шишкина
Level 12 Local Expert
April 29, 2023
Very nice hotel, location on the first line, close to Sharm el Sheikh airport.
Excellent service, the staff speaks and understands Russian.
The rooms are a little tired, but comfortable.
The territory is very beautiful, well maintained, lots of flowers.
An open bus runs through the territory, takes you to the beach and back.
Very clean.
The beach is large, sandy, and you have to go down the steps to it. There are two pontoons, you can swim along the reef from pontoon to pontoon about 250 m, very beautiful fish. A small cleared sandbank is bordered by buoys near the beach, where it is convenient for children to splash.
The food is wonderful, everything is very tasty. There are seafood/squid/crabs every day.
There is one slide in the pool.