The trip Warsaw Moldin-Minsk 06.06 was booked for 22.30. The carrier postponed the departure first to 09.00, then to 14.00. We left at 14.30. 07.06. At 04.00 08.08 we entered the territory of the Republic of Belarus. And then the driver said that it was necessary to transfer to another bus and wait for passengers from another bus, who were still somewhere on the Polish border. And the bus that we were on initially will go back to Poland.
The drivers and the management of the company are not worried that people are on the road for a day, instead of following the route and delivering people to Minsk as they should.They carry out their manipulations with the replacement of the bus. I understand that the situation at the border is difficult now. Okay, we delayed the flight, but then we also had to transfer people to another bus and make them wait for who knows how long!!!
Very bad. It is impossible to get through. If there are a lot of tourists, it is necessary to create an opportunity to get through. Tickets cannot be refunded. The refund application and tickets were sent on time to the correct address. There is no money. On the phone, they first told in a pleasant voice that the application had been considered, then clarified and said that the documents had not arrived, the tickets had not been canceled. I think it is necessary to create an opportunity to hand over tickets, including at the ticket offices of the bus station, despite the fact that they were purchased online. This is not possible at the moment. I do not advise anyone to use intercars services.
We drove Intercars earlier to destinations in Russia, there were no problems. The driver was polite, there were enough stops. Friends also recommended looking at them when traveling to Vilnius, so let's go with them again. They have the best deals for the price - I recommend it.
Recently, I went from Kazan to Moscow through this company, bought a ticket on the website, which is very convenient. The bus is comfortable, clean, the drivers drive carefully, polite, dressed in a special uniform. I liked the fact that there are WiFi and usb sockets. Departure and arrival on schedule, without delay 👍
I travel with this company periodically. They have very good buses. Like everyone else, not without nuances, but they are everywhere.
Overall, I am happy with my trips with them
I would like to share my feedback about the bus trip to Mishor. It was an unforgettable experience that left me with a lot of positive impressions. First, comfort. The bus we traveled with was very comfortable and well equipped. The spacious seats with a sufficient distance between them and the comfortable armrests allowed me to feel comfortable throughout the trip. Secondly, security. During the trip, I felt a high level of security. The driver was experienced and attentive, followed all traffic rules. Finally, convenience and accessibility.
A great shipping company. We have used her services many times, the road is always comfortable and easy. This year we are going on a new journey with Intercars again. I recommend it to everyone!!!
We went with my husband to Warsaw on 21.10.2023 and back from Warsaw on 25.10.2023 everything went fine. We left on time, arrived quickly. The bus is very convenient, the staff is polite. Vayfay worked both in Belarus and in Poland. Thanks!
Have a good day, although it is unlikely to be kind for the passengers of your buses. I took tickets for the Moscow-Minsk route (05.05.2024) and back (11.05.2024). I had experience traveling on ecolines buses, decided to try your company and regretted it. There is no space between the seats if you tilt them back even a little bit from the word at all. Okay, I had to drive from Moscow to Minsk without reclining the seat. But on the way back, we came across people whose seat was not fixed in an intermediate position, and of course they were lying almost in our arms. Needless to say, my knees hurt after such a trip. Naturally, I did not have to hope for their goodwill, the main thing is that it is convenient for them. And of course the armrest, which has to be raised and lowered for 5 minutes so that it finally locks in, just finished it off.
On December 10, I used the company's services and was satisfied. The ticket was purchased from Vilnius airport to Minsk for a flight at 01.10. Unfortunately, my plane was delayed, which did not allow me to get my luggage on time and catch the bus departure. 5 minutes before departure, I ran up to the driver and asked him to wait for me for 10 minutes, because the luggage had just started to be given out and I might be a little late. There wasn't even much hope, but fortunately the driver got into my position and agreed. I can't tell you how grateful I am to him for his humanity and kindness for not leaving me at the airport at night with my suitcases and no connection. I do not know the name of the driver, unfortunately (We stood at the border for a while, as it turned out, we conducted training of the "young staff" and some checks of foreign citizens. The bus is new, very warm and clean. There was Wi-Fi on the territory of the Republic of Belarus. In general, I advise you
Comfortable buses And good drivers , fast ride , it's not the first time I've been on the Moscow -Minsk route and back
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Ирина
Level 4 Local Expert
January 9
I bought a ticket for the Minsk-Moscow bus on April 20, 2024. I almost missed the bus, because it takes 10 minutes to walk from the metro to the station square, where intercity buses stop, keep this in mind when planning your trip!
The bus itself was large, comfortable, and had a toilet. I took a ticket a few hours before departure and sat alone. The seat was comfortable, and there was even a TV to listen to music, play games, and watch movies. So take your headphones:)
We got there 1 hour faster, so I had to stand for about an hour and wait for the subway to open, because I live in the Moscow region.
I give 5 stars, the Intercars bus company deserves it 100%!
We have been traveling with this company from Minsk to St. Petersburg and back for many years. Everything is always fine, without delay. Spacious seats and a comfortable temperature in the cabin in summer and winter, pleasant prices. Thank you for your services.
I chose this carrier on the route Minsk St. Petersburg Minsk. Comfortable buses , polite drivers. You can buy an e-ticket in advance and choose a seat. I liked the site where you can view the necessary information. I choose intercars
A ticket was purchased for 03.05 at 04:05 in the morning Minsk-Vilnius, at 3:50 I was already at the bus station, there is no bus, neither 4:05 nor 4:15 and so on. A whole platform of shocked passengers. The company's call center is open from 9 a.m., where to run to where to call is unknown. It was only at 4:50 that they announced over the speakerphone that the flight had been canceled!
When at 9 a.m. I got a call back from this company, the operator reproachfully told me that the flight was not canceled, but just the driver was delayed. Considering that we all waited for him for an hour, no one even bothered to warn him. Since I bought tickets through a third-party resource, I still do not understand how the money for the ticket will be refunded, but unfortunately no one will return the time and nerves spent!!
We were traveling on the Anapa-Minsk route.The bus was initially delayed by an hour, by the end of the trip by seven hours.There were no chargers, even the drivers had a broken extension cord. The Internet didn't pull either. The drivers did not organize passengers in the parking lots, which could also only be guessed at. Hot meals - whoever managed to buy the first one ate.so be patient for the trip, it feels like the drivers were driving only themselves.
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Виктория
Level 2 Local Expert
November 6, 2024
Everything is very punctual, convenient, and safe
The support service is great, the answers are fast and understandable!!! We have used and will use it again, trips from Moscow Time to Minsk)
I constantly use the services of Intercars, a clean and comfortable bus, Wi-Fi works great, we always arrive on time! I advise everyone for good trips!!
Good afternoon, I want to write a review about the trip to Minsk, everything was fine, the drivers are professionals in their field, there was a transfer in Bryansk. At the bvli site even earlier than the stated time. The interior of the bus was clean, sanitary stops were on schedule.
We were traveling on the St. Petersburg - Minsk route, on April 7.
I didn't fall asleep for a minute, the bus is as uncomfortable as possible, I can't even stretch my legs, the foot pedal is unclear why the fuck it is needed at all. The speed was about 100 km/ h, higher in places, the driving style of both drivers is the same: constant sudden braking and jerking, TRASH, in short, they can not carry people. The drivers did not announce the number of stops or about WI-FI before the start of the trip, until they asked. Sanitary stops were at gas stations, where the entrance to the toilet was checked. I was outraged, of course, what kind of sanitary stop is this, the driver: "What do I need to buy you something so that you go to the toilet? " For a moment, we went there by bus PTK (St. Petersburg transport Company) - this is, of course, heaven and earth: the toilet, the driver told everything on the microphone about the stops and how to behave, constantly counted the number of passengers after each stop, spacious, excellent driving level, did not shake, drove smoothly throughout the route (there are two drivers too), albeit quickly.
There is definitely no desire to travel with INTERCARS anymore!
Hello, I was riding this bus from Moscow to Nizhny Novgorod, at the Lakinsk bus stop the bus Stopped for 20 minutes and went after 10 minutes I had all my things and documents left on the bus, then I barely found their number called but they didn't care about me and a friend left on the road without things without documents without money then I took a taxi I ordered it and got to Pestovo and the bus was just boarding there, I spent a lot of money and nerves, it's a pity I can't show correspondence with this company here, the company is not good and the attitude of passengers in general is nothing but rudeness Bus number x 809 mo 37
We traveled with my husband 4 times last year through this company. Everything is always without problems. We will also travel with this carrier this year.
Among the advantages are the ticket price, WiFi and sockets in each bus
Minuses
- the air conditioner works, you don't understand how - it's cold at the beginning of the cabin, hot at the end. People are always in conflict with each other because of this
- the driver determines where the stop will be, the opinion of passengers is not taken into account (we were driven past several gas stations with cafes and stopped in a field with a toilet type toilet)
- drivers may violate the work and rest regime, which affects safety
I travel only with Intercars. Comfortable buses, always clean and smells nice. The drivers are polite and responsive to requests. Good prices. And the good news is that promotions are held periodically.
This is not the first time I have used Intercars services. I would like to note the polite attitude of drivers towards passengers. The last time I went on the Minsk - St. Petersburg route, we were at the place earlier than the scheduled time. The bus was comfortable, there is Wi-Fi charging.
I always use intercars services, regardless of whether to Moscow or Minsk, no other company!!! , neither a visit, nor an ecoline.!!!! The buses are clean, the interior is shiny. I would like to thank the state bus drivers. Number 8118.!!!! .. They are very good, cultured, humor is present, dressed in a uniform with the name of their company!!!! Sanitary stops are made both in the Russian Federation and in the Republic of Belarus!!! The crew of drivers is just super!!! Tickets are cheaper than others, and take up much less travel time!!! ... I have used, I use, and I will use your bus tour!!! With uv. Renate is here to see you
The Pews? I didn't notice.
I went to St. Petersburg in the summer. There with Ecolines (ticket price 90 rubles.). Comfortable bus, toilet, coffee machine, seats with built-in TVs and entertainment, wi-fi all the way.
And Intercars (price 124 rubles.). You buy a bus ticket, and you come - a minibus (1 in 1 as they drive around the city). Instead of 15 seats in the cabin 17. And the people for all 12 hours can neither recline their backs, because they are pressing people from behind, nor there is nowhere to stretch their legs. When asked how and why, drivers laugh it off. During the trip, it turns out that someone, buying a ticket, chose seats on the bus. Someone has the time to arrive at 9.30 am, and someone has 10.30. And as a bonus, we made a detour to Mogilev, where we were transferred to another minibus. The driving style of the driver is a separate story. It's called the "checkers game". Question: at what speed should the driver have gone if the route SPB-Orsha-Vitebsk-Mogilev-Minsk was completed in 12 hours (4 stops of 5-15 minutes each). And at the same time, the Minsk-Vitebsk-Orsha-SPB bus drove for 14 hours (3 stops of 5 minutes each) without making a loop to Mogilev? It was a really strange and nervous trip. I don't know who was lucky enough to use the services of this company and be satisfied, but this trip was accompanied by hysterical laughter, just not to cry.
Not so long ago I used Intercars services on the Minsk- St. Petersburg route and was very satisfied) Polite drivers and a comfortable bus. I recommend it!
Hello.
28.03 it so happened that there were no tickets from Vilnius to Minsk.
I thought I wouldn't leave.
I contacted the Intercars company,
you know, they helped me.
By some miracle, they found me a ticket, warned the driver and I left for Minsk.
Many thanks to Julia and Anastasia. Just well done, professionals in their field.
I advise everyone to travel with this company
Individual approach to everyone.
THANKS again.
Julia and Anastasia, you did well.
There are more such employees.
I went with this company to Krakow. Excellent service, comfortable buses, polite and good-natured drivers. Different promotions are especially pleasing. We are completely satisfied with the company's services. I will continue to use Intercars services.
In February 2024, she used Intercars services. We were traveling with our family to the Crimea. The trip was surprisingly easy! The bus is comfortable, clean, and warm. We arrived in Crimea without delay. The drivers are polite.
The worst of the carriers, a disgusting approach and absolutely no click orientation! They do not solve problems, they only think about their benefits, they take money for the air! I do not recommend it!!!! I would have the opportunity to put -10 stars, and then I would have put a lot. DON'T ever mess with this sharashka's office. !
I needed tickets for the Minsk-Moscow train. While searching, we came across this company. They have a very convenient website, there is a lot of information in it, and you can also check the availability of the necessary route. I contacted the manager via telegram, a very nice girl helped with the booking. The trip was quite comfortable. The seats are comfortable. I was pleased with the availability of wi-fi and USB charger. You know, under your favorite movie or TV series, the path does not seem so long. The air conditioner was working and the staff behaved politely.
I regularly buy tickets for flights of this carrier. I am satisfied with the service - the drivers are polite, the cabin is always clean, arrival at the destination is not delayed.
I have used Intercars services several times. The interior is clean, pleasant and polite drivers, Wi-Fi is available. I will continue to use the services of this carrier.
Tickets were bought on the Intercars website, but in fact the carrier was Minsktrans. We were traveling on 02/28/24 from Warsaw to Minsk. At the Belarusian border, one passenger with a Ukrainian passport waited for 3 hours until he was examined and asked to leave. And such cases happen all the time. Is it normal? Why in such cases it is not provided to send "problematic" passengers on the next bus, or just sell tickets only to citizens with Belarusian passports, if it is known that there is such a problem now. Crossing the border is already hard and takes a long time now, when an extra 3 hours are added to it because of one person, and this happens regularly - we must somehow solve this issue!
We traveled with this company from Moscow to Kazan and back. The managers are just top, one call and immediately booked everything, told, sent the necessary links, reminded before departure. Buses of the European level, starting from the fact that you are met by a driver in the form of a brand, and each place has a place to charge phones. Wi-Fi throughout the trip. And a small, super important detail for my husband and me - we are traveling with a dog! And the transportation of animals is allowed. For me, this is the key, and with such a service, you can travel around the whole world by bus. As for the prices, compared to others for such a level, the options and comfort of the trip are a low price.
We were traveling by this carrier on the route Minsk–Luga (08.04.2024) and back (11.04.2024). In the Meadow, the stop should be on the east.the point "Green Lake". As a result, the driver drove it and stopped 20 km later at a gas station. According to him, he did not know that someone was coming out in his Meadow. Before the trip back, we contacted the carrier to clarify whether the other driver knows that we need to be picked up in Luga at the same stop. The operator girl talked to me like an idiot, saying that you were calling, of course you would be picked up from the stop indicated on the ticket. I asked for the driver's number for communication, because the flight is night, departure at 23.10. But they do not give personal numbers, and the drivers do not have official phones. And what is the result? They didn't come for us! We stood at the bus stop for 2 hours at night, which is located in the middle of the forest on the highway, of course, the support service was no longer working. An hour and a half later, a bus rushed by (as it turned out later, ours), stopped about a kilometer from the stop in a prohibited parking place. When we tried to catch up with him, he just drove away. We somehow returned to our relatives and got home the very next day. During the proceedings, the driver claimed that he stopped at a bus stop, and then stood at a gas station! Apparently, we should have foreseen this and reached the gas station a few kilometers away. The money was returned to us in the ticket aggregator, the carrier itself did not even apologize.
I advise you!the only negative is that if you want to reschedule, you cannot change your ticket in Yalta to another date. Only in Belarus.Although there is only one company.Thanks a lot to the drivers of the company.Who took us from Yalta 2.04. with a transfer in Bryansk.
I do not recommend it, choose any other carrier, they warn you about postponement a couple of hours in advance, and postponements 8 hours ahead, leaving you in a hopeless situation, in those. If you can't get through to support, on social media. You can't write anywhere in the networks! Although the working time is until 22.00
I went with my son on an excursion to Bobruisk in March. A clean bus, polite drivers - responded to requests, drove very carefully. We were comfortable the whole trip, both there and back. We will also use your services.
I ordered a ticket on the Minsk-Moscow route, the ticket price is pleasant, the bus was delivered on time, convenient and clean, I was very pleased that there was Wi-fi! The driver is polite. I am happy with the trip, I will contact you again!