We were traveling Moscow-Minsk on 21.11.23 at 21:45 The bus was warm , Wi-Fi worked perfectly in the Russian Federation in the Republic of Belarus did not work at all! Everything is fine in terms of speed . There were stops to go to the toilet or just to stretch. We arrived in Minsk almost on time! ( Although we were standing at the border for 30 minutes , drivers bought insurance ) The most that upset and caused shock and bewilderment is that the person came in 47 minutes ( the bus was still standing , we did not leave ) the driver asked the man what you wanted?! The man said it was his bus ! And his driver wouldn 't let him ! Said the flight is already closed! Carl!!! We didn 't leave , he opened the door ! He asked and didn 't let me in ! Closed the door ! Although the bus was half empty ! And the people on the bus asked to let them in ! How can that be! Just a shock! For this 3 points and then ! For the fact that everything else was normal! And then this kind-hearted (driver) allowed everyone who wants to move one by one! Because the bus is empty)) it shouldn 't be like this !
I advise you!the only negative is that if you want to reschedule, you cannot change your ticket in Yalta to another date. Only in Belarus.Although there is only one company.Thanks a lot to the drivers of the company.Who took us from Yalta 2.04. with a transfer in Bryansk.
I choose Intercars company because of reasonable prices and excellent service. There is a loyalty program, thanks to which it is interesting to contact them again and again. In my opinion, the conditions are more favorable than those of other companies.
I'll give you three stars for getting to your destination. Otherwise, it was a horror. The distance between the seats is scanty. And it's not that I'm tall. It's just really cramped in there. As a result, when you get off this bus, you feel like you've been crumpled up, badly shaken and thrown out.
I do not recommend it because of the large refund commission. We bought a ticket 14 days before the flight and returned it 1 day later (plans changed) The cancellation fee is 40% of the ticket price. And this is more than 10 days before departure. I DO NOT RECOMMEND IT.
I do not recommend it, choose any other carrier, they warn you about postponement a couple of hours in advance, and postponements 8 hours ahead, leaving you in a hopeless situation, in those. If you can't get through to support, on social media. You can't write anywhere in the networks! Although the working time is until 22.00
Operators do not solve complex issues, give different information, and lie. The seat number on the ticket does not mean anything. I bought 3-4 with my wife and put them on 31-35. They said they didn't care what we bought. I have been traveling to Belarus every month since recently. I do not advise contacting this office.
The flight from Vilnius airport to Minsk, the plane was delayed, I was literally five minutes late for the bus, there is no connection with the driver, they do not pick up the phone at the indicated numbers on the ticket, as a result, the bus left right in front of my nose, which is why I lost half a day, since there were no seats on other buses. The service is of the "highest" level.
The worst of the carriers, a disgusting approach and absolutely no click orientation! They do not solve problems, they only think about their benefits, they take money for the air! I do not recommend it!!!! I would have the opportunity to put -10 stars, and then I would have put a lot. DON'T ever mess with this sharashka's office. !
I have traveled with this company more than once.Excellent service, punctual drivers, clean and comfortable in the cabin. The border is always passed promptly.I always try to go by these bus services! 10 out of 10
I took a trip on the company's bus on the Minsk-Warsaw route. The trip was comfortable thanks to the comfortable cabin and air conditioning. I would like to mention a convenient schedule and some of the lowest prices. I recommend it!
We always use your company's services with a friend when traveling abroad. Comfortable buses, wi-fi, safe driving of drivers - everything you need for a comfortable trip.
Thank you!)
I am very glad that I decided to take a bus tour from Minsk to St. Petersburg! It was an unforgettable journey that left a lot of positive impressions.
The whole tour was perfectly organized. The bus was comfortable and clean, with comfortable seats and enough seats. The journey didn't take as long as I expected, and it was very fast and safe.
The route was very interesting and varied. We visited several beautiful cities along the way, each of which had its own unique atmosphere and attractions. I especially remember St. Petersburg - the city that I have always dreamed of visiting.The guides accompanying us during the excursions were very professional and knew a lot of interesting facts about each city we visited. They were happy to answer all our questions and did everything possible to make our trip as comfortable and memorable as possible. Many thanks to the organizers for such a wonderful trip! I am happy to recommend this tour to anyone who wants to see the beauty of St. Petersburg and its surroundings.
The family traveled with Intercars more than once: twice to St. Petersburg and back and three times to Moscow and, accordingly, back. It was a comfortable journey every time. I like comfortable chairs, strict adherence to the schedule, which is important if you then move to the airport and every minute is important. Thank you for the comfort and convenient flight schedule
08.11.24 Minsk-Berlin Drivers arrived at the border without a registration certificate, they were irritable and rude all the way, the driver smoked on the bus on the Poznan-Berlin section, there was no WiFi on the bus, there was no toilet, there was no coffee.
I traveled with this carrier several times Moscow-Minsk-Moscow, to say that everything was fine with the trip means to lie. One of the advantages is the updated fleet of Chinese buses, which seem to be reliable, but after a long trip you get off the bus broken, the seats are wooden, the distance to the back of the front passenger is like in tu154, the noise insulation in the bus is poor. And secondly, this is the boorish and rude attitude of drivers towards passengers, for every bunch, pay money, stop-500 rubles per person, if you go with this carrier, only as a last resort.
I regularly use intercars services. Buses are always clean and warm. Reasonable prices, pleasant promotions and excellent service. There are no delays in departure.
I went to Moscow on a comfortable intercars bus, you will not regret driving through beautiful places. The bus is equipped with all the amenities for the trip. You will always be welcome, you will be happy with the trip, and come back to travel.
I strongly advise against using the services of this, if I may say so, company. A simple example. The order was for two seats in one bus, which were scattered independently and eventually went on two different buses. The staff is rude, does not solve the existing problem. Disgusting service
There are always comfortable buses, but an extreme incident with the replacement of a bus for a flight, which is why my (for my own convenience) purchased window seat was replaced with an aisle seat. Why didn't the tickets change to identical seats?
I was traveling on the Prague-Minsk route on July 6. The bus is comfortable, clean, the staff is polite, there is charging for phones and WiFi (only in Poland). One big MINUS: during the day, I received an SMS that the bus was traveling through Warsaw with a possible parking lot, which was not originally on the route. As a result, we stood in Warsaw late in the evening for 2.5 hours. The road is already difficult, if they had immediately warned us that we would make a circle through Warsaw and waste time parking, then I would have gone with a business card, and a day before departure you can't change the ticket, of course. As a result, instead of the scheduled 8 a.m., we were in Minsk only at 3 p.m. Although the tour makes more official stops, it does not suit such unpleasant surprises.
We have already used the services of this carrier several times, on the route Minsk-Warsaw. There are always messages with flight information. A nice price. Good buses.
Great job! On November 15, I returned on the route Vilnius - Minsk at 00.30. The bus is clean and comfortable, it can be seen that it is brand new. Everyone has USB charging. A pleasant young driver, smiling and friendly. It is very convenient that the bus is direct to Minsk and without delivery in Belarus. We will use the services)
I constantly use the services of this operator, I traveled and travel with them from Minsk to Warsaw and back, everything is fine. There are a lot of seats on buses, charging and air conditioning are working, there were no nuances with the drivers. I can safely recommend it!
I want to express my gratitude to the intercars staff, I bought a ticket more than once and had to change it, everything was very fast and most importantly remotely helped to do it!
I have been using the services of this company for 2 years and I am very satisfied!
A comfortable trip with a comfortable carrier. Air conditioning with a polite driver is the best combination for a long trip. The extended range of trips is pleasing.I will continue to use it.
There are no advantages.
Five passengers found themselves without seats, there are simply no such seat numbers!
The sockets were not working. The air conditioner was barely working. There are no toilets.Prague-Minsk trip. They were detained for 17 hours. We were warned in less than an hour!
I do not recommend it! Intercars.
Awful. I chose the places on the site. I bought a ticket. The tickets came with the wrong seats, but at different ends of the bus. You can't get through on the phone, then it's busy, then stay on the line. I waited on the phone for 1 hour, and no one answered.
Terrible service. I had to wait for the bus 2 hours late. The ticket was declared not valid. This is how the electronic ticket is all the data is all paid for what kind of rudeness is drivers. Only take money
We traveled with this company from Minsk to Warsaw. With a family, a wife and four children.The guys work harmoniously and professionally. A comfortable bus, I was satisfied with everything.
Hello! I traveled with the Intercars carrier several times. The cabin is always clean, air conditioners work as needed. There is wi-fi that works flawlessly. The drivers are polite and help with luggage.
The trip Warsaw Moldin-Minsk 06.06 was booked for 22.30. The carrier postponed the departure first to 09.00, then to 14.00. We left at 14.30. 07.06. At 04.00 08.08 we entered the territory of the Republic of Belarus. And then the driver said that it was necessary to transfer to another bus and wait for passengers from another bus, who were still somewhere on the Polish border. And the bus that we were on initially will go back to Poland.
The drivers and the management of the company are not worried that people are on the road for a day, instead of following the route and delivering people to Minsk as they should.They carry out their manipulations with the replacement of the bus. I understand that the situation at the border is difficult now. Okay, we delayed the flight, but then we also had to transfer people to another bus and make them wait for who knows how long!!!
The worst carrier in history, zero customer orientation, zero information, zero punctuality. Saving on everything, we couldn't even agree with the train station, so in Krakow departure from a wasteland where there is nothing....
The website and the application are adequate and very understandable. The buses are well maintained and clean. I am pleased with the availability of WiFi.
I do not recommend dealing with this carrier. Otherwise, you risk simply not leaving.
I bought tickets from them, upon arrival at the station, it turned out that there was no place for me.
The dispatcher got rude and stopped picking up the phone.
I liked the trip, it was delivered very quickly from point A to point B and this is taking into account the heavy traffic jams, the drivers are polite and tactful
I would like to share my feedback about the bus trip to Mishor. It was an unforgettable experience that left me with a lot of positive impressions. First, comfort. The bus we traveled with was very comfortable and well equipped. The spacious seats with a sufficient distance between them and the comfortable armrests allowed me to feel comfortable throughout the trip. Secondly, security. During the trip, I felt a high level of security. The driver was experienced and attentive, followed all traffic rules. Finally, convenience and accessibility.
A great shipping company. We have used her services many times, the road is always comfortable and easy. This year we are going on a new journey with Intercars again. I recommend it to everyone!!!