Bellis Deluxe Hotel - All Inclusive
727 reviews
August 22
The hotel does not meet the stated 5*. Starting with the fact that the rooms are not cleaned until you call and ask to do it. But they come to the room regularly, replenish the supply of water and drinks. But at the same time, the bed and towels are not changed or refreshed, The garbage is also not taken out) for 5 nights, they were cleaned 1 time after the call. The card- clean the room does not help) There are also many questions about food: the same thing all the time! What's in the restaurant, what's on the beach. Breakfast is served in the main building until 10 am and already at 10.01 am it is empty everywhere! Surprisingly, dinner is served before 21.00 and everything is taken away in the same minute. After this time, Ala cards are available to you (and not every day for $ 30 per person) in the bar only chips and nuts for drinks. For children, too, you will not be able to accelerate) there is no drinking water or juices in the refrigerator on the playground, so you need to try hard and come with a supply. I lived in a distant Jasmine villa, silence, the scent of pine needles and the zoo (they don't clean at all, so it's like in the village) level 5*** is definitely not for this hotel! The beach is clean, the entrance to the sea is good, the deck chairs are simple, narrow, without mattresses.
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October 30
My favorite hotel! Beautiful territory, clear sea and a cool pier with sun beds. Delicious food and drinks. There is a very interesting zoo and even a stable.
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April 25
We had a rest in April . I really liked the hotel. A wonderful zoo , its own stable , a huge territory , very well maintained . There are a lot of heated pools on the territory , which is relevant for this time . Great slides, safe!
The restaurant has a huge selection of food, a new menu every day, lots of desserts for every taste , fruits . Meat , chicken , fish , seafood - everything is very tasty . There are a lot of sun beds on the sea , despite the large number of guests , you can find free ones at any time. The rooms are clean and cozy. The staff is very attentive and friendly. Well done animators!
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4
2
August 18
I don't even know why this hotel has such a high rating. I want to write my honest review, suddenly it will be useful to someone)) I was looking for a hotel and accommodation not in the main large building, but so that there would be villas for several rooms, away from the main building, the pool and the stage - so that I could get enough sleep, music and so on did not interfere, a small villa - in my understanding - would give a minimum of neighbors, and correspondingly also silence. I was offered a list of 20 hotels where this hotel was the most expensive, premium, and a room in the Medusa Garden. And it was a fatal mistake!!! Since this is a villa with a so -called square inner hall , there is a staircase leading to the 2nd floor in the center. There are 4 rooms on the floor . There are only 2 floors . Every step / echoed like this. That we , living on the 2nd floor , even heard a whisper , we ourselves tried to walk without slapping slippers and slates - I repeat - echo !! But - in this villa, basically everyone is with children, and why did the non-deaf parents send all their children to the hall in 6:00, 7:00, 8:00 in the morning ... to play, while you were sleeping, there was the most terrible noise . That is, it turned out the opposite of how we wanted it to be. But that's not all! In this villa - because it is small - when you enter it wet from the pool or the sea, you get, figuratively speaking, "into the refrigerator!! The temperature difference from the street and in the lobby is -20 degrees! It feels like you really got into the freezer!! Moreover, the air conditioner itself hangs directly above the entrance to the villa - the whole vacation - we ran through this place and ran straight to the 2nd floor.
And that's not all - mattresses!! From the very first night, we all (4 people) had back pain, at first everyone was silent and thought that it was because of the flight, suitcases and more, the second day also had some excuses, but on the third day - when in the morning you can't just turn around and get up!! Me and my husband!! The eldest daughter complained too . As a result, we began to sleep in turns on the cot where the ml child was sleeping, so it was a drop softer there - and on the very first night on the mattress, the ml child woke up 4 times!! And he roared !! Because it's uncomfortable for him - the mattresses are like wooden ones!! By the way, we did not return the child to the cot, because it fell directly under the roof by its location!! And there was no place to put it anymore.
By the way, how many times have I read - I have not seen a single review where they would write about mattresses … I can't believe that everyone is satisfied .
Next , the food . The food is NOT varied. For example, a whole table (large) with sliced cheese - as if 4 varieties of cheeses were smeared and spread out on the whole table. Or tomatoes and cucumbers - the whole table is also in them - but they are there in different dishes - in one dish - whole, in the second - cut into circles, in the third - lengthwise, in the fourth and cucumbers and tomatoes together. Fish and seafood are a pain - fish is either slightly salted, from which the husband had poisoning and fever, or fish in batter. All. No mussels, no branches, hedgehogs, lobsters... (for a moment, this is a premium luxury hotel! ) meat too - I'm a meat eater - I had to look for meat!! As for hunting - from meat - it was always for ulcers, like boiled without salt, and fried like sausage. Meat like stewed , baked , there was always little . And not every time and day. Here. We didn't understand at all why there was so much noise like premium .
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2
2
August 31
We are coming for the 3rd time.
It seems to me that the price/quality ratio is ideal. We take the Jasmine building, there is a separate building, a restaurant and a swimming pool. The territory of the hotel is very green and moderately large.
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1
March 20
The hotel is magnificent, the service is top-notch, the food is beyond praise. Excellent professional training of the staff, all staff are attentive and friendly.
A huge, well-groomed territory with wonderful infrastructure, conducive to recreation, an unusual zoo, which was visited twice every day
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4
2
August 13, 2023
Отличный семейный отель! Большая зеленая территория, свой зоопарк, теннисный корты. Три бассейна, детский, аквапарк. Большой выбор различных блюд и напитков иностранного производства. Готовят отлично! Ежедневные развлекательные программы, дискотека с диджеем и Гала шоу. Хорошие номера. Ежедневное пополнение мини бара. От аэропорта Анталии 20-30 минут. Большой песчаный пляж, заход мелкая галька. Есть возможность арендовать Кабаны на пляже с индивидуальным обслуживанием. Если захотите покормить енотов, то лучше это делать вечером, после 18.😉
5
2
September 29
I even find it difficult to put stars.We are currently resting at this hotel. We live in the main building . The rooms are sad, the plumbing is old, the furniture is 3 star level. Believe me, for the money that Turkey costs now, this hotel is not worth it. Comfort is also important!!! The staff is a separate topic for discussion .. Everyone speaks Russian , the staff does not smile , never greets , the atmosphere is no longer friendly , but to be rude , this is the first time with me !!! The Guest relations department?? Learn how to work!!! The news of this hotel is that the manager walks along the beach and collects the towels of vacationers from the sun beds , that is, he took a sunbed , went to eat -other people come in your place , you look for your things along the beach or pier . And so it is with everyone ! Have you seen this somewhere??? In what 5 years does this happen? The hotel's internal rules are in compliance . The general manager cannot be reached ! It 's strange , in all other hotels he is always in sight , always solves all issues ! The hotel has a cue ball , there are not enough sun beds by the sea , everyone with children and strollers is struggling and walking in search of sun beds … The entrance to the sea is good, the sand is a plus, but this plus is one, perhaps ... The food is the same, the dinners are weak, Ala cards for money .(30,40,95 euros) Cocktails are weak , with cheap alcohol and water from the machine , the staff is unfriendly and rude , the shows are cheap, not everyone has seats at the tables at the show either .. In general, it 's sad that we chose this hotel based on reviews , I don 't know, maybe people didn 't go to other hotels ?? What is enough if there is nothing to praise ! I just don't want people who go to Papillon , Rixos, NG to think we'll save a little bit and Baileys are good too . No, it 's not good !!!! A vacation once a year and not cheap, do not spoil it for yourself !
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3
November 14
The hotel is decent! Food, drinks, fast food, no complaints. We were in November, the concept, of course, was cut down, but it's obvious. Every day for dinner there were crayfish, mussels, red smoked fish for breakfast, lunch and dinner.A good coffee shop, delicious ice cream. A magnificent zoo, a gorgeous territory with pine groves, a beautiful landscape. Oh yes, I also really liked the pier, it has a bar and lounge beds.
We received a check-in for good luck on arrival, early in the morning, a room with a sea view
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October 26, 2023
Great hotel! Nice responsive staff, clean, cozy rooms. There are a lot of things in terms of nutrition, seafood every day, everything is very tasty. Also, according to the alcohol, elite is poured without problems and is not hidden somewhere on the sidelines. The territory is gorgeous, there is an entertainment program every evening. For children, too, there is a lot to do. The beach is big, there is enough space and sun beds for everyone!
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5
1
June 20
We are resting now, an ambiguous hotel, many inconsistencies with the official presentation.
Firstly, those who come here with teenagers, 13 and older, or even a couple, it is better to avoid the hotel for families with children.
Secondly, the cleanliness of the hotel leaves much to be desired, in the main restaurant it does not interfere with washing the floor and walls with disinfectants.
An uncomfortable and ugly lobby, the main one.
There is also the Bellis lounge, which closes at 23.00, the tables are dirty, the smell of a smoky room, the air conditioners do not work well, although if you put things in order it will be popular, and interestingly, it is forbidden to include broadcasts of football matches in Euro format here.
We approached the reception with this question - they said the concept has changed.
Another amazing fact is that people who get up early have nowhere to enjoy their morning coffee, only at breakfast, everything else opens at 9.30.
In general, the hotel did not fall into our piggy bank
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4
August 20
Today is our last 11th day at this hotel. Ambiguous…
The room with a sea view of 4x - there was no mold, it was cleaned as clean as possible, linen and towels were the cleanest. total by number 5
Food - there is everything, but monotonously. There is no euphoria from eating, there is gozlume on the beach, ice cream, smoked salmon for breakfast / lunch /dinner, shrimp total of 4 meals
Alcohol is not imported in bars , aperol is fake , sparkling wine is low in gases - Ukraine . Beer is only bottled tuborg - there is no choice - it is a failure. Total 2
The beach is covered with sand / heat / a lot of people. We spent all the days for 225 euros/day in separate pavilions for a total of 3 beaches
Pavilions - original alcohol, champagne in a bottle 1 time in total, it is convenient to order drinks using a QR code, and the service is better for tips, strawberries, pistachios separately, and not everything in a row. Beer again only tuborg Total 4.
The overall score due to the pavilion for my own money: 4
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October 25, 2023
Super!!! The kids are great.
Rooms, as soon as you get there, we liked the main building more, because it was hot, you open the doors coolly, you open the door of the 3-storey ones and the sauna.
There was a lot of food for every taste, we drank coffee at Starbucks, it's great there, there's an amateur capsule in the restaurant.
I liked a lot of restaurants ...the card by appointment is free, it was interesting to try different cuisine.
The pools are accessible all in seawater. Only in the SPA with fresh water. We didn't have enough.
The service is at the highest level. There are enough sports events. The show is also constantly taking place.
We rode saaps, catamarans on the sea, but the place is not fenced enough, there are open spaces in Sochi ...
If you didn't, you should go and see for yourself without hesitation!
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2
August 30
Nice hotel. A large area. Excellent food. I've been to a lot of places, but it's just a 5+ meal plan. The hotel itself is not big but cozy. Everything is nearby . I recommend.
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1
March 7
The hotel is very good, we have been visiting it for the second year with the children's training camps of the Real Moscow football team. Very clean rooms, a picturesque area with a nice zoo! The football fields are great. The food is varied, everything is fresh and delicious, I will not describe it, we must go and try! In winter, the main visitors are athletes!
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3
2
August 27
For the first time in my life, I got a negative experience from a vacation. Yes, the hotels are not new and already noticeably tired, but that's not the problem. Initially, they tried to move us into the wrong rooms and after complaining to the reception, they apologized and said they would move us in a day, since our room was occupied. A few days later, we booked dinner at an a la carte fish restaurant, for which we will have to pay $ 30 per person, and the next morning the whole family came down with poisoning. We tried to contact the hotel staff for a solution to the problem, but received only rude answers. The Customer Service department is absolutely incapable of conducting a dialogue. I'm really looking forward to when the "rest" ends, so that I don't see this hotel anymore. Thanks for the vacation!
Upd:
It's a shame to make such an assessment, because otherwise the rest is wonderful, but an unfortunate combination of circumstances with a fish restaurant and the incompetence of just one employee left such an unpleasant mark.
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1
1
April 26
One of the main attractions of the Bellis Deluxe Hotel is its location by the sea, which makes it an ideal place for those who want to enjoy a beach holiday.
We had a room category in the jasmine building. It is a 3-minute walk from the main building.
There is a zoo on site.
Good nutrition.
There are a lot of advantages in this hotel.
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3
2
July 25, 2023
Отель отличный если селиться в жасмине у бассейна на первом этаже, либо в виллах. Территория большая, зоопарк для ребятни, спорт площадки. Анталия рядом, на авто 15 минут. Минус звезда за пляж. Были в 2022 и 2023 году, пляж размыло примерно на метров 10-15. Администрация не следит за занимающими шезлонги с ночи и многие стоят сутками с чужими монатками. Был в отелях где смотрители просто уносят оставленые вещи в ящик у входа и нет проблем и колхозников занимающих шезлонги на целый день. Стало много отдыхающих из средней Азии, иногда складывается ощущение что ты на озере Балхаш))) Песок с камушками, не критично но и не очень приятно.
6
2
November 15
We'll be back again, everything was just great!
Varied food, gorgeous room and grounds!
Slides and a warm pool are a separate story!
Tesekkul ederim!
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September 25
The problem with the hotel is its attitude towards its guests. Here we have arrived 8 times, for the third time in a year. Do you think you've met the regular guests somehow or are somehow loved? No way. They didn't even bring a damn fruit plate from the dining room. They do not need guests, there is a constant flow and due to the low price (relative to other hotels in the region) they compensate for the turnover in this way. They sell sea side rooms, these are side rooms in the hotel, but guest relief says - well, you can see the sea if you turn your head? Well, yes, the edge of Viju, well, that means the sea side. If there is a problem, then guest relay takes her to work, after that 3-4 times they call and ask the same thing, promising to help, but of course no one helps, like they delay the decision, soon you will leave anyway. Therefore, it is pointless to contact guest relay, no one will decide anything there.
Stupid system with cards on towels, why do you need it? To keep employees busy? When can I take the cards just like that? The towels lying on the sun beds are like busy, none of the hotel staff does anything for this.
But again, the biggest problem of oiel is the attitude towards the guests - like one fig you're not going anywhere, so go fuck yourself.
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August 15
I paid more than 500,000 for the tour here:
1. There was no bed for a child in the room upon arrival (we arrived very late). We had to wait for a new one to be delivered, but they brought a cradle, and ours is 6 years old.
2. At 23:40, a toilet malfunction was detected. The safe was not working in the room.
3. The room was not cleaned on time for 3 days in a row. I also knocked out a minibar upgrade, water and toilet paper. After the room was finally cleaned on time in the personal presence of the management, the cleaner pulled out the power card, which led to the air conditioner not working while we were not in the room. I had to call again and solve another problem. On such an expensive vacation (and for me this is a very large sum), they usually do not go to negotiate.
4. The room itself is very small.
5. On the positive side, the girls from guest relations are always patient, polite and friendly and problems were solved quickly. As compensation, we were invited to 2 excellent ala carte restaurants.
6. As for the rest of the staff at the hotel, the waiters are very slow and hate their job. When you turn to them, you feel wild discomfort. As a result, we got drinks, appliances, etc. ourselves. When we found one friendly girl, whom we began to contact more often, she said, "actually, there are other waiters in the hall." A curtain.
7. I was not allowed to have a child in a kids club because I was in a swimsuit on the hotel grounds in 45 degrees of heat. These are new rules of respect for people of another culture, which were not even known in guest relations. The garden area is open – right behind a small transparent fence there are women in swimsuits.
8. Prices. I wanted to ask the doctor a question - it costs 120 euros. To order medicine from a pharmacy – 10 euros. If you have a photo taken and you just need to send it – also 10 euros.
9. The food is always delicious, fresh and there is a lot of it. Freshly squeezed juice is only for breakfast – before that I rested in cheaper hotels and there was always fresh juice everywhere.
10. The territory is large, beautiful, the only thing is that there is a lot of garbage under the bridge in the main pool, which you see when you swim.
11. Rescuers are sometimes not in place or they are on the phone. The children collected 20 bottles of drinking water and began to drain into the pool, I wanted to tell him about it, that I needed to make a remark, this is a waste of water + plastic and extra garbage, but I did not find a lifeguard, in the end I told the photographer.
12. The sea is clean and the entrance is comfortable. The hotel is located "on the edge", i.e. there is no other hotel further away, so there is a lot of space and less pollution.
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3
2
October 26, 2023
Lovely hotel, vacationed in October 2023.
It's been a long time since we've been in good hotels that claim to be 5 stars!!! Everything has grown together here and a huge beautiful territory and the food is varied, high-quality and delicious, the room is not huge, but what is it for if you only come there to sleep!!! The staff is polite, everyone speaks Russian!!!
The only minus is that there are no shops and markets nearby, but if you are flying with the tour operator Pegasus, they will take you for free.
In general, I would go back there, although I am very picky!!!
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6
3
November 8, 2023
The hotel is not bad, but the declared 5 stars do not even smell.
The food is good, the menu changes every day, there are many restaurants, each of which is very tasty.
Clean and big enough beach. In case of incomplete check-in, you can find free sun beds at any time.
The pros are over, there are only two stars.
Bad numbers. We lived in Camelia Garden. They gave out a corner room - from the bed you can see all the balconies on the floor and the entire neighboring room. There is no sound insulation - not only everyone can be seen through the balcony, but also heard. If desired, you can shout at all the neighbors even with the balcony closed. The rest of the rooms in these buildings are not much better.
The Internet in the room does not catch at all. The territory is also weak.
Seafood is better not to eat - poisoned shrimp.
The service in the main restaurant is good. The rest is terrible.
At the bar, the bartender grimaced at the request to make a cocktail and went to complain to everyone else how he did not want to do it.
In a beach restaurant, an order was made one day, after a couple of minutes, friends sat down at our table and ordered drinks. We heard a complaint from the waitress that we could not order everything at one time.
The next day they did not bother the waiters, they took drinks at the bar themselves, in plastic. The waitress came up to the table and again said that drinks in the restaurant can only be drunk from glass.
The rest of the days, they already scored on the waiters, served the table themselves and took drinks. But they did not listen to discontent in their address.
The quality of alcohol at the time of arrival was already not very good. A week later, a batch of even cheaper arrived (information from the staff) - wine and champagne were replaced. Cocktails with them in the composition became impossible to drink.
There were still a lot of unpleasant little things that are too long to describe.
Probably tourists who have chosen the sea for the first time may like the hotel. But everyone who has been in at least one normal 5 or even 4 will be shocked by such a shame.
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13
10
July 17
It's cool. I especially liked the cleanliness of the territory and in the room. The staff is running around. He cleans everything all the time. Children's animation is super and there is a children's zone.
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1
November 2
The hotel is good. A great beach, a large coastline, a pier with sun loungers and a bar is generally an excellent solution. The food is very diverse, you will definitely not stay hungry. There are even cheesecakes in the morning, which I haven't seen in other hotels. The staff is friendly. The water park and the children's area are heated. Of course, I would like to have a swimming pool, at least one. A lot of sports, just high-quality sports. You can practice dancing, it's really great. Europeans dance all day, it seems to me. In general, a good five. For what I would have reduced - for champagne - sweet. I'm a brute lover :) but the cocktails are great!!!
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June 12
A terrible bar throughout the hotel, where there are "liqueurs" who do not know how to make cocktails - 1) serve martinis in a whiskey glass. In the photo there are two versions of Dry Martini from the bartender 2) the bartender in the Lounge bar does not know the cocktails on his menu and suggests going to the Meet Point Bar and getting a cocktail there. He says he's studying, he doesn't know all the menus yet. I pay the full price for the accommodation, but they study with me. That's cool! 3) in response to criticism, the administration suggests calling and telling which bar we are in, so that they send a bartender there. Is this normal? Is this the attitude towards the guests???? Before you go to this hotel, think about whether you are willing to pay to be studied and experimented on.
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3
1
April 26
This is not a 5+ hotel, as travel agents recommend it to us. A maximum of 4* and this is only because of the territory.
1. The only heated pool is a small pool with slides in the water park for such a sea. The main pool is not heated. It is unrealistic to swim while the slides are working.
2. There are naturally not enough sun beds near the heated pool for everyone.
3. Rooms can be occupied randomly: a family with a child and not far from some men who are drinking on the balcony and yelling at 3 a.m. Still, for such a territory there should be a distinction for those who want to hang out and for those who sleep at night. And yet, you need to listen to loud music in specially designated places!
4. Animation. You can't see them at all during the day. During the day, there are a small number of animators in the baby club who are "delighted" with their work, occasionally turning away from their phones - they look after children. In the evening, there is one main antimation on stage. and of course there are not enough places either. The performance starts at 21:30 and there are simply no free seats anymore.
5.in order to replenish the minibar, they called the reception 3 times within 2 hours!
6. The only plus in this hotel that I saw was the massage therapist Murad! Well, a very good specialist!
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5
9
November 11
Very nice hotel! We rested a couple of times, the first time the ticket was in a regular room, but we were settled in jasmine on the first floor, you open the door five meters from the pool. I really liked it, thanks to the staff at the reception!
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July 15
We liked only the Jasmine building, everything is incomparable there, its own chic restaurant, swimming pools, bar and territory. We do not recommend Belis itself, the price does not match the quality.
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4
May 19
Great hotel!!! Especially the lake house lagoon room. A separate restaurant with a grill and good-natured waiters. The food is delicious and quite varied. There is a good pastry shop in the common building.
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1
September 6
We are staying at this hotel for the 5th day. In 5 days, we did not see the cleaning at all. Except for the made-up beds. The toilet has not been washed once!!! The bed linen has not been changed even once!!! Considering that the child wrote on the bed, even the wet sheet was not changed. The hall on the floor also does not seem to be cleaned. There was garbage and fallen plaster near the door to our room, so it's all been lying for the fifth day. They asked for bathrobes, they were quickly brought, they were taken away the next day for cleaning, but the new ones were never returned. They left both tips and gifts, the situation has not changed. Apparently, this is considered the maximum cleaning in this hotel. The hotel is already very tired, it pulls a maximum of 3 * We are not comfortable here.
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1
3
June 21
Hello, my name is Sofia Platonova. Of course, I don't want to offend you, but it was just terrible, I want to say that the service officers worked slowly. the maids cleaned somehow, even though we left them tea no matter how. but I want to note that the food was just super, but when we came to the night restaurant we saw a sour salad, this is not normal. I do not advise you to go to this hotel, here is the voyage hotel the most beautiful there, although the officers work well and quickly and the maids clean well, but what a horror I saw here, I do not take a step here anymore, only the voyage and everything is terrible, the hotel is terrible. and when we left with my grandmother, the maids did not tell us anything, not seeing anything else. the cakes are delicious and all
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3
10
April 23
A very cool hotel. It was the second time. In my opinion, the complete set.
Just the most gorgeous buffets, where you can bypass only everything for 20 minutes))) a very beautiful veranda overlooking the sea.
A good spa center + outdoor and indoor pools. The aqua area with slides does not remain without attention.
A nice large area where you can walk and treat yourself to fruits from a tree.
There are many evening events.
Good room stock. The room service is top-notch.
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3
2
April 8
I thank the owner and the staff of the hotel for a wonderful stay from 28.03 to 04.04. For the animation, high-quality food, clean territory, excellent room cleaning.
For the coziness and comfort that you create!
We really liked it. The weather was wonderful. I would like to come back again!
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1
2
October 27
A great hotel and lots of greenery, the food is fresh all the time, although shrimp is not every day. The staff speaks Russian. Overall, this is an excellent hotel for a family holiday.
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July 29, 2023
Отдыхаем сейчас в этом отели и в полном восторге прибываем ! Территория роскошная , еда качественная , персонал гостеприимный и профессиональный! Зоопарк ухоженный . Для деток просто рай ! Развлечения на любой вкус ! Море не глубокое и на пляже песочек. В номерах все есть и бар бесплатный ! Рекомендую , цена точно соответствует качеству ! Особая благодарность персоналу )
5
4
March 1, 2023
Отдыхали семьей летом 2022 г. проживали в комплексе жасмин.
Плюсы: большая ухоженная территория, много зелени. Очень понравился зоопарк. Благодаря проживанию питались в отдельном ресторане. Еда разнообразная и вкусная. Пляж чистый.
Минусы: в ресторане посуда была не очень чистая, это заметил даже мой десятилетний сын, море после обеда становится грязным из-за песка, плавают водоросли. Не нравится когда отдыхающие занимают лежаки полотенцами и потом целый день где-то шляются. В но это конечно не вина отелей, а менталитет российских туристов. Вечером в амфитеатре тоже невозможно найти место. Отдельная история с отельным врачом. На четвёртый день отдыха у меня заболел старший сын. Высокая температура под 39. С ним я сама справилась, а вот когда заболел младший 2,5 года мне пришлось обратиться к врачу. За час у ребёнка выросла температура до 39. В номере померили температуру ртутным градусником. Пришли к врачу, она просила разговаривать только по-английски, и это в отеле где 80% туристов из России. Она померила ребёнку температуру электронным градусником, который показал 36,8. Она мне тыкала его и говорила итс нормал. И это несмотря на то что ребёнок висел у меня на руках как тряпичная кукла и весь горел. Я пыталась её убедить в том что у него высокая температура, но она вновь и вновь мерила своим градусником и говорила итс нормал. Врач абсолютно не компетентный. Нам пришлось ехать в местную больницу, где к слову сказать нам оказали хорошую помощь сделали ребёнку капельницу взяли анализ крови который был готов через два часа. . В этот отель мы больше не поедем.
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November 10
A great hotel, we rested in it 2 times, the first time at jasmine villas, the second time in the main building, everything is wonderful: food, service, territory.
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August 3
A wonderful hotel. The area is good, the food is excellent. Animators try to entertain in a variety of ways. I recommend this hotel.
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December 4, 2023
A chic hotel, a great big beach, a pier with sun beds, a cute zoo, super diverse delicious cuisine, animation, slides, pools, romantic bridges, an excellent water park, a huge well-groomed territory, everything is impressive, at the highest level, I recommend, take a vacation in this hotel, you will like it.
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May 15, 2023
Прекрасный отель, огромная территория. Много бассейнов, ресторанов. Аквапарк. В холодное время подогреваемый. Прекрасная кухня. Отличные напитки. Приятная кофейня с десертами. Готовят и кофе в турке на песке. Но особо хочется отметить guest relations! Умнички! Уровень на высоте, решают всевозможные вопросы, где-то даже капризы( поменять подушку и даже матрас). Белоснежные мягкие махровые халаты приносят в номер по первой просьбе. Все чисто и ухожено.
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December 7, 2023
The foundation is too old. Everything is very conveniently located, everything is nearby (convenient especially with children). The staff is almost all Russian-speaking (CIS). Very responsive, fair, smiling, professional. The food is great. Alcohol is normal, worthwhile.
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July 9
Beautiful, comfortable, everything is at a high level!!! The food is very good, delicious, and the service is good. The rest is wonderful!!!
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April 28, 2023
Прекрасный отель. Отдыхали пару раз. Персонал на высшем уровне. Отдельное спасибо Инне, работнику ресепшен. Приветливая, доброжелательная и внимательный работник. Все возникавшие вопросы решались оперативно. Ресторан - это полный позитив! Всё свежее и большой ассортимент фруктов, приготовленных блюд. Одним словом:"Спасибо всем работникам отеля за доброжелательность и качественное обслуживание!" P.S. При отеле зоопарк. Для отдыхающих с детками - это полное наслаждение.
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February 6
I recommend the most ideal hotel to everyone!!
Despite its price, the hotel is excellent for both a small family and a large one.
The rooms are cozy.
The food 1000/10 is very tasty, there are 3 Chinese, Regular and communal dining restaurants on site.
The beach for 10/10 balls is a very cozy beach with umbrellas.
I advise everyone😇
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October 31
Everything is very good!beer by the sea pool delicious cuisine of many fishermen both by the pool and by the sea. Lie down, as they say, drink beer and sunbathe!!!! I really liked it!!!!
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October 10
We have been staying at the hotel since September 27. All on a solid FIVE!! This is the second time here, maybe we will come here again. A great stay, the hotel has become even better and more comfortable. Choose Bellis!
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May 3
Beautiful, large, well-groomed territory, polite and friendly staff, delicious food, a large line of imported alcohol, a zoo. Of the disadvantages, the rooms are tired, but people do not go to sit in the room, but to the sea. The sea and the beach are simply gorgeous
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March 28
A good 5+ class hotel. A variety of food, especially desserts. Several swimming pools, including a heated water park, a gym. The rooms are small, but cozy, children.a room with supervision.
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October 24
Great hotel. Everything is thought out for adults and for children. I finally saw a hotel where every room with a child is given a potty, a sideboard to the bed and a footrest in the bathroom. It would seem that these are elementary trifles, but almost no one thinks about it.
Well, the food, the beach, the recreation areas are beyond praise. Well done!
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