The cost of a holiday is like in a 5-star hotel.
As a result, we have:
no service, not even a porter. Towels are not something that is not changed every day, they have not been changed once during the entire vacation
They also offered to clean the room only once
Food:
This is not a restaurant of the Swedish line, at the hotel, but just a dubious canteen "impose yourself", the food of the Soviet sanatorium, just not dietary
Drinks are sometimes very sour
Basically, everyone was ill for 3-4 days, poisoning, etc.
Entertainment and animation 1 out of 10
Even on the territory of the hotel you have to carry money with you, a spa (by the way, no massage) and a restaurant, also with zero service, what is the problem with making an electronic system, it is not clear
You are not offered a room at check-in, but at check-out you have to wait until the maid takes the room from you
The territory of the hotel is not guarded, only the gate from the side of the main street, through which anyone can pass
There is nothing worth it except nature, but it's not worth it.
It is better to pay 50% extra and relax in Anapa, in five stars of the European level_
A wonderful place, on all counts by five! The pools are wonderful, outdoor, indoor with a range of additional services (additional payment) We had a room in the first building with a balcony, the building can be said to be old, the ceilings are high, the sound insulation is excellent, the room is spacious. Cleaning every day, linen change in three days. The staff is polite, the food is for every taste, if you did not have enough fruit, then this is not a problem, you are in Abkhazia, a walk to the market will not hurt. The beach is rocky, there are enough sun loungers and umbrellas for everyone, they will be moved as it is convenient for you. The territory is large, there is a place to walk, a Playground. We liked it and are already planning to return. By the way, very nice seasonal discounts.
Very beautiful territory, its own beach.
Of the guest rooms, the room is average, they are not cleaned every day. There are many different kinds of food, but it is always the same
The hotel is great. I liked everything. But weak animation for adults . Boring. And the sea is not very clean. Many people suffer from rotovirus on site. We had a rest from 08/11/2013-08/19/2013. The food is excellent.
The place is very beautiful , the beach is clean , the room is cozy , but on day 2 , Rotovirus infection from 8 people 5 have fallen ill , there is a lot of food but not tasty , a lot of stray dogs need to be sterilized , then they will be calm , very thin do not feed them , I tried to feed them but the staff forbade ! Very sorry !! The staff is not very good , the shampoo is terrible, for such money you can have a better rest!!! The nurse can be given 5 stars to her , all medicines are available !
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Ис
Level 16 Local Expert
June 26, 2023
A large well-maintained area with beautiful trees and shrubs. The rooms are clean and comfortable. They feed normally, there is enough food for everyone, cooked at home, without any special frills. Alcoholic drinks are not included in the buffet bill.
I would like to eliminate the solar glare of half of those sitting in the dining room during dinner because the windows are panoramic. You can observe a beautiful view of the sea from the dining room during breakfast and lunch, but during dinner the sun's rays dazzle, creating discomfort.
The beach is equipped with free sun loungers and umbrellas, but it is almost impossible to swim in the sea, the entrance to the sea and the bottom in the sea itself is rocky, which causes severe pain to the legs and it is not possible to stand on your feet, even with the slightest waves. Buy corals with thick soles.
A good boarding house. There is everything you need, delicious and varied food. I liked Easter too, there is almost nothing on the menu in the restaurant. A fruit plate was complimented on my birthday
We had a rest in Nart at the end of August, quite a decent boarding house. In Abkhazia, with its mind-blowing nature, it is difficult to find good service. The Nart has a reasonable price-quality ratio. Good repair in the rooms, we had 1 junior suite building, decent bed linen, towels were changed every day, drinking water is the same. Our maid cleaned conscientiously and quietly, in our absence. The staff in the dining room is well-trained (which is very rare for Abkhazia), they keep the territory clean very well, everything is well maintained. Food for a solid four, there is more than enough of everything. I will especially note the abundance of fruits, greens, and salads. A pleasant bonus turned out to be a restaurant on the pier, live music, delicious and cozy. There is animation for vacationers with children. There is no pool. The sea is clean, without breakwaters, with dolphins and a beautiful sunset!
The Country of the Soul greeted us with a Gagra and a Sled. Why do we need the Turkish coast when there are hotels like Nart, starting from entering the territory and ending with departure, we were greeted with care, courtesy, delicious cuisine. Clean, warm
It seems like a nice, fresh, renovated hotel, but ...
Rested in August 2023, food for 4, but the plates are always cold (not from the dishwasher) probably washed by hand, and together with the heat, the floor of the hotel suffered from rotovirus.
In the new building, the condees can't cope. Even glass elevators are stuffy. There is very little space in the lobby bar and the bar starts working from 9.00, so if you want coffee at 7 in the morning, it will be overloaded.
The restaurant on the pier is excellent, but even by Abkhazian standards it is expensive. The second "restaurant" is outdoors. Even in the evening, the houses are stuffy, the food is terrible and also not on a budget...
There are also new, soft deck chairs and ordinary plastic ones on the beach, employees begin to arrange them from 7 in the morning, but the most cunning ones are already partisan at 6.30.
The location on the one hand is good - quiet, there are no discos until one o'clock in the morning. And on the other hand, the nearest grocery store is about a kilometer away, and a taxi to the market is 400 rubles in one direction.
Among the advantages, you can also note an indoor swimming pool, a fairly fresh gym and a large green area.
A gorgeous place, a great antmator, water polo was on the level)Zenit Spartak was a cool game!The staff is very polite, the abundance of food is on the level!We had a rest in early September!
06/10/24. - 06/24/24. Room and service - excellent! But the food can't be worse. I would like to wish the management to have a piggyback product for the rest of their lives. For the first time in my life I left Gagra without regret!
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Галина Черная
Level 3 Local Expert
April 5
It's a beautiful place! We didn't expect it to be so clean, beautiful and cozy! Many thanks to the staff for a great stay!
I do not know how It turned out... maybe there were no special expectations in the beginning… But it was one of the Best Vacations ever!❤️
First of all, Nature: perfectly transparent blue!!! The sea, you sail away-turn back and right at "arm's length" Green mountains rise above you…
The new building is gorgeous , there are no complaints about furniture or plumbing, high ceilings, Elevators work perfectly. X
And almost Every Room has a Sea View! (a very competent architectural solution)
The staff is Beyond Praise -Friendly, Attentive, solve problems immediately when contacting.
A Beautiful Green area - The Ratio of Palm Trees and Pines Is Perfect!
And, of course, Animation-Colorful Girls who bring Joy to both Children and Adults! Gorgeous Aqua🤩
Well, for restaurants -There are Special Features) The View is Beautiful from the Pier, Absolutely. (but a very long wait for everything)
if you want a sincere Attitude, go to a restaurant of Caucasian cuisine - You will be Remembered and your Whole Vacation will be Unforgettable!
And the Guys with Subs, Aquabikes will not let you get bored (prices were 1.5 times lower than in Moscow on the Riviera)
And there is a lot to go around, a lot of interesting offers. I Agree, Everyone Is restrained, But Very Friendly. Your Wishes are fulfilled with the maximum of possibilities.
Well , maybe you were lucky🙃But It Was Great!
Thank You All for Such A Wonderful Vacation ❤
I'd like to come back.
Great room, great cuisine, outdoor pool spa. Everything is beautiful, very very. The view of the sea and the sunsets are excellent. In general, I recommend it
Beautiful nature . Delicious food. The room is clean and with a beautiful view on the 5th floor. The territory is small. I liked the two pools. It would be nice for the reception staff to explain that they are the face of the hotel and be more polite and smiling. And more customer-oriented.
At first, of course, I wanted to put fewer stars, but when you visit there for a day, then of course everything changes and you realize that the shortcomings that you saw on the first day are quibbles. A great hotel, unexpected for Abkhazia, three meals a day varied enough to find what you need and eat (advice, put on the same unnecessary clothes for trips to the dining room, soak up the smells for 10 meters), spa center with indoor pool and sauna, pleasantly surprised, the territory is clean, well-groomed, nice to walk, the view from the room was cool, right on the sea, right on the territory you can book excursions, I definitely recommend new Athos and paragliding, land right on the beach in front of the hotel))) in general, we are satisfied with the rest, the service is very unusual for Abkhazia
A wonderful and very comfortable hotel, the room has everything you need. There is an outdoor cafe with a good menu on the delightful, green territory! There are always plenty of sun loungers and umbrellas on the beach of the hotel! But I would also like to mention the hotel's dining room, which is very spacious with an excellent interior and polite staff! The food is very varied and delicious!
A great hotel, we recommend it to everyone!!!
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Татьяна Б.
Level 8 Local Expert
April 14, 2024
Updated. The territory is very well maintained. The food is excellent. Those who compare with Turkey should not do this. These are different countries and different cultures. I'm a vegetarian, but I had enough. The husband is a meat eater. Three to four types of meat, including pork. Enjoy. Alcohol is for the thrifty in the store, and you can walk to the market. For the rest, a good restaurant on the pier. From what I didn't like: the dishes are cleaned slowly (but maybe out of season), but the room cleaning was disappointing. Standard room, sea view. They take out the garbage, put water on. All. Vacuum cleaner, sink, toilet... no. These are small things, I think it's not worth saving on this. But the master is a gentleman. And yes, they have a great spa. Well, the location of the hotel itself, a separate bonus
Great location, clean sanatorium beach, everything is well maintained. I was not inside, as we were passing through, we came to see how I had changed in four years. New buildings, old ones have been restored. We enjoyed a walk and a swim in the sea.
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Ирина
Level 5 Local Expert
April 29, 2024
A great place for a relaxing holiday.The territory is large, there is a lot of greenery,there is a Playground, a heated swimming pool, a spa.The food is good, there are no frills, but it is delicious at home.They are constantly replenished, there is grain coffee, cleanliness and order everywhere!!
We rested from August 20 to 28, 2024, caught an intestinal infection twice, eating exclusively at the hotel (buffet), so if you plan to relax in this hotel, be sure to take Smekta, Enterofuril, and Rehydrone with you.
On the territory of the Nart there was a cafe Sheds, with excellent Caucasian cuisine and local staff. We arrived this year, went to have lunch for old times' sake. The menu has changed. "Meat in Abkhazian style", they brought hard pieces of unleavened beef under onions, saying that this is exactly how the meat is cooked. The mullet did not separate from the ridge. Homemade lemonade, terribly diluted with water and ice, the taste of fruit is barely caught. The waiter, according to him, arrived from Sochi, and has seen other visitors in his lifetime.
An excellent hotel, it corresponds to its three stars. Large territory, nice clean rooms with sea views. There are 2 swimming pools, restaurants, and a playground on site.
Everything is great👍👌🤘
To whom rest is the sea and nature:
the mountains fall down to the beach here, there is never a suffocating heat
Who needs a rest - buffet:
a great selection of different dishes.
Who needs a vacation - Architecture and landscape design:
The Stalinist Empire and a magnificent and Large territory,
and most importantly: Abkhazia is now not a wild Exquisite nature, but also
An excellent impression of the COMPLEX of services.
Keep it up👌
Good luck!
A good sanatorium. There is a large territory, there is something to do all day. These are swimming pools, training in the gym and on the court. There is a lot to work on, there was not enough football field and basketball court. I would like to diversify the kitchen a little. Would
Very nice hotel! The rooms are chic, clean, everything is new and modern. The plumbing is new, everything works perfectly, there are no interruptions with water. The beach is nearby. The buffet is very tasty!
A very good hotel, which at least works out of season - all the others were simply closed or under renovation. I cannot say that this is a 4* hotel, only in terms of the amount of food on the food court they do not pull on these stars, but in general clean and cozy rooms, a good spa complex, which is included in the price and Parking for cars. Access to the sea in summer is right on the first coastline. I'll be back in the summer.
Great place. beautiful, large and well-maintained territory with large swimming pools. Buffet restaurant. A good and diverse selection of products and food.
Great hotel, beautiful nature, delicious food, the staff is trying and learning.
Of the minuses, the spa area has not yet been opened, the lack of a doctor (only a nurse) and the fleeting vacation time in such a wonderful place!
One of several boarding houses on the coast of Gagra. 3 meals a day included. In my opinion, the price tag has been overstated everywhere. Yes. We have made repairs, almost all over the territory. From the subjective minuses, a lot of people. Mostly people of mature age. I have a question, if a day costs about 15 tr. from where does the province have such money for rest? Or a trade union organization helps. ? Of the pros. Closed bvssey with water +29 green area. Animation
This is a great hotel. We lived in a room with a terrace and a view of the sea and this view is fascinating. The buffet is a solid four, the on-site restaurants are very good. Maintenance standards. I would have stayed longer.
The rest was spent with the family in this place in October 2023. A lot of positive emotions, starting from food and ending with the cleanliness of the territory and cleaning in the rooms. I recommend you to visit by 💯 percent.
You can live, but not eat. In October!!! they got sick with rotavirus, but they were only a week old.
1. The hotel has been operating for about a year, and the tiles are already falling off in some places, the mattresses are new, but they are already pressed in those places where they are most often sat on, a 1.5 liter bottle of water is given 1 time in 4 days, there were 4 of us vacationers.
2. Food, the buffet is monotonous, but it's not scary, it's scary that sanitary standards are not observed: bread is not covered with anything, crackers never change, they are simply added to the basket, again not covered, mixed with wasp crackers. The staff next to the open dishes can sweep, wash with one rag from all tables. The young people who clean the tables play the game who will take away the plates more, as a result, someone does not inform.)))
3. The animation is weak, 2 girls for everyone, but they try, well done.
Of the pros: The nature is gorgeous, the pool is nice outdoor with a paddling pool, a beautiful indoor large pool, it's a pity there is no branch in it for children.
I recommend Abkhazia, a sled only WITHOUT food.
The best place in Abkhazia. A huge green area. Indoor and outdoor swimming pools. Responsive staff. Cozy modern rooms with a wonderful view. Buffet for 5+.
We had a rest from July 20 to August 1, 2022. The reconstruction of the hotel was completed, the hall and reception were transformed before our eyes. Everything is in marble, expensive upholstered furniture. The hotel staff is friendly, clean. If we talk about nutrition, the Abkhazian buffet is similar to a good dining room, where they cook at home, but it's simple. Many vacationers were very pleased. The staff in the dining room is responsive and diligent. The tables were cleared quickly and cleanly. There were no queues and there were always empty tables.
There were enough sunbeds on the beach for everyone, beach towels were given out upon check-in
A great boarding house! The buffet is always full, regardless of the time of arrival. The food is delicious and fresh. There are two swimming pools, a gym. You can hire an individual trainer, go for a massage.
A very cool hotel! Clean, comfortable rooms, free Wi-Fi on site. The beach is landscaped. The food is very tasty. We rested from 01.10.2022 to 09.10.22. Special thanks to the hotel administrator Shazina for her professionalism. We will definitely return to the Sled.