A great hotel. Clean rooms, sea and mountain views. The first line. Excellent spa and swimming pool. Very tasty and varied food. For Abkhazia, I consider one of the best adhesives with European quality. Beautiful and well-maintained territory
I was on vacation with my 3-year-old son from May 23rd to May 29th, 2023. I really liked the hotel. Comfortable mattresses and pillows, the room has everything you need. 5-course meals - there is a choice of meat, fish, side dishes and first courses. There is a children's room in building 5. The work schedule is from 9:00 to 18:00 with an hour break for lunch. Also, there is a children's playground with slides, swings, etc. The territory is
large and well maintained, lots of greenery.
The sea can be said to be on the territory of the hotel. The heated pool was working. By June 1, a building with an indoor heated saltwater pool, a gym and a SPA were to be opened.
I plan to come to the hotel again during the velvet season.
It was the first time we were in Abkhazia and we did not make a mistake with the hotel. I liked everything, of course there are some shortcomings that the hotel management would like to take note of:
it is not entirely clear why the child cannot take an apple or something else from fruits for a snack, from the buffet area (to try everything, it is physically unrealistic!)
I wanted there to be some kind of laundry room There are a lot of families with young children and it is very expensive to wash a T-shirt for 200 rubles. And washing in basins is a pleasure on vacation.
There is no furniture on the balcony in building 5, it's a shame because the views there are gorgeous.
There were also cases that NOT the hotel guests occupied the deck chairs, but the hotel GUESTS occupied them for the whole day and were practically not present (it is not pleasant to roast in the sun when a place is "occupied" nearby, but no one is there.)
We were very pleased that we were settled immediately upon arrival (about 10 am). The sea is clean, we have not caught rotavirus since 28.08-5.09. Very tasty restaurants on site
JUST A BOMB
especially the spa center, and my favorite cedar barrel)
so there is also a gym, well, just a honey
minus is only that in the 5th building (or in the 1st, I don't remember exactly, but I remember that this building stands near the buffet restaurant) it takes a very long time to wait for the elevator
We lived in a hotel for the New Year holidays nearby, where there is no food in winter.We went to eat at this hotel.They paid at the entrance to the restaurant after the fact.There is a fairly large selection of dishes, everything is always fresh, delicious, everything is replenished.You can always find something to your liking))Vegetables,fruits, salads, meat cuts,sausages,cheeses,sauces,several types of hot meat,fish,side dishes,omelets,pancakes,dumplings,soups,porridges,juices,milk,yogurt coffee,tea,toast jams.The only choice of flour desserts (pies, buns, rolls, etc.) is not like in Turkey)somehow it was not enough and not very much.it's delicious, what it was((.Everything else is fine.A beautiful, cozy place overlooking the sea, where dolphins frolicked close to the shore.Beautiful New Year decoration,Christmas tree,garlands,lanterns.The only price is for a child of 8 years old. As an adult...but it's clear that children eat less (mine ate pasta, cereal, pancake, cucumbers), and the price is as if an adult ate))
The room was cool, the territory was super, entertainment, volleyball, for children, everything was cool, the food was delicious, homemade. BUT, for such money it should be even better, I did not like the lack of a coffee machine, then they put one ancient, constant queues for coffee! In Abkhazia, wine is not expensive, they could treat guests with a belly, why do I write this, because there is something to compare it with, an intourist went to Yalta for such money, there is a shampoo, a vinishko, and more interesting food. But I fell in love with Abkhazia
She was very badly poisoned on October 23 at the buffet. We haven't eaten anywhere else, so there's no doubt about it. I was vomiting for a day and I was barely alive. It was disgusting to even think about food for two more days.
At breakfast, before poisoning, I found a piece of cellophane in a curd casserole.
We lived in building 4 on the ground floor. It's not cozy. There was a construction site under the window. Therefore, they did not sit on the balcony.
The price-quality does not match.
I Express My Gratitude to the owners!!! We had a rest in May 2023, everything is great! The restaurant is perfectly clean, delicious, a huge assortment of fruits, vegetables, fish and meat dishes, a variety of seasonings. The rooms in building 5 are new, the maids are always nearby, all issues were resolved promptly. The territory and the beach are perfect!!!
One issue has not been resolved-Smokers poison all impressions. They need a separate place, away from the building, otherwise one smokes, and all rooms are filled with smoke.
A good hotel in general. Clear. Well-maintained territory. Not a very varied diet, but everything is of acceptable quality.
Of the disadvantages, I can name: it is forbidden to smoke on the balcony,
Extremely uncomfortable benches on the prominade. And overly harsh bartender at the pool bar.
A great new hotel. The rooms are clean, as the room is cleaned every day, towels, sheets and pillowcases are replaced. But once the cleaner forgot to put the sheets down.
The food is excellent and quite varied - it's a buffet. Drinks to choose from: juices, coffee machine, milk drinks: kefir, milk, boiling water and lemon next to it, tea bags, sugar, coffee beans. There are several types of side dish and meat dishes in the same way. Stewed, fried, fresh vegetables, salads, fruits are always available. Cakes and buns are also available. Soups and porridges are lean. And the most important thing is that everything is natural.
The beach has its own, but it can be problematic to take sun beds under large umbrellas, since apparently someone gets up at 5 in the morning takes a seat and goes back to sleep. But in this regard, there is a main person on the beach who controls the process of who takes up space for how many hours. And also about the beach - the swimming area is fenced off from water vehicles.
The territory of the hotel is large, it includes 5 buildings, a Swedish line restaurant for residents and a restaurant for everyone. Past this, the area is planted with various plants and trees - it is very uplifting and walking here is good for your health. In addition, there is a playground, a swimming pool, a tennis court and a table tennis table, a national cuisine area with music, analogs of gazebos covered with laurel leaves.
The hotel is generally good, I would like more such resort equipped places to relax in Abkhazia.
A super hotel. We really liked it. Now we will only drive here. The territory is well maintained, beautiful, clean. There is a swimming pool outside. A very big plus is the spa area. With a large swimming pool, Finnish sauna and hammam.
I recommend staying at the Nart Hotel in Gagra. The territory is large and green, well maintained, the service is excellent, the sea is nearby and the food is very tasty and varied!
I do not advise it, the staff, like the owners, are not set up to meet the needs of vacationers! We left hungry with 4 children, as we did not have lunch boxes, there was no service at all! The views are good, the territory is large and the buffet is all the advantages!The rest is one solid minus!
the food and service are excellent , the standard rooms are gorgeous, mountain and sea views from one room.The kitchen is delicious , cleaned every 2 days . The hotel has a spa center and 2 swimming pools.One is warm (the one in the spa) the other is outside, the temperature is that outside is 2 degrees higher than in the sea.There is also a convenient access to the sea, there are two types of sun beds and umbrellas on the beach. Most of all I remember the territory , every day you can go outside and marvel at the diversity of nature .
I really liked it, it was clean, beautiful, and cozy. Wonderful service, clean beach and warm sea
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Денис Саввин
Level 11 Local Expert
October 14, 2024
It's just cool! There is not a single minus from the word "absolutely". Excellent hotel, Wow level of service, the beauty around, the cleanest beach 2 steps away, incredibly delicious food, atmosphere, clean pools, excellent sauna, air, mountains, sea, view from the rooms.
Nice hotel.
The territory has a place to walk and relax from everyone.
Meals: There are 2-4 types of dessert, 2-3 salads, fish and meat dishes to choose from. For lunch, there are 2-3 types of soup.
On the territory of the Spa: swimming pool, hammam, sauna, tennis court.
We rested at this hotel in July, we really liked it, the territory is beautiful, lots of palm trees, very clean, the food is buffet, everything is delicious, varied. The rooms are nice, everything is new, very clean, the staff is friendly, we really liked everything! There are new sun beds, umbrellas on the beach, and there has always been enough space for everyone. If there is an opportunity, we will definitely come there again.
I will definitely come back! Thanks to all the staff! Wonderful territory! Two pools! Beautiful vegetation. Your own beach, restaurant! And what rooms with sea and mountain views!
Great hotel. We went in October 2023 by the company, we were very satisfied with everything. The rooms are all renovated, everything is clean, towels and bathrobes are in the room, cleaned every day. The food is at a height, for every taste, there is a diet table, we beat seven days, every day a different menu. The hotel is on the seashore, there is an outdoor swimming pool and also an indoor heated one, a hammam and a sauna. Everything is super!
I had a vacation with the children at the end of May! A magnificent hotel! The food is simply gorgeous! The choice is varied and everything is really very tasty! The hotel has been renovated, so everything is new and clean at the moment! The staff is friendly! The territory is huge and very picturesque! The sea is 10 meters away! The restaurant is excellent! You can talk about this hotel for a very long time, of course it's better to visit it!
I really want to get there again!
I think this is the best thing that can be found in Abkhazia, there is absolutely everything here!!!
We came to rest with our parents, everyone was delighted. There is food for everyone, I assure you you will not stay hungry for sure. The service is at the highest level, the rooms are cleaned daily. Daily games, discos, educational programs for children. I give five stars without hesitation👍
I did not live in the hotel itself, but the territory is well-groomed and beautiful, we were at the spa, very friendly and cheerful staff. I liked everything, we had a great time. Excellent procedures. It's a pity I didn't get a massage.
A wonderful place. We had a rest in October from 02.10 to 06.10.23, got a lot of positive impressions. You can safely recommend your friends to go to this fabulous place for a vacation. The food is super, everything is very tasty, cooked by professionals. I also recommend visiting the spa area. I'm sure you'll like it. In 2024, if possible, we will definitely repeat the trip to this place.
We have been resting in a Sled for many years, and never get bored. I like everything. Sea, nature, hotel, staff. After the reconstruction, it's generally super. I hope next year I will be able to arrange a holiday of the soul.
Dear owners, put a good manager in the hotel and radically change the staff. Half-asleep, slow-moving Abkhazians at the reception. In such a way as if they are opening their lips to do a great favor. Teach them to talk not only about penalties for property damage, but also about the hotel as a whole. And with a smile!Where are the repair staff? In the 1st building in a building with a view of the mountains in the rain or a stream flows directly onto the carpet. Does mold in the rooms bother anyone? And she will appear! Get the dyed blonde g out of the restaurant. She always looks like she's been at a wake. The Swedish line is a separate topic. The breakfasts are not bad, but everything is cold! Sausages, fried eggs. Are you saving electricity? No need to immensely stuff garlic into all minced meat products!!! If you don't know how to cook offal, don't buy it. The kidneys should be soaked for a long time before extinguishing. Pickles are completely unnecessary! Disgusting, translated products. Only the first courses deserve praise. Well done here! Delicious! A beautiful woman in the medical room! The man is in his place. You have already changed the maids, the Uzbeks are doing well. Think about changing the rest of the staff. And pliiiz is to listen at meals about "the bitter taste of your love, and you let the snake poison"-blood from the ears. There is a Melikyan cafe in the center of Staraya Gagra with a wonderful customer-oriented owner and wonderful music. Send those who are able to retrain to him for advanced training. Guests upon arrival and departure should not be greeted and escorted by sullen maidens. The hotel is beautiful, a lot of money has been invested. And the impression is spoiled by such shortcomings.
October 2024
After reading the recommendations, excellent reviews about the hotel, we decided to go to Abkhazia for the first time, and specifically to this hotel (which also calls itself a "boarding house")
Who gave them 4 stars? I don't understand. Where did these 5 stars come from in the reviews?
Briefly, but in order:
1. Beach: sun loungers are not placed, you will have to take them yourself every day and put them wherever you have to. And then all the sun loungers are not always available, while if you put a chaise longue where you do not need it, you will definitely be told about it in a rough form
2. Staff: the cleaner communicated well with us and then exactly to the point when she realized that we would not give her money just like that. The staff is rude, they think we owe them
3. The territory is awesome, but there are a lot of dogs (without aggression)
4. Food: on the second day, both had rotovirus, despite the fact that we constantly washed our hands, treated them with a septic tank. The dishes are dirty. In my opinion, the food is tasteless in general, desserts are about nothing
Features:
1. Drinking water is not freely available. Usually there are coolers on the floors, but not here. Do you want some water? Buy "on the Swedish line" 0.5 for 50 rubles.
2. There is a tour desk on site. The woman is a noble boor.
3. Every morning at about 06.30 and every evening at about 21.00 the electricity is turned off. When the card is inserted, there is a click that can wake us up (it woke us up all the time)
4. For the first time, we encountered the fact that in a four-star hotel, when checking out, they say "wait, the maid will take the room now." And when saying goodbye, they say "Everything" instead of "Goodbye, have a good trip, we are waiting for you again"
I do not recommend it.
I really liked everything! The hotel is super. The only thing I didn't like was that everyone goes to the pool without taking a shower beforehand, they got sick with rotavirus while they were there...
The restaurant does not match the level. The dining room menu, everything is bland, without delicious, almost the entire menu. And when they offered simple, drinkable water for money, it is immediately clear that the owner is petty and stingy, he wants to have money for everything. There is not enough umbrella on the beach for all vacationers. People take up seats from 6:00 in the morning, it's also wild, in such a hotel and for such money. That's what remains cool, it's the sea and nature, fortunately the owner can't influence it. This is my personal opinion. Have a good rest in Abkhazia, heavenly places on earth))
We walked around the territory of this hotel. I really liked it. We lived in the neighboring Amra. We went to the Caucasian cuisine restaurant on the territory. It is very tasty and not expensive. If you have to come to Abkhazia again. Consider this hotel. Judging by the balconies, it is very modern, clean territory, large.
We rested in a nearby holiday home. We came to the pool in a sled (for a fee, 2t per adult), the first impression was very good.The second time the grandmother came with the child, she also paid for herself, they did not take anything for the child. While swimming in the pool, the hostess of the hotel came up and told the child to vacate the chaise longue, as it was not supposed to, because it was paid only for the grandmother and if the child needs a separate chaise longue, then you have to pay for the child. And in addition, this woman added, "besides, you're not from our hotel," but did we actually pay anything??? Why is this not warned at the time of payment at the reception? There were a lot of free chaise lounges, there were few people and it was so rude to kick a child off a chaise longue, and 2 thousand rubles were paid for an adult as it should be! And if you do not warn about such nuances in advance, then the workers themselves are to blame and should not take away the child's chaise longue! We will not advise anyone!
We went to the beach and to the pool of this hotel. The territory is equipped, clean and well maintained, there are many sun loungers, the beach is clean, it is noted that smoking is prohibited on the beach. A pleasant place
A good hotel, hearty and varied cuisine, good rooms. The renovation of the hotel was done recently. The territory is small, but well maintained. The beach is being watched, the sea is clean.
Great hotel! Reconstruction of the territory, we lived in a new building that was just built, very clean and well maintained, good beds and mattresses. The room has the most necessary things, a wardrobe, a table, chairs, a refrigerator, a TV. Of the disadvantages, the Wi-Fi did not work in the room, it is not clear why. Our building stands on the seashore. There are a lot of umbrellas and sun beds. There was plenty to choose from for food, too, but...I would like a slightly larger assortment. For example, I was very surprised there were no hominy, tortillas, khachapur, trout, etc. - this is the national food...considering that the ticket is worth it, it was not a little possible to treat the guests! Beautiful restaurant, by the sea, where we ate
In a word, it's great!
We also bought excursions from the hotel guide. Did you like it:
Abkhazian feast of duripsh, jeeping tour , rafting. I definitely recommend it
Hello😊
Good😎👍 Hotel
We rested together with a Girl:
17.11.2023-22.11.2023
Number: Standard🔢
View from the Balcony: Side view of the Mountains/Sea 🌊
2 Single Beds
TV
The Bathroom Is Combined
Refrigerator (Two Bottles of 0.5 liters and 1-2 Liters of Non-Carbonated Drinking Water💧💦🚰 upon Check-in, if not in the Room, ask at the Reception, they will bring)
Safe with a Combination Lock with the Ability to Reset the Code
Wardrobe with Two Bathrobes, Slippers
Bath Accessories (Shower Gel, Shampoo, Soap, Towels: Brown for the Beach and White for the Indoor Pool, also issued Once a Week, Change more often on Request at the Reception)
Bed Linen: Sheets, Duvet Covers, Pillowcases, Warm Blankets, All included in The Room)
Dining room: 3/5
A Small Selection Of Soups (1/2 / Day Of Cooking)
A Small Selection Of Hot (🍗🍖Meat🍗🍖 / Fish🐠🐋🐟/Chicken🐔🐓🐤 1/Day)
A Small Selection Of Side Dishes (2-3/Day Of Cooking)
Average Selection Of Soft Drinks:
Dried Fruit Compote/Iced Tea☕🍵 Karkade/Lemonade🍋💦/Hot Teas/Instant Coffee☕/The Water Is Hot/Room Temperature from the Cooler in the Dining Room)
Beach: 3/5
Pebbles
A Little Sand
Near the Pier
Did not swim (out of Season)
Hotel Area: 4/5
Fountains in the Courtyard
of 5 Residential Buildings
1 Building Of the Dining Room
Slightly corrected Impressions
Dogs that move freely on the City Beach and sometimes run into Building 5 on the First Floor to warm up
But the Hotel employees monitor the Safety of Vacationers, There were no Problems with Dogs, Thank God🙏😇
I recommend the Hotel for Couples WITHOUT CHILDREN AND WITHOUT PROBLEMS WITH THE gastrointestinal tract
I took from the best hotels and found the best reviews and descriptions.I thought it was an average hotel .But my impressions changed upon arrival!
1 the ternnirori, branches, leaves are cleaned, rooms are cleaned every other day, or towels are changed every day, the pool is cleaned, the leaves are immediately removed.
There are 2 zones like in an advanced fitness center, their own reception, towels and chipclouches are given out.A training room with friendly staff, a fitness bar, an indoor swimming pool with a sunbathing area, sauna,hammam,massage, barrels, lymph drainage.
3 the food area is convenient, even if the child manages to get everything he needs, the choice of vegetables is huge, meat, sweets,drinks,hot dishes.We are happy to have our own reception and access to the water for the restart!
4 Animation, games,music,exercises,there is a disco in the cafe of the national cuisine every day!
5 its own territory with palm trees, a beach, its own sun beds, umbrellas, special paths to the sea, even with a railing, showers and taps for washing after bathing.A bunch of benches covered with vegetation
6 children's playground under the trees, with swings and shaded areas.
Overall, I am very satisfied, 10 out of 5 were!!!!!!
Great food! Varied and delicious, salads are like in a restaurant, the chefs are professionals! Everything is clean and tidy. Beautiful well-maintained territory. The rooms are spacious and clean!!! A huge wide beach! There are mountains and palm trees all around!
In this place for the first time, a great hotel, clean,the food is satisfying, the beach is good , the first line
The staff is good,
We were very lucky with the weather, today is October 21 , +21 sunny, the sea is clean, generally a pleasure!!!!
The only thing is that the waiters are not happy in the dining room ......probably tired for the season......
We had a rest in August, the hotel is just great!!! Beautiful territory, delicious food, good attitude from all employees. If something is wrong, all requests are executed immediately. We will definitely come back next time. I definitely recommend it.
We had a rest in early November, a wonderful place, beautiful territory, nice clean rooms, 2 swimming pools - one with warm water, indoor, the other under the open sky, the hotel is located on the very shore of the sea, where dolphins swim. Buffet, delicious fresh food. I highly recommend it, I will be happy to go again
A good boarding house. Excellent territory, equipped beach, cozy rooms after renovation, meals for 4 , everything is decent. But the price is a little too high. In general, it is a wonderful place to relax!! There is not enough room service, delivery of things on arrival and departure to the rooms.
We were on New Year's holidays. In general, I liked everything. We took full board. The food was good and varied, the food was not boring for 5 days. The territory as a whole is well-groomed for Abkhazia. The rooms are cleaned in a timely manner, the frequency of linen and shampoo changes depends on the room
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The Great Dao
Level 19 Local Expert
October 17, 2024
The hotel is great for Abkhazia. But there are a few problems. 1 is of course the food, the restaurant itself is a Swedish line, generally not bad, I would say the food is 3, the coffee is generally terrible. but if you went into it, you completely stank of food, and then the dogs of all the Gagras follow you. 2. Rotavirus, no matter what anyone writes, but in fact he will kiss everyone. I liked the hotel. Such an oasis of paradise among the ruins. If you pull up the food, there will be a cannon.
A great boarding house . Everything is provided for vacationers. The spa area is closed and there is an outdoor pool. Everything is included in the diet, a varied menu, very tasty! It is important for me that there is no alcohol , it pleases me . Calm and quiet in the buildings.
The time of withdrawal is 30.11-05.12 , in the gymnasium we give 2 times a year for 4 years. This time the choice fell on the sled, firstly, the good price of the bvla, secondly, the pool was opened in this goal.shortly before arriving at the hotel, I contacted the hotel manager, Rashida !!!! I want to write a special thank you to her, she is always in touch before and after, always polite and courteous, compromises, always helps and prompts.
So junior suite 5105, beautiful view, spacious balcony, spacious room, everything you need was available
The area is not very large, but there is plenty to walk around , we were younger than the hurricane, it is clear that we cleaned up its consequences from morning to evening.
There are three meals in the dining room , everything is delicious at home , do not expect 150 dishes , but the choice is good and it is clear that everything is fresh.
There is a nart cafe nearby, but it has not been updated and the prices are clearly too high, even in comparison with the neighboring amra.
There is a large warm indoor pool , but be prepared to let people in from the streets , there may be a lot of people , the sauna was not very warmed up , the hammam was under repair
The spa treatments are also higher than those of the neighbors , so I ran to the amra for a few days , my brother went to the spa for an hour massage , I liked it , on the day of departure I signed up for another massage in the morning , but they got a double entry, and he was left without a massage , which was a little annoying
In addition, I can safely recommend this hotel for a long time.
There would be 4 people
The hotel is very nice. The staff is polite. The buffet is on fire, everything is very tasty! On the territory of the hotel there is a beautiful area to walk, a game room for children, a swimming pool, a sauna. Of the cons: the hammam is still under repair.
There are many advantages of the hotel, but I will write about the disadvantages, suddenly it will be fixed and then it will be just fine. It would seem that the little things that are not difficult to fix, but cause decent discomfort.
1. Wi-Fi of terrible quality, the benefit was getting a signal from a nearby hotel, it was not difficult to find the password. Although the access points are not far from the room. On the beach, more or less still.
2. Shower without a barbell, you have to hold it in your hands all the time. Dampness is present. There are several rolls of toilet paper, but it is of very poor quality.
3. Pillows are a complete failure.
4. There are no shoe spoons and brushes in the room, the TVs are not modern.
5. There are no mosquito nets, well, how so. There were a lot of mosquitoes in May.
I was also surprised by the location of the bed with the headboard facing the sea, although it would be visible.
Nature and the view from the high floors are certainly a delight.