Keramin
602 reviews
September 15
A good store, there is plenty to choose from. Everything is almost always available. Sales consultants will help you calculate the required number of tiles for any room and can show you how it will look on a computer. Large parking and an electronic queue at the reception. Everything is quite convenient and comfortable.
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September 1
A quality tile shop at the factory.
An unusual interior composition at the entrance, the collections are conveniently located.
The minus is the delivery of the product. You will not wait for your number, just try to come and give the order to the guys, because you will wait until they load wholesalers and other veterans out of turn.
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October 4
The staff is friendly and friendly. They listen to the wishes and can offer options to choose from . The girls work quickly and generally left a pleasant impression of the visit.
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1
July 27
The main store of the enterprise. There is a fairly large selection of both tiles and plumbing. There are consultants who can help you choose. A separate point if you pick up the tiles from the warehouse. Check even if the package is not printed. Chips, cracks, etc. happen. everything changes right on the spot and this is also a plus.
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August 1
I put the tile in reserve at a promotional price with a discount, after receiving the required amount at the warehouse, I turned to the store for purchase, called the reserve number, they wrote me a check with the previously agreed cost, when paying at the checkout it turned out that payments using the phone do not pass at the terminal, they offered to pay through the ERIP. The store administrator made the payment through the ERIP and the program tightened the cost without a discount, to my question about the reasons for the price increase, she threw up her hands, although the reason was probably the cancellation of the reserve and the creation of a new order. Next, the delivery is in stock, the order was carried for a very long time for about 20 minutes, they kindly offered to load the tile into the trunk of the car, apparently to hide the box of noncondition in the open box, which was kindly replaced later and also 3 - 4 tiles were broken in other boxes. Be vigilant. The service is on top))
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1
August 20
A good and knowledgeable professional, professional designer..
Often promotions and a wide range of products. It is comfortable inside, there is a lot of space and a general design.
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August 18
Overall, not bad. But there were some nuances. We ordered a bathtub and a toilet, unfortunately, we were not warned in the store that the drain system for the bathtub should be bought separately (so we would have ordered it on the spot).
The second point is with the toilet seat. We ordered it additionally, asked the girl to have it flat, we were shown an approximate version, since there was no demo for our toilet. We ordered the lid, based on the words of the seller, the cost of the lid is 71 rubles. Unfortunately, I saw the lid only during installation and it turned out to be convex (I was very upset with this purchase).
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October 12
Personally, my idea of any large enterprise is associated with slowness and bureaucracy, but Keramin was able to surprise. While the house was being built, fifteen times I had to first buy, and then buy more tiles and plumbing. They have an office near Yakub Kolas Square and there the girls not only quickly counted, but also quickly billed and sent for download. They are sent either to Osipovichskaya or to a warehouse near Uruchya. After all, attention and speed are very important factors.
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July 9
It was necessary to choose a tile of a certain color, I could not immediately find a suitable one. I went up to the designer, she immediately showed me what I wanted right away!! We drew a project and gave advice on care. Of course, I doubted that the tiles would be combined, but the designer suggested going to the warehouse so that I would make sure that the selected tiles were harmonious, at the same time I checked that the tiles would not differ in tone. I am very pleased that I found what I wanted and such literacy of the staff. It's a pity that I didn't remember the name of the designer girl.
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2
November 9
If it's not the end of the day, then everything is fine. The staff is polite, energetic, competent.
Quite interesting interior solutions. But again, what season, what collections.
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June 24
The worst review for this store. I won't come back. We chose a tile, 2 options, and went to look for an electronic queue to the designer. I didn't find it, I turned to the counter to the bored guys. They gave out a ticket, announced to go to the designer 5, I had to go around the entire 1st floor - I don't find this! They helped, I found it, it turned out to be a bored boy who gave me a ticket. Was it difficult to say come with me here?
Further, the selected tile was discontinued, there was no note about it on the full-fledged stand! What's the point of working like this?
The second option of the tile I selected is the same story.
Customer orientation is 0 out of 10.
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2
3
August 30
I ordered the tile on 31.07 with delivery. They brought 3 boxes of a different caliber, but they said that their wines would be brought to replace them in the near future. After clarification, they said a maximum of 14 days, although they can go the next day depending on how they will go in this direction (Minsk is a world where construction is constantly underway). I think okay, I'll wait. And what do you think? -29.08 almost a month has passed and no one has even called me. I call myself and the delivery service shifts the blame to the salon, the salon for delivery, etc. There are no ends to be found. I call the information center, describe the situation, and of course they also refer to the delivery service, but promise to resolve the situation and contact me in the near future. 30.08 silence again. Keramin, of course I did not expect this from your organization(((
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1
1
June 28
It is better to choose a tile on the spot. You can do it yourself or with a consultant. But I needed a non-standard tile, I first found out by phone what was available for my criteria and volume, booked or immediately arrived and was already determined on the spot. Non-grade is 3-4 times cheaper. I took everything I needed to the bathhouse, garage, workshop and was very glad.
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July 4, 2023
Большой выбор и впечатляет сам магазин, красиво оформлен.
Консультанты очень хорошо знают, что продают и помогут решить практически все ваши вопросы.
Приезжали сюда пару раз, в первый девушка помогла выбрать сантехнику, как говорится «все разжевала» и у нас вопросов не возникло, сами забрали, т.к были на машине и уехали.
Во второй раз приехали выбирать с мамой плитку, плитки нам нужно было ооочень много. Парень консультант помог в выборе, показал как это будет выглядеть в программе, в общем все было супер.
До того момента как затронули тему с доставкой. Скорее претензия к самой компании, нежели к магазину. До определенной суммы доставка платная, а если больше - бесплатная. Но доставка до подъезда. А на этаж сам заноси, как хочешь, хочешь тягайте тяжести с мамой, либо местных алкашей за бутылку проси(так нам сказал ваш сотрудник). К слову вес плитки в нашем заказе составлял больше 1 тонны. И как Вы это себе представляете? То что мы были в шоке, ничего не сказать. Конечно, хотелось что бы руководство продумало этот вопрос, тем более с вашими ценами.
5
2
November 9
An excellent store, very pleasant and educated staff, quickly helped to decide and showed everything on the computer how it would look and gave a printout with them.
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August 11
Everything is fine! The designer quickly made the project, helped to calculate the required number of tiles for our request. They warned that all boxes should be carefully checked upon delivery. They were delivered according to the deadlines, only one package was defective. We drew up an act and brought a replacement on the same day.
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1
August 5
The tile selection shop is good. There is something to look at, but a huge disadvantage is that only 2 designers work for such a large store. It feels like you came to the clinic to see your doctor, like there are few people, but you wait a very long time.
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June 18
I really liked it, a large store, excellent consultants, everything is perfectly organized in the room! They left satisfied, having made a purchase!
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August 5
A great salon with a rich selection of tiles. On-site designers will help you choose a collection, create a room design, layout.
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October 8
I thought I was buying tiles from the manufacturer.... It turned out that it was just a retail chain. As a result, I bought ceramic tiles here for 30% more expensive than in other retail chains. Alaska tile 7. At the same time, the shock was not from buying 30% more expensive, but from the reaction of the store operator. In general, I advise you, before buying in Keramin, check the prices and you will be extremely surprised by the result!
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1
November 3
It looks interesting, it is not immediately clear that this is a store, there is a large selection, a lot is on display at the stands, it is convenient to pick up from the warehouse, warehouse workers are polite and help to load
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October 20
Quite a decent company store. Smart consultants, thanks to them :). Once we bought a tile. There's a toilet bowl today. The choice is decent for the average buyer.
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September 22
There are a lot of employees: they are already working with the client right from the entrance. Everything in the warehouse is also clear and fast. There is no confusion thanks to the electronic queue. The impressions are pleasant
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August 1
The administrators and designers are well done, for some reason the customer orientation and approach to the customer does not correspond to everything else, I absolutely cannot understand this (, I give the money, and so it is not the most pleasant procedure😁, send the cashiers on vacation, it looks like burnout
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March 4
Everything is beautiful! A huge area of exhibition stands. But I would like more tile designs by color scheme. Everything is in muted tones and there is no highlight! Many of the samples are out of stock. In general, the store is beautiful inside, but unfortunately there is nothing to choose something to your liking.
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1
November 18
A great store, with enough choice for different incomes.Consultants are professionals, the most important thing is not to "stick" tightly, they are able to hear the client.
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July 9
Adequate ones are working. Professionals. A wide range of products. Reasonable prices. Good quality.
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August 29
Good tiles and a large selection. I'm happy. I took a tile called concrete Chicago and New York, everything is super
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July 20
Excellent staff, they will advise you on all issues and will always help you make a choice
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November 14
We expected a larger selection of floor tiles, but, alas, we did not find anything for laminate, wood, there is nothing. And we have to wait a couple of weeks for another format that we liked. One big plus is that you can make a layout for the accuracy of the purchase.
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October 2, 2023
A store with a very large warehouse of goods. The consultants are polite and competent, will help, choose, explain. The building is conveniently located, there is Parking, a warehouse on the back side of the building
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June 19
There are very nice tile options, but the price-quality ratio leaves much to be desired. I do not recommend it
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November 6, 2023
A large selection, many stands - it is convenient to choose. Designers will help you choose the tile and design the room, as well as calculate the required number of tiles. Of the minuses, there are a lot of products on the stands that are no longer being produced.
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3
January 19
We were looking for tiles for an apron, a bathtub and a toilet - we recommended this particular salon as the largest. And it really is - this is a very large salon with an excellent assortment of tiles. There are staff who will help on site with the design and cost calculation. We chose a tile and received a design project. I recommend it!
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1
1
February 26
We bought a ceramic tile for the bathroom. One tile from the entire batch was of a different tone and, as luck would have it, lay in the most prominent place. We toured all the warehouses that had tiles of this model and this tone, but it was all different. The most interesting thing is that even the tiles that the warehouse staff brought to us, in a new box, differed in tone, which they themselves noticed, after which they laughed just as cheerfully packed it and carried it to the place. So someone will be as lucky as we are. I strongly do not recommend buying this tile. I also recommend checking the tile immediately, the deliverers are in a hurry and do not want to wait until you check the tile. We were told that if there was a broken tile, it would ring when carrying it. As a result, there were a couple of broken tiles, written off as combat losses. The tile model is Edda 7D, tone 1.
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1
April 9
I ordered a Canzone - R-7 floor tile. My order was assembled from two standard sizes (half of the order size 600 x 600 mm and half 598 x 598 mm). For the tiler, this resulted in the fact that the person could not lay the tile and withstand a smooth seam. Literally the next day, in the same batch, it was revealed that the order was assembled from two tones (tone 8 and tone 14). The tiles on the floor were different in color. I had to buy additional tiles in tone 14 and standard size H from the same collection in order to report at least in one room. The remaining tile still lies in the corner of the tone 8 and the standard size G. In addition to this, seven years ago I bought a suspended toilet from them, so out of five pieces in stock, only one turned out to be without a hole (Sink or crack).
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3
May 6
We sold a toilet bowl with fittings that don't fit. The consultant, upon repeated request, said that according to the specification there should be Czech fittings, but they put a Russian one in which the gasket does not fit, although the necessary gaskets and Czech fittings are available at the enterprise. To get out of the situation, the consultant offered to buy suitable fittings on the spot, only for a fee. When buying, another consultant did not say anything about the fact that the fittings included in the kit would not fit during installation. Divorce.
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2
June 14
Well, che, this one, well, it's okay, che.
The boys are clear.
The designers are smooth.
The aisles are smooth, the ceilings are beautiful.
Minus - incorrect managers ( change )
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1
1
November 8, 2023
I went to choose a tile for my mother-in-law's bath at the dacha,.. and I got to the ancient Greek palace!!)
There are many polite consultants who will help with the choice, and with the design, and with delivery. Parking in front of the entrance, lots of places👍
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September 21, 2023
Прекрасный сервис. Дизайнер Мария учла все наши желания. С заинтересованностью делала несколько раз раскладки, все доступно объясняла и предлагала лучшие варианты. Спасибо за качество обслуживания!
2
October 1, 2023
A store with an excellent showroom of KERAMIN products. The warehouse is located in the same building, which is very convenient. I stopped by once, picked up a tile according to the sample. Friendly staff. Thanks!
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1
September 14, 2023
Ооочень большой фирменный магазин.
Есть практически вся продукция, а вот стелажи "устаревают", и процентов 20 представленной плитки просто уже или нет, или не выпускают, или осталось крайне мало.
Помимо плитки представлена и сантехника.
Есть куда расти и совершенствоваться.
P.s. если этот комментарий прочтет представитель магазина, или кто-то из отдела качества, просьба - соберите свою же мебель в магазине "по-человечески":криво прикрученые фасады, трудновыдвигающиеся полки(от входа направо, под лестницей 3 таких "прекрасных тумбочки")
December 30, 2023
A good store. Special thanks to the consultant who helped to choose the product. The first time I couldn't pick it up, I had to make a refund and change it to another product. In general, I would like the Keramin plant to mark its toilets so that it would be easy to pick up components for it during the entire period of its operation.
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August 1, 2023
Были в воскресенье, вечером. Персонал услужливый и приветливый. Очередь к дизайнеру быстрая. В целом магазин хороший. Смутили две вещи-качество выставочных изделий и скудное наличие смесителей. Некоторые позиции заказные.
Поэтому 4 звезды.
April 13
Very polite and friendly staff, bought everything you need for a bathroom.And most importantly, it is very profitable to get a loan at 4%.
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December 18, 2023
7.11.23 we purchased tiles, a toilet bowl, a bathroom mirror, a washbasin with a pedestal in Keramin (Osipovichskaya, 18). They took the goods, checked the tiles, mirror, toilet bowl, washbasin. And the bedside table was brought wrapped in stretch film and packed in a cardboard box. The warehouse workers opened the box from above, we looked in: the cabinet was in place, there were fasteners. We brought everything home safely. By 11/22/2023, the toilet was finished with tiles and a toilet bowl was installed. It came to installing a washbasin with a pedestal (which still stood in a box in a heated house)... We take off the packaging, and there...in 4-5 places, the side facades are swollen, scuffed or scratched on the door. 11/23/23 the husband took the bedside table back to the store. It was accepted, noting at the same time that such defects could not have appeared during the 2 weeks of stay with us, that the cabinet was dry and the defect was old, that conditions were violated somewhere during manufacture or storage. After taking the bedside table, they promised to contact us. On 11/27.23 and 11/28.23, Viber replied that the box was dry when handing over the cabinet to us, which means the cabinet was of proper quality, especially since "you examined it."
An unpleasant situation... During the construction of the house, so many Keramin materials and products were purchased, but there were no such problems. You usually check what is fragile or can be easily damaged: mirrors, tiles, ceramic products... they could not even think that such a situation could be with a pedestal... It would seem that a large company has established itself in the Belarusian market... and such a situation! You don't even want to take the bedside table...
check everything carefully! Even from trusted sellers! They also fail...
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October 3, 2023
The choice of goods is large, there are both tiles and plumbing fixtures with faucets. There are many consultants who are ready to help with the choice. I liked everything, chose almost everything that we planned
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2
July 12
We bought tiles several times... Tiles are always in trouble! You have to choose! Then waves, then a curve... You need to be able to play tetris ;))
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December 25, 2023
A good store, products are presented quite conveniently.The logistics service works perfectly, the tiles were delivered quickly and accurately at the set time.
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November 23, 2023
On a day off, it is better not to visit the store at all. You can wait about 1 hour for the issue. I bought an overhead washbasin of Bari. I get it in stock, check it. I ask if there is a plane, if it is flat, so that there is a tight fit to the surface. The answer is "It's Keramin! What do you want?" And this is what the Keramin employee says!!!
I take it and load it into the car. All the clothes are covered in dust from the washbasin box, which was in a condition as if it had been in the warehouse for about a year!
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