I chose and purchased the tile at the Keramin discount center at 27 Kosmonavtov Street, since it was not represented at the exposition even in the main store on Osipovichskaya. However, I had to pick up the order from the main warehouse in Kurasovshchina. I had difficulty parking in the courtyard of the house where the shopping facility is located. But the disadvantages were overcome by the responsive staff. I recommend it for visiting and shopping.
The samples don't have all the colors, just one at a time. There are no consultants, those who do not know where what is. Tiles are not available. The tile is terribly crooked.
The worst review for this store. I won't come back. We chose a tile, 2 options, and went to look for an electronic queue to the designer. I didn't find it, I turned to the counter to the bored guys. They gave out a ticket, announced to go to the designer 5, I had to go around the entire 1st floor - I don't find this! They helped, I found it, it turned out to be a bored boy who gave me a ticket. Was it difficult to say come with me here?
Further, the selected tile was discontinued, there was no note about it on the full-fledged stand! What's the point of working like this?
The second option of the tile I selected is the same story.
Customer orientation is 0 out of 10.
It was necessary to choose a tile of a certain color, I could not immediately find a suitable one. I went up to the designer, she immediately showed me what I wanted right away!! We drew a project and gave advice on care. Of course, I doubted that the tiles would be combined, but the designer suggested going to the warehouse so that I would make sure that the selected tiles were harmonious, at the same time I checked that the tiles would not differ in tone. I am very pleased that I found what I wanted and such literacy of the staff. It's a pity that I didn't remember the name of the designer girl.
If it's not the end of the day, then everything is fine. The staff is polite, energetic, competent.
Quite interesting interior solutions. But again, what season, what collections.
I ordered the tile on 31.07 with delivery. They brought 3 boxes of a different caliber, but they said that their wines would be brought to replace them in the near future. After clarification, they said a maximum of 14 days, although they can go the next day depending on how they will go in this direction (Minsk is a world where construction is constantly underway). I think okay, I'll wait. And what do you think? -29.08 almost a month has passed and no one has even called me. I call myself and the delivery service shifts the blame to the salon, the salon for delivery, etc. There are no ends to be found. I call the information center, describe the situation, and of course they also refer to the delivery service, but promise to resolve the situation and contact me in the near future. 30.08 silence again. Keramin, of course I did not expect this from your organization(((
It is better to choose a tile on the spot. You can do it yourself or with a consultant. But I needed a non-standard tile, I first found out by phone what was available for my criteria and volume, booked or immediately arrived and was already determined on the spot. Non-grade is 3-4 times cheaper. I took everything I needed to the bathhouse, garage, workshop and was very glad.
Everything is beautiful! A huge area of exhibition stands. But I would like more tile designs by color scheme. Everything is in muted tones and there is no highlight! Many of the samples are out of stock. In general, the store is beautiful inside, but unfortunately there is nothing to choose something to your liking.
The tile selection shop is good. There is something to look at, but a huge disadvantage is that only 2 designers work for such a large store. It feels like you came to the clinic to see your doctor, like there are few people, but you wait a very long time.
An excellent store, very pleasant and educated staff, quickly helped to decide and showed everything on the computer how it would look and gave a printout with them.
Everything is fine! The designer quickly made the project, helped to calculate the required number of tiles for our request. They warned that all boxes should be carefully checked upon delivery. They were delivered according to the deadlines, only one package was defective. We drew up an act and brought a replacement on the same day.
I thought I was buying tiles from the manufacturer.... It turned out that it was just a retail chain. As a result, I bought ceramic tiles here for 30% more expensive than in other retail chains. Alaska tile 7. At the same time, the shock was not from buying 30% more expensive, but from the reaction of the store operator. In general, I advise you, before buying in Keramin, check the prices and you will be extremely surprised by the result!
It looks interesting, it is not immediately clear that this is a store, there is a large selection, a lot is on display at the stands, it is convenient to pick up from the warehouse, warehouse workers are polite and help to load
Thanks to Maria's helpful consultant, such an attentive attitude. She helped us as much as possible with choosing the shade of the tile when independent searches did not lead. Thanks!
We were looking for tiles for an apron, a bathtub and a toilet - we recommended this particular salon as the largest. And it really is - this is a very large salon with an excellent assortment of tiles. There are staff who will help on site with the design and cost calculation. We chose a tile and received a design project. I recommend it!
The quality of the product is very poor! The glaze in the bubbles is chipped on the tiles of the 1st class , the tiles are crooked ! I don't recommend it
Quite a decent company store. Smart consultants, thanks to them :). Once we bought a tile. There's a toilet bowl today. The choice is decent for the average buyer.
The store is good! The service is really a little lame, due to the inexperience of the employees.But in general, there is a choice and there are no problems with the return and delivery issues can be resolved.
There are a lot of employees: they are already working with the client right from the entrance. Everything in the warehouse is also clear and fast. There is no confusion thanks to the electronic queue. The impressions are pleasant
A store with a very large warehouse of goods. The consultants are polite and competent, will help, choose, explain. The building is conveniently located, there is Parking, a warehouse on the back side of the building
The administrators and designers are well done, for some reason the customer orientation and approach to the customer does not correspond to everything else, I absolutely cannot understand this (, I give the money, and so it is not the most pleasant procedure😁, send the cashiers on vacation, it looks like burnout
We bought a ceramic tile for the bathroom. One tile from the entire batch was of a different tone and, as luck would have it, lay in the most prominent place. We toured all the warehouses that had tiles of this model and this tone, but it was all different. The most interesting thing is that even the tiles that the warehouse staff brought to us, in a new box, differed in tone, which they themselves noticed, after which they laughed just as cheerfully packed it and carried it to the place. So someone will be as lucky as we are. I strongly do not recommend buying this tile. I also recommend checking the tile immediately, the deliverers are in a hurry and do not want to wait until you check the tile. We were told that if there was a broken tile, it would ring when carrying it. As a result, there were a couple of broken tiles, written off as combat losses. The tile model is Edda 7D, tone 1.
A great store, with enough choice for different incomes.Consultants are professionals, the most important thing is not to "stick" tightly, they are able to hear the client.
A good store. Special thanks to the consultant who helped to choose the product. The first time I couldn't pick it up, I had to make a refund and change it to another product. In general, I would like the Keramin plant to mark its toilets so that it would be easy to pick up components for it during the entire period of its operation.
A large selection, many stands - it is convenient to choose. Designers will help you choose the tile and design the room, as well as calculate the required number of tiles. Of the minuses, there are a lot of products on the stands that are no longer being produced.
7.11.23 we purchased tiles, a toilet bowl, a bathroom mirror, a washbasin with a pedestal in Keramin (Osipovichskaya, 18). They took the goods, checked the tiles, mirror, toilet bowl, washbasin. And the bedside table was brought wrapped in stretch film and packed in a cardboard box. The warehouse workers opened the box from above, we looked in: the cabinet was in place, there were fasteners. We brought everything home safely. By 11/22/2023, the toilet was finished with tiles and a toilet bowl was installed. It came to installing a washbasin with a pedestal (which still stood in a box in a heated house)... We take off the packaging, and there...in 4-5 places, the side facades are swollen, scuffed or scratched on the door. 11/23/23 the husband took the bedside table back to the store. It was accepted, noting at the same time that such defects could not have appeared during the 2 weeks of stay with us, that the cabinet was dry and the defect was old, that conditions were violated somewhere during manufacture or storage. After taking the bedside table, they promised to contact us. On 11/27.23 and 11/28.23, Viber replied that the box was dry when handing over the cabinet to us, which means the cabinet was of proper quality, especially since "you examined it."
An unpleasant situation... During the construction of the house, so many Keramin materials and products were purchased, but there were no such problems. You usually check what is fragile or can be easily damaged: mirrors, tiles, ceramic products... they could not even think that such a situation could be with a pedestal... It would seem that a large company has established itself in the Belarusian market... and such a situation! You don't even want to take the bedside table...
check everything carefully! Even from trusted sellers! They also fail...
I ordered a Canzone - R-7 floor tile. My order was assembled from two standard sizes (half of the order size 600 x 600 mm and half 598 x 598 mm). For the tiler, this resulted in the fact that the person could not lay the tile and withstand a smooth seam. Literally the next day, in the same batch, it was revealed that the order was assembled from two tones (tone 8 and tone 14). The tiles on the floor were different in color. I had to buy additional tiles in tone 14 and standard size H from the same collection in order to report at least in one room. The remaining tile still lies in the corner of the tone 8 and the standard size G. In addition to this, seven years ago I bought a suspended toilet from them, so out of five pieces in stock, only one turned out to be without a hole (Sink or crack).
We were there on Sunday evening. The staff is helpful and friendly. The queue to the designer is fast. Overall, the store is good. Two things confused me-the quality of the exhibition products and the meager availability of faucets. Some items are custom-made.
Therefore, 4 stars.
In my opinion, it's a great store. Everything is in one place, both the warehouse and the store itself. A huge plus is that there is a large parking lot. Now about the store itself. The room is large and bright, it is quite spacious inside and there is no pandemonium when choosing tiles or plumbing. Competent staff who does not impose their point of view, but at the same time can correctly identify certain nuances. When choosing, they do not impose any product, when laying out tiles, they will tell you where to remove the excess trimming and after the repair you do not have several packages of extra tiles left. I really wanted to mention the work of one of the menger's girls, unfortunately I don't remember her name. The administrator deserves a special thank you, for all the questions he has, he can multiply several solutions and adjust to you.
As a result, this store deserves attention.
Excellent service. Designer Maria took into account all our wishes. I made layouts with interest several times, explained everything in an accessible way and offered the best options. Thank you for the quality of service!
We expected a larger selection of floor tiles, but, alas, we did not find anything for laminate, wood, there is nothing. And we have to wait a couple of weeks for another format that we liked. One big plus is that you can make a layout for the accuracy of the purchase.