Geely
409 reviews
July 22, 2024
Sometime back in 2019, I bought an Emgrand x7 car. The sales manager "beat his chest" convincing himself that the car's body was galvanized. Now the car is almost 5 years old, and there are many pockets of rust on the body(. This indicates that the main thing for them is to sell the car by any means. When you arrive under warranty, you are no longer so nice.
On one, the rear bumper was scratched to me (they changed it at their own expense), but it was also not pleasant. After that, I stopped going to them for THAT. In general, the impressions are only negative.
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April 10
It's not the first time I've done THIS at this station. Everything is OK, every time after the service, the quality controller calls with a request to evaluate the work.
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November 11, 2024
Friendly, courteous and competent staff. They will answer any question that arises. Thank you for your help and promptness...
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October 12, 2024
Huge human gratitude to the manager Sergey Shabunevich. Professional advice, unobtrusive, responsive. I recommend this particular employee. Thank him again!
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October 5, 2024
I bought a car. I am very disappointed with the service and, especially, the preparation of the car for sale. There are traces of suction cups on the windshield when installed at the factory. The hood and wing are in holograms. Traces of paste after polishing remained after repeated washing. When installing the grille, the bumper mount was damaged and fixed as is, which was discovered two weeks after the purchase. Sales manager Artyom does not know how to conduct a dialogue with a customer, he constantly asks for help from his colleagues. I do not recommend contacting this salon.
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September 22, 2024
I came to order a car, the manager of "Artyom" (I do not advise contacting him) does not know what the car is processed with (I asked about anti-corrosion treatment of the body), does not know what and who glues the car with anti-gravel film (I work as a car paster with anti-gravel film and for me these moments were very important)!!! And when issuing a car, it was under-polished and poorly washed (there were traces of polish)! There were stains (from the removal of stains when painting a car) and halograms (the consequences of poor-quality polishing of the paintwork). The gaps were poorly exposed (in particular, the front right door) was difficult to close/It was opened, to which the answer was given, it will be developed normally (I worked in body repair- it will not be developed). It follows from this, if you want to take a car in this place, then you need to inspect it thoroughly because there is negligence in the preparation of cars and customer service (the manager constantly went somewhere and talked to other customers on the phone without answering my question)
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February 26
I would like to express my gratitude to Vladimir Lisitsa, a sales specialist, for the high level of work.
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February 18, 2024
I had to contact the Geely dealership on Orlovskaya Street about the car body repair after an accident. Alexander Kiblov, an after-sales service specialist at the body and paint shop, approached the problem responsibly, professionally, actively and knowledgeably, and was constantly in touch. An individual approach to the client, the desire to do their job quickly and efficiently, helped to repair my car in a fairly short time. I am satisfied with the car center and the work of the staff, I recommend it! Hide
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November 1, 2024
In Brest, I could not make a purchase of a Geely Atlas FX11 in black. I contacted the manager of Alexander Shut car dealership on Mayakovsky 2, who promptly solved my problem. I booked a car and made an appointment. Working with me, he removed all my doubts and eventually got a positive result. Many thanks to Alexander!!!
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May 12, 2024
A very good place, I like it, I used to come to the Toyota center for maintenance, I liked the place, parking, speed of work, now I switched to Gili when buying everything clearly, we'll see further
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March 18, 2024
They leave a good impression, special thanks to manager Roman. He did his job very individually and professionally. The staff is friendly. This time, the waiting time for the work to be completed coincided with the promise.
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December 7, 2023
A good center with good specialists! I would like to express my special gratitude to A. Korotkevich. He explained everything correctly and clearly. The first impression is wonderful. If you have any further questions, I will contact this center, thank you!
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September 17, 2024
I didn't find parking, I went to the Toyota parking lot, which is also unclear whether you can stop by or not. The staff lives their own lives, no one even says hello, it feels like you have to pay them to serve you. There are few cars in the showroom, the information is provided unverified
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September 10, 2024
It is difficult for Russians to buy a car, you will need to register for a Belarusian first, and then buy it back from him (as far as I understand), it is almost impossible to register the vehicle otherwise.. loans to Russians are not calculated.. in general, it is pointless to visit the salon of new cars.. Old models are now being produced on the territory of Belarus.. we have to wait for something fresher to be released, and so you shouldn't even bother at all
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November 14, 2023
The best service, honest approach, convenient location, polite and pleasant staff, probably the best among all in the Republic of Belarus. It's nice to buy a car and be serviced in the future. Keep it up, reputation is everything!
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April 18, 2024
Alexey is a sociable manager, pleasant in communication, he told a lot of interesting things. It is also the only dealership in Minsk where you can order a car absolutely without prepayment and without signing a contract. I recommend
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May 21, 2024
The service delay was done instead of 2 hours , 4 , but at least they apologized
It is impossible to get through to the master of the receiver, if you did not pick up the phone when he called, there will be no feedback.
The car was returned dirty, although the act of work indicated that the technical washing was carried out.
Further in the same act it is indicated that the control of the operating fluid was carried out , it was not in the washer tank , it was not refilled and they did not say about it , although it may not be an operating fluid) in their understanding)
Therefore, the question of the rest of the work remains open.
Next, I tried to contact the master receptionist, of course he does not pick up the phone. I called the call center 8 (029) 618-29-29, they did not want to delve into the problem, they said the book of comments and suggestions is at the reception
Come and write. In general, there is one big name from luxury, I will not go anymore. Very sorry.
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March 6, 2024
I passed the technical maintenance of my Coolray in this service on February 24. Thanks to the manager Pavel and the technical specialist from the station, who did all the necessary actions. They served us perfectly, answered all your questions! I was very pleased - I will return to this place in the future - 5 points
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May 23, 2024
Everything is clear by record, by time, by cost. Special thanks to the service manager Vasily for the most attentive participation and available information.
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April 12, 2024
We were in this salon, we wanted to buy an Atlas car, we were told to wait two to three months in line.Then we went to the salon on Mayakovsky 2.And surprisingly, there are enough cars there and without any problems, the port was opened 20 minutes after arrival.And we have already chosen a car, reserved it and will pick it up at the beginning of the week.Ett, the two salons are connected to each other, and the manager with Orlovskaya did not even recommend another salon and did not try to find out the availability.It seems that every manager pulls a blanket over himself and will not give a potential buyer to an expensive one, if they wait three months, they will be mine, and if not, I will not share it with other colleagues.As they say, I'm not a ruckus myself and I won't give it to anyone else.This is extremely unreasonable, such an attitude towards customers.
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July 8, 2024
Excellent car center. I bought a car there, respect for the manager Alexey - the person is definitely in his place, nevertheless, I wish him career growth, and good sales to the car center and maintaining the highest level of customer service!
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February 12, 2024
I contacted this service center to link a new key purchased at the same center to the car, the car is an Emgrand S11 mechanic, the car has a Starline alarm system with autorun. After linking the new key, autorun stopped working (the key was deleted, which was stitched specifically for signaling and is physically permanently in the car). I applied under warranty, the electrician was busy with the car from 11.00 to 17.00, did not solve the problem, said that more than 2 keys could not be tied to the car and recommended contacting the service center where the alarm was installed (Gili center on Timiryazev 114), I called there immediately and through the manager two electricians said in chorus that it was being stitched up to 4 keys per car. I transmitted this information to Orlovka (the car was still there at that moment), but since the electrician does not know how to bind more than 2 keys, the problem with autorun was not solved. Two options were offered to me: 1. One physical key and autorun are working (as I originally had); 2. Two physical keys are working, autorun does not work. Now I need to spend time and money again (linking a key costs 90 rubles) to link 3 keys at the same time, what kind of service is this? I do not recommend contacting this center for electrics.
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December 18, 2023
A good salon, all issues were resolved quickly and without delay. Initially, we contacted the deputy head of the sales department, Geronik Y.S., he gave the number of Sergey's manager, and discussed all questions about the car via Viber with him. By the time of arrival, the car was prepared for inspection before purchase. We ordered a change of winter tires, mats, mudguards and agreed on the date of purchase. A week later, a fully equipped car was taken away. Special thanks to the manager Sergey for the advice during the purchase. A good responsive person.
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June 19, 2024
Excellent salon, special thanks to Alexey Rassadnev, friendly, clear, responsible. Thanks
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December 9, 2024
The service is good, in principle, like all Jili, but the car is washed better by competitors.
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January 15, 2024
A good car dealership! Sergey is definitely the best manager. He is always friendly and can help with all questions. A great car dealership, if only there was more free coffee)))
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May 26, 2024
It is better to choose another car dealer. Due to the lack of a preliminary contract for a car, they have the opportunity to impose additional services, and if you refuse them, then there is no car for you. The cost of these additional services depends on the market. I strongly advise against it, it is better to contact another salon.
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4
January 8
A chic salon
We were very satisfied!!!
Thanks
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May 17
Everything is clear, the staff is responsive, they don't impose anything, everything is on the case!
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April 25, 2024
I contacted the Geely dealer at 88 Orlovskaya Street in April 24 - the left rear caliper jammed. The service department (Artyom Korotkevich, emnip) and the warranty engineer (Vladislav Makhnach) helped coordinate the work to solve the problem, and then deliver spare parts and perform the agreed work within a week. The caliper and discs were replaced faster than predicted.
I express my gratitude for the prompt solution of the problem with my "Bag"!
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August 31, 2023
Good service. Pleasant, polite and professional craftsmen . They always try to meet the client. In 3 years of operation and maintenance of the car, there have been no complaints about the service center.
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April 2, 2024
I came to choose a car , but it seems that I made a mistake in the center , everyone is very busy here to pay attention to a potential buyer , I looked at what I could in the car , and the question where I can sit in an exhibition car was answered nowhere , the test car left , this has not happened to me yet , buying a car from a photo is something It 's new . I do not recommend this center.
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October 17, 2023
The atmosphere in the showroom is comfortable. The staff is responsive. I received the necessary information for all my questions. There is a waiting area: magazines, advertising booklets, a coffee machine.
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January 24, 2024
The attitude towards a potential buyer is so-so, it seems that we were fine here without you, yes, after contacting me, they came up to me, but everything is kind of thin, everything is blurred in terms of timing, it is clear that this is not the fault of the sellers, in general, I was not particularly impressed by the work of the center.
I ordered a car in Baranovichi.
The guys there explained everything clearly and clearly.
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September 14, 2024
A good car dealership, I liked that we went to estimate prices, no one climbed, did not bother and did not pursue while we were walking😹
It is very lacking sometimes , so as not to climb )
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September 8, 2024
The salon is not bad, but the managers are all pretentious, they stood by the car for 15 minutes - no one came up. They probably don't need sales. We bought a car somewhere else.
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April 6
I would like to thank Pavel Plavsyuk for his customer orientation and for completing the work as soon as possible. I helped out more than once. I recommend.
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February 19, 2024
Many thanks to the staff of the Jili center no Orlovskaya 88, A. Postnov for their kindness and professionalism!
To the head of the service department, A. Modatov, for your help!!!!
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September 10, 2024
Many thanks to consultant Vladimir. A very competent and pleasant employee.
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March 19
When servicing, you need to keep your eyes open, sometimes you have to prove your case.
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October 21, 2024
Excellent service! Friendly staff. The entire Geely line is available!
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September 26, 2023
I read the reviews and cautiously signed up for a planned maintenance (there was no choice, there was no warranty). Maybe I was lucky, but the staff immediately reacted to my appearance in the salon. I arrived 40 minutes before the appointment, the car was accepted, serviced. The problem that I voiced was eliminated. I liked. There are a lot of cradles, but there are also a lot of employees and everyone works quickly. I am satisfied!
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February 5
we hired 2 cars on lease. It's all good. No problem at all.
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November 20, 2024
Well, I bought a car from them, although I was not serviced, it was expensive, but my Jili Atlas did not require much...
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July 30, 2023
Perhaps the sales in this salon are good because of the location in the city, but in my opinion the staff has nothing to do with this. I arrived at 6.30 pm on Wednesday 07/26.23, the girls at the reception did not pay any attention until I spoke to them myself, they were very enthusiastic about discussing something on their mobile. The manager was alone, he was busy. And he's obviously busy for a long time. After contacting the reception again, he was sent to look for open cars, since he only asked the manager for advice, and he had a queue. I went to 114 Timiryazev Street, the picture is exactly the opposite. The girl, while the manager was busy, showed as much as she could what she had, opened the cars, offered coffee...
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July 4, 2023
I bought a new emgrand 7 new, I liked everything in general: the manager was responsive and did not swim in technical aspects, unlike other salons.
We made a hard hat on the spot in advance , we just have to sign it .
The extras that were ordered were made in 3 days . The price is adequate
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October 9, 2023
My wife and I came to the salon, we wanted to find out about the car. No one came up for 30 minutes. We wanted to find out from the administrator who can be consulted about the car. She said she was busy. And she continued to eat. The consultants were busy, whatever, at their pleasure. Who drank tea who was on the phone. There are no words. When visiting other salons, administrators and consultants immediately paid attention. There is no desire to return to this salon. I don't recommend it
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July 30, 2024
I have never seen such a terrible service in any car dealership in the city, and it's not even about the quality of communication between managers / administrators, although I'll talk about this later. But even the banal fact is that when entering the salon, no one needs you, why excuse me when I'm interested in some kind of car, I have to watch YouTube for hours before going and read the reviews of the owners? Is this really not the work of managers, I have no goal to buy Gilly specifically, I want to know 100% - why do I need Gilly, how will he be better than Dongfeng or Lada? And unfortunately, the managers do not want to answer these questions to you, because when they enter the salon they pretend that they are too busy, and at the request of the administrator, they pull at least one manager out of the computer - the process took 10 minutes, when I already fully appreciated the quality of service of this particular salon.
Now about the manager: out of my deep respect and the rules of Yandex, the last name and appearance will not be published here, if this manager reads the review, let him feel ashamed himself.
And so, the first stage is acquaintance and a question about the car of interest (for me it was an Emgrand on a manual transmission). And my question was as follows: tell me about the advantages of this particular car and why I should buy it for myself.
To which I get an unexpected answer:
"Is it difficult to watch on YouTube? There is a lot of information"
I am followed by a question with a slight indignation:
"isn't your job to attract a customer to buy your car?"
To which a very rude (in my opinion) answer followed:
"If you don't buy, someone else will buy"
At this point, I decided to verbally and gently banish the manager and figure everything out on my own (and naturally no one offered me a test drive), so I had to do a test drive on a carsharing car, and when at the end of this funny comedy I still decided to go back to the manager and clarify about the loan for our emgrand, in response (at the same time, the manager did not take his eyes off the monitor) that these machines were not available and had to wait 8 months , although the emgrand in a higher configuration and the machine was displayed in their cabin.
The result of this campaign: I never found out about the car, since reviews and reviews were made more on the version with an automatic / CVT, on the manual transmission there is only a pre-styling version with a different engine. It was a disappointment, but at the same time I can say thank you to this manager that I was able to decide on a car and on the same day went to Dongfeng with excellent service and the service of managers and happily left in a new car.
What I want to say: the fact that you have a huge flow of customers who are ready to give their last money just to buy a "people's" car does not mean that you need to return the service from the distant USSR, get better and hear my words
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October 29, 2023
In my opinion, the most attentive center!
There is feedback! Experienced locksmiths! I recommend it!
There is a customer corner, free Wi-Fi and free coffee!
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June 22, 2024
The assistance in the matter was provided professionally. The staff is qualified and attentive.
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