Good afternoon. I'm not very happy right now. According to the guarantees and insurance, the car has been made for more than 2 months, I promise and promise everything. If we find out something, we will immediately call back, no one will call. I have an Emgrand x7 2020
30.09 having previously called by phone, we signed up for the geely tugella test drive at 14.00. Arriving at the appointed time on 01.10, the salon administrator said that this car had not been available since yesterday evening, there was no clear answer. Customer orientation is 0%, this situation could have been avoided with one phone call, which would have taken less than a minute. As a result, the time spent (I had to leave work in advance + money spent on a taxi, a trifle, but unpleasant). Naturally, such a situation could have been avoided, as a result, we definitely will not return to this salon anymore and will look at this model elsewhere, -1 loyal customer who was determined to purchase a car
Not competent and not experienced specialists. I do not advise you to go and it is serviced by them. The relationship to the client is very bad . I waited for more than half an hour, but they couldn't answer the questions.
No matter how paradoxical it may be, but I, a resident of Grodno, decided to go to my first event in LM + on Orlovka and see if it is as good as it is praised. And he didn't regret it. It was worth it - polite, competent staff, there is an opportunity to see what is happening to your car (and not, as some people say, that it is a mystery covered in darkness), and as a pleasant bonus, they will return your car washed. While I was waiting, I also managed to pull off a test drive. Class. In general, I recommend it
I advise the management to check their employees for professional aptitude. When visiting the salon, none of the managers pays attention to you, for 40 minutes of inspecting the car, no one came up. I came to look at the Coolray salon, but it's not there, it turns out that we have a massive demand for the Chinese. To find out some information, I had to run after the managers, but also from them, I received only short answers to simple questions about the warranty on the interior, body corrosion, loss of market value, etc., and then with a grin, they say you want to take it or not. I understand that Gilly has become very confident in RB and they no longer need clients. With such service at the sales stage, I will look towards other manufacturers, although there was a desire and finances to purchase products from this manufacturer.
Excellent location, skilled workers, know their business, I recommend it!!! Andrey Timoshevich (A specialist in working with corporate clients) conducted the transaction from and to! Thank him very much! It is always nice when there are such specialists!
I bought a car at this dealership. Manager Evgeny told, showed, conducted a test drive (very polite and attentive, special thanks to him). The waiting area for customers is well equipped.
P.S. I would like to see branded souvenirs on sale
Of course, as in any salon, I will listen to you, they will cure and serve you. But there is no other choice. It takes a long time to wait. And not what you want (and this is without credits) I often drive past the factory , the car is worth the darkness. It 's unclear for whom . There are the most expensive and cheapest options. Guys, people want to have a choice. It 's good that everything turned out and I didn 't buy it . Everything that is not being done is for the best
I bought a car. Only pleasant impressions remained! I would like to express special gratitude to Yuri Geronik for the entire process of selecting and supporting a car purchase transaction! I hope further visits to this center will leave no less pleasant impressions! thank you!
I would like to express my deep gratitude to Alexey Machulsky for his professional, individual approach. I contacted mulmedia on a warranty case. Everything was fixed in three days. Acquired engine protection. I hope the management will encourage Alexey Machulsky for his professional and individual approach, which has a beneficial effect on the financial results of his work. I have something to compare it with, and I will only carry out the maintenance of my car friend here.
I bought a car there. It's nice, convenient, I just met very good people. Everything is in place: bank, insurance, coffee))), a large selection of cars on a test drive (unlike other dealers). There is no currency exchange, but the exchangers are within walking distance.
Good work with the client. Everything was explained, told, and offered different options for buying a car. I was satisfied with the test drive
Special thanks to manager Alexey for his professionalism and competence
The administrator is always on the topic of all questions, can help to advise at least basic. Competent and correct work during the passage of maintenance. Excellent interior of the center itself, which is nice to be in while waiting for your car
Very attentive and fast managers - treated everyone to delicious coffee by car, showed them and offered good options - quickly and honestly conducted a test drive - it is convenient that both leasing and the bank are right next door - everything was calculated
I would like to tell Yurtal Vitaly Evgenievich that he does not fulfill his work duties, i.e. completely ignores and feeds breakfast... To give the car under warranty due to water leakage into the cabin and wait almost a month until they deign to fix the problem, this is sorry, it does not enter any gate... It's disgusting!!!
You can't treat people like that!