Qwintry
188 reviews
October 9
This time I was satisfied and liked everything: the speed of dispatch, packaging, - special thanks for the pleasant bonus in the form of a magnet and marmalades.
5 points
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April 5
The package is packed well and securely, there are air bags and bags inside, all cavities are well laid, delivery is quite fast, the product is not damaged inside, the comments on the package were all taken into account where it was necessary to leave the factory packaging, I recommend it reliably quickly and conveniently. This is not the first time I have ordered, I will also recommend it to friends and acquaintances.
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2
1
October 7
It would be all right. They changed their address in Berlin and more than one dog can't find them there now. I sent one parcel, they unwrapped it, dhl did not find them, I sent the second one-the same thing, they did not find it. The support service answers questions for two to three days. As a result, the money is frozen, the parcels have not been received. Disgusting, what can I say. Look for other carriers!!!
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July 7
Another package has arrived! The package was packed well enough, the shoes did not lose their shape. The delivery time is also acceptable! In general, I am satisfied with the service as always!
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February 28
As always, thanks to the Parcel! It's not the first time I've used it. This time, the delivery from Germany took very little time - less than two weeks. The price for delivery is probably acceptable. The only thing is that it's a shame that after the total package is packed, its weight is reduced from the maximum allowed 18kg to 16kg, as the packaging is thrown out from each individual parcel. But the parcel does not allow you to "add" 2 more kg of things to this parcel.. It would be great if there was an opportunity to mark "spare" parcels that employees can put in a common parcel if there is room left after weighing ... P.S. I bought at a sale in Zara
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4
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June 4
I often order clothes from America - on asos, end, 6pm, amazon, ssense, yoox - everything comes conveniently to one Parcel warehouse, then it is packed and goes to the Russian Federation for a painfully long time. Yes, you have to pay the customs fee and about 15 bucks per kg of delivery, but it's worth it. Exclusive items and shoes at ridiculous prices. I once bought a New Balance on Asos for 1200 rubles. Its own size. The original 327 model. This happens rarely, but all together it's generally worth the hassle of payment, delivery and waiting)
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2
February 22
I regularly bring video games, consoles and books via a Parcel. I've been with them for 6 years now. Of the advantages: good packaging, reliable boxes are used. There are many payment options, so the specialists really understand the sanctions restrictions, identifying what can and cannot be dragged, and not a wide range, as many other intermediaries do. There are many options for special requests.
Of the cons: hidden insurance conditions, long support responses (especially for claims -7 days).
The percentage of damage to goods from them is about 5%. There was no loss.
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5
October 24
I ordered a watch from Spain. They came in a month. It was packed well in a box three to four times larger than a watch box, with a soft filling. They took pictures for free, probably because I already left a lot of money with them) since there was no foreign card
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May 28
I didn't like the service.
I used the "help with purchase" service, because the store does not deliver to the website of the transport company. Instead of the promised 2-4 working days of delivery to the parcel warehouse, the parcel was delivered in 7 working (!) days. Now the parcel is in the parcel warehouse for the third working day and they are not in a hurry to arrange it. I sent a question to the operators and received an answer: "As a rule, working with a parcel takes 2-3 working days, not counting Saturdays and Sundays. But, to a greater extent, it depends on the general queue of parcels. "
Judging by the answer, the parcel can be processed as much as you like and no one is responsible for the timing.
I also really didn't like the interface, it's completely non-native, you have to look for everything. And again. There is no information about deadlines anywhere on the site.
I do not recommend this service, although it is actively promoted by bloggers.
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5
1
July 25
Everything is packed amazingly, even if it is a little expensive, but it is very reliable, fast and always packed to the highest standard. I always give preference to them!
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August 21
Overpriced prices for everything. The official rate is higher by 10-15 $ To order through them naturally at their rate, which of course is not very profitable. After receiving the parcel, they are asked to leave a review in order to increase the discount on sending to the next parcel. Supposedly up to 25%, no one seems to have above 8%. This review was left the same way
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1
1
August 29
I used the services of the parcel twice and everything went great!:) I ordered vinyl records from different sites, including Ebay, there were no problems! Everything came in excellent condition, nothing was damaged
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June 19
I thank the Parcel for the careful delivery of the goods! I am very satisfied with the service! This was my first experience of sending parcels with qwintry. I had a very fragile item - 3 glass bottles of juice. I was worried that everything would break during transportation, but the managers recommended taking an additional service for packaging fragile goods - and they were right! Everything has been delivered safely!!! I am very glad!
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1
October 25
This is not the first time I use the services of buying out my Parcel wishes. As usual, there are no complaints. This time I ordered 2 pairs of sandals - everything came perfectly packaged and in the shortest possible time. I am happy with my order!
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August 25
As always, it was worked out for a solid five.
Delivery time, packaging and the level of support are at the highest level. I recommend it for international purchases.
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June 11
Everything arrived in one piece. Even the film in which the box was sealed was not scratched. The guys did a great job, bought the goods, many payment methods, consulted promptly and accurately on each issue, took a picture of the box and serial number as I wanted. The delivery took a month, which is OK, considering the detour. Thank you and we continue to rock together!
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1
October 8
I have been using the services of a Parcel for more than 10 years. Now the delivery time has been slightly increased due to obvious circumstances, nevertheless, the delivery time is predictable. Among the advantages are also the help with purchase service, the quality of packaging and delicious marmalades)
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May 30
We are glad to share our impressions about our tenth parcel from the "Parcel". The delivery from the USA to Russia went flawlessly, as always. All the goods arrived in excellent condition, which makes me very happy. The service is consistently high–quality - the packaging was neat, and inside we again found a pleasant bonus in the form of a new magnet for our collection and packaging of delicious marmalades. Such little things always make the process of receiving a parcel even more enjoyable. "Banderolka" consistently provides reliable and high-quality service. We are very satisfied with their work and confidently recommend it to anyone who is looking for reliable delivery from abroad. Thank you for your care and excellent service!
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1
March 20
I used the parcel delivery service for the first time. Previously, I used other delivery services from abroad, but faced inconvenient restrictions in the weight of the order and the number of items. What seemed convenient was that the parcel has practically no such restrictions and I really liked it, since sometimes you have to order several units of one item of goods, and when you collect a large parcel, not every delivery service sends such a weight. By the way, the cost is even a little cheaper than the services that I used to use. The parcel was delivered within the regulated time frame, securely packed, everything arrived safe and sound. I was also pleased with a small present in the form of a magnet and a bag of marmalade candies, a trifle but nice. Now I will use this delivery to deliver parcels from abroad, since I will have practically no restrictions on the order, and it has been checked by me personally.
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3
September 2
They lost my parcel at customs in Russia, and they can't give a clear answer, but only positive feedback in Telegram. I have been a client for more than 10 years, and here such an attitude and low quality of service. Only hand-drawn reviews about how well they did and zero investments in the development of customer service.
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1
1
May 15
I have been using the services of a parcel for more than 10 years. The quality of service is always on top. Reliable packaging. If there were any questions or suggestions, they were promptly resolved by the staff of the parcel. Thank you very much!
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1
July 9
A cool compact box, inside there were films with air so that the shoes would not rub against each other. We threw away all the extra and unnecessary boxes/pieces of paper. And we also attached a pleasant surprise - a bag of marmalade =)
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May 17
I ordered a dress and a blazer for the first time (from Germany, there are no brands in Russia). A month has passed from the moment of ordering to the arrival of the parcel at the post office, the timing is quite expected. It is packed very neatly and securely. I missed the dress size by a lot, although there are things of the same brand and the online shopping experience is huge. Hurtful. And I am satisfied with the service, I used the Help with purchase service, because I only have a Russian bank card. The design process itself is simple and intuitive.
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1
September 11
A convenient and intuitive website, delivery from Germany takes about three weeks. The shipping cost is quite acceptable. There is a possibility of insurance of goods. The service
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September 22
A good mail forwarder. I ordered goods from Amazon. The package was delivered in less than a month. Everything is clear on the site, I even got involved with cryptocurrency. In the end, I am satisfied and grateful. I'll order more
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October 18
The first time I used the services of the "Parcel". I bought CDs in the USA. Everything is clear and understandable. The parcel was delivered to Moscow in 23 days. The packaging is good, all the contents are intact.
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December 20
The package arrived in excellent condition. The box was well sealed. The purchases inside are perfectly packed with additional pads made of packaging materials. The Score Is Excellent!
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June 7
I used a parcel to deliver an order from the USA to Kyrgyzstan, the country is not under sanctions, all the requirements for the battery and other things are met, the parcel checked, forbade sending and only after repacking and removing the excess battery from the parcel was allowed to send the parcel
The shipment cost $ 300
The US customs did not allow the parcel to be sent because the parcel did not fill out the declaration correctly
And the parcel itself wrote, I quote, the airline did not like something
Of course, no one has returned the money and they will not return it to you
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3
September 11
It takes a very long time to ship, pack- I think I lost 3 weeks just on this. Money for customs is asked immediately, and not at the time of arrival of the parcel at customs, the internal exchange rate was somewhere 101 rubles per dollar, although the Central Bank 91 rubles
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1
November 10
I ordered two ten-kilogram parcels with books. The first time it arrived in 23 days, the second time in 18 days. Packed perfectly both times, the books are in perfect condition
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1
September 8
Iherb does not want to deliver to Russia, but these guys helped solve the problem. The parcel went 38 days to my Yekaterinburg. Everything was packed securely, did not break (there were liquid dietary supplements).
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October 9
I recently arranged the delivery of rare vinyl records through the service. Everything is carefully packed, and the parcel arrived quickly! Thanks!
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May 21
Convenient delivery service. Unlike others, it is easier to fill out a customs declaration here. Delivery from various American stores (not only from well-known ones) passed without any problems. Then the guys threw out the extra boxes and papers, wrapped the goods in a protective film and sent them to me. You can't buy such things in Russia anymore. And they also attached a marmalade :)
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2
May 2
The package is packed perfectly! In addition to the store's box, it was packed in a large box filled to the top with paper, it arrived from Germany very quickly, in just 14 days. Everything is fine with the guitar, there are no complaints from the word at all. I will continue to use the service further
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2
June 19
The package arrived quickly enough, about ~20 days from the USA! I decided to add sweets from the Parcel store to the order, plus, they put a magnet on the refrigerator and a small package of sweets for free, I really liked it! Everything came perfectly, things were not damaged, the box itself is undamaged! I will order more)
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October 10
I was satisfied. The parcel arrived in 25 days, there are no invoices inside, there are no problems with declaration, the interface is convenient, it takes a minimum of time. I recommend it!
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October 17
An efficient delivery service for goods from Western Europe. I've been using it for a year now. In times of sanctions, it is irreplaceable. I recommend it to everyone.
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May 21
Excellent service, I use it often, commissions for replenishing my wallet and services are lower than in other similar services. The parcel is constantly developing and adding interesting offers and promotions.
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1
June 18
I sent the parcel several times by the Parcel service. Everything was fine. But the last two parcels are some kind of horror! One parcel has not been shipped from the company's warehouse in Berlin for 46 days. I contacted the support service several times. I receive unsubscriptions in response. Soon, we will arrange and send everything. Additional documents are processed within 46 days.
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4
May 28
Everything is fine. I recommend. The package arrived quickly, as always. All products were purchased under the free redemption promotion. Everything is fine. Service, waiting time, staff - everything is on top.
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June 6
Great company. For 10 years now, he has been helping me and my friends deliver rare video games from the USA. Even after the sanctions, everything works like clockwork! I recommend it to all collectors of video games! At the end of May, I received a new parcel! Photos of the lots below
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2
August 16
I liked the experience. I don't know if I'll need anything else from the USA, but the service just helped out. I did not expect that it is possible to order something with food so easily
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June 20
It's worth thinking twice before getting involved. The delivery time on the site (despite the sanctions, difficulties, etc.) is not even "approximate". In fact, it may be two or three times longer - and all you have to do is "wait". I.e., according to the terms of the offer, the company has no obligations and responsibilities if the delivery time is not met.
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3
May 21
It takes a very long time to place the goods in the warehouse. And it seems that if you don't write to support yourself, then it will be lying around somewhere in the warehouse. By the way, support responds for about 12 hours, i.e. correspondence can take several days.
And the most important thing is the cost of services. There are a lot of hidden fees and surcharges. As a result, the package turns out to be much more expensive than you originally expected.
See original · Русский
5
1
May 24
For the third time, I used the Parcel service to order spare parts for cars from the USA. The service has always been characterized by clarity of work, constant notification of the order status, and fast deadlines. On average, the package arrives in 1-1.5 months.
A few days ago I received another package with engine supports. No complaints.
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March 12
I have been using the service for more than a year. I order from EC, mainly from France and Austria, since there is no direct mail to Russia from there. I use Qwintry Economy as the most economical delivery. I receive a couple of packages a month. During all this time, there were no problems or complaints, I contacted support a couple of times for some little things. I like the way they pack - everything is safe and tidy.
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2
June 4
I've been familiar with this service for a long time, but the price was repulsive. As a result, due to an inadequate level of service, I left another forwarder, and decided to try to pay more. And I realized that there is a difference. The staff did solve some issues that I would not have been able to handle myself. Thanks to the technical support, I hope for further high-quality cooperation!
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August 4
A really convenient service for buying, in my case, spare parts for old American cars. I recommend.
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May 29
I repeatedly order by parcel, the deadlines match, the goods are always the ones I ordered. The sizes are also exactly the ones in the invoice. Also use the help with the purchase, excellent service.
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December 11, 2023
I ordered cosmetics from the American website TACHA and another cosmetics brand, to the American Parcel warehouse. It turned out that they would not send my parcel to the Russian Federation, because cosmetics belong to prohibited goods. What I didn't check before placing an order at their warehouse. because I counted things and cosmetics the most popular and relevant items for ordering from America. When I was asked to forward this parcel to my friend in America, they told me that they could not do this, and I needed to make refunds on both American sites and return my goods to the online store. I did not receive a clear answer to the question of what the difficulty is to transfer to the courier, for forwarding in America. As a result, it was only when I said that they could charge me the same commission as if they were sending it to me in the Russian Federation. They agreed to send it to my friend with grief for the sexes. But not the delivery that I needed - fast, but some kind of Russian post. Summarizing, I do not advise you to have business with this company, minus a month for delivery, and a lot of time for correspondence, where you had to wait for a response for several days. As a result, I found a private contractor for Avito, who lives in America. She delivered this parcel to me in St. Petersburg, quickly and efficiently. if I'm not mistaken, through Kazakhstan. Private traders work better and more efficiently than this discount-free office.
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