Qwintry
188 reviews
August 12
You should not contact an absolutely inert and lazy office. And with sanctions, it is useless. The deadlines are the longest, the client doesn't care. In general, the desk rolled down.
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4
May 13
Everything is clear. we bought the right product, consulted about the restrictions, packed and sent the parcel quickly enough, the parcel arrived without damage. Thanks, I'll order more.
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1
June 9
I ordered NB sneakers from an American website. Delivery from the USA to Moscow takes almost 40 days. A little longer than I expected. At the same time, I make a big discount on complex logistics routes nowadays. Therefore, I thank the Parcel team for their excellent work!
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May 26
The company is working perfectly. A very user-friendly website, everything is clear and without comments. I've also been using help with purchases lately. Everything is fine in general. I like.
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May 28
The parcel arrived from the USA to Moscow Time in a little more than a month. It's packed awesome- a very tight box, the whole thing is very well glued. The thing came without flaws, in the right color and size. For the first order, there is an obscure and transparent algorithm for the sequence of orders and payments.
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1
April 21
Great feedback! Apparently, the Parcel delivery service met expectations: it effectively forwarded the parcel and provided excellent communication throughout the entire process. The fact that the parcel arrived within a month and in good condition indicates the reliability of their service.
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4
November 26
Everything is fine, as always. Top-level work, support is always ready to answer all questions
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December 4, 2023
I have been using the service for a long time, there are no complaints, they pack well, it is convenient to use. There are delays in delivery, and the further you go, the less individual approach, but what can you do, there is a growing service.
But you can get something that you can't buy at home, or that is sold unreasonably more expensive
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8
2
August 1, 2023
Everything was fine until one day some super-smart Qwintry employee refused to receive a parcel. Further communication with support can be copied into the book "How not to communicate with a client". Complete typos with links to their rules. Prior to that, similar packages had been received more than once and there were no problems. But, as they say, a friend is known in trouble. So here, they got to know the first problem. Of course, you can use it, but keep in mind that you will receive a lot of replies with unsubscriptions to any of your problems. No one will even try to help you or go to a meeting. It is better to look for a replacement, since there are plenty of forwarders today.
Additionally:
- Payment methods are limited, no one plans to add new ones.
- They can refuse to receive the parcel without warning and even then say nothing.
- The support service is disgusting, they constantly send unsubscriptions, they don't even try to help or go to a meeting.
- The dollar exchange rate is generally sky-high.
- The cost of delivery is not immediately obvious and always changes in a big way.
- It takes a very long time to process parcels.
- The old ugly website and the application are also backward.
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15
1
September 15
Packed, as always, securely. Delivery is a little more than a month, I order for the umpteenth time, everything is delivered intact. All logistics are easy to track on the website, my delivery went through Berlin. It is possible to pay the fee for exceeding the order amount immediately through a Parcel, which simplifies the formalities.
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November 29, 2023
I buy and send it not for the first time through a Parcel. So far, they have never let me down, although I have read negative reviews here, but I hope that karma will not let me down and I will not face another experience using this service. Support is quick enough to answer questions, as well as requests for ordering Help with the purchase and directly repurchase.
I receive parcels in high-quality packaging. Now, of course, the delivery time has become a little longer than before the well-known world events, but the most important thing for me is that the parcels arrive safely.
I am very happy with the service. I recommend.
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8
1
April 30
The parcel worked as it should. I received the parcel and promptly sent it at the Quintry Flash rate. It didn 't take much more than a month to get to Russia . Notifications were received at all stages, the final point of issue was SDEK. Everything came in one piece.
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2
May 12
I've been using it for a long time. But recently, the delivery has increased significantly, the last delivery to Moscow took a month and a half. I had to go through a difficult quest with the clearance of the release of goods from customs, pay the duty.
But at the same time, everything is packed with high quality, delivered without damage.
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1
May 8
It was packed as usual in the best possible way, but the delivery was relatively long. In this case, it is clear that it was for objective reasons. In general, everything was wonderful... Thanks!!!
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1
September 20
I like the convenience of tracking, as well as support answers in detail and not in bot mode, you can understand without asking many times.
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1
October 23
A great option for buying American auto parts. The parcels arrive in excellent condition
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June 8
I ordered sneakers from the USA, everything went fine, there were no problems. There was a slight delay at the end due to problems with the local carrier, but this has nothing to do with the parcel.
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July 7
I've been ordering for a long time and I'm very happy with everything! There was not a single negative experience, all issues were always resolved promptly.
The application is intuitive and very convenient! I'm happy with everything
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June 27
The product has been shipped from Germany for 2 months, the Parcel does not report a clear status and forecast dates in any "we are doing our best". It seems that nothing is being done. The photo is out of stock, as the product has not arrived
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1
May 11
The last parcel from overseas was delivered intact, although the product was quite fragile (I used the additional packaging function). The delivery time was slightly longer than usual, but not critical.
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1
June 16
Excellent delivery service. 2 months on the road and a parcel on hand. Excellent packaging, everything is safe and sound. My best recommendations
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March 14
I periodically order vitamins and clothes through these guys.
I honestly tried to find a photo of the last parcel I received, but there is only a piece of unpacking and circles in the dialogue with my friend.
The parcel was delivered to Krasnoyarsk in 4 weeks, everything is in order.
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1
July 30
The parcel SUCKS!!!!! In Berlin, they referred to sanctions and checks, the parcel has already been in Moscow for a week and does not pass customs in any way!
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1
April 12
This is not the first time I have ordered through qwintry and I can say that the package is stably and reliably packed. Another advantage is the regular updating of the track number during the delivery itself.
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2
May 11
The package went for a little less than a month, as expected. As soon as she passed through customs, she turned up at the pick-up point a few days later and I picked her up without any problems. I am completely satisfied, the product meets expectations. Thanks Qwintry
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1
March 14
As always - the best service and the fastest delivery!
I have been using the Parcel for many years, I have brought more than a dozen parcels from the USA and Europe. The guys process incoming and outgoing parcels much faster than competitors. Recently, I have been using the Qwintry Smart delivery method, they deliver by plane via Dubai. This is somewhat more expensive than other methods, but much faster and safer in terms of possible freezing of the parcel at one of the European customs offices. I definitely recommend it!
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1
April 7
It's not the first time I order through a parcel - there are no complaints.
This time I made the delivery by the housekeeper, it reached the city in 20 days and was sorted for more than 3 weeks - the parcel helped to file a claim for search.
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2
April 30
I want to share my impressions about the "Parcel". I have already received the eighth parcel from them. As always, the delivery from the USA to Russia went smoothly and without problems. All my goods arrived in perfect condition, which is especially important considering the long journey.
The "parcel" continues to delight with its attention to detail – the packaging was neat, and inside there was a nice bonus in the form of a new magnet for my collection. I appreciate the little things that make the experience of using their service even more enjoyable.
Reliability and quality – that's what makes the "Parcel" my reliable choice for international deliveries. Thank you for the excellent service and customer care!
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2
November 20, 2023
We sent the parcel to the address of the parcel, the address is correct. The status is delivered, they claim that they did not receive it. They can't contact the carrier, they say that I have to deal with it myself. Naturally, if I could figure it out myself, I wouldn't order this service.
The indifference is maximum. I do not advise it, I lost more than $ 1000.
Package Number: 9434611206209303528785
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4
2
June 9
Be prepared for the fact that your order will not be delivered and the money will not be refunded.
I placed an order in mid-April, on April 30 the order was prepared for shipment and even sent according to information from the website.
After 3 weeks, I found that the status did not change and the product was still listed in the shipment, after clarification, the status changed to "paperwork".
The status has been unchanged for a month and a half. The support service does not indicate any delivery dates, the answer is "difficulties at customs, we do not know the deadlines."
There were no apologies for the situation and attempts to resolve the issue at any time during all the appeals.
Unfortunately, the money has been spent, there is no product and it is unclear whether it will be.
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7
September 9
Everything is going well! He arrives almost on time. It is being tracked normally
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March 12
I have been using the Parcel since 2018, the service is always at the highest level. The packaging is reliable, there is the possibility of payment in the crypt, a route bypassing the EU and their sanctions, insurance with full refund in case of damage. The last time they showed themselves well, when, upon arrival of the parcel in the Russian Federation, the border guards detained it for a month, and the Parcel staff kept me informed of everything that was requested from them and what they are doing with it now. In the end, everything was resolved well and I have the package. I will also use it and I also advise everyone.
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2
October 18
Everything came in one piece. Good packaging. The package from the USA went on for about a month.
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March 15
Thanks to the Parcel for all the help with the purchase and delivery from the USA and everything came in integrity with the Qwintry Smart delivery method, then transferred to boxberry ABR303841867 for delivery!
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2
July 4
Thank you, everything is packed perfectly. I looked at my history of received parcels, it's already 19.... I think that says it all! I am glad that I have such an opportunity to work with you!
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November 26
They bought out an order that they couldn't place themselves because of the sanctions. Drove sooo long, but I waited) everything is intact, tracked. It turns out to be expensive, but I understand that complicated logistics are to blame. In general, I recommend it!
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October 9
Everything is fine, I have been ordering for the 9th time, delivery ~ 3 weeks from the USA.
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January 9
Thank you very much for delivering the package. All things are safe and sound. We ordered children's and adult items at the oldnavy store, gapfactory, Tommy. com. All the items are very high quality, especially my favorite Tommy Hilfiger.
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4
May 24
I ordered goods through a parcel several times, always the delivery is on top! Here's the last package, they brought me sneakers
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November 24
Good packaging
The product is not damaged
It is possible to request a photo of the goods
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1
May 13
The package took 38 days. Everything came in one piece. Tariffs have become slightly higher than the market, in my opinion. But out of habit I choose this service.
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1
January 23
A very long response from the manager (a week), in connection with which I lost the discount in the shopping cart and the action for free help with redemption at the first order. I am very disappointed with this organization.
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1
1
September 7
I ordered the product and bought it back for a long time . Debt delivery . I do not recommend ordering there.
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1
April 30
Everything is always fast and reliable, I have been using the service for 3 years, I like everything
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2
February 8, 2023
I was lucky enough to order various types of goods to the address of the parcel. Motorcycle equipment, branded items, shoes. I've been waiting for a whole month. As a result, they write that I am suspected of fraud and require me to provide a huge list of impossible documents, knowing that I will not be able to provide. Because in today's situation, I cannot physically pay for goods from a Russian card in Europe. And I turned to intermediaries for payment. As a result, it turned out to provide these docks in difficult ways. As a result, they tell me that the account is blocked beyond recovery. Next, I have to create prepaid labels myself and send them. Otherwise, they just keep it))))) I do not know what it is or how to create it. and if this can be done, the product will be returned, the money will be returned to the service that made the one-time payment. That's what they use. I will file a lawsuit. The legal address is indicated on their website.
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27
3
July 23, 2022
A little bit about the PARCEL service. When choosing a region on the website, the following information: "9 out of 10 US stores do not deliver goods to Belarus. The parcel has been solving this problem since 2010, helps to make purchases in foreign stores and delivers orders by courier to the door or to the PVZ."As it seemed to me, you can safely order in the USA to the address of the service and everything should be OK. I actually ordered the product, I received a notification that the product had arrived on the parcel. But after completing the declaration and going through the steps further, I found that there are no available services for sending to my region, in the Republic of Belarus. I thought that maybe this was a mistake, but as a result, 3 days of communication with the support service, which for some reason did not immediately unsubscribe due to the fact that our region is not serviced, I received an answer that there is no delivery in RB!!!
Actually, the banedorolka does not solve any problems with delivery, but only creates them, i.e.K. Fig knows how to get the ordered goods now. And in fact, they have no responsibility and support does not work in the best way.
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2
May 9
+ I have been using the parcel for more than 10 years
+ transparent pricing
- the delivery time has increased, but everything is coming!
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1
March 3, 2023
I order 1-2 parcels per month to Russia for 18 kg, ugh ugh ugh, so far there have been no big problems, everything that happened has been solved, somewhere I was wrong or did not know the information. Delivery to Krasnodar from the USA takes 16-25 days, it suits me. I hope that it will also be good, without any problems, all the best to everyone and I wish that parcels reach everyone quickly)
If someone has problems, you can contact me, I will tell you how to do it better or I will help you in any way I can. Telegram: dimon_xdn
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8
9
May 11, 2023
If there was an opportunity, I would put 0! The information on the parcel is not updated, it is delivered for more than 65 days! I used another mail forward, it was delivered in 25 days! They can't answer anything! They all have some kind of delays! As a result, I searched for information on my parcel on the third-party services, because here you will see the information in a week at best!!!! It's just disgusting! Don't get fooled by the feedback on paid sites! It's all lies that they deliver fast and great!
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17
2
July 9
The parcel is not coping. Delivery from Germany is already 70 days((((
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2