Qwintry
188 reviews
March 11
The slowest and most expensive mail forwarding at the moment in the Russian Federation.
Do not try to use it.
The package has been in progress for 3 weeks and is only in Dubai.
See original · Русский
3
1
March 12
I have been using the service for a long time and I can safely recommend it to my friends!I can't understand why the rating is low here, apparently the competitors tried their best..
See original · Русский
2
August 5
A wonderful service that I have been interacting with for many years. Packaging and selection of services are more expensive.
See original · Русский
September 11, 2023
The parcel has arrived!!! I walked very briskly until I hit the Paveletsky post office... and stayed there for 12!!!!!! Days!! Shame on you, Russian Post!! Everything is in place, the marmalades were persuaded immediately ;)
See original · Русский
7
3
April 7
Everything was packed perfectly, nothing was broken. Support responds fairly quickly.
See original · Русский
2
December 16, 2022
A lame, non-customer-oriented service
I sent them a parcel from iherb (the address was saved from the previous order), the parcel was not in the inbox for a month and a half
It turned out that they had changed the address , the parcels were not being forwarded
They refuse to contact the former address even for money
If you are reading reviews to decide whether to use this service....NO!!!!!
See original
25
3
September 14, 2022
Tomorrow will be the 100th day as I am waiting for delivery from Germany by number QR23513537. The hundredth day! The service has become just as non-customer-oriented as possible! Not only does it last 100 DAYS, but no one tells me anything about the current situation! Do I have to run through different resources myself and find out the status?! It's just terrible, I will never recommend this service to anyone again!!!
They do not fulfill their obligations, are silent, do not return the money and do not seem to be trying to solve the problem at all!
See original
28
1
September 2, 2022
I decided to "take a chance" and order a video card from the USA using the Parcel service. I read the terms, conditions, and shipping methods and made an order from the NewEgg store. At first everything was like clockwork, on 06/23/12 the parcel was received by Parcel post, packed and shipped. By 07/8/12 the parcel arrived at German customs and then silence. Today is 02.09 and my parcel is STILL at German customs. There are no movements and will not be expected in the near future, but already, by the way, it is almost October and soon the customs limit will return to its $ 200 (This means that I will also pay the duty on the total because of them) The package is on the way for 70(!!!) days and let me remind you, she's at CUSTOMS in Germany. No one knows when I will have it, including the Parcel itself.
They have two delivery methods - Air and Economy. It is unclear what the differences are, but one thing is for sure. Before sending me, the support specialists themselves assured me that the Air was delivered without problems. Delivery time is 20-30 days, no more. Naturally, I expected that there might be delays and the parcel would arrive, conditionally, in two months, but this is the maximum...
All the negativity that you post on social media will be deleted and you will be permanently banned, allegedly for "violating community rules." I was banned from all social media for no reason. I didn't insult anyone, I didn't advertise other services, I just expressed my negativity in an absolutely adequate way, because the delivery is as inadequate as possible.
And in conclusion, I would like to add that I did not use their other services (a la purchase of goods, etc.). I bought and paid for everything myself. Their task was to deliver them on time, at least in approximate terms. Which they failed to do successfully. And I'm not the only one. Open their group on Vkontakte and read what people write. And their route is kind of strange. A parcel from New York flies to Helsinki, and then their Helsins for some reason to Berlin, when their other competitors successfully transport everything through Finland 10 times faster (Pochtoy, Prostobox, Shopfans, etc.). I PERSONALLY ordered the delivery by Prostobox. Through them, I ordered not a video card, but a processor and a motherboard. The guys successfully delivered everything and met their deadlines.
The problem is that I would not have ordered through a parcel if I had known in advance that the parcel would get like this. At the moment, no money, no video card. Thank you all for your attention. This is my first review in my entire life, because my nerves are just already giving up. And it doesn't fit into any framework.
See original
41
1
November 27
Super! I received the last package in 3 weeks!
See original · Русский
December 17, 2023
The package arrived quickly and without any damage. It was packed perfectly, there were several boxes of packaging and air bubble protection
See original · Русский
1
March 16
CD019937394RU a parcel just disappeared from the feedback, just that it's not us, it's bad customs in Frankfurt...
See original · Русский
2
1
February 16, 2023
The worst service for the delivery of goods from the USA.
Very slowly, weeks of rock go by, they sort of process and package the goods.
I've been waiting for the product for more than a month and it's still in the USA.
Feedback is answered in a few days, and not on the topic!
Weekend is Saturday, Sunday.
They are not responsible for anything.
In general, I do not recommend it.
See original · Русский
13
1
September 16, 2022
A parcel from the USA is stuck at German customs.
06/23/2022 - the parcel has been sent from the USA.
08.07.2022 - arrived at German customs.
Today, 09/16/202 - the parcel is still at the German customs.
And it is unknown when she will move on.
I'm not the only one with this problem: if you read the contact, then people there brag about screenshots, where some of them have been sending for more than 100 days!
There are no sanctioned goods in my package.
See original
14
1
February 27, 2023
I decided to try to order sneakers from Germany for the first time (very rare size and spikes on the sole, so they were only in Europe). I used the help service for the purchase of goods - I am very satisfied, we bought the goods on the same day, sent them the next day. The crosses went to St. Petersburg for 5 days, the other 16 they hung out at the Russian Post Office in St. Petersburg)))) On February 24, I received a parcel, everything is packed well, the sneakers are brand new, they put chewy candies as a gift. I will use the service. Of the disadvantages, only the high exchange rate when converted from rubles to dollars
See original · Русский
8
7
March 15, 2023
In our sanctioned time, we took up the delivery of auto parts. In total, after 45 days, my box with the "sanctions" arrived from the states to the Russian Federation. The service is for those who know how to wait, not fast, but reliable. I had the air method, the package was 13 kilograms.
See original · Русский
6
9
February 2, 2023
I decided to order shoes from <url> via a parcel.
Not only that, they are paying for the address ($10) so the goods that were delivered to their warehouse on January 14 (3 weeks ago) they still can't add to the shipment. They are silent in the chat, they respond in a template. I do not advise you to get involved with this sharashka! You will lose time!!
See original · Русский
13
2
November 15, 2023
Thanks to the Parcel for the opportunity to buy what you want and at the same time save well.
Packaging - top.
See original · Русский
3
2
February 19, 2023
I ordered things from America through a so-called Parcel.
The items arrived at the company's address in the USA. I was told that things are in place in different boxes, fill out the declaration. I'm asking: there are 50 items in there, how can I know where everything is and fill it out correctly? The declaration also assumed filling in such information, which even the store does not give. As soon as I filled it out, they send me a receipt from the parcel, they say that everything was done wrong. And the cherry on the cake is only a part of the things in the package itself, not all the things.
Meanwhile, the amount of money sent to my city is growing exponentially and costs 10 times more expensive than things actually bought in America. The guys from the Parcel also very kindly charge $2 a day for storage when I tear my hair out and try to figure out what to do with it. Later, I get a message – another week and we will recycle, well, throw away your things. And I don't care that I don't understand how to fill out the declaration and no one can help. And I don't care that some of the things magically disappeared from the parcel. We'll just throw it away (in fact, we'll take it for ourselves and give it to our moms/ dads/daughters) and that's it. I wrote a message that it was necessary to resolve this issue and negotiate in a normal way, to which I was politely sent three letters and also blamed for everything that was happening.
As a result, I lost money, time, and lost the things I expected to receive. But everyone in the Parcel is very happy.
Never order anything through this fraudulent office. They will not help you with anything, they will cheat you of unnecessary services, they will take off three skins, they will insult you. You will spend much more with them than you will receive. And no benefit from the price difference will help here.
Burn in hell, Parcel carriers ;)
See original · Русский
48
8
September 20, 2022
DECEPTION! DON'T GET INVOLVED in any way. I fully confirm the negative comments below. Don't rely on Russian, maybe after reading the cautionary comments, like I'll get carried away. No, it will not pass and you will get stuck just like hundreds of other people left without a parcel and money, and they do not bear any responsibility, as can be seen in the screenshot from their response. This is not an isolated incident or an accident.
See original
20
1
March 22, 2023
There were times when the service didn't work badly, but now it's a huge lottery. The package is stuck in Germany, no one wants to do anything. The questions are simply ignored. Avoid it. The service is dead.
See original · Русский
17
3
May 30, 2023
I hardened my pants at the pindos, in December I paid through a parcel for half a year waiting for pants, they are either *** or gouges, in any case, I do not recommend this company to anyone
See original · Русский
6
6
November 7, 2023
In 2019-20, I sent several parcels from the USA and Germany through them and everything was fine. But after covid, everything broke down completely.
Not only the entire order history disappeared from the personal account, but also all the money that was on the balance there. It is worth forgetting about them forever.
See original · Русский
2
1
May 26, 2022
I tried to return the money, the purchase did not take place due to the fault of the company. The purchase of the goods began seven days later. Prices and sizes in American stores have changed. Only part of the funds were returned. The company is terrible . Never order anything there. Either they will deliver it for three months, or they will be cheated out of money later. I am very disappointed . All reviews are purchased. They offer a discount on delivery for a review
See original
14
1
February 22, 2022
This company does not have a representative office in the territory of the Russian Federation and in case of disputes with the parcel, you will not be able to influence them in any way-if they lose the parcel, they simply answer that you deal with the carrier and that's it. They are also not responsible for the shipment itself to the Russian Federation until you additionally insure it, despite the fact that the shipment itself costs a lot of money.
The tariffs are high, and there is an additional fee when paying.
They take pictures of the arrived parcel outside the box, and not inside as other companies do.
See original
13
1
May 19, 2022
Don't mess with the Parcel there are others. Buy through these, pay, receive (I'm silent about horse prices) and if you have problems with the ordered product, you will contact the manufacturer, the manufacturer recognizes, wants to identify you as a buyer and then the PARCEL will refuse you and prove that you bought or bought through it you will not have. The parcel doesn't care what's on you, what's on the problem, they're just after the money :)
See original
10
1
September 21
The parcel arrived on time, securely packed. I'll use it again
See original · Русский
August 8, 2022
The parcel from iHerb went to Moscow for 46 days, but it arrived, everything is great! A small package of marmalades was put as a gift. Thank you so much for the opportunity to order with iHerb in our difficult time
See original
4
12
April 2
I love picking up parcels from parcels, especially on my birthday. With respect to your team!
See original · Русский
3
July 26, 2022
A month ago I made an order through Help with Purchase, I'm still waiting for something! The money was debited immediately! There is no track, they have not been stupidly responding to any communication method for more than a week! What is this supposed to mean at all!?
See original
10
1
May 27, 2022
The parcel has been on the road for 59 days, now it is stuck in a Berlin warehouse and hanging. Before all these situations in the world, I ordered normally, everything came. As soon as the logistics problems started, I asked those before that.support "you are definitely delivering to the Russian Federation, everything is as before, are there any failures in delivery?", they wrote "we are working normally" and what is the result??? I took the money, the parcel has been missing for two months. I am wildly upset by such a service. There were no problems before. As a result, as practice shows, in such situations, the whole background of the company and the attitude towards the client are manifested.
I will not contact them anymore, I will look for another company.
See original
12
1
April 11, 2023
Scrotums. I ordered drugs with I-herb. It's been 3 weeks. The expected package has not even been formed. The support service is not responding.
See original · Русский
6
3
April 17, 2022
They accept orders for "help with the purchase", convert rubles into dollars at a super unfavorable rate and stop the "help with the purchase" after half a day. The most piggish behavior
See original
15
1
October 17, 2022
Oh, it's been a long time since I've come across such a bottom.
You want to place an order with the help (this is when you pay extra for the help of the service), and they tell you: wait, my friend, there's a queue of people like you. Well, OK, I waited, caught the window.
It gets worse: the answers are at best once a day. As a result, while everything has cleared up on the order and price, the promotion for the product has already ended.
See original
4
1
February 4, 2023
Terrible service! It is impossible to get through and finish writing. The package has been going on for a hundred years! Services cost a lot of money.
See original · Русский
5
2
September 17, 2022
Parcels get stuck in Germany via AIR delivery, the service does not solve the situation in any way. If you don't want to lose money, it's better to find another carrier.
See original
11
1
September 7, 2022
It takes 15 business days to send a package... do you need such a service?
See original
6
3
September 4, 2022
This is unbearable! Complete chaos. My last order. It takes a very long time to wait and almost nothing is reported. They delete negative reviews about themselves.
See original
8
1
August 31, 2022
Parcels are delivered as long as possible, read the reviews in VK, some of them are more than 100 days old!
See original
11
1