Апсны
568 reviews
September 15, 2022
Hello everyone!
We had a rest together at the end of August 2022. The rest was a success!
I liked it: the boarding house is large and clean, its own pebble neat beach with sun beds and umbrellas, the food was acceptable, the pool is on site, large Parking, spacious territory.
No improvements: there is not enough animation for children, the elevator algorithm is poorly configured, there were no dairy products on the menu, few shops on the territory.
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6
1
November 4, 2023
The boarding house is super!!! For mere pennies, my friends and I rested for 8 days at the end of October. We liked everything. As per the requests, the weather spoiled: the sun was shining, the water was 21 degrees, and a warm pool for the frozen. The food was excellent, the rooms were cleaned every day. Speaking of the number. Brand new, clean. Balcony with sea view, TV, refrigerator, split. The water was taken from the bar. Used alcohol is not very good, but we did not come for this case. Thank you, Apsny for a good rest.
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2
July 24, 2024
Family, quiet, decent. I really liked it, of course, there are also disadvantages, but there are still more advantages, we rested in July 2024 with children.
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3
September 20, 2022
We had a rest in September of the 22nd year. The hotel is new. the staff is helpful. the beach nearby is clean, the sea is excellent. we took only breakfast, there was a large selection, but I ate only porridge and cottage cheese casseroles, everything else is not delicious. a boarding house for a quiet relaxing family holiday, very far from entertainment, taxi at least 200r to Gadauta, Sukhum 1600r, Gagra 2000r. There are a lot of stray dogs, but they are all cute and harmless.
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5
September 11, 2023
My husband and I chose Apsny as our vacation destination this year. I read the reviews and got upset. But fortunately, the negative was not confirmed. The rooms are standard, when we checked in, the girls at the reception offered several options to choose from. We chose the 9th floor and did not lose, because on the lower floors it is quite noisy at night, music is often heard loudly and dogs are constantly barking, of which there are a lot on the territory, this is probably a minus. The room had everything you needed: a table, bedside tables near the bed, which is very large. The mattresses are new. Wardrobe, refrigerator, air conditioner, hair dryer, yes, there was no shelf for bathroom accessories and toothbrushes, but for us it's not scary. Cleaning was done every day, the towel was changed every three days, although people wrote differently in the reviews. The elevators are working properly, with a cooling system. The dining room is called a restaurant, it was funny. The food is quite decent. For every taste, the food is varied and fresh. Yes, it's not a restaurant or homemade food, but for this country it's probably the best thing I've seen. I'll give you a solid five for the food. And the fact that there are not enough plates, as they wrote, yes it is, but if the vacationers themselves did not carry them by numbers, then I think that everything would be enough. In general, the mood was spoiled only by others and their behavior, not by the hotel staff. Will I come back here again? I'm not sure I like to sleep at night. Although if the problem with dogs is solved, even though I love animals, then it's possible.
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2
May 15, 2024
The most magnificent boarding house in Abkhazia ! Very attentive and helpful staff!)🤝🏼 The location is top class!The canteen staff are simply amazing ! The chefs, waiters and staff are on top!Thank you very much for a wonderful stay! Everything is great! 🙏🏻
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3
1
October 30, 2022
One can see the desire to make a high-class place for a good rest. The girls at the reception are ready to tell everything and help everyone. The cleaners on the floors are trying to do more than they should but.... But! The food sucks. Really sick leave. Everything is steamed, boiled, without imagination. It's the same thing every day. And absolutely tasteless.
Elevators also leave a lot to be desired for better settings. All three work in their own mode, which has nothing to do with the neighboring elevators. As a result, you wait endlessly for the elevator and it arrives in the direction you don't need. Well, the guards, or rather a specific guard, who imagine themselves to be the most important in this universe, who dare to tell guests what to do and how to do it, open the gate or not, let a taxi pass or not, etc. I
really hope that the hotel will change for the better and become a real point of attraction and a good rest.
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5
April 22, 2023
A quiet, secluded place. Right on the seashore! Gorgeous views of the sea and mountains from the rooms. The hotel is new, so the area is not green yet, there is a heated swimming pool! And most importantly, you can get to the main attractions of Abkhazia. I liked it!
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7
July 8, 2023
Great hotel, the rooms are spacious and clean. The staff is attentive and helpful. The food is varied and delicious. The hotel is located on the beach, but you can also use the pool, the pool is large.
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1
July 18, 2022
We rest at the hotel for 5 days. The general impression has already been formed. In general, the hotel is good, new, the rooms are spacious and clean, cleaned every day. Polite staff, from the maid to the chefs. The sea is very close, the beach is equipped, small pebbles.
But there are a lot of disadvantages that they attribute to the fact that the hotel has just opened. There is a construction site on the territory, many windows are very dirty, apparently they have not been washed after the construction; the pool is not working yet, there is no playground, there are animators, but the kids are not interested. There is no children's room either. Dogs walk around the territory, on the beach too, 9 pieces. One wrote to us on the mattress, it does not work to drive them away.
The food is like in the dining room. Meat dishes are cold, so it's a queue for the microwave. There are vegetables and fruits (oranges, apples, cherries, watermelons)
The rooms have all the furniture, but only two glasses from the dishes. There is no kettle, no water, no tea, nothing. There is no curtain in the shower, no towels for the beach, no slippers for the room either. It is not clear why there is a balcony if it is empty. There are no chairs or tables. There are also no hooks on the beach in the locker rooms, you can wash your hands in front of the dining room in the toilet, but there is nothing to wipe them with. There are a lot of little things poisoning your vacation ((
If you come across a room with a sea view, you're lucky, if not, you'll be looking at the construction site.
There is nowhere to walk here, it is a remote village. You can walk along the alleys of the neighboring abandoned boarding house.
Perhaps in the future it will be a good hotel if it is put in order and everything is brought to mind.
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19
1
October 27, 2023
We rested from October 10 to October 15. I liked everything, the rooms are cleaned every day, everything is delicious and everything is enough, the pool is warm and clean. If you want to stay in silence and relax with nature, then you are in Abkhazia.
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2
1
October 11, 2022
The rooms are small but updated,cleaned every day,bath accessories are replenished every day,everything is good for food,something new every day,they feed at home,the food is delicious,the sea is close,you can see from the windows,the big minus is the season is over and the pool is closed,it is stated on the website that the pool is a suspect,its No way!It turns out that if people cannot swim in the sea and there is no pool either, it is very unpleasant that you will find out about it only after arrival!!!The village, there is nowhere to walk, there is nothing to see!Cows and a sea of dogs...
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3
1
October 25, 2023
My wife and I were on vacation from 3.10.23 to 10.10.23.We were promised a new hotel.but somehow it doesn't look very similar to the new one.The floor is parquet, swollen in some places and walking barefoot is not very pleasant.Room cleaning is lame.Soap and shampoo are given once upon arrival, so take it with you.There are enough towels, they are changed every 3 days, but there is no place to hang them, there are few hooks.There's trouble with the blanket.On a double bed there is a blanket and a half, it's cool at night.There is air conditioning, but we didn't use it.There is only one chair in the room, not very comfortable.The dining room is large.Buffet.There is a lot to choose from.Only practically the food was always cold.There is a microwave, you can warm it up. Spoons and plates were not always enough, we had to wait until they were taken out.In the interval after breakfast before lunch, you can drink tea or coffee with snacks and after lunch before dinner you can have a snack.They were treated to wings, cradles and French fries (their sauce is very tasty)Bar on the ground floor (all inclusive)beer, wine, chacha and cognac.The beer is local, it's gone.The rest is so-so.I really liked the bartender Ekaterina.Always a positive, friendly, open person.The only one that I liked from all the staff.We ask for a bonus for her.The territory is clean, the only thing is a lot of dogs, but they are not aggressive.The pool on the territory is good, heated.My wife swam even in the evening, when it was already cold outside.The sea is clean and warm, very close to the hotel, the shore is pebbly.Foot massage is great.It's better to take aquashouses with you.Sun beds are free.There is a cafe on the beach.The food is decent.Not far from the hotel there are small shops where you can buy everything you need.The only thing is we arrived at the end of the season and they were already closing.You can go to the market, there is a bus.Who smokes, take cigarettes with you, there are no Russian cigarettes there.You can go to the excuria for a fee.
In general, the return was a success.I was just going to relax, my wife at the sea.We were lucky with the weather and swam in the sea and sunbathed.With all these little things that I wrote, the rest was not spoiled.
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3
1
September 20, 2023
The idea of the boarding house is very good, but we still have to work on it. I'm not picky, but if you take the dining room, the food is rather terrible and there is no choice. The plates are chipped at the edges, the shape of the plate is always soup, wet. There is no baking, I was waiting for the local yummy, I did not wait. The tea glasses are glass. All the choens of the family were injured on different days of our vacation. Alcohol is disgusting, people don't poison themselves, don't drink it. There are a lot of stray dogs on the territory and behind her, I don't do anything with them, they drive her away, they swim in the sea. It is clear that they are trying to refine everything, planting all sorts, but everything is very far from normal. The road to the boarding house is just terrible. There is a swimming pool, the water in it is not seawater. There are no railings in the pool and there are invisible steps, elderly people (and there are many of them) need to be very careful. There is no market near the boarding house, only a shop, which is also almost empty. Something like that! Rather, I do not recommend it
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2
August 28, 2023
Oasis is simple, I did not expect to meet such a boarding house in Gudauta. On the seashore, a three-minute walk away, the pool is gorgeous, they feed for slaughter. Any drinks, including cold beer, are just a buzz in the heat. The rooms are gorgeous, in short the onclusiff. I am very glad, thank you all!!!
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1
2
October 30, 2023
The hotel is on the seashore, there is a heated swimming pool, the rooms have all the amenities, the WiFi is good, the food is varied and delicious. Room cleaning is daily, linen is changed frequently
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3
November 29, 2024
Everything is fine except cleaning the rooms, the whole room is dirty and small, and there are a lot of broken dishes in the kitchen
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June 19, 2023
Everything is just great, I liked everything. The staff is great, the chefs are just gods. Even the workers in the territory are very polite. I just didn't like the way the locals behave, it's just tin, especially the police, I don't advise you to go there by car, I only paid them fines, and they sit on duty and smoke in front of you, an ashtray on the table, it's just tin, I saw this for the first time, don't expect any politeness from them. They don't touch the locals, they drive as they want, it's just tin, the locals breed for money just for a photo. It's better for weak guys not to go there..... Everything is just in mines from these cows, it's scary to go to the beach, only fresh mines. This was my first and last trip there. The shakarnaya hotel, everything is cool, if only you are in it, and near the sea, then you will be satisfied.
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1
1
January 4
The sea is clean, the rooms are ordinary, the food is not a delight. There is a small swimming pool. There are no special impressions from the visit. Room cleaning is practically non-existent.
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1
June 19, 2023
We were one of the first to be here in 2022, and since then the territory has changed for the better. There was a swimming pool, a swing, a playground, sports equipment. But unfortunately, the exclusivity of this place has disappeared. There are a lot more guests, the hotel does not have time to put in order, you can't wait for the elevator, there is a queue in the dining room.
In general, these are the best conditions that can be found in Abkhazia far from the Russian border.
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June 16, 2023
The food is for three, the rooms are clean, the location is the first line, 20 meters from the sea, the staff is sociable, heated pool, all inclusive, free alcoholic beverages, beer, locally produced wine, chacha is also locally produced, be careful with the tea, an insidious drink...
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3
September 11, 2023
The hotel as a whole is not bad, I liked it. I read the reviews , maybe they were corrected, but there was nothing like that from what I read. The beach is close, very convenient. There were not enough sunbeds a couple of times, but the man who was watching it fixed it right away. Abkhazians are all polite, good-natured. The food is like homemade, I wanted fast food a little, but we were glad that we would put our stomach in order a little) the room is not so perfectly clean, it is not dirty. For example, it's not hard for me to wipe something myself, I'm not saying that the floors should be washed) the bar is normal, everything is available, of course there was not enough coffee machine) 😀and a small minus next to the beds there are no chargers only near the TV) everything is there for rest , it's comfortable) we are young , more of an aged vacationer , but this is so for the record)
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5
4
September 21, 2024
It's a terrible place! 09/20/24 In the afternoon, in full view of people, children are shot by kind, harmless, sterilized dogs. We have never seen such horror anywhere else. What did they do to stop you? How can you live and call yourself human after that? 🤬🤬🤬
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7
July 15, 2023
We were in June. Meals for 4+ everything is delicious, but on the 5th day the food is already boring. There is no local flavor. The rooms have good floor-to-ceiling windows, freshly renovated. The pool is generally a song! Warm as at home in the bathroom, especially when the water is cold in the sea, the ideal option. There is no embankment, there is nowhere to go. In general, I recommend it
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3
August 31, 2023
The impression is very twofold: the buffet is similar to the Sovkov canteen, but some dishes are very well prepared.
the staff looks at visitors like a pack of jackals (mostly male employees): from under their brows and with a grin, it was unpleasant to be in the dining area and at the bar because of this - wherever there were male employees. They allow themselves to discuss guests with each other when the guest is standing half a meter away from them: appearance, prospects for getting to know each other and more unpleasant intimate details.
Let's move on. In the evening, the staff gathers in the guests' recreation area, where they begin to loudly discuss who and what will drink, how to relax, and allow themselves to shout something unintelligible to the guests. One day there was some kind of conflict with the bar, which is why one of the aforementioned "friendly" employees snapped at the vacationers, setting his own rules for bottling drinks.
The girls at the reception are pleasant and polite, there have been many shifts, there have never been any complaints about their communication and work.
The beach is not bad, but there are pebbles, so you must take especially gentle slippers to enter the water. There are enough sun loungers for everyone, you just need to not click.
The irons on the floor are of such quality that you'd rather just walk around in a crumpled one than "burn out" patterns in the shape of the soles of these irons on your clothes 😂
Cleaning is also a separate story: during the week of stay, it was concluded that without "stimulating" payments, the maid would not pay much attention to you: we received her affectionate communication only on the first day, then they forgot to report even toiletries to us, and after reminding us about it, they calmly informed us that "there is no shampoo." How is that even possible? I didn't come to the deli for sausage, these consumables should be in abundance, especially in the hot tourist season!
The location of the hotel also did not please: there is nothing outside the territory except small shops selling a little bit of everything, cow poop and ... the private sector, vying to rent rooms to visitors. That's it! There is nowhere to walk. to "civilization", if I may say so, the city of Gudauta, you can only get by taxi, but you won't walk around there either - no places to sit decently, no beauties. After leaving for Gagra, they immediately began to rejoice at the surrounding surroundings, as well as the prices in the establishments.
Summing up, I would like to say that the owners of the hotel have made a decent concept, which the staff successfully destroys in 70% of cases. I wish this place prosperity and a change of workers, because after leaving there was an unpleasant sticky feeling.
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2
December 3, 2024
The hotel is great, clean, cozy, comfortable, fun
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June 8, 2024
It's clean only at the entrance!!! There's dirt everywhere! Washing for 500 rubles is only "saw the water". The dining room is a soup set. Room cleaning every 4 days!!! There is an hour-long queue for a snack on the shore, before the fight in the queue. The staff is not polite, the attitude is indifferent.
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3
2
January 23
I didn't expect this in Abkhazia. Pleasantly surprised. That's all right
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October 24, 2022
The hotel is new , the rooms are clean , the food is like in all of Abkhazia, the chicken starts with breakfast, not without rotavirus, it's really very boring , there is no place to sit , there is no food nearby, there is no playground for children, the elevators work disgusting, when he goes up he still stops on all floors, to the nearest store it takes 10 minutes by taxi 250 rubles in one direction , there are pros and cons , in general it is not bad , 100 meters to the sea , the beach is pebbly , there is a canopy , you can take an umbrella , sun beds, but you need to be on the beach at 7 00 , I was there for 21 days with the children , first I liked it , then it got boring, then I got used to it)))
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3
September 7, 2023
We had a rest in August 2023. In general, everything is not bad, but there is something to work on. The staff is not interested in vacationers. The guards and kitchen staff are boorish and demonstratively detached. At night, there are often fights on the beach and shouting obscenities - you will not be able to sleep in silence. The food is three with a minus, there is rarely fish, little meat and greens. It is impossible to drink tea and coffee, Morse is an amateur. The food is often cold and salty.
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2
October 28, 2023
It was boring, there was always enough food, the conditions were comfortable, the rooms were nice and new. The big problem is dogs that are not aggressive to people, but not to each other. They are not cared for, but they are allowed to enter the territory freely. They are in a deplorable state. Although a lot of empty territory allows you to make aviaries for them and keep them comfortably, I think there will be no problem with food for them, since a fairly large amount of waste remains from visitors.
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3
September 17, 2024
The receptionists are not friendly and are not guest-oriented. I had to wait a very long time for an answer to the question, and I did not understand what this was about. When leaving the hotel and handing over the room key card, no one said goodbye to us at the reception. Music is playing very loudly on the ground floor, which is not enough outside by the pool. There are no declared programs for children and adults. The condition of the room is 3/5. It is not clean, the linen and towels are washed and stained. There are no beach towels. There is no kettle in the room and no coolers on the floors. The food in the dining room is monotonous (which is always on the buffet tables), meat is mainly chicken. There are few fruits. There are constantly not enough cutlery. The hotel staff wash their shoes in the pool. The hotel is definitely not 4 stars
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3
2
October 2, 2023
I liked everything. There are some nuances, but it does not affect the overall assessment. The sea is close, the food is not bad, the pool is on fire)) The most important thing is not caught rotovirus, which is considered rare in these parts))
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July 22, 2022
A nice hotel with a new renovation. Everything is clean and tidy. The bed linen is just super! In Turkey, this quality is not available in all hotels. Buffet meals. The assortment is small, but everything is delicious. Nice furniture, panoramic windows in the restaurant. The sea is close. Stones. The legs are always clean, there are no jellyfish. Sun beds are free, there are no beach towels. It is located in a village where there is nothing to do. Boring. I recommend it to anyone who wants peace and quiet. Just the sea and rest. There is a representative of the tour company right at the hotel.
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9
1
August 25, 2024
I didn't rest here. Impressions from the street. The beach is a little cramped for so many people. And the territory is large, but empty... There are few plants.
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2
November 10, 2024
No service, the reception staff can't communicate, the food is so-so, the bartender is great, even though I don't drink. I recommend being kinder and smiling more often and life will be better, thank you)
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3
1
June 19, 2024
Cons: there are no beach towels, linen change 1 time in 4 days, shower gels / shampoo, soap - put in the room only on the day of arrival.
There are periodically no dishes in the dining room: no plates, no spoons, no forks.
The organization of entertainment for children is very weak.
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3
May 23, 2023
I am not writing for visitors, but for the managers of the Apsny hotel.
The hotel is certainly a cut above everything in the area. But there is also the inexplicable:
1. we arrived with a child of 1.5 years old and immediately asked for a crib, they promised it to us, but even after the 3rd reminder they did not give it. It's good that we had a 2-room suite)
2. Tea at lunch for the first 3 days was both black and green, then only green, and then the green disappeared. Fortunately, the compote is great!
3. There is not a single chair / armchair in the room or on the balcony, it is very unusual.
4. Deck chairs, okay, there just aren't enough of them. But after all, an attraction is made of this - in the evening, the staff collects deck chairs in neat piles, and fasten them with chains on the lock, so that no one rests. And in the morning they unfasten it, but no one knows at that time. I return from a morning walk one day at 7-40, the other at 8-20, and vacationers stand on the beach like gophers in a field, waiting for them to be given deck chairs. One day around 10 a.m., the staff walked along the beach, warned vacationers that the deck chairs needed to be vacated. And by 11 they took away all the deck chairs. Supposedly a storm, dangerous!
5. WiFi - yes, it is there, and the equipment is good, but firstly it needs to be properly configured, and secondly it needs to be monitored! on the 5th floor, one of the points regularly issues incorrect settings to client devices, which vacationers inform the girls at the reception.
6. If there are 3 elevators, it is sometimes not possible to leave by elevator. The elevators are configured as for an office building and not a hotel.
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2
1
May 28, 2024
Lovely hotel, we had a rest in April, the weather is great, the sea is near the hotel, the staff is very friendly👍
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3
November 14, 2023
Good afternoon. Rested in October 2023. The room was two-room. The ticket was bought on a special offer. Everything is completely decent. There are no questions about food, staff, territory. You can safely go.
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3
2
September 15, 2023
In principle.... not bad... but the service...in Abkhaz. The girls at the reception behave arrogantly, the bartender has a hypocrisy: one guest is everything, and others may refuse, scold, want to be friends with him, so that he at least smiles at you, and does not look at you arrogantly, call him "brother", make stupid jokes and laugh at his jokes. The hotel is not bad, as long as it is new.They cook well, there can be only one claim to the dining room, there are few trays and appliances. If there are a lot of guests, then you may not get: a plate, a glass and a tray (Everything that is stated is available: a swimming pool (by the way, they clean regularly), sun beds, meals, brunches, alcohol (often ends if there are a lot of guests), animation....well here...not ice (((, animators do not contact children...they do not know how and do not even try (To sum up: territory -5, beach - 5, room - 4 (and this is still new!), food - 5 (you will find what to eat yourself and what to feed the children), delicious, homemade, animation - 3, staff -4 (except reception and the bar...there's trouble there). Calm, quiet rest: sun, sea, beach), not bad. Another of the disadvantages is that there is no information structure nearby (transport, shops). Among the wishes, you can add landscaping and expansion of the playground))
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September 2, 2023
It's terrible!
Holidays in Abkhazia at the price of Turkey, with the lack of basic service.
The rooms are old, small, squalid, dirty. On the day of arrival, I asked the cleaner to wash the floor three times, but each time he stayed with curly short hair, I don't even want to imagine what kind of places they are.
The beach is dirty, dirty, baby diapers, cigarette butts, garbage. People come to occupy sun beds at 8 a.m., put towels, stones and leave. You come in after breakfast, there are no people, but everything is busy. Lie down only on the pebbles, and the hotel administration does not prevent this in any way.
There are dogs all around, they also shit on the beach. The dining room is generally a solid cringe. The feeling that people don't care what they eat, the main thing is to fill their stomachs. Everything is the cheapest. There is not even sausage for breakfast. Cheese, margarine, porridge puke on the water. They have never fried eggs in 12 days. I'm not talking about beans at all. For lunch, cabbage salad, cabbage with cucumber, cabbage with beetroot, cabbage with carrots, cabbage with cabbage and so on in a circle. There was no fish either. But there were zucchini every day. The level of a cheap dining room. It hurts to look at food, not what it is. I put -10 for variety. There is a constant shortage of tables, glasses, and appliances in the dining room. Half an hour before the end of lunch / dinner, the plates are removed so that whoever comes can no longer impose. The plates are washed by hand, through one dirty, greasy.
There are no beach towels, no bathrobes. The linen has not been changed once in 12 days. A family of 3 people was given 2 towels for hands, 1 for feet. The child has rotavirus on day 3, my husband and I on day 6.
In the dining room, she asked to put rice in the child's room, so that if she starts to feel sick, then at home. They refused. I ask, what should I do then? No way! He will be cured. No broth, nothing, for people who are sick.
A room without a balcony. Only the window, it is not possible to raise it for money. The room has 2 sockets, a refrigerator and a TV. Charging 3 phones, a tablet and 2 hours is a whole problem. There is no animation. Two half-dead girls were doing exercises and that was it. Boredom is mortal. There is nothing nearby in the village. There are no cafes, no restaurants, no promenade. Dinner and hotel life ends at 8. The nearest pseudo-five is 10 minutes by car. It was the worst vacation in my whole life, I would really like to find at least one plus, but the pros
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7
1
August 2, 2024
The hotel is not all inclusive, just the food and the diet are the same !!
The location of the hotel is among the abandoned, if you want to buy something or sit somewhere, then you need to go. Either to Pitsunda or Sukhum
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4
1
May 12, 2024
I liked the hotel only because it is on the beach.
The pool is not heated!
There is often no receptionist at the reception. There's no way to get through to them. The room is not cleaned cleanly. Shampoos and shower gels are not always used.
The food is homemade, simple. You won't be hungry.
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2
July 30, 2022
The hotel is new, everything is clean inside. The staff is friendly and helpful. But the most important thing - security - needs to be improved. Scooters and boats with bananas come to the beach right in the middle of the beach among the swimmers. They put people on scooters that ride a lot. The beach employee did not even get up from the sunbed to ensure the safety of swimming.
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4
2
October 8, 2023
Good day, potential vacationers! Of the pros: the hotel is new, the bathroom furniture is 4. Why 4? Press the toilet against the wall. There is no toilet paper holder (rolls on the tank). Room cleaning is normal. The sea (not the merit of the hotel) is close. The beach is clean enough, there are sun beds, awnings. The pool is warm, cleaned / cleaned every morning ..
Further cons. Really a hole. There's nowhere to go in the evening. If there is no water in the city, you will be unwashed. A day, two. There was such a thing. There is no well of its own. A lot has been written about elevators before... Buffet. Guys, this is a complete failure. Sechka, pearl barley, pasta. The plates are all broken with chips. There are always not enough spoons, plates, wet ones are taken out, dirty (not washed). Really homeless canteen. The staff is trying, but that's it. Fed like pigs. In general, a pension for retirement, who has not eaten anything sweeter than carrots.
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3
September 15, 2022
Rest time August 2022
Everything about the hotel and more…
An excellent hotel that underwent renovation in 2022.
If you are traveling with a large family, then the hotel has family rooms, unfortunately, there are not many of them.
We took two standard rooms, because the family rooms were all occupied. Unfortunately, we had to fight hard for the rooms next to each other, because initially we were accommodated on different floors and the children ran across the floor to each other. Therefore, make sure to specify this moment when booking!
ROOMS
The rooms are not very large, but clean and bright. All furniture and appliances are new. The room has a large TV (with many Russian channels), refrigerator, air conditioning. You can request an additional one. a bed for a child. Cots are provided for toddlers.
There is a clothes dryer on the balcony!
There is excellent Wi-Fi in the room and in the hotel building. Room cleaning for a solid 4. There is no curtain in the bathroom and the water, no matter how hard you try, gets on the floor. (you can only wipe it with a towel, which is not changed!)
towels
There are no beach towels in the hotel, you need to bring your own. And there is a problem with bath towels and small towels. They had to be beaten out with a fight. We received our own, only on the second day of rest, and even then not a complete set. The big ones are given only 2 per room!And it doesn't matter that you paid for more people. But, the most unpleasant thing is that they simply do not change. There were no replacements for all 12 days. The maids refer to the fact that there are not enough towels. Little has been purchased.
SOAP, SHAMPOOS
Upon arrival, two small pieces of soap, two bags of shampoo and two shower gels were placed in the bathroom, all in tiny bags at once. When we asked for more soap, the maid said that they were being scolded, that they were giving out more. And they gave us the unfortunate piece after our arguments about the paid 2+ 1 people per room. There is nowhere to buy soap and shampoo, only if you go to the market in Gudauta (but more on that later). Be sure to bring your own gels and shampoos.
IRONING BOARD AND IRON
There is an ironing board and a good iron on the floor. (For this, just a huge thank you to the hotel!)
beach
The hotel is located on the first line. Sun beds are free, but they must be occupied in advance, because then they will not be available. The beach itself is large and pebbly, it hurts to walk barefoot, and the entrance to the sea is also pebbly. But, two meters from the shore there is already sand! The sea itself was clear, especially in the morning. Dolphins swam for a couple of days, once jellyfish and small crustaceans. There is an excellent swimming pool during the storm. Stray dogs roam the beach, harmless enough.
RESTAURANT, FOOD
The restaurant is more like a good dining room. Large wooden tables and chairs.
The cuisine is Russian, the food is bland and monotonous. (It reminded me of a school cafeteria in some way). Dishes: chicken, fish, cutlets, hearts, pork. Fruits are peaches, watermelons. Everything gets boring quickly.
All the food is slightly warm, because the containers with dishes are on the transfer table without heating. But there are two microwave ovens in the hall where you can heat food.
After the meal is over, the plates must be carried away by themselves.
Tables are wiped with one cloth for everything. A lady walks around and wipes the tables after each guest. He does not wash the cloth anywhere, does not rinse it. And this is despite the fact that ROTAVIRUS is rampant in the hotel!!!!
ROTAVIRUS
I will not speak for the entire existence of the hotel, but at the end of August, every second person in the hotel became infected with rotovirus and every first one has already been ill there. All you can hear on the beach is that one is sick, the other is vomiting. There are no children right on the beach. The sounds of their people puking could be heard through the ventilation. And the hotel staff confirms that there are a lot of sick people, especially a lot of children. We lasted long enough for 7 days, but we got over everything. Me and my eldest son are on the way home! (It would be better if it were earlier) We arrived home with a temperature below 40 and terrible intoxication.
SERVICE AND STAFF
The hotel staff is mostly friendly and pleasant.
TAXIS AND TRIPS
Excursions can be purchased at the hotel on the ground floor, but it is cheaper to take a car or call a taxi and go around by yourself.
At the reception, you can ask the administrator to call a taxi and get to the market in Gudauta, the cost is about 200₽
You can also get to New Athos in 1000 rubles. (read about Athos in my reviews, everything is there in detail)
You can go to Sochi Park.
The cost of a Minivan taxi to the border is 2000rubles . On the Russian side, order a Yandex Taxi for about 600rubles . The peasant taxi drivers offer to take you for 1,500 rubles. And it takes less than 5 minutes to drive. It is better to buy tickets to Sochi Park in advance, via the Internet, so as not to stand in Line.
The hotel's contingent consists of approximately 40% pensioners, 58% families with children and 2% young people. I won't talk about everyone, but there are grandmothers, which is called the USSR. Boorish, arrogant. Fortunately, there are very few of them.
In the evenings, the hotel is boring, there is nothing to do, and there is nowhere to go. There are a couple of cafes, one of which is scary to even go into. Nearby there are several local shops with tea, wine, juices, ice cream, water, etc.
For small children, the hotel has a tiny playground, but the kids are happy.
If you fix the flaws and overcome rotavirus, then the hotel will be great. In general, I recommend the hotel!
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5
July 3, 2022
We are just delighted with the rest in this boarding house. The hotel is open from May 29, 2022. The rooms have everything you need: air conditioning, refrigerator, hair dryer, TV.
We had a family connection, it's two rooms. There is an ironing board and an iron on the floor. Cleaning every day, we even refused, the towels were changed as soon as asked.
The staff is very friendly, polite and smiling. The food is delicious, closer to the diet, buffet.
It is located close to the sea (1 min) , there are many sun loungers, umbrellas, a canopy on the beach. The beach is made up of large and small pebbles. The sea is cleaner than in Sochi, we drove by car, swam, compared. A swimming pool is being built. The territory is in the process of being settled, but there are already flowers and trees. There is a village around, cockerels can sometimes be heard and cows walk (however, as everywhere in Abkhazia). You can buy excursions for every taste at the hotel. There is no entertainment yet, but in the evenings they turn on music, the kids frolic. We will definitely come again, a great hotel.
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13
5
October 1, 2023
A quiet family hotel, for those who value a quiet holiday... catering for 2+, then there are no spoons, then forks, then plates, then trays with food do not change...BUT the quality of food is good, there are no complaints. Its own beach, pebble... leisure at the hotel is organized for three, the rooms are simple without frills, refrigerator, air conditioning, TV, free wi-fi. The linen in the room is changed every four days, cleaning every day, there are no beach towels.
See original · Русский
4
3
July 21, 2023
We lived here with children, for 19 nights in July, we chose, among other things, based on reviews on Yandex, and I will describe my impressions.
We booked and paid for our "standard two-room-connect" already in Abkhazia.
There is a buffet in the dining room, at first glance there is a choice, but after a week it gets boring due to the large amount of pepper and salt in everything. Chicken dishes predominate, less often pollock and pork , even less often beef stew with potatoes ( very rarely ) , there are few fruits , mostly apples, if you come to chat at the very beginning of lunch and dinner, you can catch oranges, you managed to catch peaches twice, by the end of the third week a watermelon appeared at lunch. For the first two weeks there was no sour milk at all, by the middle of the third week kefir appeared for dinner. In general, the people responsible for the budget and the purchase of products have a fat unit, but the cooks try their best and are able to use what they gave, by the way, at our request, they cooked empty rice for a week to leave the youngest after the infection caught here. A good range of pastries, your own fresh bread. From 11 to 12, donuts, tea, and coffee are brought out. From 16 to 17, ice cream cups or fruit ice are given out.
The main disadvantage in the dining room is poorly washed dishes, "clean " often comes across streaks and small particles of food.
This is one of the possible causes of infection walking around the boarding house, we have been staying in Abkhazia since the end of May and there were no stomach problems anywhere, but here we were all covered alternately on the 5th day after arrival and we were not alone with such a problem , unfortunately . And this problem remained until the end of our vacation here , the administrator approaches the employees after complaints , tells them off , but nothing changes .
They are trying to make the territory neat, they plant flowers, but they still have to work and work until they are in good condition, lawns are unsuitable for children, they are all in bumps , traumatic , there are sharp edges of rebar sticking out , the playground is small, there is no sand in the sandbox, basketball rings were broken on the playground . We didn't use the pool, but it looks good, with sun beds. There are not enough sunbeds on the beach for everyone. The pebbles are small, convenient for entering the sea , 3 meters from the shore the bottom is already with sand. The beach is cleaned of debris, but blunder, you can run into a broken bottle, you need to keep an eye on your feet and children in general, after the last storm, the logs lay for a week and remained until our departure. The rooms are well cleaned during the day , at least on the 8th floor , regularly and in advance , there was no need to go and ask .
But the night cleaner on duty let us down when the child vomited, she did not have chemicals and cleaning and disinfection products. There is a medical room nominally, the nurse does not have any medicines relevant here , fortunately there are pharmacies in Gudauta, the nearest one is 30 minutes on foot.
To be honest , according to our impressions , we could safely put 2 , for 19 nights we paid 335,000rubles and the expectations were for this amount more , well , certainly not just apples and chicken to gnaw , we love them , but not so much.
I also forgot , there are no nets on the windows, balcony doors, but there are a lot of mosquitoes, you can't sleep with them open, well, the music rumbles steadily in the neighboring guest courtyards until 23.00 , once they made noise until 3.00 , went to the administration , asked to influence neighborly, this did not happen again .
See original · Русский
5