A huge minus, he blocked all the advantages of the hotel dirty rooms, there is no cleaning, they did not take the garbage out of the room for three days, they had to put it in the common corridor and use their garbage bags. We bought a ticket for four (two children) There were 2 sets of towels in the room, we immediately went to the reception, please bring another towel, four of us said OK, but there were no towels, they came up in the evening, they came up the next day in the afternoon, they came up in the evening, everything was fine, on the third day I took out this garbage and that there was no reaction to requests, they came up on the third day the question is the same to the administrator in the morning and in the afternoon, in the evening this situation became very heated and I had to demand in raised tones and not ask, everyone immediately appeared a towel and took out the trash, it's sad that the service is of this level, and the most interesting thing is that the administrator said a change of towels in 5 days, garbage should be taken out but not mandatory and I also took a book of reviews and they are all negative, they all bought here, when we chose the hotel, we also read them ((((
The food is normal, varied, you can choose, the dishes are washed mediocre, there are plates with chips and cracks. The concept of the all-inclusive hotel, so the people in the morning are already with glass eyes, on the ground floor there is an ambergris and a disc as if the shift workers came off the chain and drink immensely, they did not try alcohol with the kids, there is no animation, there are drunken faces in the pool from morning to night..
if you go and drink with a company, then the place is super from dawn to dawn, but there is nothing to do with children here
I'm not going back to the Apsna Hotel.
It is quite good for Abkhazia to have something to compare it with.
We did not find significant disadvantages to lower the rating.
1. The room. We lived on the 3rd floor. Clean, tidy, new furniture, but it was missing, namely chairs. The mattresses on the bed are comfortable, moderately hard / soft, not sagging. The refrigerator, TV, and air conditioning all worked properly. The bold advantages are a bathroom (there is a bathroom, not a pallet, good water pressure, hot water without interruptions, there is a hair dryer, an extractor hood works, there are no extraneous odors) and a clothes dryer, which does not need to build anything on the balcony from ropes. I was surprised by the impressive parquet floor.
2. Nutrition. The food is simple, but it's delicious at home. If you treat food adequately, then you won't stay hungry for sure. I won't call the menu very monotonous. During the 6 days of our stay, the chefs tried to diversify the dishes. They even ate strawberries from the fruits. A separate delight is dried fruit compotes and homemade lemonade. You need to clean up the dishes yourself, but I think this is a plus, because you can see which tables are free, well, maybe people will be a little ashamed of how much food they themselves carry to throw away, which they "grabbed". Minus - there were constantly not enough cutlery. The bar includes alcohol in the accommodation - wine, beer, chacha. The wine is pleasant to my taste. And also in the bar, you can pour plain drinking water into a cup, they pour it into a 5-liter dispenser.
3. There is not much territory. But the beach is very close. Apparently, he is being monitored normally, because no large debris has been noticed. The sun beds are in good condition. There is a canopy and umbrellas are provided. The pool is small, but heated - it saved us, because in early June the sea is very invigorating.
There is Parking right on site, you don't have to worry about your car, always in front of your eyes. The description promised a gym, but it was closed during our stay. This is a minus for us. The downside is the music in the dining room, where there were "newfangled" songs with mats. And when checking in, the receptionist girl just silently gave us the keys, did not tell us anything - what, where, how, where to go, etc., it should not be like that, the guest must be at least briefly informed about the infrastructure and location of the main locations.
In general, we were satisfied. If possible , we will definitely return ☺️
We were from June 17 to July 3, 24.
Check-in. We were given a room on the 2nd floor corner near the dining room. That is, in front of your windows, two meters away, people are sitting eating and looking at you) well, another minus is from seven in the morning, a wild yell of children and parents yelling at them, who go to the dining room.
We came with a request to change it - not immediately, but we changed it. (the reception is extremely unfriendly, while their receptionist is a very responsive girl)
They were given on the 10th floor. The view is gorgeous, but it turned out that my child is afraid of the elevator, he only walked..or he refused to leave the room at all once again. I'm going to change the number again. They refuse, they say there are no vacancies. I wait a day or two, I go to the administrator, the room is immediately located. (all three elevators periodically break down in turn)
The standard rooms are large, there are smaller ones for two. There are comfortable new beds with a high backrest, there are none at all. For this reason, where there is no backrest, the walls are stained. The soap set is given once. There is a hair dryer.
Canteen. The usual food, we were satisfied. Especially the duck, it was every day, but not everyone knew that it was a duck) breakfast omelets, boiled eggs, pancakes. Empty trays are immediately changed. There were pancakes with filling, they can take out without, etc. Sausages, beetroot cabbage , casseroles, chicken, cutlets pasta .., apples oranges were always there, a tray of cherries could be disassembled by five people, they no longer took out. Sour cream, mustard and jam, Which everyone confused with ketchup and took to sausages)) at lunch and dinner, there is no sour cream or mayonnaise! (but there is ketchup),
there is the head chef Galya- she will always give you mayonnaise in the soup if you ask.
Soups are normal thick, sometimes with meat, sometimes without okroshka. The pastries are delicious - the children are happy.
Indeed, sometimes there are not enough dishes. At the same time, people persistently take food to the rooms in plates. The staff tries to bring out new plates quickly. Go either at the beginning or at the end, everything is always there.
Lunch and dinner are always olivier salads and others. There were also seafood. There are always different side dishes, meat and fish.
Compotes are all sweet, juices from vending machines too (you can get water in the dining room.
The beach bar works on the principle of one piece of cupcake in hand if you go to the beach, if you sit at the bar they will give you more. The same goes for the wings and the cradle. The wings are of course very tasty!!!
Beach pebbles, it is very painful to go out without slippers, slippers are sold at the 500r hotel.
The approach is abrupt after four meters up to the neck, the stones end and the fine sand begins, the children dived behind it all the time) there was a storm once. Jellyfish the size of a nickel are very rare. Well, there were a little more on some day , but it wasn't like that.
There is a Sap rental service . Banana. Quadric. A boat for a boat trip is all about entertainment. There were enough chaise lounges, then there were none. It depends on the workload of the hotel. There was a week when the shade canopy was occupied with towels at seven in the morning))I come half past seven, 50 pieces are lying under a canopy of towels)) this is how people occupied the shade, then a week passed and the canopy became free until the opening of the cage with sun beds, sun beds are given from 8.
There were always sun beds in the evening.
The staff at the sunbed rental does not speak Russian, as well as at the pool.
The pool is sometimes cleaned, sometimes not, the water is cloudy, but warm. Our children paid off normally in 17 days. There is a joke on the pool in general, some will put towels on it from arrival, so before departure))) you go in the morning, the pool is closed, 10 pieces of canvases are always lying)
There is animation for children, and they draw and dance and weave and. They play, at the end of a mini disco. For adults, exercise on the beach in the morning, then exercise in the pool, water polo in the evening. Then there was a disco, there was a master class on bocate a couple of times. At 22.00 there is silence. We went to hang out at a cafe by the sea with our column and friends.
Those who will live on the 2nd floor keep in mind that there are smoking areas below the balconies, smoke is pouring directly into the rooms. It is unclear why this was done. Sometimes even at night you open the door to ventilate, and someone is smoking downstairs.
Next to the hotel there is a small magnet store and several tents. Taxi drivers will take you to the market in Gudauta for 300 rubles. In the new Athos minivan for half a day 3.5.
Take a taxi to the Abkhazian feast - 800 for four and 1.2 entrance to the feast itself - a total of 1.6 per person , instead of 2.3 tons .
The climate is wonderful, thunderstorms were avoided, the rest was a success!
I will add about the bar- Levan will not regret anything for you - it pours from the heart. From 10 a.m. chacha, 2 types of beer and red wine until 10 p.m.
We gave 120t in 17 days for two adults (reb is 12 years old already as an adult) without a road.
I would like to be friendly from the reception, otherwise it feels like we owe them.
If you are going to relax, and not poke around in the cons of the hotel - you will like everything!
I recommend the hotel - it's very good for Abkhazia!
I'll upload crawlers to YouTube. Please do not yell as I can and I take off😂
PS. There are a lot of stray dogs at night, be careful they bite like playing, there are fewer of them during the day, but I saw how the child's slippers were taken away and began to play (the child stroked them.
We rested from 01.09.2024 to 08.09.2024. Upon arrival at the hotel, we were greeted by a very unfriendly receptionist. We arrived at 22.30. Therefore, we were left without dinner and without a dry ration. Although everything has been in effect since 09/01/2024. I had to go to the nearest cafe and have dinner. The room was very dirty. It seemed that the floor was not washed at all, I regretted that I did not take slippers . It is impossible to walk barefoot. The most terrible thing is the dining room, which for some reason is called a restaurant. The dishes are dirty, it's time to start the dishwashers. You choose clean forks and spoons, because not everything is so clean there. The horror! Study and study in foreign hotels. The food is terrible. You choose something edible from the whole pile of everything. Therefore, a lot is thrown away, and not from the fact that Russians like pigs gain and then throw it away. I read this in the reviews. No. That's not so. It is thrown out because it is not tasty. Even for the dining room. You can write many more cons. The only thing that decorated them was the sea. Close. There are also many disadvantages along the beach . It's time to make stationary umbrellas and soft sun beds.
There is a little whiff of union (it's nice for me):psychology and service. I will write from the point of view of my mother from the age of 3, the hotel is new, the renovation in room 417 is fresh, I haven't seen any others, but I think everything is new and modern. There are three children's channels on TV, in the evening you can take a little child before going to bed. For three with a three-year-old child in September, 23 -9200 rubles. a day through the agency I chose according to reviews, in order to be as comfortable as possible with the child. In Abkhazia, this is difficult in principle.as we are used to in Russia: there are no game rooms, cafes. There is a small playroom in the hotel, but there is nothing there except pencils and a ball, but parents with children sometimes go from hopelessness. I think the hotel can work out this issue. The main visitors are still aged - at least 70% , the catering is excellent, there are a lot of pastries and cakes, there is a large selection of what to eat for kids, there is even a distribution of cereals and milk separately, a large selection of drinks. A comfortable swimming pool, there is a zone for kids and local circles. Ours didn't even want to go to the sea, except to leave the pebbles and play on the shore.
Your beach needs improvement. For those who leave on their own business, a dry ration is provided, but we did not use the shopping center, we did not forbid taking buns and sausages from the dining room (believe me, in Abkhazia it is very important not to leave the child hungry, because it was not us who ran into the store, if he bought frutonyanya or chikenkuritsa) watermelons melons and figs, which are treated quite different than in Russia, delicious are always Generally fed for slaughter! 5 times a day .And breakfast is very convenient from 7 in the morning right up to 10. You can not change the mode, but choose a convenient time for yourself. I didn't like the local alcohol, but some people sit in the evening with drinks. In general, I liked everything very much, then we went to the Pine Grove in Pitsunda for a change. In apsny I liked it more, the hotel itself, the rooms and the presence of a swimming pool. But the territory in the pines is something magical, alleys of pines and alleys of palm trees, a variety of vegetation, super. There is no such thing in apsny.
Important note: the sea is warm here, it was icy in Pitsunda, we did not swim (near the confluence of the mountain river Bzyp), but this is about the place. Gudauta seemed extinct to me, because there are so few people and movement. Taxi local does not know anything at all, it is a quiet horror of the neighboring city, if it is not about sightseeing routes. Navigators and mobile communications are not used because it is expensive, the prices for transportation are decent. Well, the ultimate desire to earn the maximum. On an excursion to the New Athos waterfalls and seaside Park, you can get an inexpensive 12 km. This is all one place, not three, as the taxi voices. Take a walk and call back so as not to overpay.
A very convenient application has a local a-taxi like Maxim and Yandex.
There are evening games and classes for children in the pines, very interesting, there is no such thing in apsny. The kids frolicked there all evening, and here you have to entertain yourself, think over evening classes.
According to the recommendations of experienced people, next time I want to try the Apsara hotel or boxwood grove. Thank you for a wonderful stay. 5 stars and a small minus for the lack of organization of children's leisure. Photos of food, the view from the balcony and local burenok from bambora are attached.
I liked everything, the food, the room, and the sea. Silence, in the evening a children's disco (not noisy, not annoying), of course, lovers of night parties and clubs have no place here. This is for a family vacation.
From the very beginning of the check-in, I had to pay 200 rubles per person for insurance, although everything is included in the contract, after that they said that I had to pay another 700 rubles per person per hour for earlier check-in, while they did not issue a check and could not hand over the change. Upon entering the room, it turned out that there was nowhere to put things, the shower was broken in the shower, there were no shelves for hygiene, the drain tank was broken (the drain button of the barrel was jammed), there was no rug in the shower, it was cold in the room itself. There are four hangers on the four-bed room, which are broken. There is one billiards table and one tennis table with old (dead) rackets for 1000 rooms, which must be taken at the reception. There is a volleyball and basketball court, but no ball. There is nothing to do, the staff is rude, impolite. One plus - for alcoholics - bottling alcohol from 7 a.m. to 22:00 p.m. A boozy hotel in one word. One star is only for the first coastline. According to the neighbors, there were no towels in the room when checking in.
Rested in late September, early October. The weather was wonderful, it rained for just one day and the sea was a little stormy. We rested with pleasure. The rooms are spacious, new furniture, comfortable mattresses, clean linen. Replacement of towels on request. The restaurant has an acceptable range of dishes, everything is very hearty and homemade. Special thanks to the chefs. In general , everything corresponds .
A beautiful heated pool,
Magnificent views, sunset and sunrise can be observed from the balcony.
Decent breakfasts, lunches and dinners.
Billiards and table tennis.
The rooms are normal, but without sophistication.
A great boarding house! Thank you very much! The beach is clean, the rooms are cleaned every day, the territory is well maintained. the food is normal, you will definitely not stay hungry (even if you did not get to breakfast, lunch or dinner, you can eat donuts, snacks- additional food stations)
The staff is friendly, smiling, sympathetic. I would like to mention the work of Diana's canteen employee - she very carefully monitored the cleanliness of the hall and prosperity. Everything is fine! We had a great rest!
Success and prosperity to the Boarding house!
A super hotel. The food is very tasty and varied. The staff is very polite. Many thanks to the woman who cleaned the rooms on the 5th floor. She is very polite and kind.
A disgusting hotel. Everything is included, that's a big word. In fact. Regular canteen meals. Rooms, without chairs. There are wet dishes in the dining room, which are not pleasant to touch, coffee, sugar, salt in loose form, where it has not been for a long time. There are no beach towels. There are cockroaches in the rooms. Drinking water is available only at the bar. The last straw was the beating of the dogs. I always thought that Oriental people love animals.Stray dogs are present on the territory. They were very friendly, extremely careful, and when I was there, the staff pulled the dog out by the neck and started beating it! This is nonsense!!! If you want to kill animals, do it without vacationers! It's an outrage!!!
- The food is not very high quality
- The food is not salty and there are few salt shakers
-Low quality alcohol, so many in the nearest store
- In the pool at the bottom of the glass
- There are not enough deck chairs anywhere
- The beach is dirty
- There are a lot of outsiders on the territory
- On the beach, they give out little food at the bar, and then they give it to someone or sell it
- The price is almost like in Turkey, but the service is zero
A detailed review about the rest at the Apsny hotel in Gudauta on the All-inclusive system.
We had a rest with my husband in this hotel from 12.09.-21.09.2023. according to the all-inclusive system. The ticket was purchased in the tour. the company fly-ru! Tour. operator "Alean".
The last time we had a vacation in Abkhazia was in 2018 in Gagra.
We flew normally without delays.
We arrived at Sochi airport and immediately realized that the attitude towards tourists from the tour operator "Alean" regarding the transportation of tourists has not changed, firstly, you run around Sochi airport looking for your tour operator, then you get into a tiny minibus without a luggage compartment (you put your suitcases in the back passenger seat) and so you go both upon arrival at the hotels and upon departure from the hotel! It took 3 hours from the airport to the hotel, taking into account the crossing of the border.
We arrived at the Apsny hotel. I liked that the photos posted on the hotel's website correspond to reality. The territory is large and well-maintained, fenced, there is security. There is a medical office. A swimming pool, a volleyball court, outdoor exercise equipment, a tennis table, billiards - everything was available! There is parking for cars. Wi-Fi was connected immediately. The speed is good! Catches all over the territory!
We arrived at the hotel at 10 a.m. and were immediately offered to check in, paying an additional 750 rubles for early check-in. We agreed, put on bracelets and received the keys to the room on the 10th floor with a sea view, as stated in our voucher.
Standard room, bed, TV, refrigerator, clothes dryer, 2 glasses, wardrobe, bedside table, table, hallway, hair dryer, air conditioning. More than 15 TV channels are enough. The air conditioner broke down on the second day, but it was repaired quickly within 30 minutes (apparently the batteries in the remote control were changed)! Animals such as bedbugs, cockroaches, midges, flies - were not seen in the room. For a complete picture of a cozy room, chairs on the balcony and 2 bottles of water in the refrigerator would not hurt. But alas!
Room cleaning - no questions asked! They cleaned every day, changed linen and towels 2 times. But there is a big question - why are shampoos, gels and soaps given only once upon arrival?
Meals are served in the buffet Restaurant, you will not be hungry! The dishes really can be a mess because they do not have time to wash them properly, the plates are chipped and wet with drops of water, the thermal sweat heats up for a long time and there is a constant queue for tea! If you come to the beginning of breakfast, lunch or dinner, you will stand in line and look for a table for a long time to eat - but there will be clean and dry dishes! If you come in the middle of breakfast, lunch and dinner, you will find a table and wipe it yourself, the dishes will be wet and you will wipe it yourself and the choice of dishes will no longer be complete! Come to the end of breakfast, lunch, dinner-there will be empty seats at the tables, there will be wet dishes, there will be dirty tables and there will be not enough food! It's up to you! There are no questions for the chefs. They didn't stay hungry and thank God they didn't get poisoned! Fruits were given every day, porridges for breakfast, soups for lunch, etc. The waiters 2 young men and 1 girl, even if they wanted to, would not have time to wipe the tables and deliver food and lay out cutlery! If I were the owner of the hotel, I would change the word "Restaurant" to the word "Dining room" then, probably, tourists would not find fault with the food and service in the "Restaurant" so much! From 11 to 12 you will be treated to donuts and hot tea in plastic cups on the street! But there will also be a problem with seats! From 15 to 16 you will be treated to a kebab with fried potatoes without drinks and there will also be a problem with tables and chairs outside! At 17 o'clock you will be offered ice cream "Ice cream"! Don't expect any other type of hamburgers and other ice cream!
The bar is a separate "state" under the leadership of the unfriendly and boorish bartender Eduard, who will do the following! One glass in one hand (there's nothing to barge!) Walk off the street 10 times and bow to his Majesty for every glass! There is no choice in the bar! Beer- draft Sukhumi! Semi-sweet red wine "Isabella" with the smell of braga! Cognac is very similar to colored alcohol! Vodka is like vodka! No white wine, no coffee, no tea, no liqueurs, no chips, no crackers, etc.Do not pour water into bottles (there is nothing to barge!)!!!! And it's called "All inclusive!".
The pool is open from 10.00 to 22.00. For 8 days of rest, we were able to swim in it 1 time! Our compatriots line up in a long queue by the pool at 10.00 and lay out their towels on the sun beds at exactly 10.00 and it is almost impossible to find a free sunbed by the pool during the day. But the pool is really heated! They try to clean it from oils and debris every day!
The beach is a 5-minute walk to the beach! In the morning, come to the beach, take a sunbed and drag it yourself to the place you like. Umbrellas will not be offered to you from the word-at all! The pebbles on the beach are small and sharp (take special shoes with you, if you haven't taken them, you can buy them in Gudauta for 500 rubles). The entrance to the sea is on pebbles and after five meters the sand and depth begin. The beach is relatively clean, but there are about 6 dogs of different colors running around. There are 3 souls. There is a cafe. There is a eucalyptus alley nearby. The sea is clear. The water is warm. There was a storm once in 8 days. The disadvantage is the absence of a bar on the beach —you can do without beer, but a drinking regime for vacationers would not hurt as there are a lot of children. And I didn't really want to run to the bartender Eduard under the hot sun for some water! And he didn't allow water to be poured into bottles in the bar, it was tantamount to a crime!
The dog animals are friendly, they can lie next to you and scratch from fleas. They can run around the territory and bark all night under your balcony. The guests of the hotel feed them both on the beach and on the territory. Security and hotel staff do not notice them. Thank God the cows didn't come to the beach! A herd of Horses once ate grass on the territory one evening, but the guards kicked them out.
Animation- billiards is always welcome, table tennis is welcome, volleyball if you want, please. There is animation for children, and there is a children's room. I will not write about the quality of the work of children's animators, since we went without children. I have not seen animation and entertainment for adults. Once on the beach I was invited to exercise and once in the pool I saw how they tried to do aqua aerobics! After three days of rest, the animators began to exhibit a music column on the territory, thereby organizing a dance floor. And that's it!
Excursions- the hotel itself has a tour operator. There is a choice of excursions. But taking into account the rise in gasoline prices in Abkhazia, the prices for excursions are "biting". My husband took a so-called "Fishing trip", paid 2 thousand rubles, swung for 2 hours on the waves in the sea. There was no fish. I came with nothing! The lady who offers vouchers prefers to pay for vouchers in cash!
The surrounding area - there are two good cafes in the surrounding area. You can sit in the evening and listen to music, eat meat and listen to the sound of the sea! Not much further away there are 2 kiosks with cognac, wine, tea, hot corn, coffee on the sand and smoked trout. A friendly female salesperson, Radha, works at one of these kiosks. We bought smoked trout, coffee on the sand and red wine "Bouquet of Abkhazia" from her. There is also a bus stop to go to the market and the city center and a taxi stand to the market and the center the price of the trip is 300 rubles! A little further away there are two private shops and a Magnit store where you can pay with a card. If you go to the city to a pharmacy or store, you can pay there by transfer. Connect the Wi-Fi, the seller tells you the password, and you pay with the card. But in the market, payment is only in cash! There is an ATM in the city, but in a single copy (closer to the center)! So it's better to take cash with you!
The attitude of the local population towards tourists is friendly!
I didn't really like the attitude of the tour company " <url>" and the tour operator "Alean" because they never called and didn't ask how we flew, how we rested!
It's up to you to decide whether or not to go to the Apsny Hotel! I wrote everything that really happened!
Good afternoon.
We rested in this hotel on NG, booked 3 rooms, as a result, one was refused in advance, I am still waiting for a refund, the 5th month has passed, they are feeding breakfast, the accountant's phone is blocked.
Vacation, June 2023, warm sea, pebble beach, rubber slippers on your feet (sold everywhere there). STANDARD room, got a sea view, change of bed linen, towels, once every 4 days, but if desired, as agreed with the maids, as often as possible, plus disposable soap and shampoo. The food is good, only queues, buffet, alcohol is not allowed. Afternoon snack, after lunch, barbecue, or lula, ice cream. Alcohol in the bar on the ground floor: wine, beer, chacha (excellent, does not get drunk in the morning) - free of charge, from 10.00 to 22.00, portion - plastic glass in hand, unlimited. In the room: air conditioning, plasma cable TV, balcony with clothes dryer. There is hot water in the bathroom, Feng, if not, ask the maid.
The Council. Do not take trips on UAZ trucks (jeeping, as they call it) on homemade extra seats in the back of the car, freeze, stuff your asses for at least a week, your ass will hurt, you will also knock your knees when driving through the mountains, take seats only in the car salon. Do not believe the two people who offer trips (tours) in Abkhazia, they lie about everything (this is not only my opinion), this is the only minus from the pleasant impressions of the trip! Who drives his car, he goes where he wants, looks at what he wants, except for the mountains, of course, there only on four-wheel drive UAZs. There are a lot of sights in Abkhazia, we couldn't cover them all! The locals were fortunately friendly.
1. Almost every night, someone always smokes in the rooms. A fire alarm is triggered. I just can't stand it anymore. Instead of resting at night, you go down with the children and documents in fear of fire. After that, you can't fall asleep for hours, but only doze off - again the fire alarm, several times a night.
The reception staff is quite rude. The most they can do is turn off the alarm.
Violators who smoke in the room are not punished. And how to do it - we did not sign anything at check-in, it is impossible to issue an administrative fine.
Now there is another repeat operation, and since there is no sleep anymore, I will write about other disadvantages.
2. Queues in the dining room first for trays, then for wet plates, then for the opportunity to sit down at a table that will be dirty, covered in crumbs, but at least a table. The food is cold, and it doesn't matter if you came up at the time of opening or not.
3. Elevators are another terrible story. There are no directional settings. You stop at each floor and explain that you are going up, not down, as everyone who presses buttons needs to do, or vice versa. Moreover, the third elevator does not work all the time, and with 100% occupancy, it is a whole quest to climb to the 9th floor.
4. Sun beds are in short supply. The beach is a passageway. If you do not book a place under a canopy in the early morning, leaving a towel with pebbles and standing in line for a chaise longue at exactly 8, then there is a 100% chance of staying without a chaise longue and without shade at all.
5. Skinny huge dogs, both on the hotel grounds and on the beach. At the same time, they sleep on outdoor chairs, on which the guests then sit. Also, companies of 3-4 drunken friends from neighboring houses can easily come to the hotel in search of new acquaintances, which is really annoying.
6. Room cleaning. Sheets and towels were changed 1-2 times a week. But. When the child vomited on the sheet in the evening, they asked at the reception to replace it. It turned out there were no clean sheets in the hotel...
I took off 1 star for all this. It's just boiling over!
Everything is fine! The food is delicious, the sea is clean, the pool is warm! The rooms are good, cleaning is carried out every day.There are no interruptions with water.Every day there is animation , a playroom for children , for adults - sports events (volleyball, basketball, football) , in the evening a disco / karaoke. Billiards,table tennis 👍we liked it
A good location, a good beach in the bay, so there are no storms and clean water, pebbles and small and large, sun beds in abundance. A large well-groomed territory with benches and swings for walking, there is Parking, a Playground and a swimming pool. To the sea 3 min.
If you leave the boarding house, there is nowhere to walk, the village.
9 days without worries. A great place to stay with an all-inclusive option. The staff is friendly. Comfortable rooms. Billiards and tennis. Sea... I recommend.
I liked the hotel. The room is nice with a sea view. The room has good mattresses, a large TV with all channels, a refrigerator, a hairdryer, soap products. The food was good, a buffet for "four". I liked the outdoor pool very much, the water is heated, always clean. In the last 2 days, the water was constantly turned off, it was inconvenient. In general, the hotel is good, the sea is nearby, the beach is well equipped.
A good place . The rooms are clean! Room cleaning every day. The sea is 50 meters away . The hotel has its own beach with sun beds (enough for everyone). Clean, warm pool. Very tasty and varied food ! One minus, there is no entertainment, not for adults and not for children (there is no animation). There's nowhere to go either.
The hotel is renovated, the interior is modern, white linen, cleaning is done every day. The food system is a buffet, the menu is varied, but mostly hot chicken and pork, fish only pollock and herring in salads. During the 7 days of rest, there was never any beef for hot. Round the clock on the ground floor, the bar has access to soft drinks, compotes and water. Alcohol from 10 a.m. to 22 p.m., wine, chacha beer. There is a swimming pool, a playground, and a sports ground on site. The sea is within walking distance, the sun beds were always available. Overall, the impression about this hotel is positive.
Terrible hotel. I am not a whimsical or squeamish person, but this is nonsense. Holidays in Abkhazia at the price of Turkey, with the lack of basic service.
I don't usually write reviews, but it's worth writing here. We rested with friends and families in this hotel from 1.08.2024 to 08.11.2024. The days of departure home were counted . A negative impression has already begun to form upon check-in, we arrived a couple of hours earlier, we were refused check-in, they said wait for two hours, as a result there are available rooms, but there are no two hours, seven hundred rubles is a fee and you have a la, come in. Everything is included, that's a big word. Regular canteen meals. The food is not tasty (undercooked potatoes, undercooked hard buckwheat, overcooked pasta), rotten eggs for breakfast, cheap sliced sausage and margarine instead of butter. The dishes in the dining room are dirty with leftovers, the plates are not really washed and not wiped at all.. There is not even a smell of cleanliness in the dining room, the floors are not washed, sticky, when you walk, shoes stick to the floor. It's painful to look at food, not what it is. The service is so low that there is not even a standard canteen heating of food. The staff in the dining room is rude, the attitude towards the guests is disgusting. Always with a disgruntled face .
There was an outbreak of rotovirus in the hotel. but the hotel didn't even try to fight him. There is a puddle of vomit right at the entrance to the establishment. Everyone steps over, jumps over, the children are carried in their arms. People come up , ask, notify the hotel staff, but no one is in a hurry to remove the green mass right from the doorstep . After about 30 minutes, a man came, wiped it with a mop and left. Do you understand? He smeared it and left. No bleach, no disinfection. And we have seen this everywhere. In the elevator, by the elevator, in the corridor, on the street, next to the benches on the street... And what's going on in the rooms where they just wiped the middle of the room with water. Disinterria in the hotel, horror, this is the first time I've seen it. The hotel is completely unsanitary. There's a puddle of someone's vomit in every room. It's all mud,
We Got Infected With Rotavirus. the child is on day 3, my husband and I are on day 5.
The curtains are dirty and torn at the same time.
The feeling that you have been deceived and robbed in the literal sense.
No one cares about the guests of the boarding house.
The only plus is the clean sea and the clean free beach.
We liked everything. We had a rest together .
The hotel is new and pleasant. Each room has a dryer, hair dryer, new furniture. We had a bed with a headrest, the guys don't. As luck would have it . The view overlooked the pool and the sea.
the territory is there, its own beach with sun beds and a canopy
The food was delicious . If you come to the dining room at the opening, there will be a queue and a fight for a free table , but if you wait a little , the queue will disperse and the tables will start to empty, they always came an hour after the start of lunch and dinner, they could always sit down . Yes, the food is not hot, but warm . There is a microwave in the dining room.
Alcohol:
The beer is delicious , it's not bad , the wine is very diluted ( dry red ) for me , the chacha was said to be not bad either
The bar is open from 10-22 after that there is silence and everyone goes to their rooms
Animation seems to be only for children, adults are entertained by the mafia in the evenings
They give you ice cream , delicious
There was Fruit ice and cups
The pool is nice and warm
It is very beautiful in the evening with the backlight.
Cleaning every day.
Of the cons for me
These are very long elevators , there are three of them , but sometimes only one elevator works . They break down very quickly .
And there is no drinking water , I had to buy it .
There are a lot of street dogs , sometimes they run in a pack . They seem harmless , but not very pleasant .
Nearest store -30 Min by bag Babylon
There are tourist shops along the way, but this one has an assortment and payment by card
It 's boring in the evening , of course , there 's nowhere to go
But you can swim in the pool or sit on the patio on sofas .
I would like to tell you about my vacation at the Apsny boarding house. We were there in early June. The room is not large, but clean, renovated, has air conditioning, refrigerator, TV. The food is without frills, but we always found something delicious to eat. The buffet, the only thing is that the restaurant did not always have enough appliances. The room was cleaned every day. The view from the room was great, on the sea. The staff is kind, helpful, and no one has ever been rude all the time. On the first and second floors there were areas with upholstered sofas and armchairs, there were many benches and swings on the territory. The beach is very close, there are sun beds, but almost all of them were always occupied. But we were not upset at all, we are not spoiled tourists, we could just lay down a towel and sunbathe. There is also a warm swimming pool on the territory of the boarding house. There is not much entertainment for a 6-year-old child, but there were animators who entertained the children in the evenings, but my child was not bored. I ran, swam, and climbed on the playground. In general, all minor disadvantages are more than compensated by nature, the sea, the mountains and the air of Abkhazia. As a result, we, the untalented Ural tourists, really liked the rest in the boarding house and Abkhazia as a whole.
The sanatorium and the food in it from the time of the USSR is practically impossible, they cook disgusting, there are always not enough plates, wine and beer that are poured all inclusive is also not possible to drink, there are a couple of advantages this is a canditer in the room and the boarding house itself stands on the seashore, the rest is all one big minus, the room is cleaned every day with a damp cloth and they roll dirt on the old parquet from corner to corner. The shower head is attached to the bathroom under the ceiling, the wife, at 170cm tall, could not get it, there is no trash can in the room, there is no soap dish, although small soap is placed directly on the sink, toothbrushes also have nowhere to put toilet paper on the toilet tank because there is no attachment for her. There is another plus - the cleanest sea and warm.
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Анна Х.
Level 4 Local Expert
January 7
Location. Excellent staff (not all of them, of course) the breakfasts are good, but cold. But, there is a microwave oven. But THE RECEPTION! It's so frustrating. It feels like they hate all the people on the planet, or Russians. At first they didn't want to move in, then they used 2 towels for three people. I asked the cleaning lady on the 6th floor about the towels, explained everything calmly and apologized. A couple of days later, I asked the reception desk - they started yelling at me that the laundry was not working due to light outages. I left in silence. Change the reception staff!
A good hotel, varied food was enough for everyone, even if they came late.
The room is clean, there are different levels in the pool where the smallest can swim.
Animation for children, children's room.
Cons, very weak Internet, it is visible that photos are not loaded at all for a very long time.
There was often a queue in the dining room, a shortage of trays of plates or mugs, and we had to wait for chairs and a table to be free.
These are the only disadvantages.
We arrived at the end of October. It was still warm in the afternoon. They wore T-shirts.The first line from the sea. The sea is clean, hammocks and swimming boards are available, a tennis table, billiards. Everything is included in the food, five meals a day, even alcohol is included.the pool is technically heated. That's just let down the playground. there were no Swords and, in principle, the basketball rings were broken off. And so everything is good, the service is excellent, the hotel is clean, new and modern. my family really liked it.
We stayed at this hotel from 07/12.24. to 07/18.24. I have not seen a worse place. It's very dirty. We arrived early, paid 2,700 for early check-in, and settled us in room 703. Instead of resting, I began to clean up. I knew that Abkhazians were not the kind of people who would be obsessed with cleanliness, but I also did not think that it would be so dirty. Black hair all over the bed and on our and on the children's Euro pad. The bed is broken, the mattress is all stained, the bed linen is all stained yellow. There is a huge sleigh on the blanket.when asked for 2 blankets for the child, they said that it was not provided. That is, the payment for the child is provided, but the blanket is not🤬🤬🤬🤬🤬🤬🤬
The buffet is monotonous, I haven't eaten for the last 3 days because I'm tired of the same thing. The plates were broken, forks and spoons were always missing. Queues for tables. Everything is included, provided that 1 ice cream in hand, 1 cradle, 1 coffee😂😂😂😂😂 alcohol is generally a separate story: wine is like brashka, chacha is pure alcohol, and beer was poured with an interval of 10 minutes, their keg overheats. Animation for children was a little bit, then they painted aquagrim on the stones. But for adults, they just turned on the column for 2 hours, and then they hung up and there was nowhere to go. Simply put, a pension. The vacation is ruined.
And yes, one more important point, the Abkhazians do not like us Russians, they only love our money and help from our president.
The location leaves much to be desired, as in the slums, there are destroyed or unfinished buildings around. There are also advantages, as stated, a warm pool, a large territory, access to the sea. The food is like in the dining room, but you do not expect that you will have enough food.. and it's not about what time you got there, but in general they don't cook according to people. We were at the New Year's banquet🤦♀️🤦♀️ the food was choked already cold, we constantly had to remind about the dishes that were not put on the table (from the declared one) , the banquet was throwing money away!
I want to say a huge thank you to the wonderful hotel for the rest! Comfortable and clean room, delicious food, the only thing, little alcohol on the bar, Pleasant, friendly staff, special thanks to the waiters and bartenders! Everyone is ready to help and suggest! The territory of the hotel is super, the beach, restaurants, shops, very convenient👍🏻We recommend it to everyone and we will come again ourselves.
Rested from 21 to 24.10.2023 I liked everything! The rooms, though small, are clean, cleaned every day. The furniture is certainly not premium, but new. The outdoor pool is clean with warm, fresh water. The territory is clean, well-groomed. There is a buffet in the dining room. For gourmets accustomed to Turkish delights, it will seem quite simple, but we were quite satisfied. The food is always fresh, delicious and quite varied. We had a great rest. It was the first time, but we will definitely come back.
I don't know what people who put more than one star think...
there is absolutely no drinking water here. Only from the tap, there is no kettle or cooler.
The water here is smelly, it is impossible to swim in the shower.
They give you one blanket per room, a tiny one, even if there are two of you.
The reception staff is generally disgusting: they play on the phone, answer everything in monosyllables, just to get behind them.
And we've only been here for 1 hour!!!
What can be done ... The food is very tasty , compotes, soups, pastries . At the expense of cleaning , it 's clean , if there are any disturbances , they are eliminated immediately , the room is clean , the pool is really not very warm . The animation is good , but few people come. Snacks are delicious, there is a variety. In general, I'm happy, just need to look at the weather, we got into the rainy season)))
Everything was great!
The food is at a good level. And delicious and varied.
Decent rooms with air conditioning, refrigerator and TV. Everything worked in the bathroom. Wi-Fi throughout the territory.
There is no animation from the word at all.
To the sea 50m.
Not Turkey, but everything is very decent 👍
We plan to come again next year.
We had a vacation in July 2022 with the children, we really liked everything! clean, bright, easy to breathe, the sea view is spectacular. Food for 5+, delicious, varied, always fruits, vegetables, delicious pastries, there were no problems with the gastrointestinal tract. There is animation for children and adults disco until 21:00) After 21:00 silence, only the sound of waves is heard) The beach is very good, there are sun beds, umbrellas, there is enough for everyone, there is no garbage, they are watching, the sand is pleasant in the sea at the bottom. You can also choose an excursion program here, or go on excursions with a mini-group. In general, if in Gudauta, then only in Apsny!) Have a good rest and great weather!)
28.04-1.05 Basically everything is fine. Daily cleaning service. A large clean area.
There were not enough sockets near the bed for phones in the room.
There are very large stones on the beach
The kitchen is very good.
The food was excellent, but there were not enough cutlery, we had to wait, the service was normal, the rooms were clean, cleaned regularly. The location is an Abkhazian village with wandering cows, but the proximity to the sea is amazing, entertainment outside the hotel is within walking distance - 0. Maybe because we were at the end of May, the season has not yet begun. The staff is friendly, the pool is not bad, but you need to take sun beds, there are not enough of them for everyone. There is very little greenery on the territory, there is practically no shade
Clean, new boarding house, there is a reception, lobby, lobby bar, buffet dining room, beach 50 meters from the building.
They say it was opened in 2022. They do not settle themselves, tourists buy tours in advance from travel agencies.
The rooms are clean, the staff is polite.
There are not enough shady trees and greenery in general on the territory, it's a bit boring.
Other than that, everything is fine.
There is a swimming pool and a beach.
Check the address and photos, photos of other people's hotels are often posted in Abkhazia.
If I write about the new "Apsny", then everything is ok there
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Надежда Ч.
Level 5 Local Expert
July 2, 2024
We stayed at the hotel in June. Who is waiting for the service, then you are not here, mostly just a family vacation. The nature is cool, the place is quiet, the hotel itself is 3 🌟, the rooms are cleaned every day. Food for 3+, the only thing I didn't understand: brunch and snacks in a cafe by the sea, beer and wine in the lobby bar - run around with glasses or plates of snacks!))) The pool is large, games and water aerobics are held. Every day there is a disco until 23h or more. The air is clean, the sea is also clean and there are few people. We saw dolphins. Shops and cafes are within walking distance, but not like on our coast, after all, this is Abkhazia. The hotel offers many excursions at affordable prices.
The location is good. The food is average, you will not stay hungry. The room is spacious, rarely cleaned. Towels and linen are poorly washed, gray in color. Beer is constantly running out, it is disassembled in an hour and then it is gone for the rest of the time. Chacha and wine are not tasty. There is no mayonnaise for breakfast, although there are eggs, but eating them without mayonnaise is a little dry.
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Сергей Вербин
Level 6 Local Expert
February 3
Nice boarding house.
But it doesn't pull 5 stars.
The sea is nearby, the air, the heated pool.
The service is so-so. We had a vacation for the New Year. So the shops are only in the city. By taxi, 300rubles for those who like to walk about 2.5 km.
Overall, I liked everything.
We rested at this hotel in early October 2023, when we arrived there was no water at all for two days.The food in the so-called restaurant is generally disgusting, everything is always cold, and if you come an hour before the end of the meal, then there is no food at all, no one replenishes anything, there are not enough cutlery, there are no tea spoons at all.When we arrived, we ate there once and were treated for poisoning for 3 days.You can't drink alcohol, it's not clear swill from plastic bottles.Once there was a fly floating in the dish .
I do not advise people to go to this hotel, they spent almost 200 thousand for 3 adults and a child of 2 years old and the rest was spoiled.I would also like to add that when the keys were handed over at the check-out, they still held us for 15 minutes, it turns out that the room was checked so that nothing was missing, I did not even meet this abroad in expensive hotels, and what could be stolen there and so everyone bought all the soap supplies themselves, etc.Do not believe the positive reviews, I do not know how to write them about this dump.I wanted to write earlier, there was no time, but now the season I want other people's holidays not to be spoiled like our family's.
The food is modest, but everything is delicious, meat, fish, chicken, few fresh vegetables, no greens. Bonfire, cakes, barbecue. Of the fruits, there were strawberries, because of which there were just queues at the distribution. Clear. They clean the room every day + put shower kits. The towels are not snow-white. The rooms are ordinary, there is air conditioning and heating. The pool is open, heated to 28°. The sea is nearby, the territory is being equipped, everything is clean. I liked it, everyone is trying. The boarding house is on the outskirts, there is no public transport. There are taxi drivers outside the territory
The location is good, the beach is pebbly, spacious, the sea is clean, the territory is well maintained.There was no luck with the room, although there should have been a balcony when registering at the agency.
I got a room with a view inside the building, the windows looked into the next corridor of the building, very unpleasant. I didn't open the windows, they were always forced to close the curtains. The reception said, sorry, there are no available rooms.
Among the disadvantages - terrible linen, dirty, torn linen with unwashed bloodstains, unsuccessful dishes in the dining room, poor non-diverse nutrition, came to the remnants, although in time within the time interval of breakfast, lunch and dinner.
The rest was generally successful due to the excellent company and magnificent local views of nature and the sea.
At first glance, it is modest in its surroundings, but cozy, clean, the territory is well maintained, the staff is friendly, they try. The water in the pool does not smell of chlorine, it is flowing. There is quite enough food, good pastries, fresh milk, sometimes excessively salted dishes, but this is fixable. The sea is close, the beach is wide. It's a very nice place. Getting there is simple and easy