I made an order in this store for the first time, the price was pleasantly surprised, the product arrived even earlier than planned.I am not a simple buyer, but the operators stood up to me with dignity, thank you for the courteous service.
A large selection of goods, pleasant communication with the manager, good location, easy to reach both by transport and by car. I paid for the order, possibly in cash or by card.
An excellent online store with a wide selection and affordable prices. The pick-up point is conveniently located. I've been buying various tools in this store for a couple of years now. Recommend.
Disgusting service! I ordered a jack, waited two days. Silence, I checked the status - canceled due to absence, but no SMS, no call, no one did anything! And time is passing... If I knew that this is how they work in my life, I would not order from them!
A normal online store. A good range of tools. Official work of employees.
I would like more places of issue.
It is possible that there would be an application.
Customer focus is at zero. I called to clarify the details of the ordered product, not only did they not answer my call for a long time, they did not give an answer to the question, they said they would clarify and call back, no one called back, the order was canceled.
Well, I bought a door sealer: I studied more than one search site, as a result they have the best offer for the price per m. The search on the site is convenient, the order is within the stated time.
I have already placed an order several times as a legal entity. The first couple of orders were both issued quickly and delivered quickly. But the next few times, it's just terrible. Until you call yourself, no one will tell you about the status of the order. You get through to the manager - he says that the delivery is on a certain date. On the agreed date, you wait a whole day for delivery, and then you call the manager and it turns out that the goods will not arrive. All sorts of excuses begin: "I didn't say that", "But what, you've never had such a thing that the delivery is postponed? Nothing happens to everyone!" etc . Communication is just rude and the attitude is the same. Manager Artyom communicates as if everyone owes him. After getting through to the boss, all they could say was: "Sorry, but we sent the goods to a third-party organization and it will be tomorrow!". Question: why can't the manager call and say that the delivery date is postponed and the goods were sent by a third-party organization at all? Okay, I decided to place another order and also as a legal entity. And again: no call from the manager, you have to call yourself and find out what's with the product and where it is. As it turned out, legal entities cannot issue goods for less than 30 rubles (there is no such information on the website that the order amount for legal entities is from 30 rubles. The following is indicated: "The contract with the company is concluded for the amount of the first invoice of at least 30 rubles." This is not the first time the bill has been paid). We cannot pick up some of the goods, because the fact that the order for the PVZ has already arrived costs less than 30 rubles and they cannot issue an invoice. According to Artyom's manager: maybe by 17.00 on 12/11/2023 we will be able to pick up all the goods, but this is not accurate and wait for an SMS (for all the time of work, no SMS has ever arrived). All I can say is that working with legal entities is just terrible! Artyom's manager is arrogant, incompetent, boorish and can argue with clients. Maybe the company works well with individuals.persons, but I will no longer treat you as a legal person!
The quality of service is disgusting.
I made an order for a snowplow on December 3 at 11 a.m. Pickup in the product card was indicated on Tuesday, December 5th. On December 3, the manager confirmed the order for Tuesday by phone (18:39). On Tuesday, I specifically called support in the afternoon to find out the status of the order. Naturally, two hours before the end of work, I received a call and was refused. In the middle of winter and the presence of constant precipitation in the form of snow, it is absurd not to keep a stock of such equipment in stock. Well, the excuses of managers " the warehouse site is not updated " are akin to babble.
To all of the above, it is worth adding that the order magically disappeared from the purchase history :)
Thank you for the unproven service.
This is not the first time I buy tools in this store, the price and quality of the goods are always pleasing, polite managers, purchases always arrive on time, I buy them myself and recommend them to all my friends.
A good online store. The prices are adequate, the staff is polite and responsive, orders come quickly, there is a choice and even at very favorable prices
A good online tool store and not only soon I hope to be a competitor to the 21st century prices are usually lower or the same as competitors there are no queues delivery is usually available if an order is available during the day if prices were still working on weekends they would not be
It's easy to get through, the order is carried out quickly, the range is wide, the prices are affordable, it's a long way to park.I wish the employees on the issue to be more cheerful, too tortured!
Not a punctual organization, the delivery time is written one day, in fact 4 days.
and I needed a milling cutter as soon as possible, so I don't advise you to believe them.
They give it out. They work with non-taxpayers.
The entrance is disgusting.
The interior is a piece of a Soviet department store fenced with "cartons".
I don't know about the pick-up point, but the organization itself is something.. I made an order on the website, it was accepted and issued, indicated when it would be at the pick-up point, and on the specified day they called and said that such a product was not available).. As a replacement, they offered worse and more expensive ones)
I have used TM services 2 times so far. There is nothing negative, and I hope there will be nothing in the future either. A promising marketplace, I think. There are plenty to choose from, and the prices are competitive.
Fast delivery of orders and prices are very good!!! there is a large selection of spare parts from cheap to expensive. good location of pick-up points!
Хороший магазин. Ассортимент для меня отличный. Много чего заказал, всегда соответствие 100 %. Ребята держат конкунтные цены, появляются новые позиции, молодцы.
Хороший интернет-магазин. Большой выбор товаров, демократичные цены. Заказ принят быстро. Менеджер сообщил о готовности покупки. Получение заказа заняло несколько минут. Общение с менеджером в пункте пропуска подняло настроение.
В силу производственных обязанностей, приходится общаться со множеством фирм и людей, но такой невоспитанности, граничащей с хамством не приходилось встречать ни в одной фирме города Минска и области! Мало того, что девушка на "выписке накладных" никогда не здоровывается и ведёт себя так, будто я ей денег должен несколько месяцев и не отдаю, так ещё и кладовщик заставил ждать на улице полчаса, а время года ноябрь, а не месяц май и на мой вопрос:"А нельзя это было сделать в торговом зале?", ответил: "Можно!" Так зачем меня былр держать на холоде полчаса?????
Кроме того, какой-то бородач - то ли подсобный рабочий, то ли грузчик, демонстративно захлопнул дверь склада преред моим носом , без слов, тем самым не дав погреться - это ли не хамство???
Если бы не производственные вопросы - ноги моей бы не было в этой "фирме"!
Хороший выбор инструмента и расходников. Конкурентные цены, по многим позициям нижняя граница цен в городе. При самовывозе удобная точка на Платонова, территория промбазы, с местом для автомобиля нет проблем.
По мелочам, особенно столярно-слесарным, лучше знать товар по опыту или отзывам, с учетом широкого ассортимента вы не всегда получите конкретный и обоснованный совет.
Хорошая логистика, разношерстный заказ комплектуют за 1-2 дня
Обычный пункт выдачи заказов организации ООО Миотэк( увидела уже в чеке, знаю по работе эту компанию, покупаем для промышленного производства запчасти и комплектующее). Покупала комплект пробойников для кожи из 4х предметов по цене как один стоит на Вайлдберриз.
They quickly and without questions solve the current situations in case of marriage or rejection of the product, due to the fact that the product will take longer to go, but is needed here and now.
Минус за очень пыльное помещение выдачи товара. Самому магазину пожелание в расширении количества пунктов выдачи и увеличении ассортимента. Очень хороший магазин
На месте бывшего большого хозяйственного магазина открыть пункт выдачи. Просторное помещение, быстрая выдача. Что ещё может быть нужно для покупателей онлайн
Не плохой интернет магазин. Товаров много, цены ниже среднего. Все быстро делают. Я доволен, буду заказывать ещё.
Побольше бы пунктов выдачи было бы вообще агонь )