We rested from 27.04. To 2.05.2024. Excellent territory, very well maintained. Lots of trees!!! The mini zoo with goats is very popular with children and adults. The entrance to the sea is Pebbles, it is not very convenient to go barefoot ... a beautiful beach with palm trees!!! There are no problems with towels!!! You can always take it and change it! The food is monotonous, but there is imported alcohol. With fruits modestly, apples, oranges, pears.. Sometimes there were tangerines! It is an eternal problem to find small spoons and sugar in the restaurant! I was very pleased with the restaurant 24/7, ordering from the menu ... beautiful serving of dishes and delicious)))) pools without heating, there is a water park for children and adults! There is nothing outside the hotel within walking distance! There's nothing there at all!The staff is excellent! The rooms are spacious and comfortable! In general, we are happy with the rest!
Nice hotel. The territory is small, but everything is nearby and there is a place to walk. We did a great job on the design, the design is super. The staff is pleasant and mostly Russian-speaking. They asked to change the number. We did, but on the second day. The food is of the same type, I was not impressed, but you can always choose something. Alcohol and byres are on the level, there is a large selection, I was pleased with the presence of chivas. And it is the same in all bars, not only in the lobby. The hotel is more for children. It is strange with the children's concept that the music plays loudly in the center of the hotel until 00:00, in the rooms with the window open it is strongly audible.
Great hotel. I can safely recommend it, especially for vacationers with children. Great food, suitable for everyone. There are always inspectors in the main restaurant and they keep an eye on it. Waiters help bring drinks. You can eat for 24 hours. Excellent attitude to the guests - everything is equal. Everyone is happy, there has not been a single negative case. At the reception and all the other staff are always ready to help! An ideal place for children (children's club, animation, attitude towards children). Cool DJ and themed events , which one is really being prepared for and creating a themed atmosphere ! I want to say a huge thank you to the management, the management of the hotel and the staff for your hard work.
I liked the hotel, quiet location, there are no noisy roads and cities nearby, picturesque nature, the territory resembles Thailand, there are a lot of playgrounds for children, there is a mini-zoo, the sea is clean, varied food, any gourmet will find something to pamper himself, the only thing is a "tired" room stock, well, in my opinion, it would be possible to have more pay attention to cleaning the rooms. On the other hand, it was enough to "sleep". I'd put a 5 minus, I'd come back with a baby. And another possible disadvantage is the distance from the city for those who would like to leave the hotel. If you relax without shopping, then this will not be a problem
We spend our last day at the hotel, sharing my impressions.
Positive :
1. Very beautiful green area! the hotel is like in a park, you can walk and admire endlessly
2. A gorgeous beach, one of the most beautiful in Turkey. Palm trees, umbrellas, sun beds, a beach bar - everything is made in the same boho style.
3. Cleanliness in the hotel and in the rooms. Cleaning every day, don't find fault at all. thanks to the fairies of cleanliness, it was always a pleasure to return to the room - it smelled delicious and everything was neatly cleaned
4. Pleasant reception staff
5. there is billiards on the street, a basketball court, a tennis area, a volleyball court - in the evening after dinner we went to play, equipment can be taken in a booth near the restaurant 24/7
6. a very stylish restaurant alyakart 24/7 - here you can eat at any time of the day or night. you are given a menu, you choose, everything is served in beautiful dishes, I can't say that it is super tasty - but in general nothing.
7. once again, the territory is very rich, there are many places where you can walk, there is a zoo with goats, geese, sheep, a water park, a separate swimming pool for adults, a playground.
8. Stylish rooms, very interesting design
9. Incredibly delicious coffee shop near the bridge! A barista girl works there and makes great drinks using professional equipment. We went to drink coffee only there
But for me, all these advantages were overlaid by disadvantages.
Minuses :
1. ANTS IN THE ROOM! They are everywhere: in the bathroom, on the bed, in the bedside tables, in the safe! My husband put the laptop in the safe, took it out in the evening, and the ants on the keyboard had already laid eggs. It's disgusting. Periodically, they crawl over you, bite you. We lived all 6 days with them. As I understand it, it's in all rooms, they don't fight it in any way
2. Poor nutrition. Especially for breakfast. You're not going to walk around much. There are boiled eggs for 3 minutes, there are 5 minutes, there are fried eggs. My favorite scramble (which is generally always available in all hotels) was always two times: on the day of arrival and on the day of departure. Sausages, cheeses. Nuggets, semi-finished products, French fries. Sausages of questionable quality, fried potatoes, yoghurts, breakfast cereals, pancakes with nutella, waffles. It's always the same for dinner. There was no tasty fish. They don't know how to cook it.
3. A huge disappointment - bars. They don't know how to make cocktails! Alcohol is often poured locally, not imported. The cocktail is prepared like this (for example, an aperol) - a little alcohol, a bunch of sweet syrups, soda and without stirring they give it to you. You can spit it out. We drank champagne all the rest- it was more or less, although it was more like an ordinary dry wine, not sparkling. My husband periodically took a jagermeister, the whiskey was good.
4. Tired renovation at the hotel. Well, that is, everything is stylish, neat, but already old ... a kind of Vibe 2007-2008.
5. Restaurant service. There are not enough staff. there are often dirty tables with dirty dishes. It's not covered. We have to look for the devices ourselves. During the whole vacation, the waiter came up to ask about drinks only 1 time. It felt like a canteen
Some features that you need to know when coming to this hotel (I was not confused)
- the hotel (as the name already implies) is predominantly family-run. there are many families with young children who scream, cry, and can interfere with your rest. therefore, if this annoys you, it is better to consider another place.
- well, as everywhere in Turkey, there are a lot of cats here. they accompany you for breakfast, lunch and dinner) we love them, we feed them, we were not embarrassed
To summarize the above: I would not return to this hotel and would not recommend my acquaintances / friends.
Now the price tag for everything has grown very much inside Turkey, apparently including hotels. Inflation in our country + inflation in Turkey = inadequate price for mediocre hotels.
We paid 230 thousand in 6 days in September, I think this hotel is not worth the money. Maximum 170. It feels like you've gone back in time, to the beginning of 2000, when you and your parents first came to Turkey to an inexpensive hotel. It does not reach the modern five of the middle price segment. Four, no more. In general, the hotel is overrated, I don't really understand the rave reviews, I also read reviews here before departure.
Probably we should start from someone who is used to what. But it's crazy for me to give 230t for this. Even taking into account the whole situation in Russia and Turkey (prices for everything have jumped very much here), it's still not worth it.
Most likely, we will not return to Turkey with such pricing. By the way, they say that over time Turkey will leave all in, it is not profitable for them
The hotel is located next door to Gloria and Rixos, but unlike them, there are no luxurious palaces and fashionable rooms. But there is an old park with perennial pines and a beach under palm trees. And the price is mundane. The Anex tour operator plus a flight on comfortable Turkish Airlines make an unforgettable vacation. The hotel is not modern, but it is large and comfortable. Wonderful animation and laser show. A hotel that you want to return to. The beach volleyball court is fenced with trees and shrubs, so that, even in windy weather, the ball is not blown away by the wind. There are many families with children. There's a whole aqualand for them here. There are shops, but few. But not far away, a 5-minute taxi or bus ride away is Belek, with its huge selection of branded items in hundreds of shops.
We had a rest with a child of 3 years old
End of May-beginning of June.
Of the advantages:
- the territory of the hotel is green, there are many children's swings and slides
- children's and adult shows in the evening are diverse
- 24-hour restaurant
Of the cons:
- monotonous food in the main restaurant. Until June 1, there were no watermelons, no ice cream, no various dinners in different cuisines. The waiters themselves do not fit, they need to be caught and sometimes repeated several times.
- room cleaning is mediocre. We haven't changed the linen once in 8 nights. By the end of the rest, 3 of the 6 towels remained: they simply had not been replaced.
This is the first time in Turkey (and there are such dinosaurs). The territory is very green, well maintained, the rooms are clean, well renovated, there are many places to eat, a nice large beach, there are no questions about cleaning either. The animation is very non-intrusive. We were in late April-early May, the water in the pool and on the slides is cold, although a heated pool was announced. I am not happy with the food, there is little fruit (apples, pears, oranges), meat is not chewed, sometimes squid came across seafood in the salad. During the holidays, the hotel was fully occupied, there were no places in the dining room and on the beach.
I went to hotels with my family in October 2024.
Positive:
1. The large, beautiful territory of the hotel.
2. Cozy Bungalows in the forest.
3. Pleasant and beautiful 24-hour restaurant.
Minuses:
1. A 5-star hotel does not pull, in any way. Probably in my mind to come to 5 stars)
2. The food in the restaurant is meager, like in a regular dining room. When there are rolls on the buffet, then all the tables are covered with their favorite kind: a roll with boiled carrots).
3. They don't know how to make cocktails, all the ingredients will be poured into a plastic cup and served to you, almost never mixed. Also, different bartenders prepare the same cocktail in different ways, i.e. the composition is changed radically.
4. The bed linen has never been changed or dusted in the room. Garbage was rarely thrown away.
5. The animation is poor and mediocre. Children are not attracted to games, that's why children don't want to participate in it.
6. For standard games like "bocce", "darts", "volleyball", etc., no one is called or talked about. As a result, the playgrounds are empty and there is no one to play with, since people simply do not know what is going on now.
7. A beach with small pebbles, although sand is written everywhere.
Resume:
I do not recommend the hotel, the cost is too high, the hotel does not pull 5 stars.
We stayed at the hotel with my husband and a small child (1.2 years old) in late June - early July 2024.
-Territory:
The territory is large, well-groomed, with beautiful photo locations, playgrounds, there is also a place to walk with a stroller in the evening or find shade in the afternoon.
- Room:
Our room was located in the main building overlooking the pool and the sea. Since our baby
still has a couple of daytime naps, I wrote to the hotel in advance and asked them to provide us with a quiet room. They replied that they would try to choose a room in accordance with our wishes. As a result, our room overlooked the pool and it was VERY loud in the evening because of the show, and in the afternoon because of the animation in the pool (especially on Fridays, when there was a foam party). But since the room had a good view of the sea and we had too many things, we did not change the room. Therefore, if you want a quieter option, it is better to choose a bungalow.
The furniture in the room is old, the plumbing is so-so, the sound insulation is not very good.
Cleaning for 3, they didn't come to us at all for a couple of days, but after calling the reception, the cleaner immediately ran in and hastily did a mediocre cleaning.
- The beach:
The beach is located across the bridge, clean, lots of sun beds, personal umbrellas. The entrance to the sea is sandy and pebbly, in the morning the sea is clear, in the evening it is already a little cloudy at the entrance.
- Food:
In our opinion, the food is monotonous and not very tasty. It seems like a lot of things, but it gets boring quickly. Every evening there is a different cuisine (Turkish, Asian, international, etc.), but we did not find something delicious for ourselves. There is little meat and it is completely tasteless. The waiters (although there are many of them) in the rush hour in the dining room do not cope with cleaning tables and taking out drinks. There is dirt on the tables, flies, and a lot of people in the food distribution area.
Drinks are poured from taps, but there are also drinks in cans. There is foreign alcohol, but you need to ask for it, otherwise they will pour the local stuff.
There are fruits, there are a lot of them, but strawberries were a couple of times and completely tasteless. Cherries were not seen on the common table, but once they were on the children's table.
You can feed the child - there is vegetable puree, pasta, boiled chicken and turkey, milk, juices, kefir (sometimes). On the last day, I saw that Hipp carrots were given canned food on the children's table. Unfortunately, this was not written anywhere and it was given out reluctantly, although we could sometimes eat it for an afternoon snack. Personally, we had problems with afternoon tea - there was no restaurant where you could feed your child with fruits, yogurt (all yogurts with flavorings on the children's table) or cottage cheese. Also, in my opinion, the inconvenient working hours of snacks - hot potatoes and gozleme tortilla work until 16-00.
If you brew chamomile tea for your child, take it with you, there were no chamomile bags in the hotel during our stay.
But ice cream is always available - during the day in refrigerators in bars, in the evening at dinner.
There is freshly squeezed juice at the pool bar - they are given out by the hour in small cups.
There is a good coffee shop by the river, but there is a huge queue for the opening, as one barista works and naturally the queue moves slowly.
We didn't really like the a la carte restaurants - nothing special for that kind of money.
- Animation:
There is animation for children (soap bubbles, a balloon show), an evening show and live music.
- General impression:
The hotel is not bad, but personally I did not like the monotonous food and room cleaning.
There are a lot of children, and there is nothing near the hotel within walking distance. To get to the store / pharmacy, you need to take a taxi / transfer or take a bus.
We rested there from May 30 to June 6, 2024.
The hotel left a very good impression. More detailed:
Reception - checked in quickly. The staff speaks Russian well. We lived on the second floor. At first I was upset that it was low, but when we went in we realized that on the contrary it was very cool - the windows overlooked the courtyard. A cozy wooden balcony with a view of the greenery, you can not hear the noise from the pool.
The room is nice, spacious enough, has everything you need, it seemed a little dark there, due to this, it was not hot. Slippers, soap, brushes, everything was there.
According to the placement, there are more villas, at least two floors. Some of them even had their own pool and children's slide in common with the villas right out of the room, funny), I think it's very convenient). But it was also quite comfortable in the general building. In the new building where we lived there was a bar and a pastry shop (it was quite modest, there you could only take dessert and go out into the common lounge area.
Cleaned every day, generally fine, but not perfect. We were satisfied. Somehow tipped, cleaned more carefully).
In terms of nutrition, there is a main restaurant where breakfasts, lunches and dinners are held. There is a 24-hour restaurant with its own menu, it is small, a couple of salads, a couple of burgers and soup, drinks. It is open when the main restaurant is closed.
In terms of food quality, I am fastidious about food, this is our 3rd Trip to Turkey and about the 6th overall. And I can say the food is good, you will really find different food here: beef, chicken, turkey, fish. The fries are delicious, fresh vegetables, stewed vegetables, broccoli, eggplant, by the way, sooooo delicious eggplant in batter and in another form, they were cooked differently every day. Fresh vegetables and fruits. We got to watermelon, melon, strawberries, apples are always available, oranges too. The tea, by the way, is not bad, there are no bags, they brew kettles and you pour the tea leaves and boiling water afterwards. Medium coffee, preferably instant).
There are several bars on the territory, all inclusive, you can order different cocktails. There is a cuarcode at the bartender, you chant and choose a cocktail, if you don't know anything but a machine like me).
Alcohol diluted 100%, my husband tried whiskey, you can drink a glass and as if he drank a sip of wine). By the way, the wine in the restaurant is quite decent, you can safely ask for dinner.
Drinking water in mini bottles throughout the territory. At the bar, in the room, next to the disco… That is, you take it yourself, freely available. Ice cream too. The child is a joy, with free access to ice cream. I didn't like the ice cream. I ate once. All popsicles are covered in chocolate or fruit ice. I really liked the ice coffee. This is coffee with milk and sugar plus ice. It's really delicious. A waiter on roller skates delivers by the pool. But we didn't get like this every day). We mostly went to the bar, well, it's a minute walk).
The pool: it is large and made in the likeness of the beach, that is, it starts shallow and then deeper, the maximum depth is 140. There is also a second one, it's like with tracks, it's all 140. There was enough space for everyone, there is a bridge over it, statues, a composition of stones. Very beautiful. There is also a water park, we went 2 times. They wrote that to someone. I didn't like it, the water was icy, Yes, the water was really cold, but it was 40 degrees outside and this water was like salvation). Different slides, water pouring from above, made in the style of a pirate ship. There are slides for toddlers and older children and just more. My daughter appreciated it for 8 years.
There is a children's club for children, the guys there are Russian-speaking, opening hours are from 9 a.m. and 23 o'clock!!! This is a salvation for parents. The club is divided into zones. There is a teen club for both babies and older children, separate from the children's club. There are standard decorations, a simple master class, beads to collect. Nothing really outstanding, but there was something to do and the child asked for it herself, so she liked it), there is juice and water also in general access. If you need to go on an excursion and the child is already big, you can leave him there, warning the club staff.
According to the employees: the girls were in our new building - they will always tell you everything, tell you if there are no slippers or add a blanket to them, they will bring everything on the same day.
The territory of the hotel is huge! Very green! For those who do not like bald clearings, namely trees, weaving plants, flowers, so that the eye is happy, then you are definitely here. It looks like some kind of Thailand. The territory is very well divided, they have a river! It is huge, and people went to the sea over the bridge above it. Very beautiful! There is a chef's garden, shared, it's more like an herb exhibit, but it's very cute). The hotel also has a gym, with a terrace and a view of the river, very cool.
On excursions: we flew from Anex tour, they offered their excursions, we took a trip, or rather a flight to Northern Cyprus, it is expensive, but there are a lot of impressions. Keep in mind that the flight and the queue at the airport, as well as waiting on a general basis, that is, an ordinary airport with a regular queue. It is very exhausting to fly and have excursions on your feet, but the impressions will remain for a long time, very historically interesting and beautiful places.
I liked the hotel and the service, my daughter did not want to leave, found friends. The atmosphere is very relaxing)
I liked everything very much
A place where people try to do their best for you
Delicious food. Lots of drinks. They do not limit you in anything.
We are always happy to help you
A very large area, the whole area was bypassed
A lot of activities (Darts, water aerobics, volleyball, tennis)
There is a children's club (from 9 am to 11.30 pm)
There is an evening disco first for children, then showtime, then live music
There are a lot of sun beds by the sea and by the pool - there are enough for everyone
There's a lot of water, take as much as you want, ice cream too
A mini bar is also included in the room
There are 3-4 saunas and a Turkish bath
There is a Jacuzzi and a swimming pool in the spa area
A place where they try their best for you
Most of the visitors are families with children.
We were comfortable with a child of 5 liters
Cleaning every day, although they didn't ask for it.
Everything is clean, smells good and does not play loud music.
The disadvantage is that it is far from the sights.
A place to relax at the hotel. We had a good rest at your place.
Selectum Family Resort
They lived there from September 28 to October 5, 2024
Positive:
1 . beautiful and quite large territory
2. The service is good. The buffet tables are quickly served and quickly cleaned.
3 . Not a bad spa for self-visiting without buying massage and other programs
4 . A good water park for children and adults. It is divided into two parts. Very convenient
5 . There is a 24-hour free restaurant. Not very tasty and a small selection of dishes, but convenient and fast service.
6 . Rooms are well cleaned and respond quickly to requests.
7 . Excellent evening programs, often live music in different locations.!
8 . Pleasant beach and entrance to the sea. The depth is not immediate. A bar next to the beach.
9. We left at night, we asked for breakfast on the road in advance at the guest relay. Everything was at the reception by the time of departure from the hotel.
10 . Close to land of legends. 15 min by taxi and $20 one way.
Cons:
1. Very small and meager selection of dishes in the main restaurant. The food is not delicious. There is almost no fish or there is mackerel or fried dorado. From meat: turkey. Disgusting desserts (it would be better not to make them at all) . It was the buffet that really upset me. We hardly ate there.
2 . A la carte restaurants. You can visit the restaurant once a week without paying . They chose fishy. Extremely small portions. There were 2 soups to choose from on the menu. A micro portion of micro shrimp and white or red fish as the main course.
3. The most important shock: bartenders pour local into bottles of imported alcohol! My husband got poisoned and went to the general manager. For 2 hours they went to all the bars and compared. I wrote a complaint. The manager couldn't believe it, but he saw it with his own eyes. The next day, the situation was corrected .
4 . The room stock is tired and in need of repair.
5 . From the river, which is in front of the sea, the fish swim out and bite painfully in small pieces. But the hotel guide warned about this at the info meeting.
6. There is nothing near the hotel and within walking distance. No pharmacy, no shops. Take a taxi to the center of Belek or go to the bus stop and drive.
Conclusion:
The hotel is not worth the money. First of all, because of the very poor nutrition and outdated room stock. There are hotels nearby that are a little more expensive, but differ greatly in level.
We arrived at the hotel 10 days ago. Everything is super as always!
We have been flying to this hotel for 5 years in a row.
My husband, my kids and I really like it here
All the staff are smiling and kind.
They do their job perfectly, quickly, clearly
Animation has significantly raised the level this year
The guys are active, they charge the guests
We are very glad that we chose this hotel 5 years ago
The territory is generally a paradise
We stayed at this hotel for 10 days in September-October 2024 with a family with a child of 9 months.
You can write a lot, I'll say right away - we really liked the rest, we didn't try everything that is in this hotel, which means there is a reason to return :)
The hotel is extremely family-run, 70% of the hotel's guests are families with children, of different ages, from 2 months(!) to 16 years (bugaga), but at the same time there were hotel guests without children (mostly people over 55 years old) and they also went on vacation, as it is calm, without parties.
Most of the hotel's guests are Russian speakers, but there are also enough British, Poles, Germans and other Europeans, as well as Turkish families arriving on Fri-Sat.
The hotel staff are well done, extremely friendly and courteous, they treat children wonderfully.bartenders make good cocktails with imported alcohol even without tips (gin Gordons, beefeater, there are martinis, campari, red and black label, including on the beach)
Guest relay are great, they try to solve problems if there are any, and they are also ready to work almost as babysitters.
The territory is class, it is convenient to walk with a stroller, or just walk, there is a lot of shade from the heat (it was up to +33 in the afternoon, the sea was +29, and this is the end of September).
We lived in the nature room in the G block, excellent location, turned on the air conditioner once, and the climate is optimal, the room is of course old and the repair in it is Turkish (who knows - will understand), but everything that should work works, and it did not look outdated, on the contrary, stylishly. The mini bar in the refrigerator is replenished every day (soda, water, beer and a 1.5 liter bottle of water)
The cleaning is tolerable, but we left a tip of 2 dollars every day
The main restaurant is good, there was enough space for everyone, there is a children's menu (purees, etc.)
Ala kart fish- it will go, diversify for sure, the atmosphere in it is so Greek. We didn't go to the others.
The beach is sand and excellent umbrellas in the form of palm trees and palm trees themselves. I would say not even in Turkish, the beach is super.
The hotel has a minibus stop in Belek, there is not much to do there, but I will write - it costs 30 lira or 1 dollar, runs every 30 minutes, drive 15 minutes to the center of Belek.
I'm tired of writing something, I'll write a little about the cons, or rather, as for me, he's the only one:
Fruits in the restaurant are the weak part, there are no figs, there's not much variety either, but you can take peeled grapefruits and ask for fresh at the bar.
We had a rest in October 2024 with the whole family (4 people, all adults). We chose this hotel because we had rested in it more than once before. The territory is magnificent, there are several pools, there is a place to walk, many corners where you can just sit and relax. There are courts, a basketball court, playgrounds, tennis tables and billiards. The latter are in need of repair. We booked 2 rooms in a bungalow, we were offered a family room in the main building. We looked, agreed and did not regret it (2 bedrooms, living room with kitchenette, 2 bathrooms, 3 balconies). Shortly after arrival, wine and fruit were brought (nice). In general, the rest was wonderful, we were lucky with the weather, and the staff at the hotel is trying very hard. In our opinion, the weak point is the restaurant, although the choice of dishes is very large, but many are simply tasteless. Soups and sauces tasted like broth cubes, powdered puree. On the positive side, high-quality imported alcohol is available in bars. We didn't go to the animation. The beach is nice, clean, there are a lot of free sunbeds. Entering the sea is not very convenient through the pebbles, the feet are uncomfortable, then the sand is literally 2-3 meters and deep. 1 photo - on the beach, 2 photos of the view from the room (5th floor).
A solid five.
Of the + it is worth noting :
* nice beach.
* delicious pizza
* children's animation (try)
*cleanliness in the room
*coffee shop
*interesting rooms with mountains right from the balcony!
* children are delighted with giraffes.
----
I'll notice! "Don't be afraid" of the river on the territory of the hotel.
This does not interfere with rest in any way.
An amazing hotel! Love is in every inch! It's very cool to always have a place to play with children.
The food is excellent, the cuisine is varied and of high quality 💛
The beach is beautiful! The only drawback is the cold pools, in my opinion. I never dared to go there with the child.
A great family hotel!!! The food is delicious, even the fastidious will find delicious dishes for themselves. Traditionally, there are a lot of sweets, ice cream, and of course bars with alcohol There are water slides for milking children. The beach is wide, there are always places, straw umbrellas look cool!
Although the hotel is not new and some places require renovation (maybe they will fix it by the season) We really liked everything! Everything was perfect for a holiday with children! The kitchen, the beach service is perfect! Fine sand , a gentle entrance to the water and a slope , the depth is gradual . every evening there is a mini disco and a show. There are several shops with everything you need on site. 20 minutes by bus to the center of Belek.
A great hotel for families with children. Swimming pools, bars, great cuisine with a huge selection of dishes for every taste, interesting entertainment programs, a cool beach. Special thanks to our wonderful guide Said for the vivid impressions!
A great hotel for a family holiday! Its own free luna park, good cuisine, excellent room service, nearby shops, shopping centers. Good staff. I would like to additionally mention the work of Deniz Gelik, Berfin Agyakaya are very good and responsive.
I was vacationing with three families with children. It's the best thing for children. A very nice children's area with a children's water park, a children's club and a children's amphitheater. Every day there are various children's shows, the kids really like it. Good territory, delicious food. Everyone enjoyed their vacation. Thank you, we are Selectum Luxury resort)))
Great hotel. To date, this is the best of where we have been before. Varied and very tasty food. A huge sandy beach with lots of sun beds. The staff is very friendly and helpful. A large and very green area. Everything is well maintained and very clean. A chic hotel for family holidays. I highly recommend it.
The hotel is like a hotel. Nothing ordinary, the food is delicious. THE TERRITORY IS FIRE. It's true that the water park did not work with us, but now it works and is also good. On the beach, pebbles are a minus. For me, there is a huge FPGA that has separate houses and a large building. Disney Castle is nearby, it's not a long drive. I was comfortable relaxing with my Dad, grandmother and 2 sisters.
I posted a photo with cons
Cleaning: cleaned every day, bed linen was changed. However, one earphone is missing. No complaints, maybe she lost it herself (although she left it in the room)
I hope my review was helpful to you.
We rested from June 22 to July 2, 2024 with a child of 9 years old. We lived in a bungalow, building T, on the 3rd floor. The sea was partially visible from the window. The room is spacious, with a balcony, interestingly decorated, a mini-bar in the form of a doghouse (the bar was replenished daily), the air conditioning worked well. The room was cleaned every day, the linen was changed often. Beach towels could be changed in the morning, afternoon and evening.
a huge territory, all in greenery, an interesting landscape - a river flows, you need to go to the beach along the bridge. It's very weird. Wonderful pools, convenient entrance - this is the first time we met with this. We enjoyed swimming in the sea and in the pool.
The food is 24 hours, there are many restaurants, locations with drinks, cooking waffles, fried fish, with local tortillas. Very tasty!!!
We arrived early in the morning, posted at 9.00. Thank them very much. There are Russian-speaking managers at the reception.
We had a 100% rest.
Добрый день! Хотела поделиться опытом пребывания в отеле Selectum Family Resort Belek с 21.05.2024 по 31.05.2024.
Когда то он был Летунией и всегда привлекал мое внимание. Отель своей территорией роскошен, зелен, уникален. Речка вносит свою изюминку, радует глаз. Отель вроде и большой, но в целом довольно компактен, уютен, грамотно спланирован. Я даже не буду рассказывать, что он утопает в зелени, цветах, все радует глаз. Но, могу сказать, что именно на своей территории и заканчиваются прикрасы этого отеля.
Все мы наслышаны об экономии в отелях с недавних времен, но замечу, что и цены на отели взлетели ого-го как и экономия не уместна. Просто второй раз уже не хочется повторять, даже ради столь прекрасной природы.
Очень хромает сервис в отеле и питание.
Я как человек, посетивший Турцию очень много раз от бюджетных вариантов до более дорогих, делюкс, могу однозначно сказать, что питание в отеле тянет максимум на 3*, а сервис иногда на двойку. Объясню почему.
Для начала скажу, что гест рилейшнз работает на все 100, девочки молодцы, за что огромное спасибо! Особенно хотелось бы поблагодарить Веру, прекрасная, приятная, корректная девушка. Я вела переписку с ней до приезда в отель, запрашивала определенное размещение в отеле. Могу сказать, что моя просьба была выполнена в 100% объеме!!! За что огромное спасибо, респект и уважение сотрудникам, Вере и отелю в целом. По приезду, а прибыли мы в отель в районе 8 утра, сразу после завтрака нас встретила Вера, проводила лично до номера, все рассказала и показала. Это огромный плюс отелю, максимально приятно такое отношение к гостям.
В течение проживания в отеле, в номер неоднократно звонили и спрашивали как нам отдыхается, все ли нас устраивает. Очень приятно внимание! Пару раз вечером на главной площади ловили девушки с гест рилейшнз и тоже интересовались как нам отдыхается.
Хороший номерной фонд, мы жили в главном корпусе на 5 этаже, вид на бассейн/море. Очень красивый вид. Хорошие кровати, приятные зеленые тона. Номер не маленький, вполне достаточно для проживания 2 человек. Единственная боль, это подушки. Они просто ооочень жесткие и высоченные. Даже маленькие 50Х70, спать на них невозможно. Спала можно сказать под подушкой на одеяле. Мда…. В номере имеются тапки черного цвета, смотрятся презентабельно. Халат был почему то только один, но мы не пользовались, просить второй не стали. И еще, некуда убрать эти огромные подушки с кровати и покрывала. Навалили их на кресло, чем заняли соответственно приятное место для посиделок. Как то хотелось бы, чтобы оно было свободно, при этом больше положить эту гору некуда.
Ну а теперь немного дегтя.
Кондиционирование в номерах централизованное по сути, т.к. днем и ночью кондиционеры вырубают. Просыпаешься ночью от жуткой жары и это в мае месяце. Хотя регулятор температуры присутствует, однако работает система кондиционирования не от настроек в номере.
На завтрак, обед и ужин в главном ресторане напрочь отсутствует сервис. За все время к нам только 2 раза подошли и спросили о напитках и принесли их на стол. Остальное время ни напитков, ни уборки тарелок со стола. Полное отсутствие сервиса. А от этого пляшет звездность отеля, между прочим. Нам аргументировали при нашем обращении с жалобой, что персонал стажеры и типо не всегда знают, что делать. Но простите, работа официанта прежде всего заключается в подаче напитков и уборке посуды со стола. Так что такой аргумент не прокатывает. Менеджмент хромает.
Что касается непосредственно питания, завтраки скромные, еда откровенно не вкусная. Да, голодными вы не останетесь, но и удовольствия от еды никакого не получите. За 11 дней нашего пребывания мы про просто что то ели, просто, чтобы не быть голодными. Панкейки пресные, вафли жженые, пончики пережаренные круассаны откровенно жесткие, как вчерашние. Помнится в других отелях круассаны были прямо из печки, горячие и таяли просто во рту. В Селектуме выпечку есть не хочется вообще! Сосиски в какой то жиже плавают, даже нагетсы за 11 дней только 1 раз были (ну кому это интересно), я их не ем.
Зато яйца в 33 вариациях, 1 минута, 3 минуты,5 минут, омлет, яичница. Но кукарекать как то не хочется. Есть каши, т.к. детей в отеле ну очень много. Кашу ела 1 раз, когда плохо себя чувствовала. Геркулес нормальный, залитый молоком, не вареный особо, не сладкий, не соленый. Все можно добавить по вкусу. Из приятно это йогурт, чем я и питалась. Публика ест много булок, ну простите после такого питания в двери точно не пролезешь, а главное, что удовольствия ноль.
Даже моего любимого козьего сыра не было. Один соленый а ля брынза и чечил. Да ну на фиг.
Соков свежевыжатых нет на завтрак. Пакетированные разливные только. Огромный минус отелю. В 5* должен быть на завтрак свежевыжатый сок всегда.
При этом хорошо хоть есть в витамин баре в течение дня по часам, свежевыжатый апельсин (правда пару раз халтурили и вместо свежевыжатого наливали тот же пакетированный, разбавленный натуральным), яблочный и морковный. В баре сотрудника никогда нет, поэтому просить надо сок в баре.
Плюсик в том, что в свободном доступе целый день есть мороженое Альгида, вкусное, разное, на любой вкус. Дети живут просто в этих холодильниках.
Есть прекрасная кофейня на берегу реки. Но, одна девушка темненькая с длинными волосами, очень доброжелательная и позитивная готовит прекрасный, вкусный кофе, а вторая светленькая портит все! Очень жаль, что так.
На территории стоят также холодильники с айраном в стаканчиках, очень вкусный айран, советую.
В отеле много мест для приятного препровождения времени, в том числе довольно уединенных, спокойных зон для отдыха, это очень радовало.
Что касается обедов. Ну тут беда совсем в главное ресторане. От слова есть нечего совсем, я по 3 раза ходила с пустой тарелкой вокруг, так и не взяла ничего. Плюнули и пошли в турецкий ресторан. В турецком ресторане, который расположен на берегу реки, офигенный вид, приятная атмосфера. Можно перекусить супчиком, легким зеленым салатом, салатом с тунцом или греческим, довольно вкусно, свежо. Из горячего брали пиде - лохмаджун, приносят большую лепешку с начинкой, горячую, только из печи с зеленью и лимончиком. Ну скажу так, нам зашло.
Два раза сходили в ресторан 24/7 пообедать. Ну да, атмосфера приятная, а еда не очень.
Пицца так себе, что ел, что нет, без удовольствия. Салат с тунцом хуже, чем в турецком ресторане. Салат в курицей…. Ну тут как бы, как сказать, курица немного воняла не очень приятно. Шашлык из курицы тоже сухой, странно пах.
Второй раз брали суп из чечевицы зеленой, ну тут откровенно разбавленный был суп водой, просто жижа безвкусная. И фиш энд чипс брали, рыба просто несъедобная, кусок пересушенный до такого, что вкус рыбы отсутствует, есть можно было только картофель фри. Но в Москве я не ем его вообще, а в Селектуме пардон, но приходилось несколько раз. Заказанную пиццу мы не дождались, ушли почти голодными, как бы не было смешно. Из напитков попросила официантку принести мохито с Бакарди и спрайтом. Первый раз принесли все как надо, второй коктейль был просто отвратителен, уже не с бакардии не со спрайтом, а с содовой. Перезаказала, уточнила, что с Бакарди и спрайтом и опять провал! Ну нет, так нет…. Вот и насладились атмосферой как говорится.
Ужины всегда с огромным количеством народа. На улице сесть невозможно. Хорошо хоть открыли зону только для взрослых 18+ при входе в ресторан. Там хоть можно типо, спокойно поесть. А так, ресторан – большой муравейник, родители совершенно не следят за детьми, они носятся по -залу, кидаются под ноги, а ведь кто то несет горячий суп, чай с кипятком. Бьются тарелки, проливается еда… в общем какая то вакханалия. Есть очереди приличные за горячим. Хотя из горячего всего то иногда кебаба (замечу в 95% от пересушен был до такой степени, что не жуется), мы даже ходили жаловаться, бывает курица, индейка, говядины нет от слова совсем. Была еще пару раз печень.
И еще очень важный момент, блюда пополняют только в начале ужина, а в районе 20.00 уже нет, то есть люди, кто приходит не к открытию, тот доедает остатки. Это правда. Допустим клубнику приносят только в начале ужина, бананы также. Факт был выявлен пару раз, когда пришли после 20.00. Экономия дело такое.
И еще, с фруктами беда полная, во всех отелях в конце июня были арбузы, здесь не было ни разу. Наслаждайтесь яблоками, апельсинами, бананами зелеными если хватит, конечно, в первый час обеда или ужина. На завтрак вообще нет почищенных фруктов, я была в шоке. Блин, ну невозможно лопать булки! В общем питание в отеле тянет максимум на 3 балла и то с натяжкой. Ужасно!
Что касается алкоголя, есть местный, есть импорт. Импорт разный, но конкретику надо спрашивать в баре. Боль отеля это просекко/шампанское. У них есть не плохой вариант, ну скажем так питибельный, это пузатая бутылка Моренго, остальное откровенное пойло. А на просекко делаются много какие коктейли, хотелось бы апероль, мартини рояле. Обломайтесь!!! Вино кислое очень, я пить не могу такое. А вот Джин Бифитер, Горденс, вискарик Чивас, Джек Дениэлс, ром Бакарди, Гавана и др. пожалуйста, Мартини бьянко, водка абсолют и прочее в наличии во всех барах. На пляже бар хороший, всегда работает в полную силу.
Стеклянные бокалы подают если пьешь в баре, если идешь на пляж, то пластик.
Иногда разнят по пляжу коктейльчики в маленьких стаканчиках на подносе, очень приятно замечу такое баловство.
Добил меня рыбный ресторан а ля карт. Замечу, за время пребывания в отеле можно только 1 раз бесплатно сходить в какой либо из ресторанов а ля карт по предварительной записи. Повторно можно, но платно, цену даже не узнавали, потому что это полный провал. Бронь на 19.30, пришли, сели. Место приятное в целом, в греческом стиле, жаль что средиземноморской вкуснейшей кухней даже и не пахнет. Заказала салат, суп из морепродуктов, осьминожку на гриле и стейк из лосося. Из всего вышеназванного съедобным был только лосось. Салат просто листья и один помидор черри разрезан пополам, ни соуса, ни каких либо креветок или хотя бы тунца. Просто голый шпинат и руккула. Ну очень сиротско. Суп, уф, ну я дома готовлю в миллион раз вкуснее. Простите меня, но даже из банки горбуши суп будет значительно вкуснее. Баланда чистой воды из картофеля, мутный и пара кальмарин плавает. На вкус соответствующий. Не понимаю как можно на столько испортить продукты. Когда принесли осьминога, меня чуть не вывернуло. Я не знаю что это было, микро щупальца одна торчала толщиной 5 мм и сверху, ну я бы на вид сказала какие то кишки. Я даже тарелку не стала придвигать, уж очень это мерзко выглядело. Осьминог усилиями официанта полетел в помой прям на наших глазах. Лосось без гарнира, просто с помидоркой на большой тарелке, он был вполне съедобен. Ну скажу так, абсолютно голодными мы вышли из-за стола буквально через пол часа после начала ужина. Остальные гости сделали также. Не кажется что надо что то менять?! И самое главное, видимо проблема отеля Селектум, это шеф-повар, которого давно пора выгнать!
Ну пляж, конечно, это ооочень приятное место! Как бывавшая в Доминикане, могу сказать точно, пляж как в Доминикане! Соломенные зонтики, довольно приличное расстояние от зонтика до зонтика, чтобы соблюдать хотя бы минимальную приватность. Лежаки хорошие, комфортные, матрасики мягкие, чистые. До моря лежаки расположены не близко, даже с 1 линии нет вида береговой линии. Жаль, конечно! Но это во многих отелях Белека так. Очень хотелось бы пирс, это моя любовь после отеля Суено делюкс Белек. В Селектуме его нет.
Долю непонимания с моей стороны вызвало поведение работников пляжа, когда после того как был ветер сильный, с зонтиков накидало соломы на пляж, под лежаки. Мы пришли на пляж в районе 10.00, работник как раз убирал солому. Делал он это незатейливым способом, сгребал граблями мусор, потом закидывал в мусорный пакет. Когда я смотрела на это со стороны… у меня волосы дыбом начали вставать. От песка пыль летела коромыслом, на лежаки, на людей, на вещи! Я просто обалдела. Ну неужели нельзя включить голову?! Ну скажем так, делать это надо никак не в не 10.00, когда все люди уже пришли на пляж, а в более ранее время, а во-вторых, вы же прекрасно видите, что люди от вашей уборки все в пыли. Ну я, конечно, попросила не убирать в зоне моих лежаков. Слава Богу меня поняли!
Около бара есть зона отдыха с диванчиками, зонтиками плетеными. Очень приятное место, если б не одно НО! Там не убирают от слова совсем. Столы все залиты, подушки на креслах все грязные. Сидеть откровенно не очень приятно. А это замечу начало сезона, май месяц. За этим надо следить!
В один из вечеров планировалась Сансет пати в 17.00. Ну как бы, хотелось бы на закате чего то приятного. Но, оказалось, что это пшик, а ни пати! Включили музыку, поставили 6 белых столиков перед баром и все!
Ни коктейлей, ни закусочек а ля канапе, ничего! Люди, развлекайте себя сами!!! Логично, что никто так и не пришел на супер сансет пати! Лучше и не заикаться о таких вечеринках.
А музыка в баре должна присутствовать всегда!
На территории есть два бассейна релакс, один из них для взрослых. Находятся в очень тихом месте в зоне бунгало. Кому книжку почитать и просто насладиться тишиной это сюда.
В главном бассейне проводят пенные вечеринки, устанавливают конструкции, приносят розовых фламинго, танцуют девочки, детям радость, ну и взрослые поприкалываются.
Пару раз на площадке рядом с рекой (на острове так скажем) проводили для детей бабл шоу с мыльными пузырями. Дети счастливы!
Два раз также мы попали на вечерние лазер шоу, музыка, танцуют девочки, по сути диско, но красиво, масштабно! Один раз было пират шоу, второй раз маскарад. Ходят и танцуют ряженные актеры, костюмы очень классные. Народ фотографируется, танцует, отдыхает! Имеет место быть!
А вот вечерние шоу в амфитеатре - это полный провал! Сходили 2 раза, ну реально спать хочется…. Самодеятельность деревенского разлива. Танцы - кто в лес, кто по дрова. Дешевые костюмы, полное отсутствие синхронности в танце и артистизма. Больше не пошли. Народ как приходит, так и уходит через 5 минут после начала. Ну с этим надо что то делать.
Ну и еще хотела бы обратить внимание, что летели мы туркиш эйрлайнз, по факту это не туркиши, а летает от них Анадолу джет, лоукостер со старыми самолетами и отсутствием питания (пустая булка и апельсиновый сок а ля Юпи, на этом все, даже простой воды нет), спасибо хоть кресла откидываются. Однако места между креслами так мало, что при моем росте 170 см коленки практически не помещаются.
В Анталию мы вылетели во время, а вот обратно нам «провезло» в кавычках. Задержка рейса составила 9 часов, в аэропорту мы провели 11,5 часов. Ни один из представителей авиакомпании не вышел, не озвучил причин задержки, я уж не говорю о воде и питании. Хорошо, что мы просидели в бизнес-зале, а люди с детьми, в том числе с грудными детьми около гейтов. Цены в аэропорту все знают, что драконовские. Представителей Трукишей нет вообще в терминале 2, куда только мы не ходили, все бесполезно. Вай фай только в бизнес зале. Поэтому, больше Туркишами никогда, полное надувательство, с учетом того, что переплатили за эти рейсы 24т. На двоих.
Ну что сказать, отдохнули в целом мы нормально, если не зацикливаться на цена-качество.
Но второй раз не хочу в Селектум. Альтернатив с хорошим питанием намного больше, а цена порой ниже.
Всем позитивного настроения и прекрасного отдыха!
A very nice hotel. We had a rest with our grandson , everything is fine . The staff is very polite and helpful. Everything is fine in time for cleaning , varied food , delicious. My grandson eats in all the hotels , but there were no problems here. Cocktails are varied, alcohol is real, there were no problems. Good animation. The guest service helped with the room with a slide, answered all questions .
Despite the end of October-beginning of November, the weather was gorgeous, the sea is warm and very clean, the beach is good, sun loungers and towels are always available. The hotel is very well organized, excellent, customer-oriented staff, nice clean rooms, all of the stated in the room is available. There are no complaints about food and drinks, you will always find something to eat (around the clock), decent alcohol of imported and local production, bartenders make any cocktails!!!
Evening program every day, despite the fact that the season is coming to an end! If you are bored with the food in the main restaurant, you can always go to a la carte, there are three of them in the hotel - Turkish, fish, and the most delicious in my opinion is Italian.
Special thanks to the managers of guest relations, and especially to Elif, who solves all your problems and requests with amazing ease and sincere involvement. I think we will definitely come back here?
Super!!! The rest is excellent, the hotel has a very good beach, many different activities: volleyball, yoga, Pilates, darts, aqua aerobics. This is a very special area. Decent cuisine, lots of restorants, delicious ice cream and fresh, etc.
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The hotel itself is good: (typical 5-star Turkey) large territory, lots of swings for children, snack bars, access to the sea, bars, ala kart restaurants (1 visit is free, from 5 nights) and much more.
About the food: the choice is great, the food is delicious, there were enough places. (there is also a diet meal)
I would especially like to mention the support of the hotel, or rather the unwillingness to solve problems. We did not live in a bungalow, but in the hotel itself, and in the very first days of rest, ants crawled into our room. They were everywhere: in food, drinks, clothes, shoes, on the bed and table. Naturally, we informed the reception about our problem. And only a day later we decided to disinfect the room. But the ants did not disappear from this. And they spent our whole vacation with us. On the last day, we were offered to change the room, which was pointless. It was impossible to drink: ants crawled over drinks and mugs. We talked to the hotel employee, he said that they have ants everywhere.
More from "-": noise insulation, or rather, its absence. You will hear everything from the yelling of a screaming child living behind a wall to people talking.
Cleaning: we cleaned every day, but at the end of the rest we stopped taking out the trash, we did not change the towels. As for the balcony, it is large, yes, with sun beds, a table and an umbrella, but it has not been cleaned since the very beginning. The whole balcony is dirty and the sun beds are included. The bed linen was dirty, the chest of drawers had not been dusted from the very beginning.
To summarize. The hotel is chic, cozy, calm. But I advise people with small children and the squeamish to be more careful with this hotel 🙂
A great hotel my parents and I bought an ultra all inclusive room here is good there is a mini bar, a restaurant, a beach, a water park and swimming pools, damn well there is a sandwich and hot chocolate here in general this is not a hotel but a paradise but overall I had a good rest
We had a rest now in April, we really liked everything! The staff is lovely and friendly, almost everyone speaks Russian! Very well maintained and beautiful territory. There is a children's club where children are really engaged and they are interested in it! The food is varied, a large selection of cheeses, there is always pizza, pita, beef, lamb, seafood, shrimp and rolls with red fish, but not always, pastries are above all praise, it is a long time to list. The beach bar is a separate love! Excellent animation, performances by guest artists in the evening. The main building has a hammam, a Finnish sauna, which are also very popular with hotel guests. Would we have come back again? Definitely yes! I recommend it! P.S. it's better to sign up for Ala carte restaurants upon arrival, we got into only one.
We had a rest from 05.10 to 18.10.24. Excellent territory and a very good beach, except for entering the sea. The restaurant service is disgusting. Cats are sitting right on the tables. The waiters don't care. This is the first time I've seen this. The waiters are guys from Kyrgyzstan. They're on their own, vacationers on their own. They don't understand Russian or English and don't want to understand, or maybe they pretend. We had an apartment on the 3rd floor. All the smells and smoke were in the room. It's disgusting. The hoods in the restaurant just don't pull. The room itself is very nice, freshly renovated, consists of two rooms and a living room. Two bathrooms, three balconies. A huge living room.but everything is ruined by the terrible smell of burning and smoke. We had a wonderful maid Gulnash, ants were found on the bed in my son's room, the reaction was instantaneous, a change of linen and apparently room treatment, we did not see any more ants. I read that they were present in the bungalow, but here in the main building. The cleaning is perfect, linen change, towels, slippers,bathrobes-everything is super. I really liked the area. Bravo to the gardeners. The cleaners on the beach are hard workers. The animation is not bad. The food seems to me like a good four. I have something to compare it with, this trip is the 15th, and this is the only hotel where I will never return. This is definitely not a resort. Our relatives' air conditioner was not working. The main manager or administrator at the reception turned to a young girl, a mom of 6 months.baby " Dear guest.Due to the fact that the season is over and it got colder outside (it was 28th on that day), the air conditioners are automatically turned off. " and in our room, all 3 were working. The season is over, and the money is paid... pure mockery. I give two stars, one to the maid, and the second to the gardeners and cleaners on the beach. To be fair, it's a fantastic area and a very nice beach. The money that we paid is definitely not worth it. Our relatives were not lucky at all, the number was changed twice. The administration did not compromise, it seems they did it worse on purpose, and there are two children of 6 months and 3 years old. The first time I saw this, so that they did not try and froze off responding to requests for which they paid. I dare to remind the hotel owner and the administration that we pay a lot of money for a comfortable stay. For a comfortable one. If you describe your restaurant as a restaurant, not a dining room, if alcohol, then alcohol, etc. And if it does not work out to pull on the resort., then the price should
not be broken, but adequate to the disadvantages of the hotel in the form of ants, smells, service, waiters, food mediocrity, poor pastry, etc. to do.
Very friendly staff, clean, well-groomed territory, a variety of food and drinks, a sandy beach, the clearest sea as an attraction, a drawbridge over a river flowing through the territory, in my opinion, there is not enough animation for children, but maybe this is because of the end of the season. In the evening, a show program and live music
Beautiful, well-maintained, large territory of the hotel! There is entertainment for children and adults. 3 beautiful pools (1 central and 2 near the cabins). The sea is close, the sand and the sea are clean, the entrance is gentle.
Well, very good)
For a vacation with the kids - that's the thing.
I would come back, it would be comfortable, delicious, cozy, kind of quiet, a sandy beach ...
a good place for Turkey lovers. I recommend it for sure!
We are breathing now at the hotel, we returned 3 years ago and did not regret it!
It is clear that the hotel is tired, but the staff is trying very hard!
The level of events is just a BOMB! They won't let you get bored! Both sports and parties are great! We are on vacation with two children and have time to relax ourselves)
We recommend it!
I have questions about the kitchen, I would like a variety. The territory is very good, river-sea-greenery-lemons-oranges-bananas. On average, you walk more than 6km a day! There is something to occupy your time! Well done, all issues were resolved promptly, but there are still questions about the kitchen!
In the month of October, they did not see a grenade…
We had a family vacation with 2 children (2.5 and 5 years old) from 3.06.24 to 10.06.24. A vacation in a bungalow does not cost such a lot of money. A hotel that we will definitely not arrive at anymore. I will describe everything further.
We arrived at the hotel around 10 a.m., after completing the documents, we were immediately invited to breakfast, after we settled into a room in a Bungalow house building K on the ground floor. The concept of the hotel is very cool, the territory is beautiful, it is cleaned every day, you can see that they are trying. Good animation in hotels. You won't stay hungry for sure, there is a normal choice, good fruits, delicious meat are cooked, the only porridge is different from ours (cereals: oatmeal rice and buckwheat boiled in water and filled with just ready-made milk), the children did not like it, had to look for other options for breakfast. Juice = lemonade from the Swedish line is not very, an incomprehensible carbonated something between juice and lemonade, we took juices to the bar on the table, they pour them out of the package, more decently.
BUT our opinion about the hotels was divided from the very first minutes of checking into the room. I didn't want to go to the room at all during the whole vacation.
Upon check-in, there was just a shock from the expectations and reality of our vacation. We got into a dirty room that was not at all level 5*. The shock in his eyes was the whole vacation. The smell in the room is like in an old building, basement, the tiles on the floor looked like on the terrace of some balcony, very pale lighting, feeling like in a crypt of a 3* hotel of some kind, the room was dirty from the first minutes, they immediately wanted to replace the room, but there were no others suitable for us. From the first minutes, the legs were all black, the floors here don't seem to be washed at all. When we went into the bathroom, we were just shocked, we had a dirty toilet, a damaged faucet, a children's mat in mold, the fact that the walls were in mold, we already closed our eyes. There were a lot of towels, not at all 5* level (for 4 people in a 5* hotel there were 2 large towels, one for legs, 2 for face and hands). For a family of 4 people there were 2 dressing gowns and 2 slippers, one set of cotton buds with a cotton pad for the entire vacation, which was not replenished. The promised bathrobes and slippers for children did not appear on the websites when choosing a hotel. The dishes were dirty, dusty, and the mug was broken. The stand on which the dishes were dirty, I no longer considered the kettle. I wiped the tables and bedside tables immediately upon check-in myself in order to sort out things somehow. The freshness of the room, of course, was not from our expectations for such money. They requested room cleaning, and the next day the cleaning was done: the garbage was removed, the mini bar was replenished. That's all, as there was garbage on the floor, so it lay after cleaning. During the vacation, they asked to bring towels, called the reception, everything was done. Towels were not replaced every day. Of the 7 days of vacation, the floors were cleaned 1 time, and then apparently they were brushing quickly. The whole vacation, adults walked around the room in slippers, children in sandals, children were not allowed to sit and play on the floor, it is terribly unpleasant to go to bed after such floors. The beds were not made. Cleaning is just 2-3*. We did not expect this at all for such a lot of money.
The beach: beautiful, wide, you can always find sun beds, but the sand is not cleaned, children played at the sun beds found 2 times rusty beer corks under their feet, a lot of juice tubes, sticks and dirt in general come across (sunflower shells, cigarette butts, pistachio shells). The entrance with pebbles is not very comfortable with small children. The sand is already at a depth of more than on the ass where it is comfortable to stand and does not hurt your feet.
Good animation for kids, interesting events, evening performances. EVERYTHING would be fine if it weren't for this terrible view of the room. This is possible only in cabins, and this is not the case in the main building of the hotel. But we were in shock the whole vacation. Who is squeamish and loves cleanliness, I think this hotel is not for you.
Pools are also sometimes dirty, sticky floors at sun beds, leaking ice cream, etc. But you can see they're doing something and cleaning up. It's a pity not to attach a lot of photos to describe the whole essence of "cleanliness" in the room.
Now we are resting in this hotel! Everything is fine , there is nothing to complain about !!! There is something to compare with many times we have been to Turkey!!! We would come back here again , of course
A super hotel!!!!! My husband is happy, there are a lot of delicious drinks! Everything was done for the rest!!!
I liked everything from the food, the staff's accommodation. The territory is green and very well maintained.
The cleaning is good. Normal alcohol on request, local is Turkish. In general, we were impressed by this hotel and Turkey. The food is delicious, the only pork is missing.
The Selectum family in Belek was chosen on the advice of a travel agent. And also from the photos - some locations reminded me of the Dominican Republic.
The reception staff greeted us very cordially and offered to go to breakfast for now, then come up to 11 o'clock.
We came to the restaurant, hardly found an empty table. And we are waiting for the waiter to offer drinks. It turned out that you can wait as long as you want and not wait))) Later we got used to having to go for drinks ourselves. And for water, too. Let's just say the waiters' job is to slowly clear the tables. And bring drinks on request.
We were settled at about 11 o'clock, for which thank you very much!
We got a room in the main building closer to the sea 1304. View from the balcony to the main pool. The room is cozy, small with 2 beds (single + double). There is a shower in the bathroom; shampoo, conditioner, gel and body cream in dispensers. There were shower caps, cotton swabs and discs.
Everything else is on request - bathrobes, slippers, shaving kit, dental kits. There are no paper napkins or beach bags.
The mini-bar has beer, cola, fanta, sprite, water - only drinks. Nothing to crunch with)
Wi-Fi, in principle, worked fine throughout the hotel, even on the beach. There were moments when the connection was lost, but very rarely.
The area is simply magical. Very green, lots of trees and flowers. Streams flow along the buildings. There are many different statues and sculptures of animals. The canopy from the reception to the pool reminded me of some hotels in the Dominican Republic, including umbrellas made of leaves on the beach.
The food is generally normal. There's always something to eat. But the choice is much less than in other hotels of a similar level that we visited. It's the first time in many years that I haven't filmed a video from a sweet table, and indeed a video of food)))
Freshly squeezed juices are given by the hour at the pool bar after 11 o'clock (orange, apple and carrot). It's a pity that it's not for breakfast.
Delicious cocktails are made in different bars. Unfortunately, there are few employees..
There are 3 ala-carte restaurants: Turkish, fish and Italian. If you have a vacation of 5 days or more, you can visit one ala-kart for free. We were in fish and Italian.
Fish ala-kart-on the bank of the river. Excellent service. Delicious fish soup. Cold snacks for the amateur. Salads are seasoned with balsamic sauce, for an amateur. I guess I could have asked for something else to season it with. Very tasty hot dishes- grilled salmon and perch. Dessert and fruits were also to my liking. But there are a lot of mosquitoes near the river...
the Italian ala-kart is also located near the river, the same problem with mosquitoes. Very tasty grilled salmon. In general, all the food is delicious. The service is excellent.
If you want to lie by the pool, then it's better to practice sun beds early. There were no problems with finding sunbeds by the sea.
There are few sports activities. Yoga/Pilates in the morning for 20-25 minutes.
At 11 o'clock, aqua aerobics /aqua trampolines (11 pcs.) /aqua bicycles (8 pcs.) For those who wish to borrow equipment in advance, there is not enough for everyone! At 16 o'clock zumba/kangoo jump/tabata.
Yoga on Tuesdays with a guest trainer. Also, 3 times a week in the morning, riding on a skateboard along the river for about 30 minutes. Volleyball 2 times a day.
Unsportsmanlike animation is represented by darts, bocce and a day game by the pool. I tried to participate as much as possible))) It's a day off on Sundays, but it's a pity...
all the animators and fitness instructors are great! Special thanks to them! My daughter and I had a fun and sporty time!
The water park is represented by several low slides. There is a separate one for the kids.
A bubble show was organized for children on the lawn near the beach, where anyone could create any bubbles. Great 👍
The beach strip is wide and sandy. The entrance to the sea is a pebble. There is no pier. Maybe it would be better to take the corals.
Massage at the spa was taken through Anex tour) $ 45 per hour of sports massage. Everything went great.
The selection of ice cream is very large.
Problems with tables were observed not only for breakfast. But also for lunch, and especially for dinner. At dinner, sometimes a single queue was formed at the stands with hot dishes, so that everyone in turn reached each dish. I wanted to call the atmosphere for dinner a farce. After August 1, something must have changed. Maybe there are fewer people. Maybe we started coming after 8.30 pm. The waiters began to remove the plates from the tables faster) And the tables were cleaned) And we are already used to bringing drinks to ourselves)))
Room cleaning is so-so. Something was constantly not reported. I had to look for a cleaner, then call the guest relation... Cleaning the balcony is generally a problem...
Room service is 20 Euros / 22 $. We were able to extend it to 15 hours, for which thank you very much!
Overall, we had a great rest!
The hotel is very nice! For tourists who are not spoiled by the service.
A good hotel, we are currently vacationing with our family. We like everything.
I would like to say a big thank you to the animation team, especially Angelina, Tomiris and Ege. We went to darts, as well as to live music and evening shows.
Excellent service. Delicious food, cool animation. The territory is large, green, and there are many different zones. There is a children's club, they work with children, hold various events.
We went from October 6-10. We chose this hotel from two Selectums: Side and Belek. We were in Side last July and were absolutely delighted. We stopped at this because we decided to take a closer look and the territory bribed us. The green area where the bungalows are located is excellent! The stream is flowing, everything is in the shade, green, birds are singing, even sometimes a cuckoo is cuckooing somewhere. In general, it feels like you are not in hot Turkey, but somewhere in the tropics. The room is spacious. The shows in the Selectums are always cool. That children's, that adults, that daytime family. This is probably the end of the undoubted advantages.
Now to the dubious advantages: food, room cleaning, room condition. In order. Last year's food in Side was tastier and more varied. Maybe it depends on the season. But, I think, from the managers too.
Cleaning: it was 11 days, 10 nights. Of these, the room was well cleaned only 2 times. On the second day, only the garbage was taken out, and on the penultimate day, too. Once we asked not to clean it ourselves. On the rest of the days, either the bed was not made properly, or they did not sweep and throw out obvious garbage from tables, bedside tables and shelves. For example, crumpled juice packs, crumpled beverage cans, empty bottles, empty glasses, empty snack boxes, dirty paper plates. In general, everything that was not in the bucket was standing/lying there. In those 2 days that we cleaned normally, we left $ 1 each. The toilet was not washed during all this time, which is why by the middle of the vacation, for some reason, he began to cover me with a dark coating in some places, which was just hard to wash off with a brush. I had to constantly ask for toilet paper. 2 days before departure, we took the cleaner from the cart ourselves, so that it would last until the end of the vacation.
The condition of the room. There was black mold on the shower stall below, the door in the stall creaked wildly (but this problem was solved quickly after contacting guest communications). Shampoo, shower gel, hair balm, soap and body lotion were in bottles bolted to the wall, which were not full and they were not replenished. A couple of days before the end of the vacation, the shampoo and shower gel ran out, I had to rinse the bottles to wash myself. There are no closets in the room. There is an open niche with a shelf and a railing at the entrance, on which hangers and an open rack with a shoe rack in the bedroom and 2 wicker baskets.
Overall, we enjoyed our vacation. We are not very demanding, so these unpleasant moments did not bother us much. But next time we'd better go to Side.
For the rest: bartenders, waiters, the rest of the hotel staff - all cool, smiling, always go to a meeting. The shows are bright and memorable. The undoubted features of the Selectums are a foam show in the pool (at 15.00 once a week) and a soap bubble show (at 11.00 once a week), taking place on the lawn - adults, like children, rejoice at the opportunity to make a bunch of soap bubbles.
Oh yes, only 3 moments marred the rest: 1) the fish in the sea bit until they bled. Especially if there are wounds on the body, then it is into the wounds that they aim, snatching out pieces of skin. I had to bandage my wounds before going into the sea.
2) biting flies in the shade. They bite painfully.
3) mosquitoes. But we asked for a fumigator. But he didn't help much, the child was very bitten.
We have been to Belek before and there were no such problems. Maybe it's the season again. The season of biting fish, flies and mosquitoes.
It takes about half an hour to get to the hotel from the airport (if there is an indtransfer), everything is fine at the reception, guest relay immediately came up. They asked for a quiet room, and gave us a bungalow in the middle. The room is good, the renovation is recent, inside the general style of the Selectum. Although this is the first time in this hotel, but as regular guests of the hotel chain, there were fruits in the room. The mini-bar had beer in glass, various sodas, regular and mineral water. They drank mineral water and sometimes beer, replenished as if by itself (they began to put three mineral water bottles). A washcloth, soap, shampoos, conditioner, lotion of good quality, but the jars are not very comfortable. I liked the territory of the hotel, a lot of greenery, a zoo, a large and clean beach. Sun beds are always available. There was also excellent cleaning (sometimes swans were turned and there were flowers, they deserved a tip), the guys from the children's club. The greenery of the hotel is gorgeous, the gardeners have great respect. And a small wish is to move the night live music to where the star and pirate parties take place (they fell in love with them back in the Selectum in Side). We lived in a bungalow on the third row, and sometimes we could hear loud music. And the guests living next to the pool were unhappy that they had to listen to different musical styles late at night, which did not always coincide with the desire to sleep and the taste of the guests. The food is good, but in the beginning it was modest with fruits and berries, strawberries appeared on the fifth day of rest. Meat is plentiful. I liked all the places of food (except 24:7), but the best place is a beach restaurant on the shore. Good coffee in the pavilion on the bank of the river. In Side, they almost always had lunch 24/7, but here the waiters in it are completely rotten. Except for them and the young man at the reception on departure on May 11, all other employees are nice, friendly and efficient. Massage at the spa is worth the money, they do it perfectly (both the guy and the girl), but they went for change for three days. As a result, the price-quality hotel has justified all hopes for today.
A good family hotel, good food. The rooms are well cleaned, the area is green. The animation is fun for both children and adults. In general, we had a great rest