The perfect vacation. You are really welcome there. Food, service, beach, pools, staff. The kids' club would be a little equipped and it would be super! It was the second time. Let's go again.
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Andrey Kolesnikov
Level 2 Local Expert
July 21, 2024
It was July 2024, The food was cool, good choice, decent service, we were very worried about the air temperature, but due to the pool +16, the hot sea 35+ was leveled, cool cocktails at the bars, normal alcohol, surprisingly, we found sanser 2021 for $ 50 in a fish restaurant, the only thing you need to make an appointment in advance, solid 5*, in relation to Turkey/Egypt
A wonderful hotel with excellent food, a large, well-groomed territory, with interesting animation in the evenings, the purest sea. And who with children is generally paradise. Behind the hotel is a beautiful, large embankment. You have already been there more than once, I advise you.
I was a family in this hotel, far from the city, but children are a plus, a lot of food, everything is delicious. The staff is kind, the rooms are cleaned quickly and cleanly. I will definitely come again. Near the big embankment!
The hotel is old, the staff of the brakes expect not to give something and think it will do, the rooms are all changed three times from the stated one, it's dirty, there are queues in the dining room,the animation is boring, the food is normal but the choice is not big,people
A lot, they want to do the cleaning after
18.00 nonsense
Beautiful, clean territory. Constantly sweeping and cleaning. Delicious food, lots of pastries and choice, and vegetables, and cheeses, and meat.
Restaurants on the territory by reservation, you need to book in advance and immediately stipulate boarding inside the institution where the air conditioner works, otherwise they will be planted on the street where it is hot. The rooms were cleaned cleanly every 2 days, but on a call they could bring a towel and something else. In the room, there is only beer, cola, sprite and cookies with chips in the refrigerator, neither of which was eaten or drunk. And 2 liters of water.
The water tastes specific, the kids were not thrilled. We took a room with a view of the garden, quietly calm. If the windows went out. On the pool and the main bar, it would be noisier.
A hotel, out of season, is a solid five, but not a suite. The same Rixos in Belek, the land and not bo, comparing with this hotel. Maybe, of course, everything is completely different in the season, I don't know...
Vacationing with my son in October is not a bad hotel! Varied food and drinks minus one, you can't wait for the waiters by the pool)) by self-service bar
Super hotel ,we were there with our family in 2024 ,January from the 16th to the 26th ,the hotel is really super ,from the first day of arrival to the very departure only the most positive emotions ,The kitchen is just wonderful ,all day long entertainment for adults for teenagers ,games competitions ,in general everything is super ,we put a solid five
Delicious varied food. Good service. A family-run hotel, there is everything for children. The rooms are large and clean. All-inclusive drinks for every taste
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Nika
Level 8 Local Expert
September 15, 2024
A good All-inclusive hotel. There is a private sandy beach, several pools for every taste are also located on the territory, there are water slides, a mini club and an adult pool.
A great hotel for a family holiday!!!The service is at a height, we arrived at the hotel at 10.00, we were booked, sent for breakfast, offered to change into a SPA and go to the sea while the room was being prepared, we were checked in before the due time, in a room of a category higher than was paid without surcharges. The staff is very friendly and ready to help.The food is super, there is a lot of it, it is delicious and varied. Drinks of very decent quality are all alcoholic, and juices, milkshakes, coffee beans of excellent quality. The territory is very clean, the swimming pools are excellent, everything is very well thought out, the beach is clean, there are enough sunbeds, the staff makes sure that towels are not occupied by sunbeds.
I stayed at this hotel 2 times. I really like the rooms, the varied food, the shows.
But the merchants spoil the impression just like that, who stick to the beach from hotel shops, inviting them to watch their trinkets five times a day.
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Лиля Ш.
Level 11 Local Expert
September 6, 2024
I would like to share my vacation at this hotel.I sincerely do not understand those who give the hotel 1,2,3 stars.You are either used to vacationing in luxury hotels, or you have not really met bad hotels. We liked everything very much, the staff is very pleasant, responsive, always smiling, if there are any questions, they immediately respond, in general, the service is good.The hotel grounds are clean and well maintained.The beach is large, there are many sun beds, there are separate zones of 16+. Every day there is good animation, show programs. The food in the restaurant is delicious, there is a certain theme every day.There are Ala carte restaurants, but we didn't get to them). The room stock is not new, but everything is clean, cleaned every day, the room has a hairdryer, an ironing board with an iron, as well as a kettle, coffee, tea, cups.We had a room with a balcony.In general, you can safely go, I advise you).
Low-quality food and drinks. The curtains in the rooms are dirty. There is nothing in the rooms except soap and shampoo. They brought bathrobes, slippers and all accessories only after a call to the reception. After the room is vacated, you can't use anything: they don't let you into the restaurant for lunch, and they don't even offer coffee in the lobby bar. In general, when you vacate the room, you cease to exist for the staff, they don't even want to talk. There are dirty tables by the pools, until you say, no one cleans.
Everything is very strange for a hotel of this level, where ultra is all inclusive. This is not the first time we have been staying at this hotel, and we have something to compare it with. Four years ago we were delighted, but this year we have very negative impressions. It is a pity that coming here for the fourth time, it is a complete disappointment.
2 times in this hotel - everything is chic, delicious, clean. The rooms are not all renovated, but still everything is fine! It's a paradise for children in general! There is a 16+ zone in the restaurant and a separate swimming pool. A la carte 5 pcs and all free (in other Emirates hotels, for a fee). We will be happy to come again
the best hotel on this island, I love it very much, warm, family-friendly!! there are a lot of animations and activities)) super responsive staff, there are Russian-speaking guys, positive and charged!!! I'll go back there again💞💞
Now we are resting here, as everything has + and -
+ Friendly staff (all madam, madam), spacious room, sun beds on the beach are enough for everyone, delicious drinks.
- It's too crowded in the main restaurant, there's not enough space, there's always a queue for food, it's a little damp in the room, things practically don't dry, girls take two swimsuits, I took one and it's constantly damp. Vacationers are the majority of the Russian Federation and the KZ. The sea is not particularly clean, well, it's not the sea, but the bay ..., the first impression is "froggy", then you get used to it). But after dinner, the animation is a complete disaster, there are very very few seats, after the flight at 9 o'clock, we did not find a place in the evening and just sat on the sun beds, away from the bar and animation. We were in the room (it was good that I was dressed), the door opens and a staff member is standing behind it, he brought us a cake in honor of the first day at their hotels, he could have knocked to begin with, and not immediately open the door... We were checked in according to the rules of the hotel at exactly 15:00, and we were on the spot at 11, after a grueling flight - it's so hard.
About food, what can I say, food is like food, you will not stay hungry. There is a huge construction site on the right, but it somehow does not interfere.
In general, we concluded that we would not come here again.
Very beautiful inside and out. There are a lot of different food to choose from. We were from October 29 to November 7, just for the children's autumn holidays. And in order to occupy the sun beds, I had to wake up specially at 07:00 in the morning. By 10:00 in the morning, all the seats were already occupied. Mostly families with children have a rest in this hotel. The water in the sea was very warm, but there were a lot of algae.
It's a great place, it's a pity that it's far from Dubai. Fans of hotel holidays will really like it. The buffet and the bar are just a song! Cultural and entertainment program almost every day, don't get bored :)
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Людмила
Level 2 Local Expert
October 30, 2024
A very nice hotel, especially with children. Good animation. A large area. Nice beach, plenty of room for everyone. A variety of food. One minus number does not correspond to 5. Repairs are needed.
The hotel is old, barely reaches 3 stars. Overpopulated. There are a huge number of children, and THE PLAYGROUND IS CLOSED FOR REPAIRS. A pier is being built nearby, a tractor is working 100 meters from the main beach - it's noisy.
Well, a solid 5 ka) if you compare with a good Turkey, there's the whole 7ka)
I won't describe everything in detail, but everything is top:
- swimming pools
- restaurants
- beach
- bay
- service
Slightly old room stock, but we only slept in the room)
Let's go back with the whole family again.
Wonderful hotel. There are no complaints about food, animation, rooms, pools, bars at all. Everything is great. But not the beach. I didn't see in any description of the hotel that instead of a white sand, there is a crushed shell. For a child, it was a tin. And for me, too. I don't like anything that is different from sand. After a couple of days, the water left altogether, so when entering the water, sharp stones and vile algae immediately appeared. And the fish that bit.
I'm currently resting at the hotel. Check-in date 17.12. check-out date 26.12.23.
Guys, before you buy a premium room, please note that there is no balcony there!!! There is an exit from the window to an area measuring 0.6 m wide and 1.5 m long. They consider it a balcony. When I ask them again, it's definitely a premium number, they say yes!!! Although you can't call it a premium number. Chestnut room. By the way, the number is 1225.
I recommend not ordering a taxi through the concierge. You will be deceived one hundred percent. At the beginning of the trip, he turns on the meter, but as soon as he stopped, he immediately turned off the meter and took the amount and the heads. As a result, we overpaid 10 of their Tubes.
You can't get into Ala Carte restaurants. I tried to get through by phone for three days, but without success, after that I tried to make an appointment at the reception a couple of times, they sent me to the room and said that the order was only through the phone from the room. Only the third time my attempt was successful through the reception and they said that they could not get into the Italian restaurant.
The rest is ruined, Rixos is not Rixos, coral employees also do not help, but they say call the hotline.
We had a rest with my wife together, without kids. I liked that there is a zone 21+, where children are not allowed, so you can retire. We were mainly in this area, which includes a swimming pool and a bar. A saxophonist played during the day), it's nice to relax to the music with a glass of cold sparkling wine) A decent gym. Very decent kitchen. A wonderful show program (not animation). Different groups perform every day.
"+": Chef, and, accordingly, food👍; beach (at the beginning of December there were always places to choose (more comfortable for yourself); pool 16+; bars (on the beach, by the pools, in lobi👍, sports bar👍👍 ("Margarita" - fire!)); quality of service and attitude to vacationers; no deposit; availability of a kettle (+ tea, coffee) and an iron in the room, free mini-bar, cake + candles on the OTHER
"-": expensive 🙊, room cleaning🤦♀️(more precisely, its absence 😅); not all rooms with balconies
Amazing hotel! Everything is included. There are plenty of activities for children and adults. Nice beach, clean water, several pools. There is a beautiful embankment and a Mall nearby.
A good 5* in Ras Al Khaimah, which works according to the concept of "all inclusive", and even with animation. A good alternative to Turkish holidays. Not luxury, but the price-quality ratio is normal. The only thing I would like to wish is an update of the number of rooms.
We returned to this hotel for the second time, although we usually do not do this, we like to see new places. Everything in it is good for us. The rooms are in need of repair, I do not argue. But for the excellent concept of rest, excellent food, good service, we are ready to close our eyes to the rooms. In addition, the hotel has become much better over the year. The territory was improved, there were more activities for children, the food seemed better to me this year too. Maybe we'll come back again.
Excellent hotel, responsive, kind and attentive staff. Delicious food, especially Al a cart , for 10 days of vacation visited all restaurants, some 2 times. Ice cream from 11 to 20 - the children are delighted.
We really wished that we had come to this hotel - only the name is from Rixos, the service is completely missing, they simply do not hear you at the reception, the reception does not respond to requests at all, we had guides from Fansan ham, who allowed himself to talk in raised tones, because we did not want to go to Dubai for $ 1000, we have been to different countries and to the UAE too, only in Fraser, but this is the first time here. The food in the restaurant is normal, but it's a mess, you can't even get water, everything is cheap about drinks, coffee is more or less at the reception, but you can't wait either, people are like in an anthill, the only thing that pleased is the room, large with a view of the Persian Gulf! Will we ever choose this hotel - definitely NOT!
The best vacation with children! Rested in 2022 in the month of September. I really liked the hotel, it is located in the waters of the Indian Ocean. The water is warm in the sea, a huge swimming pool, there is animation for both children and adults.
Thank you for the pleasant emotions! Everything is at a height of 5 meters. People are amazing, kind, create comfort and warmth, you relax both body and soul.
In the UAE for the first time. We arrived as a family of three. The child is 12 years old. The hotel was recommended to us by friends who rested in it two years ago. Personally, our opinion: externally, the hotel is very beautiful, the halls are richly decorated, fresh flowers, cleanliness and live music every day, which is very nice, a large territory. At the entrance, the guard always asks for the room number, which allows you not to worry about your safety. As for the room: we took a superior room with a view of the garden and a terrace so that you could sunbathe. The rooms are "tired", require repair and thorough cleaning of carpet and upholstered furniture, a lot of stains, somehow it's a little strange for the five. It was supposed that the child would sleep on the sofa, but it does not UNFOLD, so they asked for a bed. Otherwise, everything is fine in the room. The service is excellent, they brought absolutely everything we needed: bathrobes, an ironing board, an ashtray. Now separately for pool lovers:yes, there are a lot of them, BUT! They are small. Two main ones for older children, two for toddlers, one only for 16+, you can swim, but if only in the morning or after 16.00 because of the large number of people. The sea is clean, very warm, there is depth, so we went swimming there. The bars are not bad, beer, a lot of alcohol, but don't expect exclusive cocktails, they don't know how to make them.And now the cherry on the cake is food: every day is themed, the main dishes of different countries. That is, if Italy, then a lot of pasta, pizza, lasagna. Personally, I don't like meat, so I expected that there would be fish every day. Yes, it is, but either fried, or in batter or in some sauce. Once there was salmon cooked whole on the grill. There is seafood, but also in sauce or in Mexican tortillas, like quesadillas. The breakfasts are great, but don't wait for red fish, the lunches are good, in general, you definitely won't stay hungry. And the last thing I would like to advise: if you eat with small children, then you will like absolutely everything, BUT if the children have grown up and you still want to stay away from the anthill, choose more compact hotels. Well, there are a lot of people and the hotel, as for me, does not cope. Even queues for breakfast, lunch and dinner. Our verdict: territory 5, food 4, service 5, silence 3, swimming pools 3, beach 4 only because there are not enough sunbeds for everyone!!! According to the principle, who did not have time, he was late. And so, no offense, the hotel does not pull 5 stars.
We had a rest in September 2022. We were going to Turkey, but the tour operator offered this trip. Everything is wonderful! Of course, we also got into the mask mode and PCR tests..but nevertheless, we had a great rest. Of course, anyone who wants to find disadvantages will find them: for example, a suite, and there is nowhere to dry towels and swimsuits, instead of a balcony there are wooden railings, we had to tie them to them so as not to be blown away by the wind. Or stains on upholstered furniture and carpet, and this is in the suite! But in the end, we didn't come to sit in the room. The sea was unusual - almost no waves, no surf, hot water.. and the turtles that pop up next to you from time to time, a huge head comparable in size to your head - it's an unforgettable experience! Food without complaints, drinks too. 2 stages, each with concerts in the evening - live music, shows. In comparison with the Turkish ones, again, they are a little monotonous. There are pools for children and adults, but we always choose the sea. We did not go to Dubai and on excursions, it was far, expensive, we rested for 6 days, we did not plan shopping. We went to a mall nearby for gifts, and at the same time visited an ordinary supermarket. It is enough for the taxi driver to say the name of the hotel. Well, it's better to have cash dirhams, and quickly calculate in your mind the cost of everything in rubles..this is for those who don't want to throw money away.
The rooms are a bit old, some overlook the road, noisy, exhaust fumes.
The food is a very good buffet! It's really delicious!
The evening programs are very interesting!
2 times it was at the end of May. With two children
Everything is fine. Delicious food, great beach, children are allowed on the water slides, beautiful territory.
A great place, many different nationalities with special features 😉 food like in Turkey, sea like in Egypt, service and staff are understanding, responsive. I recommend it for a family holiday! The main thing is to come in season, preferably in mid-April 👌
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Михаил
Level 14 Local Expert
May 2, 2024
A great family hotel. You should only come here with children. If you want to go on vacation yourself, then be prepared for the fact that it can only be quiet in the room, because due to the huge number of vacationers with children, there will be appropriate noise and din everywhere. The beach is big, but everyone takes up space in the morning. If you arrive at 11 o'clock, you may not find a free place. The situation at the pools is similar. The hotel is good, like all hotels in the Rixos chain, but requires renovation, which has been promised for several years. Of the obvious advantages, the ultra all-inclusive system, that is, for a minimum of 3 meals a day, the restaurant also has a burger joint and several cafes and bars, and you don't have to pay for anything anywhere! Not like in some all-inclusive hotels, where you even have to pay for water and tea for lunch and dinner. You can leave the hotel and walk along the embankment. There is a small shopping mall 10-15 minutes away by car. It takes an hour to get to the center of Dubai.
I also don't share the rave reviews.
The hotel is well on 4 stars, ala Egypt both in design and interior content, and even more so in food. The food is very ordinary, there is nothing restaurant in sight. The fruits only pleased me, but
there is a queue behind them. But in general, queues are everywhere, everything is crowded even though it is the middle of January. The reception is not loyal with children, pregnant or pregnant with children, no early
check-in, no slightly
similar eviction. Even
for money, for paying for an additional day. Of course , it is possible for a change
, since it is cooler in Egypt , it is cold in Turkey. But wow and ahhhh, like you're in the Emirates, don't wait)))
and
the view from the sea to the skyscrapers is just like in Anapa.
Room cleaning did not happen within 4 days, they did not even change the garbage, we have a small child, we had to throw out diapers ourselves)) One day an employee came and asked if it was necessary to clean, we said yes, and went to the beach. No one has cleaned the room))One plus was replenishing the mini bar every day and on request they gave more milk to the baby))
also, upon check-in, the hotel fee came out at $ 35, they gave 50, there was no change and they never gave the change, they always said that they did not have cash now.
At the reception, rude Kazakh employees, if you express dissatisfaction with them, start being rude, and at best just leave, I have not met such a service in any hotel.
Very nice hotel! You can swim with children, the rooms are very clean and comfortable. The staff is kind. The food is very tasty. Top service! Thanks! :)