Paul is a very friendly and kind employee. Thank him for his help.
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Евгений Приданов
Level 10 Local Expert
August 29, 2024
Overall a good hotel, the food is excellent. One of the disadvantages is the presence of cockroaches in the room and in the dining room, right next to the yoghurts. The beach is made of ground seashells, during low tide the algae are touched by the feet.
A very nice hotel for a family holiday. A huge territory. All conditions for children and adults. Good show programs. The restaurants of Ala Kart are very tasty. We went twice .
Excellent hotel, the staff is mostly Kazakhs, and communicate in Russian and English, several swimming pools, a sports ground with exercise equipment right on the street, a basketball court, the food is very tasty and in assortment. I highly recommend it.
The perfect hotel. The rooms are cozy, clean. Food for every taste. The sea is clean and without waves.
Swimming pool for adults with a bar.
I definitely recommend it!
Excellent hotel, attentive staff,there is a Russian speaker, very tasty and varied food in all restaurants.Daily animation.Minus-there is no platform for an adult disco.
The kitchen is good, the staff is friendly, the only moment for tired rooms, they try to settle all the time in very dead rooms, they have to go to the reception and through difficult negotiations, if they are lucky, the room will be replaced
Great hotel. Good nutrition. The rooms are clean. Nice beach. A heated pool means like a hot tub. And not like in others, where it is slightly warmer than in the sea in December
If, reading the name of the Rixos hotel, you imagine a serious ***** suite, where drinks are brought on the beach, a permanent waiter works, towels are laid for you and a separate person wipes sunglasses for guests - I hasten to upset you, this will not happen here. It's just a good hotel, above average, but an order of magnitude simpler than the Turkish or even Egyptian Rixos. I would say 4 stars plus
The New Year's Eve banquet of the 2024 meeting was simply gorgeous. It was the first time in my 49 years that I was in a pleasant shock. It's like I got to the Oscar ceremony. Otherwise, the hotel is average. A solid five, but there are better hotels. For example, Rixos too, but on a Palm Tree.
Very cool place! Excellent service, delicious and varied food, cool room and friendly staff. I really enjoyed the rest!
Event on two stages every evening
The food is good, the service is not very good, the staff is on the 3rd floor, the rooms are very old, the kitchen is excellent, cleanliness leaves much to be desired, I do not recommend this hotel for my money
I was at the Rixos hotel for the first time and honestly didn't regret a bit. Despite the fact that the hotel is relatively young, everything was at the highest level: beautiful large rooms, delicious and varied food, friendly and helpful staff, an interesting and colorful program in the evening. The only thing I didn't like was the sea, it's very warm (we were in June) and absolutely dead. My children and I love to look at marine life, unfortunately you will not find them here.
Excellent price-quality ratio, I recommend it!
I went to the "five in the Emirates, got into the Turkish "four-".The hotel is crowded, there are no places at the pools after 9.00, there is a queue at the restaurant for breakfast, lunch and dinner.The room is not bad, but repair and dry cleaning of furniture and carpet is highly recommended.The staff is trying very hard, but...I do not recommend it!
The food is great, the service leaves much to be desired. The rooms are a bit old.
In general, a normal hotel, for a period of no more than 7-8 days) I would not recommend it, and there is no desire to return, but it will do for once
Sand on the beach with shells, you can easily cut your feet. There are construction sites around the hotel. The food is monotonous, there are long queues at the restaurant, at the beginning of the vacation there was freshly squeezed orange juice, with the arrival of a large number of tourists, the juice became out of the package. In general, this rixos does not pull at 5 stars in any way, a maximum of 4
We rested with children in this hotel for 7 days in December 2023 , I have not seen a worse hotel for this money , 3 pools and all 3 are filled with people , it's just disgusting to swim ... there is not one free sunbed on the sea !
The room service is terrible , they feed the same thing (and everything is not tasty), then they over -salt, then they over -dry, the choice of food is small ... in general , the disorder is complete !!!I do not recommend it!
The food is at the highest level and for every taste, as well as 4 Ala Card restaurants by pre-booking. The service also corresponds to 5 stars, I really liked the personal care from the reception.
Clean territory, quick check-in, food for every taste, very diverse.The animation is a bit boring, but in general, the hotel is the best for a seal holiday.
The bottom is covered with algae, the beach is covered with broken shells. Good alcohol is only for money. There is a small pharmacy on site and a good pharmacy within walking distance. Boars are paid.
The territory is beautiful. The rooms are far from new, in need of repair, it is very easy to get lost there. There are constant queues at the restaurant and there are eternal queues for food, the noise is terrible. The beach is seashell, but if you go to the end of the beach, the sand is softer. Alcohol flows like a river, the food is delicious, seafood is also served. Every evening there is a show program.
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Максим
Level 8 Local Expert
December 10, 2024
A good hotel for a family holiday. The food is at the highest level. One disadvantage is that there are a lot of people. Especially on weekends…
We arrived at the hotel 7 years later. The service has deteriorated, the restaurant has turned into a dining room, the tables are shaken off with a cloth and not even wiped with any means. We never got a room with a balcony, although we asked for it, but that's okay. There is a very thin layer of dense sand on the beach, but we were ready for this. But the algae was unpleasantly upset.
Many times, in different countries, we rested in the "Rixos " network.
As she said , my daughter :-This Rixos, from Alik)))
The hotel is tired, walls, tables are scuffed everywhere ... etc. There are very few seats for an evening rest. The lounge areas are small !! There are not enough sun beds near the pool and the sea !!! Vacationers , due to lack of places, settled on the sand and on the grass . In the main restaurant, for dinner, there were queues!!!! A very small playground for discos!! (children's classes were very crowded). A meager program . The cuisine is delicious and varied (crabs, oysters, mussels, shrimp, meat, fish, poultry..)
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Alina
Level 6 Local Expert
November 1, 2023
Great hotel! The service is at the highest level, every evening there are any entertainment programs! The hotel is clean enough, there is a great variety of different food in the dining room, there is a certain theme on every day of the week. The beach is super!!
As always great !! Of course , over time , the hotel ages and requires additional care , and sometimes repairs . But the atmosphere remains focused on the client: attentive staff, not bad animation , delicious food. I recommend.
We were in August 2023, the heat is incredible, the water is higher than the body temperature, you bathe and sweat flows down your face, you come out of the sea there is no wind, the air is standing well, you think now I'll wash myself with cold water and there's still hot we go to a bar on the beach alcoholic for a long time you won't sit cold beer well
We go to the hotel about the coolness of the oasis class, we think now in the chill at the reception bar we'll drink more beer or horseradish wine only from 18.00 we think there are more bars, but there is no alcohol, go to the heat of 50 degrees, horror, I'm in shock mockery and how they claim the level of European quality in which place and this is only one story.
In the room, the refrigerator is not replenished regularly, I asked why they didn't bring beer, they told me that we have a Muslim country and you need to call on request, and I paid for UAl so as not to forget to order beer and you won't interrogate water
The cleaning in the room is terrible as there was garbage on the floor and remained . The toilet is a separate topic round big you sit like a bird on a branch and who came up with it and then also installed it with what intent is unknown
The restaurant is good I liked the food like at home Respect to the cooks I had enough and the wine is very tasty
The hotel is old , just for family . I give 5 stars for very tasty breakfasts , lunches, dinners . I consider it adequate for my money. The first line , close to the sea .
In the UAE for the first time, but for the price of 380 k for 4 people, of course not luxury, but there is a large area and animation every evening , it is very problematic to enroll in Ala cards because of the large number of people. Beer Bex and levenbrau in cans and dietary supplements, Spanish wine , stronger than Turkish . But elite alcohol is all for an additional fee . In general, there is no negative, the situation is calm, vacationers are mainly from the Russian Federation and the KZ. The food is varied. I was in Alaska steak house , striploin test ! The sea is clean, the pools are super.
We rested here for a week in December. I really liked the hotel, the service, the food, the entertainment. The children are happy. As an option , I will come back again .