We liked the wonderful hotel. we rested for 14 nights from 08/23/2024 to 09/6/2024. exclusive room with ocean view with breakfast.
the room is large enough with a huge bed, a high-quality mattress and very comfortable pillows, the bed linen is snow-white and pleasant to the senses.
the air conditioner is running quietly, almost inaudible.
The plumbing is expensive with automatic water temperature control, there is a bathtub and a shower cabin. the water pressure is strong, the water flow is excellent and odorless. lots of hygiene supplies (toothbrushes, comb, razor, ear sticks, nail file)naturally shower gel, shampoo and hair conditioner. there is a hair dryer powerful enough.
well-thought-out lighting in the room is convenient to use. there is a smart TV with a variety of programs.
a set for making tea or coffee.there is a refrigerator with a pay bar (prices are reasonable)
, a safe, an ironing board.
There are two armchairs on the balcony, a table and a chaise longue. the view is very beautiful, especially in the evening you can see the entire coast and the Vin perl amusement park.
There are three elevators in the hotel that do a good job with all the guests. I didn't have to wait much.
I liked the breakfasts very much, they were varied and deliciously cooked.
The hotel has a pool on the 6th floor with ocean views.
we went to the spa twice for a massage and did it efficiently, taking into account our wishes.
the beach is clean across the street. there are sun loungers (you can take a voucher for 3 hours and then extend it) or you can rent a 2-piece sun lounger nearby for 100 VND for the whole day
we really enjoyed our vacation, it was our first time in Vietnam, we have been to many countries and there is something to compare it with.
all the staff at the hotel are friendly and welcoming. I want to highlight the manager Dima
Thank you very much for his attention to our family.
The hotel also provided us with a transfer from the airport and back, which was very convenient and important for us.
We also probably won the lottery, but we were given the most expensive hotel room for the first few days. even if this were not the case, the hotel still maintains a high level of service and quality of services.
I recommend this hotel for many reasons.
A beautiful hotel with a cozy, spacious two-room suite overlooking the coastline. Inside the hotel, you can get lost among the corridors in search of an elevator. The food is delicious, the breakfasts are excellent and the dishes are served beautifully for dinner.
Be prepared for the fact that disposable slippers are not provided here. But Vietnamese slates will be waiting for you through your finger, ta daam - not new, but used by the past residents of the room. Consider this fact. Otherwise, everything is fine.
We had a rest from November 5 to November 15, 2024. The hotel is super, I absolutely liked everything! I would like to express my special gratitude to the manager (administrator)Dima's hotel! I have never seen such dedication and love for work and guests in any hotel where I was on vacation. The feeling that this is not one person, but several of his clones. Wherever we are, Dima is right there. At breakfast, he approaches each (!) table, greets, wishes a pleasant appetite, we go to the beach- Dima is already here, helps to find a sunbed and spread a towel, we go to the pool, restaurant, reception, at the entrance to the hotel - and Dima is here. In the lobby, he helps his employees wrap suitcases in foil, weigh luggage and much more!Just a wonderful man, thanks to him our vacation has become even more pleasant and comfortable! He does not leave any guest unattended! Initially, we got a room without a balcony, but on the 5th day we were offered to move into a room with a balcony and the most beautiful view of the sea! The hotel cares so much about its guests that if initially you got a regular room, then as soon as you are released, they offer you to spend the rest of your vacation in a room with a sea view and a balcony and all this is absolutely free (!!!) In other hotels, this is all for an additional fee, unfortunately.The location of the hotel is very convenient, 10-15 minutes walk from the city center. To the left and right of the hotel there are restaurants, shops, massage, fruit stalls.The Sapphire pharmacy is all there: currency exchange products, souvenirs can be taken there, do not go anywhere, 3-5 minutes from the hotel.Main attractions (Big White Buddha, Cham Towers) 10 min by taxi. Taxi is cheap, download the Maxim or Grab app (Maxim is cheaper) Winperl- the island of entertainment is visible from the windows of the hotel, on a speedboat 6 min. The hotel restaurant is just a "song" - very tasty, very beautiful, the aesthetics of serving dishes, so despite the fact that it was three times cheaper in street restaurants, we periodically ate in the hotel. Respect to the chef! The breakfasts are very hearty and varied: porridges, meat, and soups - for every taste and color! The beach is across the street (this is the only small minus, because crossing the road even on a zebra is an art form, you just have to forget about traffic rules, "leave your samovar at home" and adjust, otherwise you can stand on a pedestrian all day and no one will stop😅) The hotel staff are all very charming, smiling, always they open the doors, even if you go in and out 10 times, you feel like a queen 🤣🥰 The rooms are clean, comfortable, have everything you need! In total, 1000 words of gratitude to the hotel, personally to Dima, for comfort, care and kindness!!! Good luck and prosperity! Queen ann forever❤
The hotel is very nice. Strong 4 stars by European standards. The most important thing is that there is excellent service and just a wonderful atmosphere. We had a rest from March 8 to March 19, 2024. We were amazed by the cordiality, friendliness and efficiency of the staff. The rooms are clean, (with a sea view we were given without extra charge), cozy, bathrooms bath-shower-toilet. Daily change of towels and bathrobes-room cleaning. Coffee, tea, water and a full set in the bathroom (w/ paste with a brush, shower cap with a hair band, disposable razor + shaving cream, w / sticks, w / discs, nail file + wand and comb, shower gel, shampoo, balm - daily). The breakfasts are varied: there are soups, porridges, vegetables, cereals, pork, sausage, Vietnamese cuisine, omelet eggs, various fruits, pastries. The beach is good, towels are given out on sun beds, the sea is wonderfully warm, the location of the hotel is good. And, most importantly, the hotel staff. There are 5 stars here!!!! A wonderful administrator who speaks Russian. He was like a dear brother to us)
Nice clean hotel, beach across the street. The location is right in the center, there are all shops and restaurants nearby. Breakfast-based meals are a normal choice, Fo-bo soup for breakfast every day is delicious omelets are delicious. But the baking is not wow
The hotel is 5 ✴️, everything is at the highest level, located on the first line, there are rooms with a balcony and a beautiful view of the sea, the hotel has its own part of the beach with free sun beds. The hotel itself has a swimming pool, a SPA with excellent massage, a restaurant with a rooftop lounge area, a dining room on two floors with a huge selection (buffet) for breakfast. There are many cafes near the hotel, the "Sapphire pharmacy store" - where everything is available, the Lotus center and the "night market" are within walking distance (5-10 minutes). I highly recommend this hotel if you decide to relax in Nha Trang.
An excellent hotel, plus the presence of its own beach, a good breakfast, there is a sauna , but the pool has cool water, due to the fact that the pool is under a canopy. You can also drink tea and coffee for free from 3 to 5 p.m. on the 28th floor with a magnificent view of the sea.
We didn't live here, but we went to a restaurant here for dinner. The doorman opens the door for you. It's quite cozy inside. The dinners are very tasty, especially pumpkin soup - try it for sure
A pleasant hotel. I liked. Upon arrival, all the documents were prepared, it remains only to sign and check in. Caring but unobtrusive staff, it always felt like I was being taken care of. The rooms are cleaned normally. Good breakfasts, you won't stay hungry. A good restaurant, you can have dinner without leaving your room. I didn't like the spa very much, but it's delicious. Convenient location. The city center is a 10-minute walk away. There are many shops nearby. Own sun loungers on the beach. But of course the most important thing is the view. I enjoyed the view every morning 😍
I will definitely come back.
We, a group of friends from Kazakhstan, consisting of three people, chose this hotel considering the numerous positive reviews. But there are pros and cons.:
We were satisfied with the cleanliness of the rooms, the beautiful interior and the convenient location. There is a good spa, a swimming pool, a beach across the street with comfortable sun loungers. The view from the window gave a special charm to our stay.
However, we cannot but mention several negative points that seriously affected our impression. I was especially disappointed with the quality of the breakfast. On the 4th day of our vacation, we visited the breakfast restaurant twice and could not enjoy a delicious morning meal.
The selection of fruits was very small, and the lack of local exotic fruits such as mango or dragon fruit disappointed us. After ordering sausages with scrambled eggs and bacon, we found that the sausages were bland, and the bacon was too dry and not fresh. It was the first time in our lives that we tasted such tasteless sausages. They took corbonara pasta, there was no bacon in the dish at all. The pasta turned out to be tough, as if undercooked, and the sauce itself also left much to be desired.
On the 3rd day, we ordered a lunchbox, as we did not have time to have breakfast, we left early in the morning for an excursion. We were given only two slices of bread with an incomprehensible tasteless sausage, two small empty croissants and some fruit. We didn't eat enough of this breakfast, and we didn't even want to eat half of it. I'm not talking about the pleasure of eating anymore.
In addition, we happened to encounter an unpleasant incident during our stay. When we tried to take a bike taxi to the hotel, we were faced with dishonesty on the part of the driver, who began to demand a fee five times higher than the originally agreed price. We did not agree to pay 5 times more. The driver started shouting at us very loudly, grabbing our hands, shoving the money we were giving by the scruff of the neck and generally behaved like a bandit. In such an unpleasant situation, we hoped that the hotel would help us, but in fact the hotel simply sided with this extortionist.
The hotel security guard did not show any reaction to the aggressive behavior of the taxi driver. Even when he started grabbing and pulling our hands, and also blocked our way to the hotel, the guard remained a passive observer. The question is, then why do we need it at all? For beauty?
The representative of the hotel, the girl from the reception, not only failed to help us, but also did not try to explain anything or talk to the driver and just asked us to pay the money. Her phrase "it's only $4" actually stunned us. That is, if you are being deceived, extorted money, shouted at and used physical force, then you do not need to do anything about it if it is only $ 4. In her opinion, we should have just paid this half-bandit and that's it! We were very upset by this incident and it's not about money at all. We spend money every day, buy gifts for our relatives, eat in establishments, take fruits. But when we are brazenly fooled, extorted, shouted at, grabbed and pulled by the hands, this is unacceptable. The hotel did not help us in any way in our situation, which anyone can become a victim of. This incident upset and blurred the impressions of a pleasant stay.
We are sure that appropriate measures should be taken in such a prestigious institution to address such situations, and we are very sorry that we did not receive proper support from the hotel. We hope that the hotel administration will take measures to improve the quality of service and prevent similar incidents in the future.
The hotel is a little short of a full 5*, but it is not bad compared to the others in the vicinity. This is the first line, 150-200 meters to the beach, but you will have to cross the road. This is a separate "charm" of Vietnam. We had a Premier room with sea view with a huge bed (a gorgeous mattress with gorgeous pillows and a blanket) and another sleeping place was a cot - like a full-fledged bed, but still a cot for the second child, we brought an inflatable bed with us. The room is small. The big surprise was in the bathroom, for some reason, the bathroom was glass))), but no one would see you from the room - you could close the roll curtain. The rooms were cleaned every day. There is a mini bar in the fridge. The sticker is free on free products. Paid ones are inexpensive, but in comparison with stores they are three times more expensive. We had breakfast (a good buffet) and dinner - there were already two menus to choose from. The dinner is so-so, really, you can eat. The staff is considering, not annoying. In principle, I recommend it.
A good hotel with a great view and a good location, only at the check-out they allegedly did not find one spoon and said they were paying for it, although at our exit it was standing still, we did not even use it, we paid 15000don, they thought this was a kind of fraud
A great hotel, Well received and very quickly checked into the room. Most of the staff at the reception speaks Russian, any issues are resolved. A special employee will unobtrusively find out if the guests like everything and if there are any wishes. The room is large with a wonderful view of the sea. The hotel has a plot with sun loungers and umbrellas on the city beach. The hotel is located on the first coastline, but you have to cross the road to the beach. 1500 meters from the Lotus, the southern part of the city. The breakfast is a buffet, everything is delicious and fresh. I liked everything very much, THANK YOU for a wonderful stay!
A good, clean hotel, the staff does not know much Russian and English (a small number of them do, mostly managers), but my best advice for traveling in Vietnam is this, show with gestures what you need, all Vietnamese are kind and helpful. There is a swimming pool and a sauna, I didn't use either (the pool is small for me, but I didn't want to go to the sauna at 30+ somehow). If you are a lover of the sea, then just take a ticket at the reception, go straight from the main entrance and come to the beach, there are separate hotel sun beds with a "lifeguard, guard".The room was cleaned well, there were no problems with the staff, everything was done well. They have a kitchen with zakos under PP, so don't expect fried alligator with pomegranate sauce, but I personally liked it. We took only breakfast, and in the evening we went to the Grill Garden (a very cool cafe, stuffy really). The views from the windows are wonderful, if you take the 15th floor, you can enjoy views of the sea, part of the city and the mountains.
A lovely hotel with a great location.
The air conditioners in the elevators and the dining room do not work well.
The food, despite the fact that I really love Asian cuisine, in my opinion it should be tastier and the quality of the dishes improved. The question of the chef needs to be reconsidered.
The water pressure in the shower is weak.
There are no disposable slippers. Very high prices at the SPA.
The staff is very polite and attentive.
The location of the hotel is good.
It doesn't go far to the top five.
You can live for a week!!!!
The problem with sunbeds is straight. A towel and a voucher for a sunbed are provided for each guest. The time is specified in the ticket, and they really ask to be released after three hours. They won't give you a ticket again the second time on the same day. And on the beach there are sun beds and umbrellas only from the hotel. There are almost no trees giving shade. There are no umbrellas/sun beds for an additional fee.
Queen Ann Hotel
Greetings to you , we rested from January 10 to January 19 , 2024 , according to their plan in the future 2023 . We flew with 1 transfer from Moscow via Alama Ata (the airport is certainly not Ice, especially the waiting room is small, but reconstruction is underway, I hope it will be good in the future) , then waiting
connecting flight to Vietnam and also back, from point A to point B
The airline "SCAT" Kazakh Airlines, I give 5 * especially to the commanders of the ships, flight attendants, food, and cleanliness of the aircraft ! Russian Russian translation Dmitry, Dima, he will explain everything in Russian, he understands speaks Russian, he lived in the Krasnodar Territory for a while, he will tell you, in short, well done! At the hotel, we were given a room on the first day, not big, normal, but a little uncomfortable view of the hotel and without a balcony, I asked to change, they said in 3-4 days not earlier than a lot of arrivals from the CIS, RUSSIA, and CHINA, especially from Asia, since they have New Year's holidays on the nose, but the next day, I was offered an improved room for 24 on the floor with a sea view and with an additional payment, I agreed and paid $ 105 extra . My family liked the view of the room and the balcony has a sunbed , a table and two armchairs .The hotel is located on the first line across the street, but during our vacation on the first line there was noise, the cafe building was demolished, now the eateries are being demolished there, and I think very soon, according to Dima, everything will be improved, there will be a continuation of Gorky Park, with paths, toilets, garden, etc. maybe there will be a pool, but I do not know if they will allow them since the land is municipal (of the city), therefore, they said that there would be no additions, but now there is a path to the sea. There are sun beds on the sea from the hotel, this is a big one + and they are free, since not all hotels have it, + even during the day when the security on the beach is good, you can leave your things and swim they will not be touched or stolen by anyone. There is a portable bar on the beach , you can buy juices, beer , coconuts, etc. , by the way , Saigon beer is not expensive on the beach 15,000 dong (54 ₽ub) and in the store at the hotel, etc. 20,000 dong, so you can not sweat and take drinks on the beach. In the vicinity of 100 meters of the hotel there is a Tea house, I put 5* everything is delicious, say 5* Koreans from Tashkent, chebureks bomb advertised then I myself did not have enough a couple of times, and the rest of the dishes are also all delicious good portions, on request you can ask to make fried lagman if they have time, and of course I advise everyone it is fried shrimp in garlic sauce, I have not tried this anywhere in this city, I did not like it either dry or semi-boiled, And it is generally 💣 properly presented juicy and cleaned from (poop🤭) but they do not have this on the menu that I listed so ask and you will not regret it.
AND IN ADDITION TO THE TEA HOUSE, DO NOT LISTEN TO ANYONE WHAT THE GUIDES SAY ABOUT COOKING PORK AND HALAT WITH ONE KNIFE, ETC., JUST GO TO THE CAFE AND ENJOY THE GOODIES, AND BY THE WAY YOU CAN GO WITH YOUR ALCOHOL, BUT THEY DO NOT BURN OUT, BUT STILL.
I will return to the hotel again. The breakfasts are very good, delicious and edible for every nation, I meant Christians, Muslims, since some do not eat everything, and everything is for every taste at breakfast.
On the floor there is a swimming pool with saunas M / W they are separate, and spa salons M / W but I will say right away that saunas should be turned on in advance for 40 minutes not earlier, the pool is cool but the water is cold not for the buzz if the sun is outside, then you can sunbathe there are sun loungers, but if it is cloudy it is a little cold to swim in the pool the water is sobering . There is a restaurant on the roof, the view is gorgeous and the food is also fine, but a little more expensive than in a cafe on the street, but you won't get poisoned. To conclude, I will say the hotel is good, and if we are still in Vietnam in this city, then of course we will stay at this hotel, of course many people have already talked here 2-3 times!
If anyone has any questions, write to me and I will help, by the way, from the hotel nearby
Nice rooms, with a gorgeous view of the sea. The sound insulation is excellent, the room is cleaned daily. The room has everything you need.
The location of the hotel is convenient, everything is within walking distance.
The beach is across the street, sun loungers are free from the hotel.
The hotel has a swimming pool, spa, sauna.
Restaurant. Breakfast is based on a buffet.
Cool hotel. Beautiful room. Beautiful view from the balcony. I liked the restaurant. They ate delicious.View pool! The balcony is gorgeous, there is a sunbed. The bed and pillows are comfortable.
The service is excellent, without reminders, polite and Russian-speaking hotel guide.
The food was on the 4th floor, the cook was not very good at rice and we were in the 5th and with the best kitchen.
The rooms are clean, not dirty or worn.
The beach has its own, or rather sun beds on the beach, but there were not enough places for everyone.
The location is slightly away from the European quarter, but we didn't go there very often.
A restaurant with the same chef, the score is the same.
I really liked the hotel, the breakfasts are good, the staff is very friendly and respectful, the rooms are excellent, there are bathrobes, the doorman opens the doors, the hotel is on the first line, I liked everything in general, I recommend it!
The service is excellent. The staff is super. The food is delicious. The rooms are gorgeous. Cleaning every day. The first line. The beach is super. Very clean. The buffet breakfast is very tasty and varied.
There are few sunbeds on the beach. Because of this, vouchers are issued for 3 hours a day. Another disadvantage is the work of the elevator, you will not wait. The food is normal.
We returned from Vietnam not long ago. We were at this hotel.Everything is perfect. As they say in other reviews. It seems to me that even if you want to find flaws, you will not succeed. I envy, with white envy, those who go there.
The coolest hotel. Just drop Your Head)))) the interior is cool, cleaning and changing regularly. The balcony overlooks the sea and the coastline, and in the evening the scenery is indescribable. Food, a separate respect!!!! The breakfasts were crazy with their variety. I was personally greeted by the hotel manager in the morning, which is doubly pleasant. The staff is smart, polite, diligent, respectful. 10 out of 10 for everything!!!!!
I really liked the hotel, starting with the Russian-speaking Vietnamese at the reception) Great room, with a nice view of the sea. Room cleaning is excellent, towels were also changed on time. Excellent breakfasts. Nice spa! There is a children's room and a small gym. We had our own small beach, we were at the beginning of the pandemic, so there were already few vacationers, so there were no problems with sun beds. We provided a free shuttle service - a spacious, clean minibus. A wonderful experience of this hotel! The only thing that confused me at first was that it was necessary to leave passports as collateral, but it turned out to be a common practice in Vietnam
We lived for ten days, the cosmos forge, the spa is also at the highest level, the pool is not heated, but there is a sauna and then everything is fine, everything is at the highest level
Gorgeous living room , very polite staff , I recommend
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Сергей Тарасов
Level 18 Local Expert
April 8
A good hotel, polite, helpful staff, stylish lobby, its own beach with sun beds, but there are very few of them (not the fault of the hotel, such laws)
A very good hotel in terms of price/quality ratio. Conveniently located, near the Crossroads store, across the street there is a good beach with hotel sun beds and security, there are many restaurants and cafes nearby. A variety of breakfasts, large balconies overlooking the entire Nha Trang Bay
The hotel is great, the location is great, the room (we had a premier) nice and cozy. The view from the balcony is mesmerizing. The breakfasts are also good, I shake hands with the chefs. Managers are always mandatory and will help with any issue. The only real negative is the beach. There are very few sun beds and umbrellas for such a hotel. 20 umbrellas and 25 pairs of sun beds (5 pairs under the trees). And no matter what time you come to the beach, they are always busy. The beach boys just throw up their hands and give out towels and mattresses.
A very nice hotel. We had a rest with 2 children of 2.5 and 5 years old, the executive room, they put an extra bed with a very wide main one, it turned out very cool. The room has almost everything (soap, brushes, pastes, a hair cap with an elastic band, a nail file with a cuticle stick, a set of threads with a needle) 3 types of towels (changed 2 r /d) cleaning was 2p / d, USB sockets and a large number of simple ones. Water was also brought 2p/d. The minibar was paid, but tea, coffee and sugar were replenished, it was free. The breakfasts are great, there is a lot of food, which of course the Chinese quickly tried to eat, but the workers brought it all the time, reported, never in 13 days was there anything missing. In the morning, you take a voucher to the beach and that's it, sun beds and towels are also included, you don't have to pay. We really liked it.The child has a doctor, brought a cake in the evening, congratulated. Upon check-in at the reception, we were treated to fresh mango-passion fruit, there was a plate of tangerines in the room (we were at NG). If you have a sea view, then the view will be simply excellent, we even had a window with a sea view from the toilet)) I recommend it to everyone. The only thing is that they do not have a wheelchair ramp at the entrance to the hotel.
Excellent service. Excellent cuisine. Good location. Magnificent sea view. There are problems with free free sun beds on the beach. There are plenty of cafes nearby with national, European and Russian cuisine. Seafood street food outlets, fruit stalls.
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Rest at Queen Ann from 16.02-11.03 .The hotel is certainly worthy and deserves attention, you can safely recommend it!The photos on the Internet correspond.
Upon arrival in Nha Trang, we were met by a car from the hotel, the transfer was arranged in advance. They were settled earlier. The room was given on the 15th floor. It turned out that the air conditioner was not working in the room.They offered an alternative room, a higher category. There are no questions about the room, but I wanted the water pressure in the shower to be stronger and the refrigerator in the minibar to freeze harder) The view from the balcony to the sea is gorgeous.There are several people in the hotel who speak Russian well, which helps a lot with emerging issues. We've been in touch with Min Zan since the first minute.I was always in touch and provided assistance in everything!The pool in the hotel is beautiful, located on the 5th floor, next to the SPA area. The water in it is cool, there are few people, for an amateur)A few days after arrival, the restaurant on the 28th floor was completely closed, breakfasts were held on the 4th. The room is large, the breakfasts are good.It turned out that for the entire time of our stay we were not able to try the seafood buffet on the 28th floor. As a compliment from the hotel, every day from 15 to 17 on the 6th floor, you could have a cup of coffee or tea with one cookie))Separately, the procedure for obtaining beach towels was a "pleasure". The hotel has no more than 30 sun beds on the beach (according to Vietnamese law), and the hotel has 28 floors) In order to get a sunbed, you need to take a voucher at the reception early in the morning, which was valid for 4 hours from the moment of issue. With a voucher, you need to go to the beach, get a towel and a sunbed there. If a towel is needed for excursions, then it must be received at the reception under the painting.At the end of the vacation, the hotel changed the voucher system. It became necessary to just go to the beach and you either made it or you didn't. We didn't use the places on the beach from the hotel, but just took towels and went to the Big Pool area, where we rented sun beds.Entering the sea is sand, comfortable.There are shops, cafes, fruit stalls near the hotel.Massage parlors and guided tours.Crossing the road to the sea is annoying, there is no traffic rules, but you get used to it)So our vacation in Nha Trang at the Queen Ann Hotel flew by. On the eve of departure, with the help of Min Zan, the room was extended, and a transfer to the airport was organized.
The staff of the hotel, thank you so much for your hospitality!, prosperity to you and good luck!)
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The hotel itself is excellent, new. The staff is helpful and cunning. The breakfasts are monotonous and not very tasty. The main thing is that everything is always cold, except for the Pho soup and omelets/scrambled eggs.
How in the USSR they take passports upon check-in and check the numbers upon check-out. It's funny, because it's outdated.
There is an eternal shortage of sunbeds on the "private beach". The same taste of scarcity from the Soviet Union.
I have never seen a single maid in 12 days, but they clean well.
Overall, the hotel's rating is positive.