Park Hotel Kavkaz
353 reviews
September 20
The quality of the services provided at the hotel fully justifies its price.
There are 0 complaints about the staff: everything is clean, friendly, beautiful, delicious.
Bottled water and shampoo/gel/soap are provided every day. The room has a TV, refrigerator, kettle and black/green tea.
The only drawback: sometimes they did not have time to put clean dishes on the buffet in time (for example, glasses, appliances, etc.), they had to wait a few minutes, but this was not always the case.
There would be enough sun beds and umbrellas for everyone if most people did not occupy them in the morning, but were absent most of the day.
So the problem is with the people and the culture of behavior, not the amount of inventory provided.
!I recommend
taking rooms with sea views in order to feel the beauty
of a hydrogen sulfide bath, go at least 5 times for effect, there is no less sense on the recommendation of a doctor, whom you will definitely have to visit for free before taking a bath on the spot. Only after the bath, put on clothes that are not a pity, the smell of hydrogen sulfide remains on clothes even after washing.
We went to novaya Gagra by minibus (price 50 rubles one way) and did not regret at all that we chose a Hotel in staraya Gagra.
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8
1
July 20
We have been vacationing since mid-July 2024. in general, we liked everything. The kitchen is excellent,, the choice is not great, but very tasty and homemade,,, drinks-coffee, tea, juices, awesome milk, sour cream, fresh cottage cheese. At lunch, the wine is white and red. A little above the bar-we went in the evening,, the price is reasonable, the bartender is a darling,,, Armen - you have a huge respect,, heart-to-heart conversations,,, songs. On the first evening, the guy from the restaurant (Luka) and the girl danced for us, very cool, thank you.. The sea is waves,,, always,, but it's not critical for me,,, to swing on the waves, then into the pool (clean and warm). Excursions took the feast and the lake. Ritz, of course, is expensive, but purely for general development. The sulfur hydrogen baths are free,,, take away the gazelle,,, for an additional fee. There are other procedures available. In general, the rest is good. Yes, the rooms are renovated, no worse than,, abroad,,, comfortable... The view from the balcony is awesome. There is a small market with stalls,, there are minibuses,,, they went to the central market,,, to novaya Gagra,.. In general, thanks for the rest
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13
2
September 11
We had a rest from August 31 to September 8 together. I really liked it. The hotel is renovated, the staff is very friendly, they will always prompt and help. Very close location to the sea. It is cozy, quiet, has its own small embankment, where it is pleasant to sit and breathe the sea air in the evening.The room is cozy, they give you a towel for the beach and for the bath. There is no cleaning every day as abroad, but a foot towel, toilet paper and a 0.5 l bottle of water are changed daily for each person. A standard set for a bath is shower gel, shampoo, soap. There is a hair dryer, very powerful.If you need to clean up the room, there is a sign "please clean up with us" and the whole room will be cleaned and the bed linen will be changed, all towels will be updated. There are a lot of sun beds on the beach, there are umbrellas. But they are not always enough for everyone. A clean pool with music. Parking for cars, with security. There is a small market and shops nearby in a 3-minute walk. There is also a stop to get to Novaya Gagra. There is a bar and a restaurant on site. Three meals a day, buffet. Always a decent choice of food. Thanks to the hotel and the staff for a great stay.
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7
September 14
Great hotel! The territory is cozy, clean, palm trees!) The sea view is wonderful! There is a swimming pool! The sea is 20 meters away. Breakfast, lunch, dinner - buffet! Everything is delicious, the food is for every taste. Cozy! A decent place to relax. There is a restaurant on site, the prices are reasonable. There is a gym. You can play table tennis outside. There is a fountain) The room has everything you need. The tea bar was replenished daily, as well as personal hygiene products. The hotel has a representative for organizing excursions, which is a plus. The only disadvantage of the hotel is the staff. Not very friendly. They do not have full information, you will not ask - they will not tell you about the hotel's services. At the reception, I would give the girls a "3-". Of course, you need to work on the service, and for this a minus star. In general, I recommend the hotel.
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8
August 16
Positive:
* Close location to the sea. A private beach for hotel guests. Clear sea. There are enough sun beds.
* Large clean pool.
* Private parking for cars. They were really being watched.
* There is a small gym, group classes, aqua aerobics.
* The rooms are spacious, the furniture is new.
* Very good water pressure in the shower.
* Good location of the hotel. Within walking distance of a mini market, pharmacy, park. Attractions like the colonnade, the Gagripsh restaurant.
* There is a veranda with a sea view at the dining room.
* The territory is quiet, there is no noisy music, no sounds from the road and cars.
* There is a small playground.
* The rooms have good air conditioning.
* Allocate beach towels.
* There is a powerful hair dryer (not built-in).
Minuses.
* The service leaves much to be desired. The rooms are not cleaned at all, they are not vacuumed, they do not wash the plumbing during the rest, they do not wash dirty dishes.
* Towels are not changed every day. Change of towels and bed linen only if you go to complain at the reception.
* Water is put in the rooms every day. But there are no additional coolers in the hotel.
* No disposable slippers. No matter how much they asked, they were not given.
* There is Wi-Fi. But it catches badly in the room. It catches best on the street.
* There is no ventilation in the toilet in the rooms, and in the general toilet of the hotel (near the dining room).
* Not all rooms have bathrobes.
See original · Русский
4
4
September 23
Positive:
The hotel has a very good location in a quiet location.
Its own beach, a sufficient number of sun beds and umbrellas, a freshwater pool.
A small but nice and clean area.
The rooms are newly renovated, well furnished. There are enough places to store things.
The lighting is very well done, which is very rare for hotels. A large number of outlets.
The bathroom is rather big, you can stay in it together at the same time and not interfere with each other. Electric heated towel rail with multiple modes of operation. The hair dryer is powerful, it looks professional, with a slit nozzle.
The refrigerator is quiet. The tea station is powerful. Every day they were given 2 bottles of 0.5 liters of water, 4 tea bags, sugar, shampoo, soap.
We liked the Swedish line restaurant.
The food is without special frills, but tasty and in a sufficient assortment. They constantly brought what was coming to an end. The waiters were great fellows, they quickly cleared the tables, reported napkins. Yes, there were times when clean appliances and cups ran out, but they were brought in quickly enough.
In the paid bar and restaurant "Kavkaz" they took only coffee and cognac - they liked both.
Minuses:
The shower room is a little ill-conceived - no matter how carefully you take a shower, some of the water splashed out on the floor anyway.
There were black spots on some of the towels-it felt like they were traces of grease.
One batch of bed linen had a musty smell, as if it had been folded slightly damp and stored in an unventilated room.
The drying system for beach accessories in rooms without a balcony has not been thought out - the electric towel rail is too small for this.
Garbage cans are right under the windows of the rooms located above the restaurant - a very unpleasant and uncharacteristic neighborhood.
The main disadvantage is the complete lack of cleaning in 9 days both in the room and in the corridor.
Will we come to the Caucasus again? More likely yes than no.
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2
September 8
Recently returned from vacation, spent 8 nights at this hotel
The territory is quite spacious, you can play tennis, there is a Playground, a restaurant, the sea is just a couple of meters from the hotel, very beautiful views, I have never seen such a clean sea anywhere.
Positive:
- View from the window
-Buffet
-Swimming pool
-Your own beach with sun loungers
The guys from the dining room have a separate respect, everything was very tasty, although in the end it seemed the same, but I think we had enough)
A huge disadvantage:
-Service
Maids - Asian staff
Upon arrival, the whole bed was covered in hair, there were stains on the towels.
To fix the problem, I had to run after the maids, who are not particularly interested in it.
There was no "do not disturb, clean the room" sign
In the room When asked to come in later, the maid knocked either after a couple of minutes, or scored and did not come at all.
The rooms are vacuumed only before check-in, during the rest, at the same request, it was not fulfilled.
Beach towels were not changed, they were asked for.
I was also outraged by the situation in the dining room, when I came to eat for lunch, I was wearing a swimsuit, and a tunic dress on top, which was a little translucent, to which the girl turned me around and said that we could not wear swimsuits, although I did not come from the beach, not wet.
It seemed strange to me.
Badminton and tennis rackets were broken, but it didn't stop us.
Inside the hotel, a woman sells excursions, which is very convenient, but there was also a jamb.
They showed us the photos, and we were told, yes, this is that tour
In fact, having gone to it, there were absolutely the wrong views and the wrong territory.
In general, I liked the hotel, but it would be worth working on the service, people pay money for a comfortable stay, which should match the price.
I give the hotel a solid B minus.
See original · Русский
5
2
August 8
This hotel is suitable for those tourists who like a super comfortable stay.
3 meals a day at the highest level. The pool is beautiful.
The hotel grounds are well maintained, palm trees, flowers, and various beautiful trees are everywhere.
I didn't live in the main building, but in the "Coastal" one. That's where the cons start. This building is not located on the territory of the main hotel. To reach it, you need to complete a whole quest. Until they have made paths in the park, which is next to this building, you will have to go around with a suitcase.
The room is small, the tiled floor is very cold. Unfortunately, I got stained bed linen, which overshadowed my stay.
In general, the hotel provides a shuttle service to the Amra hydrotherapy center, where you can take a hydrogen sulfide bath for free. For an additional price, you can also get a massage and much more.
You can book a guided tour at the hotel.
This hotel is suitable for parents with children, as there is a play area, and animators work with children at certain hours.
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3
July 30
Did you like the hotel🌴
The rooms are cleaned every day, there is quite a large selection on the Swedish line, everything is delicious, there is an additional restaurant, bar, cafe and kiosk with drinks and snacks near the pool on the territory, prices are more than acceptable.
The staff is polite, friendly, and open to communication💚
The pool is large and clean, there were always enough sun beds both on the plage and by the pool. A huge plus is that the pool is open until 21:00, you can swim after dinner. The beach is clean, the sea is beautiful.
We lived in a room with a view of Gagra, we liked that the room area is larger than the one with a view of the sea, the extra place stood up well and was not crowded. Additional places are very comfortable, you can sleep for an adult👍 from the balcony of our room you could see the pool, the sea and Novaya Gagra (through palm trees) 😀
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4
1
July 19
We are resting in this hotel now. Everything is fine!!!!!!!! The sea is the warmest, the pool is clean, warm, spacious. It is very convenient that everything is nearby and the children run into the sea, then into the pool. The food in the dining room is delicious!!! Diverse, definitely everyone will be able to choose according to taste. On the 2nd floor, the bartender prepares very tasty cocktails. The cafe nearby is also decent, to sit at a table overlooking the sea. The staff is all polite, friendly, the girls and boys in the dining room are very young, smiling. Everything is on top!!! We had the best vacation ever!!! I wish this hotel prosperity and success in their business!!!!!! I recommend this hotel to everyone!
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6
September 4
The location is a paradise, the road remains aside, silence, clean sea, there are no neighboring hotels, beautiful well-groomed territory.Entertainment within walking distance of 10 min.walking.There is a restaurant on site. Sun beds, umbrellas, paths by the purest sea. The pool is clean and large.Excellent repair, everything is fresh and new.The room was taken in the main building with a sea view, amazing.Everything is fine.They updated the urn and brought water for 0.5 per person every day, they reacted to the sign.The dining room has a fairly varied menu, ripe and different fruits, there is access to a terrace with sea views, there is air conditioning.The bee staff are hardworking.
Cons: There is practically no Wi-Fi.The strange mode of operation of the children's room, they never got there.Well, in the dining room, apparently more dishes are needed because they are washed and put out raw again, this must be corrected, it is unacceptable!
Thank you Kavkaz for a great vacation, we will return or advise you.
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3
August 13
We are resting at the hotel at the moment. One of the advantages is a good room, a gorgeous view of the sea from the room, a large swimming pool and the location of the sea (very close), there are enough sun beds / umbrellas.
According to nutrition, the choice of dishes is small, but there is. In the morning, the whole problem is to find clean cups and spoons. I have to go after the staff, ask them to bring it. To fulfill the request, you need to approach more than once.
Room cleaning is not available. To change the bed linen / towels, put water on - you still need to follow the staff, remember more than once. After a week, the beach towels have not been changed once. They came up to the reception, asked to resolve the issue - nothing!
Wi-Fi seems to be there and as if it is not. It doesn't pull from the word at all. We also asked this question at the reception - that Wi-Fi is indicated on the site, but it does not work well. The answer struck honesty - yes, it is written that it exists, but it is not written that it is high-speed!
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7
2
October 25
Overall, a good hotel, newly renovated, large, beautiful territory. In Old Gagra by the most beautiful sea. There is also a Seaside park nearby, you can walk, climb the mountains, very beautiful nature.
The buffet food is good, especially the breakfasts.
The pool is nice, heated, but not illuminated, it is uncomfortable to swim in the dark.
The reception staff is quite friendly, although illiterate, they try to solve all issues as quickly and politely as possible.
Unfortunately, there are a lot of shortcomings, I hope they will be worked on.
Disadvantages:
1. The standard room with two separate beds is insanely cramped, cluttered with unnecessary ugly furniture, it is impossible to pass between the beds, the balcony door does not fully open. Absolutely terrible bed linen, synthetic sheets, they did not stay on the mattresses in any way, they woke up without a sheet - everything was lumpy. In addition, the mattresses are not fixed on the beds and also moved out all the time. We didn't get enough sleep.
2. Unfortunately, ordinary workers in the canteen are mostly very inattentive, unsmiling. We tried to clean the plates without waiting for us to eat. The staff at the beach is a nightmare. We had to carry the sunbeds ourselves, since we could never find an employee. Once they found it, he refused to take it (!) - look for free ones on the beach. But in the evening he collected sunbeds very zealously, literally driving away vacationers.
3. Towels are not changed, you need to ask specifically
4, The most disgusting thing is a pack of stray dogs on the territory of the hotel (about 10), which are fed by the staff. These dogs walk along the beach, lie down next to vacationers in a crowd, do all their business right on the beach, in front of the hotel, and apparently breed there. This is wildness and unsanitary conditions.
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1
3
October 11
I visited the hotel in early October 2024.
Positive:
A comfortable room.
Regular room cleaning.
Excellent 3 meals a day with a convenient visiting time. Homemade wine is served at lunch.
There is a bar and a restaurant.
Vacationers are provided free of charge with beach towels (one time), sun beds,
and a beach umbrella.
The beach is pebbly, but the pebbles are not large, so it is generally comfortable. The entrance to the sea is convenient.
There are showers on the beach.
There is also a heated swimming pool near the beach.
There is a guarded parking lot.
The territory is fenced.
There are good, mobile, tennis tables.
Minuses:
There are a lot of stray dogs on the territory. At night, several times they arranged noisy, dog weddings and it seemed that no one from the hotel administration reacted to this.
There is uncontrolled movement of boats, catamarans and jet skis on the beach. They can swim to any place, squeezing between people bathing.
The toilet on the beach was not working.
The presence of a gym is indicated, but in fact it is two treadmills and an ellipse.
If you like long walks, then the territory of the hotel will seem too small for you.
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2
2
June 10
The most beautiful place, at the level of the west. It's like you're in Turkey. Everything is included at the highest level: a buffet with three meals a day, the food is very tasty, there is also for those who follow the figure and who do not follow, I could not resist and ate everything. At lunch, they give you a glass of wine. The staff is very polite, my husband had a birthday, so he was congratulated, it's very nice. The rooms themselves are clean, cleaned every day. There is everything you need for a comfortable stay, a hairdryer, slippers, bathrobe, towel, kettle, refrigerator. There is also a heated swimming pool. You don't need to think about anything, where to get a sunbed, an umbrella, everything is available. At the end of my review, I can add that I truly had a hundred percent rest. I recommend visiting this magical place.
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11
4
August 28
We booked the hotel according to reviews, and we did not lose. The territory is well-groomed, equipped, you can play tennis, basketball, darts, take a walk in the evening, the only minus of the territory is the dogs (not evil, but if you are afraid of them, it is unpleasant)
The rooms are clean, everything you need is available, cleaning every day (but, depending on the staff, sometimes they clean very well, and sometimes they just make the bed)
The staff is responsive, all questions will be answered and prompted.
The food is varied, there is something new every day.
The beach is clean, there are enough beds for everyone.
The water is clean, does not stink (we were on the beaches of other hotels, so there is something to compare it with)
Your own pool, also without complaints.
The location - we liked it, the silence, you can't hear passing cars, people - everything you need to relax.
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2
1
August 26
We had a rest in July of this year. A quiet, peaceful hotel. The weather is wonderful, the nature is beautiful, the view of the mountains is stunning, the sea is clean, there were always enough sun loungers on the beach and around the pool. In the dining room, the guys tried to serve quickly, well done, it turned out, the food, of course, was not restaurant food, it was quite tasty and most importantly there was no rotavirus. On the day of departure, a playground was installed, of course it was not enough with a 3-year-old child, but a children's room saved, special thanks. Wishes to the hotel, there is not enough animation in the evening, even indoors, so that there is no noise. Thank you, I recommend it.
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5
July 1
We rested for 7 days at this hotel. The rooms were clean, we had a balcony and sea view, the room itself is small, has everything you need for a comfortable stay.
It takes 2 minutes to walk to the sea, there are plenty of sun beds and umbrellas , the beach is clean, everything is provided - there is a shower room, a place to change clothes.
The pool is clean, heated.
The food in the Swedish line is very tasty, varied, fresh meat, fruits, vegetables, we were always full. We have never seen large queues, everything is calm (it is better to walk in the second hour).
Of the cons : we are a married couple and indicated at the time of booking that we needed a double bed - we did not take this into account and settled into a room with two separate beds.
In general, we are very satisfied with the rest, nothing spoiled the impression.
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6
1
July 23
I stayed at the hotel for 11 days in the spring. An amazing hotel!
As a travel agent, I can appreciate it, because I rested in different hotels in Abkhazia.
A very client-oriented hotel:polite staff, comfortable rooms, delicious cuisine. I booked for breakfast, but then I booked full board.
Convenient location, close to restaurants, the Old Gagra embankment, attractions.
I recommend it to families with children, as the hotel has children's animation in high season.
Staying at the hotel was just a fairy tale, I didn't want to leave!
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4
1
May 20
We had a rest together, late April-early May 2024.
Of the advantages: good location, clean air, quiet, calm, 1 line, well-maintained park, clean, tidy hotel, varied food (well done chefs!) The officers in the hall immediately pick up dirty dishes, friendly and friendly girls at the reception, rooms are cleaned regularly. Many thanks to fitness trainer Alexandra, a good professional in her field (it's a pity that few people come to training). The weather was cool (+10-+16 and rain), the heating in the room was working, the temperature was comfortable.
Now there are small disadvantages (topics for improvement)
--it can be seen that the vacuum cleaner is low-powered for cleaning girls, and does not lift hair from the carpet at all, and when cleaning before us and when cleaning with us, a bunch of long hair of all colors and sizes remained on the carpet - very unpleasant. Regarding the change of underwear 1 time in 4 days, the girls need to be reminded, they are not being monitored.
The pool was warm for 2-3 days at the beginning of our vacation, and then for some reason they stopped heating. Yes, there are fewer people - this is a fact, but what if it's cold enough for the rest? slightly spoiled the overall impression.
Overall, the score is 4+ or 5 with a minus
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11
4
September 3
A great hotel with no downsides. Pleasant territory and the first coastline, which is important. Three meals a day according to the buffet system, fruits - as from your garden).
The rooms either overlook the garden with a fountain or the sea.
There is a swimming pool and terraces with sea views.
Activities (yoga and other workouts).we didn't have time to visit, but we went to the sulfur-hydrogen baths included in the package. The hotel carries you on its minibus.
There are a lot of great places nearby where you can have a snack or just have a nice rest.
Thanks to the hotel, I changed my opinion about Gagra. If you rest and recover, without fuss, it's here
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2
1
August 30
+ the cleanest sea, its own beach, excellent staff, its own good restaurant and bar on site, the hotel is located in the beginning of Gagra - there are no extra people
- due to the specifics of our tourist, there is a problem with comfort - no one follows the general rules: they smoke right in the crowd on the beach on sun beds, in a restaurant. sick (skin diseases) people come to the hotel and climb into the same pool where children swim. A lot of grandmothers of age and weight also climb ahead of everyone. The owners would do well to decide on the format of the hotel. Or for family, or it's a hangout, or it's a nursing home with treatment.
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3
3
September 11
The location of the hotel is a big plus, precisely because of the remoteness from Gagra (away from rotovirus). The room was not big with a balcony and sea view (the view is awesome). Tin is a sheet that slides over the mattress and cannot be tucked in, you try to put it back in place all night.
According to the service, I put 5, all the staff is very responsive. About cleaning: we asked what we needed: extra toilet paper and change towels, because Turkey's scheme about "put it on the floor and change it" has not yet caught on.
There is an ironing room, a laundry room.
Food: very cool, simple and delicious! The guys are cooks and the guys at the mega-hotel service. The restaurant itself has 2 floors, there were always enough places, the view from the 2nd floor is beautiful, we had dinner and lunch only there (there is a bar for those who wish, you can pay in cash or by card).
There are 2 cafes on site for ₽, one before the beach, the second after the beach, you can eat in the first: both boats and mussels, very tasty (mussels 500p).
The beach is pebbly, there are a lot of sun beds, but sometimes they took the deck chairs themselves, which are stacked every evening.
5 minutes from the hotel (the road to the hotel) is a chain of shops, there is also a minibus to Gagra (market) 50p.
The hotel offers daily trips to hydrogen sulfide baths at the medical complex in Gagra. We regretted that we did not sign up for them from the very beginning (there you can also experience other water procedures for ₽).
The Wi-Fi in the hotel was constantly falling off, but I didn't really need it.
If you want to relax without a headache and enjoy your vacation, come here
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4
October 21
The Park hotel is probably closer in name to the Boarding House))) gorgeous view of the sea from the rooms, the first line, its own territory, its own beach, parking, a warm large pool, freshly renovated, buffet, very good, by the way, and separately its own a la carte restaurant, plus a daily free hydrogen sulfide bath in the Amra Hydrotherapy, with free round-trip transfer. There is a transfer from Adler, paid. Everything is very beautiful, decent and good service.
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3
September 11
The advantages are location, food, cleanliness in the hotel and room.
Cons - the beach is not a "private private beach of the hotel" in any way.
The location is excellent - on one side the sea, on the other the mountains.
The food is very tasty, varied, enough for everyone (despite the fact that some visitors are like starving from the Volga region)). There are always several options for breakfasts, main courses, salads, pickles. It is necessary to have time for the first courses, because the above-mentioned starving people have not yet raked out all the thick, they will not detach from the ladle)) By the way, it was the same with watermelon, melon, peaches - one aunt will become, and until she rakes out a quarter of the tray, she will not leave. It's good that then the workers began to vary - at the beginning they would bring the most favorite products, then in the middle, then at the end, then everyone began to get it. Fruits, greens, cheeses, desserts, dairy and fermented milk products, juices (there were always three types), vegetables (they were infrequent), black and green tea, wine (red and white) at lunch, coffee for breakfast. I really miss the omelette for breakfast, cheesecakes, dumplings and coffee with homemade milk). The only two disadvantages are: in terms of nutrition - often undercooked, raw potatoes inside, and in terms of organization - they were sometimes not allowed on the second floor, but there were not enough places on the first floor.
The hotel has a fresh renovation, everything is clean and cozy.
The rooms are cleaned every day, they bring a bottle of 0.5 water per person (although this is not enough, of course), black and green tea in bags, sugar is also brought to the room every day. There is a kettle, glasses and cups with saucers, they are washed every day. A small (well, very mini) refrigerator. The rooms are quite small, but in general you come on vacation for the sake of the sea, and not to sit in the room, so there is enough space. We had our own small balcony, we put a dryer there, and in the company with her we enjoyed tea, coffee and views) Although they said that it could be placed on a shared balcony, and some even put it in the hallway. The disadvantages of the room are that there is little space in the shower combined with the toilet. The shower room is closed with a small short curtain and the threshold is very low, so the water floods to the toilet. The drain is not working well. There is no ventilation, or rather there is a hole in the ceiling, but it does not work as a hood. It costs three people to take a shower, and the room is flooded and stuffy.
The hotel has a small gym - two treadmills, an exercise bike, an ellipsoid, a Swedish wall with a horizontal bar, fitballs, small dumbbells, expanders, rollers for MFR.
The territory is beautiful, well-groomed, with various plants, fountains. They put up a table tennis table and basketball baskets. There is a small playground. We swam in the pool only on the day of arrival, because it was too late to go to the sea. The water in the pool that evening was cold, and it smells very strongly of bleach. The pool has its own sun beds and umbrellas, it is cleaned several times a day, massage things - we have never seen them work. There are changing rooms and showers near the pool. Near the central descent to the beach there is a toilet (separate) with showers and changing rooms. It is cleaned several times a day, it is very pleasant. The only disadvantage of the territory is that two more buildings are being built, i.e. it is noisy, there is garbage in places, and this spoils the view. And it is unclear where the additional influx of vacationers will be placed later - the beach is not particularly large. And now about the beach itself. It is not at all a "private, private hotel beach" from the word at all. In fact, there are two different hotels on both sides of the beach. Each of the hotels has its own sun beds and umbrellas. By the way, there are always enough sun beds, but the umbrella on the stand must go and occupy / mark / set aside before breakfast, otherwise it will not be later. Some of the umbrellas and stands are broken. The so-called swimming areas at each hotel are marked with swimming limiters and these areas are insanely small - they are not designed for the number of people staying at the hotel, plus there are large boulders (breakwaters). There are no rules on the beach. You can smoke and throw steers on the sun beds, drink wine, beer with stinking fish, spit seeds and nuts - our people are pigs and no one is watching this (But when we began to take an umbrella and sun beds to the middle of the beach, away from the "piggish" crowd, the workers began to resent what to do it is impossible, they say, not their area of responsibility and then they are far away (as much as 20 meters) to return back in the evening. A separate story is the jet skis dissecting between the heads of floating people - it's just a terrible horror! It's just that jet skis, jet skis with pills, jet skis with bananas are constantly playing around where people swim and randomly dock to the shore wherever they want. They can also throw their swimming gear and go talk to someone, and at this time a banana, a pill or a jet ski, bobbing on the waves, floats over someone's head. Tour operators on their boats and catamarans also sail randomly, in pursuit of customers, even twice to this small beach. First of all, it's all scary and you can't relax. Secondly, you almost constantly breathe their exhaust, and not fresh sea air. I contacted the managers at the reception about this, but nothing has changed. Even on the city's common free beaches, special areas are made / allocated for the mooring of boating and sightseeing boats.facilities. We highly recommend that the hotel establish a place and rules for mooring on the beach, as well as rules for vacationers - do not drink alcoholic beverages, do not consume strong-smelling foods, do not litter, smoke in special places, etc. Because at the moment the beach spoils the whole impression - and people come here precisely for relaxing on the beach, across the sea, and sea air (we have enough exhaust in large cities of the Central Federal District), for comfortable and safe swimming.
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September 5
A quiet, peaceful hotel. We liked everything. We're going there again. The food is without frills, but everything was (different meat, etc.) we ate enough, everything is fine and delicious!
The staff is trying hard.
The only thing that upset me was there was no plain water available (for free) just 0.5 times a day per person. I had to buy it.
The sea is perfect!
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September 5
the hotel is super, oh, what sunsets there are.. ! The territory and interior of the hotel are excellent, but as for me, the rooms are a little small) the sun beds and the pool are free, however, as is the sea..) the kitchen is super, wine is served for dinner.. There were many guests with children. The restaurant and bar are open until 24:00, the prices are reasonable, the staff is friendly)
Within walking distance of shops, taxi stops and minibuses
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September 11
We rested from the beginning to the middle of September. The weather is wonderful, the nature is wonderful, the sea is clean and warm. The Kavkaz Hotel is wonderful. Beautiful promenade, delicious, varied food, cozy rooms, polite and friendly staff. It is very pleasant to relax in such a hotel! I advise you!👍👍👍
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June 19
The idea is cool, not all of them succeeded) of the advantages: Of course, this is the first coastline. Very high-quality and delicious buffet food. We always went to the end of breakfast, lunch and dinner and there was always food, as soon as something was over, the guys immediately brought it out again. During the meeting, they reacted that there were not enough sun beds and umbrellas and literally new umbrellas and sun beds appeared before our eyes. Special thanks to the waiter of the restaurant (which is paid)- a very good boy who knows his job, on the last day there was also a waiter girl - the two of them just need to be an example to the rest of the staff. I would also like to note that the hotel is located in staraya Gagra, where there are many beautiful historical monuments within walking distance. There are also shops and pharmacies nearby where you can buy everything. The guys on the beach are great:they will help you when you ask, they do their job well too.
Of the cons: the staff. There are only polite Swedish waiters and restaurant staff. The woman at the entrance of the buffet (blonde) greets me with such a face, as if I came to ask her for money, I especially liked the way she gave orders to hotel guests to leave beach bags on the table, in a commanding tone)
To my question why you can't take a bag with you, because I have the keys to the cars, wallet, etc. I was told "you can't, because you can't" (then the truth explained why) I didn't do a wedding just because I didn't want to ruin my vacation. Next, the reception - the story is the same there, they answer you in such a way that thank you for not sending three letters, especially such a small one with curly hair. They don't care so much about people that it's easier just not to approach.The room was cleaned chaotically, it is impossible to wash, everything flows to the floor, from under the sink, from under the shower, the bed linen was not changed, there was black mold in the bathroom. Dishes and tables are very poorly washed in the Swede. There is always a smell from the tables and dishes. The tables in the dining room are all loose, then there is no salt, then pepper.
It seems like I liked everything, and you can close your eyes to a lot of things, but when the staff shows how tired they are of people, it spoils the impression. But I can't say that I won't come back here, because the views that open from this place are expensive. Well, because there is a paid restaurant where they don't look at you and don't communicate with you like a go * * om.
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August 29
We were at the hotel in early July 2024, the territory is well maintained, the hotel looks so-so from the outside, but inside it is very beautiful.
The food is honestly delicious, the buffet was pleasant, and the fish and meat. I would not say that the eyes run away, but there is always something to choose.
The rooms are honestly beautiful outwardly, but we were not very lucky with the room, the bed linen smelled very good, there was a swallow's nest on the balcony (fortunately I hope), there were small chicks there, so there was a lot of dirt on the balcony. The bed linen is changed every 4 days, we lived for 6 days and we have never been changed. The rooms are cleaned so-so, put 2 bottles of 0.5 water and change the foot towel.
The beach is beautiful, sun beds and umbrellas are free, the entry into the sea is smooth, clean and well-groomed, sometimes fluffy comrades come to surf together from the rays of the sun.
Very tasty food in the on-site restaurant at reasonable prices.
In fact, for Abkhazia, the hotel is at the level of a good 4 in Turkey. The service, the territory, the food, the rooms, the beach are pleasing. I would definitely come back with my family, because the hotel is family-run. In a quiet, secluded place with nature :)
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August 4
A very good hotel. Everything is clean, the linen is changed in 4 days. Water, tea bags, soap, shampoos every day. The place is wonderful, greenery, palm trees, the sea is 30 meters from the hotel, we slept to the sound of the surf-we enjoyed it. According to the service, the food is "four-course", very often cold, and there is nowhere to heat it, there are no microwaves. The choice also leaves much to be desired - out of 9 days, beef was 1 time and it was quickly disassembled.the staff is very polite.
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August 10
A nice hotel with a wonderful view, perfect for those who like a measured rest. There were doubts about the hotel, as reviews often write about the shortcomings of rooms and food. The reviews may have been correct, but everything was fixed this summer. The food is delicious, healthy, the buffet has a wide variety and a reserve for all visitors. There was always enough space on the beach, the rooms were cozy, very quiet.
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October 9
The food is good, even for a carb-free diet, the choice is excellent
The problem is big with drinks, the coffee machine in such places should be vandal-proof, and so it often does not work, in addition, the Nescafe device is just I don't even know how to say it, it seems obvious to me that the contingent that can rest for 15 thousand a day, at least does not want to drink such coffee, in general, the lack of normal coffee is very spoils the impression
The room is great, super pressure and a rain shower is the song)
A heated towel rail helps, but it should be noted that when leaving the room, all the lights are turned off, respectively, it is not dried
A beach with small pebbles is basically possible without slippers, a great pool, very beautiful nature
The security is friendly, the girls at the reception are neutral, the service is not intrusive.
The impression is very good
As a wish, I did not have enough space to sit and read a book not in the room, so that it would be convenient and not on the aisle (not on the bench) hammocks or armchair bags or at least sun beds under the trees to somehow organize.
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September 8
The food is just wow. The rooms are very nice and cozy. The service is excellent. The staff is very pleasant and kind. We had a great rest. The location next to the sea is very convenient. The kitchen is very clean. The territory is very beautiful and all in greenery. I recommend a very cool hotel to everyone.
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August 10
We were looking for a hotel by name in this zone of Abkhazia - Old Gagra. We were lucky in our choice, although this is extremely problematic in Abkhazia!
Your beach, location, horses nearby, after renovation, with a transfer service to a clinic with physiological procedures - they take you there and take everything for your health from a proven old school medicine with a guaranteed And risk-free result!
In Abkhazia, for me, it is better to avoid dependence on constant food in local canteens / cafes / restaurants. There were 3 meals a day, variety and local food, we were always surprised by something new! I recommend.
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June 19
We had a rest together in June 2024, we just arrived. We visited many sanatoriums in Sochi and Abkhazia. So there is something to compare it with And I can say with confidence that the hotel is very good. Firstly, everything is new in it, from the rooms to the umbrellas on the beach. Bed linen and towels with tags. The food is very good, the food is delicious, and the choice is not Turkish, but you will not stay hungry. Even if you come first, even if nothing ends last. There are a lot of sun beds and umbrellas, enough for everyone, no need to borrow, as some people write here. The place is very good, it's a 10-minute walk to the main Gagrin embankment, we went for a walk there every day, because the territory is small, Of course there is a neglected park nearby, and the village in the gorge is also not very good, but so it's Abkhazia, everything is neglected there. Separately, I want to write about the Swallow train, which was allowed from Adler To Gagra. Since we did not have a transfer, we took this train and got off at the ABAATA station, which is next to the hotel. We went down 500 m and here it is a hotel! We also drove back. I bought tickets online. We were satisfied with the rest. I recommend this place.
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October 9
A family of three people, two adults and a child of 5 years old, rested from 01.10.2024-06.10.2024 in the Coastal building.Our room was two-room, spacious, but the cleaning here is certainly not very good..The bed linen and towels were stained..The plumbing is also washed so-so..Therefore, I'm shooting one star ... I still didn't really like that there are sooo many dogs in the territory!Now the pros:The hotel is located right on the beach!The pool is very large and heated all year round (it helps a lot when the sea is cold and stormy).The food is at the highest level!They cooked very tasty, varied and a lot :))There have always been fruits, vegetables, meat, fish, 2 types of first courses and pastries are generally delicious :).There is a small playground on the territory, and there is also a children's room (but it is open until 01.10) unfortunately.Overall, we really liked the hotel, I recommend it!
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July 29
The hotel is very cool, polite friendly staff, warm heated pool, delicious homemade food, sea view from the room, I liked everything.A big plus is the proximity to the park and Gagripsh. I recommend it to all my friends!
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August 22
Nice hotel, clean renovated rooms, although very small. Well-maintained territory, heated swimming pool. The food is good, the chefs are well done, for 5+. The convenient location of the hotel itself, the first coastline. Of the disadvantages, there are many dogs on the territory of the hotel.
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June 28
Of the advantages: the sea is nearby, there is a small area for walking. Cons: there was a standard room with a side sea view (in the photo there is a view from the balcony, through a palm tree you can see the sea) the room is cramped, two adults with a child have little space, when taking a shower, water runs along the floor to the corridor (a towel saved the situation, but after you need to squeeze and dry it), there is no pot for the child, bought at the market, there is also no sink stand for children, in general, a hotel for living with children is not convenient. The room cleaning is not satisfactory, the towel will not be changed without the maid's reminders, tea, soap, gels will not be replenished. The food in the dining room is bland, tasteless, by evening the apple juice from the vending machine was sometimes diluted with water, and half-washed plates were also noticed a couple of times. Dogs run around the territory, 5 pcs, at night they naturally bark and interfere with sleep, one of the dogs bit a friend from the tour near the pool, the hotel staff does not care about them, the girl at the reception said that this is a problem of the whole republic, she is lying, when walking around Gagra there are not so many homeless dogs, in some cafes they are chased. I will definitely not recommend this hotel. It was not the first time I was in Abkhazia, there is something to compare it with, last year there were so many negative aspects in the place of residence.
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June 10
We had a rest in June 2024.
One of the advantages is the first line, a gorgeous view from the window. That's probably all. The food will go.
Cons: coffee can be drunk only for breakfast, wine only for lunch. And I would like to sit with a cup of coffee overlooking the sea, but this is for money in a restaurant nearby.
The walls are cardboard, you can hear everything! At 6 a.m. , you jump up from the slamming of neighboring doors .
WiFi is sooo weak. It doesn 't catch almost anywhere . We were moved to another room with a scandal because of this (thanks for that), but in general it is annoying when you come on vacation with a working laptop.
The beach! This is generally a separate story . Deck chairs are the cheapest, plastic ones with cracks. Without mattresses, well, I naively want a lot. Umbrellas are the cheapest and the year before last! Firstly, there are not enough of them for everyone , and we were at the beginning of the season. Secondly, they are peeling and full of holes. I almost had to fight for a place under the umbrella. I think for 75 thousand for a vacation, you could buy these umbrellas for everyone! At 18:00, everything is chained up! And if you want to sit on the beach in the evening, then sit on the pebbles.
In general, the impression of Abkhazia is not very good. To work and work on the service.
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October 28
I'm resting at the end of October. Everything is great. Warm sea, +20, friendly staff. The food exceeded all expectations! Everything is very tasty, lots of vegetables and fruits, pastries. Quietly, calmly. Complete relaxation!
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November 15
A very cozy place, the buffet is quite tasty, near the sea within walking distance, a beautiful park, lots of greenery. There is a restaurant on site, delicious food, reasonable prices. There is a heated outdoor pool.
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October 9
An excellent hotel, located in a quiet place, there are few people, the kitchen is very tasty, the rooms are cleaned well, the pool is right next to the beach, it is very comfortably heated in cool weather. I will definitely return there next year
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September 21
A wonderful place away from the hustle and bustle, clean rooms, delicious and varied food, large territory, excellent clean pool. The only drawback is that they never cleaned the room in 8 days, they only took out the trash and added a tea set, but I liked everything
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October 21
A very decent option for a vacation. Modern renovation, excellent location within walking distance from all the sights of Gagra. A gorgeous beach. Good cuisine. We will come again.I recommend
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June 23
Everything is great. This is not the first time I have been vacationing in the Caucasus. The Swedish cuisine is delicious, the heated pool, the beach is nearby. We opened a massage room, after the beach - a buzz.
The staff is smiling and friendly, always ready to help tell you what, where, where.
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August 11
If you are used to good service, delicious and normal food, and a pleasant atmosphere on the beach, then you definitely are not here.
We had a chance to spend two days in this hotel: 10.08 and 11.08
1. Food 0/5
It is necessary to come to the opening of the meal. If you arrive in 40 minutes, the buffet will be empty. If you ask why there is no food, you will be answered "come earlier". The month of August: there are no tomatoes on the buffet in Abkhazia.
The soup is cooked on water. What's the soup, what's the minestrone. The pasta is stuck together, it feels like it has been lying for two days and dried up. It may turn out that the assortment is the same for lunch and dinner, which is unacceptable in hotels above two stars. The meat balls cause heartburn for several hours.
The entourage in the room is like in a Soviet dining room, there are a lot of people. If you sit outside on the balcony, be prepared for an ombre from a nearby garbage dump.
There is a constant queue for coffee and tea, the vending machines are constantly breaking down, you need to ask every time for the vending machines to be refueled.
Wine is given only for lunch. The most tasteless and cheap.
As a result, we had lunch once, had dinner and had breakfast once, we did not appear in the dining room anymore, fortunately we took the broads with us and were content with them.
2. Maintenance 3/5
Towels were not brought to the room immediately. The beach towels were brought only the next day. The organization's answer is one: "We have a lot of people, the laundry does not have time to dry."
In the dining room, after our remarks, the cook did not come out to us, the manager began to justify himself.
3. Rooms 3+/5
We took a standard room if you live together - not bad, but the shower is combined with a toilet, and the washbasin is in a separate room. The location is not very clear, but okay. The shower is quite cramped, the water is poured to the toilet.
TV, air conditioning are working
4. Staff 3/5
He speaks Russian poorly. They are not even Ossetians or Georgians, but Uzbeks
5. Beach 3/5
There are no mattresses on the sun beds, it is quite painful to sit and lie down.
Sun beds should be occupied in advance, already at 7 a.m. the first line is occupied.
6. Wi-Fi
He's gone. In the room (we lived in the farthest, overlooking the beach) there is one strip, barely loads. By evening, it does not work at all, apparently the network is overloaded.
It works normally on 3 strips only in the middle of the building, at the reception
I strongly do not recommend this hotel.
The price per night at the hotel does not match the quality of food and accommodation.
I answer all those who compare it with European hotels and food. If you pay the European price, it doesn't matter: Russia, Abkhazia, Turkey. You want to get more or less adequate service and food for the European cost of a night. The buffet doesn't have to end! I don't have to stand in line to get to the dining room first.
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November 14
We stayed at the hotel from September 25 to October 4, 2024. Everything is at a good level, the food is excellent and plentiful, not worse, and maybe better than in Turkey))) fresh renovation, new furniture, cleanliness everywhere, including on the beach, there were enough sun loungers and umbrellas for everyone, a heated pool with clean water, beautiful nature, sea and mountains in one bottle))) Nearby is a gorgeous park that runs along the sea! Everything is fine, but there are two BUTS
1. Entering the sea is very difficult, the sea washes up a hillock of pebbles, it's not fun to go in and out))) A REQUEST TO THE MANAGEMENT: PLEASE consider installing at least two bridges for entering and exiting the sea!
2. The SHEETS crawl around the bed so that you sleep on a bare mattress, plus a mattress without a mattress pad, Very unpleasant!!! PLEASE CHANGE THE SHEETS to THE SHEETS WITH ELASTIC BANDS. In general, thanks for the rest!) I recommend the hotel)
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October 31
We had a vacation with my husband at the end of October .I want to say that I was not mistaken with the choice of the hotel! The hotel is located by the sea, I took a room with a balcony overlooking the sea, the room is clean and beautiful , everything is there, a kettle, mugs, cups, hair dryer ,TV, safe , the maid replenished soap,shampoos, water and tea every day.In the picture, the girls are all friendly.Well, about the dining room, this is a fun conversation ! It was so delicious that it was something !!! The food is varied , red and white vinishko for lunch ! Thanks to the girls and guys who are in the dining room, they are all very friendly! It was warm to swim in the pool, it was already a little cold to swim in the sea. The territory is beautiful!
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