An amazing place. For the UAE, there is a fairly long coastline, a sandy beach, there is an opportunity for guests to take sun beds with umbrellas and towels for free both by the pool and on the beach, a gentle approach to the sea.
Good infrastructure, there is a small shopping center across the street, there is a supermarket in the shopping center. There's also exchange. Taxi to Dubai Mall 35-40 min ~60 dirhams, to mall of emirates 15-20 min 45 dirhams.
There are walking alleys about 2.5-3 km from the side of the hotel, and on the opposite side behind the shopping center. Bars by the sea with music. Monorail stop.
European cuisine, good fresh food, seafood, chicken, fish, meat, ripe fruit; at the request of the go to meet change dinner for lunch (or vice versa) in case of excursions, for example. In the room there is an iron and ironing board, hairdryer, slippers, shampoo, air conditioning, capsule coffee machine (capsules 4 pcs / day:), electric kettle, no bathrobes, w / brushes.
There are vacationers with children of different ages, small children can take baby dishes, a high chair.
So far, the hotel has only 3 floors out of 12 and is sparsely populated (the rest have been renovated, but not put into operation, empty).
The staff is very friendly, there is a Russian-speaking staff at the reception. The hotel is clean, cleaned every day. A lovely pool upstairs with views of the sea and Dubai!
All inclusive is not like in Turkey, of course, but it still turns out to be more profitable than eating in the city) in general, I recommend
A good rest, calm, in August the sea is hot, you escape in the pools. The staff is helpful. We arrived 5 hours before check-in, sent for breakfast, then to the pool, and then we settled in. The rooms are clean and cool. The cuisine is delicious and varied. Location on a Palm Tree. Like it.
In Dubai 4 times, we decided to choose a hotel on the palm tree - one of the best services in this hotel. The view from the rooftop pool is unreal. There is another pool below and its own beach. Very tasty breakfasts and dinners, a varied menu, Arabic sweets, fish, seafood, barbecue. Friendly staff, happy Birthday with dessert. Every dinner has live music 😍 The hotel is new, it is only 1 year old. The room has its own kitchen, refrigerator, washing machine, hair dryer, stove and coffee maker. We will definitely come again 🫶🏻
We were in May , the hotel just opened . Great food, good location. The pool is awesome on the roof. Bathrobes , slippers , excellent service . Every employee of the hotel is trying to help you and make your stay comfortable. The beach is 100 meters away . Beach towels are provided . You can refuse to clean the room , in return you get an alcoholic drink : wine , beer , cocktail ! I want to go straight back to them !
We were at this hotel for the second time.
The rooftop pool was much warmer that year, colder this year.
The rooms are spacious, there is a kitchen and kitchenware, a refrigerator, a freezer.
The staff is friendly and always ready to help. They even congratulated me on my birthday, which is very nice.
This year, the hotel was 95% full, there was not enough space on the main beach, but it was good that there was a second beach where there were plenty of places, the staff kindly escorted him to it.
Good location. There is a shopping mall next to the hotel. There is also a monorail with which you can get to the subway.
My favorite hotel!Everything is for you, they treat you like family! Upon entering the restaurant, the Cheyser manager is our separate love!He always smiles and gives you a good mood for the day.
Very nice hotel, courteous staff, delicate, polite. Good food, seafood, beef, chicken - generally good.
The beach is private, good sand, smooth entrance to the sea, but there are few sunbeds. Nearby on the same beach there are paid sunbeds - 200 dirhams, for which you can get food or drinks. Then the sunbed will be free.
A heated view pool on the roof - there are a lot of places, there are always free ones.
The location is excellent - near a large shopping center (quite expensive), there are supermarkets like Pyaterochka. A chic walking area. In general, it can be recommended.
The staff speaks English, but you can also find Russian speakers (there are few of them).
A new hotel in 2023, the first coastline! There is a private beach, a pool by the sea and on the 14th floor. Unfortunately, there are not enough seats for all the guests of the hotel, we have to take sun loungers early. The food is varied and decent, lots of seafood. Crabs, shrimps and even once caught oysters. The rooms are spacious in the form of a studio, with a kitchen, refrigerator and washing machine. Everything you need is available for cooking in the room. We took breakfast and dinner, so we didn't have to cook. The staff is excellent, there are Russian-speaking employees, so there were no problems. Anna especially helped, she is in the lobby, phoned and found out the status of the reservation and ordered a taxi there. I didn't have to explain to the driver. The transfer runs from the Emirate Mall Hotel during the day. Taxis were rarely used. Convenient location for beach and other holidays. I recommend it!
A wonderful hotel with friendly, responsible staff.Everything you need in the room is available:iron,kettle,coffee maker,clean,cozy.On the top floor there is a swimming pool with cooling water, with a beautiful view of the sea,the food is delicious and satisfying.,the hotel has an excellent location, there is a trading house nearby, in general, those who will rest in it, I am sure:they will not regret their choice, and therefore I wish prosperity and more grateful tourists to the hotel staff!
The pool closes early.
There's not even water at dinner. Everything is paid!
Of the advantages:
Excellent service, courteous staff, excellent location, comfortable rooms.
I didn't like the hotel from the word at all.
1. Poor reception staff.
2. Not tasty food, dirty dishes. Fruits are bananas and apples only. Tables are wiped with a dirty cloth, streaks and crumbs remain.
3. Terrible smell in the hotel.
4. The beach opens at 9 a.m., you can not drink the water you brought with you, you need to buy from them for 35 dirhans.
You can list them endlessly. I will never return to this hotel.
We were with my wife at the end of October 2023! We rested on a palm tree for the first time! We were very satisfied! A great new, clean hotel! Quite decent breakfasts, lunch and dinner also have everything you want! A great beach, the trouble is only with sun beds, every day there is a fight and a fight for them (sometimes almost to the point of a fight)! The management does not react to this in any way, does not solve the problem
Great hotel. And the "insta-pool" is a kind of feature of this hotel. The food is excellent, a wide variety and excellent quality of products. The rooms are large, clean and comfortable. There were no problems with infernal freezing air conditioners.
The hotel is 4 stars. From the outside it looks beautiful, large-scale, the territory is beautiful, a promenade for several hotels. Own beach, paid and free sun beds. Towels are given out, they meet at the entrance to the beach, they did not take the water, they carried their own in a bag. The pools are both cool. The people were decent, the load is more on weekends, as they do promotions for visiting and apparently Dubai residents come. The view from the rooftop pool is beautiful. There were 2 Russian speakers at the reception. In general, everything was sorted out. The room has a safe, towels, bathrobes. They didn't put a dental kit. Bottled water was brought every day, cleaned well enough, towels were changed, bed linen was changed once a week. The buffet is monotonous, but delicious, there is a large selection, there are fruits and vegetables, meat, desserts.
Everyone is friendly, running, helping. There is a free bus to Emirates Mall. Cleaning is normal. In terms of service, everything is cool.
The beach is sand, but on the second day the water receded and a small line of stones appeared that you can step over. Then sand, the water is very warm in July. Towels are distributed. There is a swimming pool near the beach. There are also cafes next to the hotel's sun beds, and a cafe pool next to the hotel's pool, but it's constantly empty and it doesn't interfere at all.
There is also a rooftop pool and a bar there.
The rooms are modern, comfortable and beautiful. There are Russian channels - the first and NTV.
Food- almost everything is delicious, you will always find something to eat, desserts are delicious. But at dinners you are given one drink to choose from, if you want more, then for a fee. 35 dirhams 500 ml of tea.
Across the street from the hotel there is a shopping center with a grocery store (5 minutes walk), from there you can also go by monorail from the palm tree.
Hello.
The biggest disadvantage for which she took off the star is that we forgot the car key in the safe in the room and wrote about it several times to the hotel and on Instagram too. As a result, they did not find the key - but it is very similar to a keychain of not small sizes and apparently someone needs it more. Or they just didn't look. It's a shame.
We were at the hotel at the end of February 2024. In a room with a kitchen on the 11th floor. Everything is fine, the balcony overlooked the neighboring building - there is a parking lot below, from there it smelled of sewage in the evenings.
I liked the hotel itself, the food is varied and tasty enough, but there are strange dishes))) we took breakfast and dinner - tea and coffee for a fee at dinner.
Seafood, meat was enough.
A variety of fruits is standard.
All kinds of pastries - but they won't work for lactose-free people because there are butter and dairy products. For this reason, for me personally, the price tag is too high, since the choice is scarce for such.
A big disadvantage for allergy sufferers and people with lactose intolerance is the minimum choice.
For people with lactose intolerance, there are no products at all.
Although they saw lactose-free milk in the store.
You can't even eat muesli and porridge and coffee without milk.
I didn't like the fact that fish and meat are lying side by side in the same tray, and since I am allergic to fish,
I was already afraid to take meat, it's not right, no leaves that were separated will help. Plus, the one who gives takes both with the same gloves. It is not provided for such people.
But what you liked, you can ask the chefs to do something separately, but it would be better to have a ready-made menu.
We did not use cosmetics at the hotel as it smells strongly.
We took our own hypoallergenic fragrance-free one with us. Everything is in the photo.
The chemistry smells very strongly, which is cleaned to the point of impossibility, the feeling that they just pour it all over, these same hands after chemistry make beds that smell - again to allergy sufferers - and the powders are probably the same. Because both bed linen and towels are fragrant.
The staff is friendly. There is a shopping center with grocery stores within walking distance.
There are 2 beaches from the hotel, the one that is always occupied has never been hit, and since it is busy, you will have to go to another one, since you cannot go without a chaise longue. They are free.
What I want to say. As a blogger with problems, I can tell. If you have no problems with the above, then the hotel is decent.
I feel sorry for the car key - it costs me a lot to restore it. We still hoped that he would be found.
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Наталья С.
Level 17 Local Expert
October 13, 2024
An excellent modern hotel in Dubai, very comfortable to stay in,a rooftop pool with a view is a feature of the hotel, definitely, we took breakfast and dinner everything is very tasty, the location is excellent, near the promenade parallel to the Persian Gulf and the shopping center, we would return more
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Роман
Level 4 Local Expert
September 27, 2024
The bomb hotel. The room stock is fresh, high, the gym is good, you can't think of a better meal in terms of variety and content, the level of staff service is at the highest level, the location in relation to the reservoir and the center is brilliant. A cool outdoor rooftop pool with a nice view.
A great place to relax. The kitchen is at the highest level. Within walking distance of the beach, there is a swimming pool both on the beach and in the hotel itself on the roof. Good service, they will always prompt you and go to a meeting.
I wanted to come back here.
The Dubai Tne Palma hotel had a great family vacation, the places are convenient, the sea is clean, the cuisine is delicious, the sea is polite, the sea is clean, there are many cafes, a shopping center, you can find a supermarket, you can eat
Ideally, in my opinion, a balanced place. From the stunning views from the top floor (including from the panoramic pool) to the quality and infrastructure of the rooms, geographical location, service, proximity to the coastline. There is a shopping center nearby from which a monorail train departs.
In general, this hotel deserves 5 stars solely because of the rooftop pool, if not for it, it would be 4, and in some cases, three.
It doesn't make sense to write separately about the entire hotel, there is nothing outstanding in it, except for the rooftop pool itself.
The location of the hotel is wonderful , the hotel is new , everything is clean and beautiful . The biggest disadvantage for me is the lack of sunbeds on the beach , you have to come early to have time to take a seat and have nowhere to go , otherwise the beach workers clean up the things of those who take a sunbed and go for breakfast . There are places that are soft and comfortable, but they are paid for 300 dirhams.
We are resting now in this hotel, it has been 7 days and there is a feeling that the attitude towards the guests, and in general the atmosphere of the hotel, as if by the way ... the room is cleaned reluctantly, there is no schedule, you need to ask, it's really convenient that there is an application through which you order all services, bathroom accessories are not replenished, you also need to ask there are constant queues for the elevator, although there are 5 elevators in the Lobby, there is a large crowd of people at breakfast, however, as in most hotels, but here there is a feeling of chaos and fuss. The food is also mediocre, again the feeling of "fuck off", they eat and it's okay... there's a separate story about the beach: 2 beaches are allocated for the hotel, by the way, there is no hotel territory at all, there is a rooftop pool and that's it, the beach is adjacent to paid beach clubs. The first beach near the hotel is nice, the music is playing, but there are never any places, at what time you would not come. The beach, which is a little further away, is quiet, but resting here you do not leave the feeling of rest in Alushta)))) in general, if comfort is not so important to you and you do not find fault, the hotel is not bad, but it is not worth your money, by the way, relatively new, too, questions. We live in an apartment on the 6th floor and they are already relatively shabby. The location is of course ideal, near the shopping center, across the street there is a park, a monorail that runs along the palm tree 5 minutes on foot, entering through the shopping center. Next to the hotel there is a promenade with greenery and a street of bars, it is very loud on weekends. The hotel is purely for a youth, non-picky holiday. Probably the only cool thing about this hotel is the rooftop pool and the view, but again, there are a lot of people, there are never any places. So in general, a good Three by Dubai standards, but again this is not the level of a hotel in Dubai, it is a good European hotel for unpretentious people. Of course, the hotel management tries very hard, helpful and friendly, when you start to get indignant, the issues are resolved, but still it shouldn't be like that, the professionalism of the hotelier is to anticipate the wishes of the guests ... in this matter, NH Collection The Palm still has a huge backlog and global work for the future prosperity of the hotel. Note to the tourist: some "unscrupulous tour operators" sell this hotel as 5 stars, please do not be fooled by the fact that the hotel is being certified and will soon be 5 stars, this hotel with the status of 4 stars and according to the requirement and the room fund will not be 5 stars and does not pass any certification.
The hotel is modern, brand new. The hotel staff is polite and unobtrusive. The hotel is not for smokers: there are balconies, but you can not smoke. The food is amazing in its variety - for dinner you can find not only salads and meat dishes, but also rolls, pizza, dumplings and dumplings. There is even a hodgepodge) Pools with climate control, the beach is always clean. Half-board drinks are paid, coffee and tea are available in the rooms (coffee machine, kettle). The location of the hotel is good, there is a shopping center across the street. Nearby fountains with drinking water
A great, brand new hotel. I lived in it 5 days after its opening, everything worked fine.
The location is very convenient. Beach, mall, within walking distance.
Transport accessibility, taxi call, is still complicated, since the hotel is not yet on the maps of the city. We went out to a nearby hotel and drove quietly from it.
4/5 the beach nearby is clean, but you can swim from 8:30. The breakfasts are delicious and the dinners are also. Huge, but one drink for dinner per person, literally, a glass of mango juice, for example, will not give a second one. Replacing lunch or dinner because of excursions is not a problem , I came and ate and left . Clean!, shampoo, conditioner, shower gel in 500 ml bottles. The panoramic rooftop pool is free of charge. The location is convenient , across the street shopping center . There is a pool on the beach 18+.
The hotel deserves your attention! Nice rooms, on the roof there is a private pool overlooking the Dubai Marina! Comfortable weather late September early October
Good hotel, decent service.
The room is clean, the rooms are spacious and bright. Cleaned every day, thoroughly. All employees are English-speaking.
We took all inclusive, breakfast, lunch and dinner-eat and drink what you want and how much you want, a meager choice of alcohol. Upset monotonous food.
The beach is good, there are a lot of sun beds, but the sun beds by the pool are paid.
In the vicinity of a shopping center with a large selection of shops
well cleaned breakfast lunch dinner is perfect the pool is well cleaned there is no garbage the room is perfect I spent the money left they cleaned it up found it put it on the bedside table thank you
We are currently living in room 750. After yesterday's rain, it is difficult for the staff to recover. He is friendly, which is good, but his competence is lame. Yesterday is gone, I agree. And I'm not talking about his flaws.
It's useless to go to the city, we stayed at the hotel.
But today, what is the problem with giving a normal service?
The pool is closed. OK. After breakfast we went to the beach. There are no towels. OK. The time started to get closer to 10 a.m., it's hot for us, it's hot for the child. They took the child to swim in the sea, the guard says that it is impossible to go to the sea, there is no lifeguard - go to the pool of the restaurant "305". They came, they were kicked out of there, because for some reason the pool is 18+ at a depth of 0.8 m and a lifeguard is definitely needed there. We return to the sea. The baby is crying. The guard runs up again. They did not listen to him, it was already hot themselves, they took a swim. Discontent among others is also growing, children are screaming.
As a result, after 5 minutes, a red flag is hung and the beach is completely closed, sun beds are selected, umbrellas are collected, all vacationers are kicked out. They say that it is an order of the government, although they swim on the neighboring beaches.
Let's go to the reception. Thanks to the Russian-speaking Ru, she helped with the translation and explanation, she did a great job. The general manager says that we can swim in the sea, but there is no lifeguard, they are not responsible for us (then why were we chased earlier?). I'm going back to the beach - they won't let me
I'm going to the reception again. The same general manager says that a lifeguard arrived 5 minutes ago and now the rooftop pool is working, you can cool off there. We got up - everything is already occupied. Either they opened it a long time ago and the manager didn't know 10 minutes ago, or they took everything so quickly (which I doubt). Have you seen this pool? It does not accommodate even 10% of all hotel residents.
The staff is on site - well done. Question to the management: How was it impossible to resolve the issue with the lifeguard from 6 a.m. to 2 p.m.? You can get it out from anywhere in the city in an hour.
As a result, we went to the neighbors in Dukes the Palm, the beach is open, the pool is very large and good, everything is open all day and works - there are lifeguards. It looks very cool. I haven't been inside, I can't estimate it. I think we'll go to the pool again tomorrow.
What we have: minus two days of rest, -1000$ out of pocket. One day okay, the weather. But the second day is completely at the service of the hotel. Hence this assessment
Update. The trash can was not removed from the room for two days, until I showed a photo at the reception. And this is superior. And on the first day they forgot to wash and even vacuum the floors. I had to call in the evening.
We had breakfasts and dinners. On the third dinner, they stopped giving drinks. Only for payment. That is, no water, no juices. An interesting idea for additional sales))) How could you save money on water, given that there are free places for bottling it on the street?
On the first day, a small fruit basket was brought. We ate the fruits, went to the store, put new ones in. The next day, the basket with our purchased fruits was taken away before cleaning, I had to go to the reception. Returned in smaller quantities, the sediment remained😂
I do not recommend Dubai for beach lovers. The sand is "dead". There is nothing to see in the sea, there are at least animals. I will not have this country for the next 10 trips again. For the same money in Egypt, everything will be fine in the new hotel, and the best diving sea in the world.
If the purpose of the trip is all sorts of global local projects: a water park, safari, aquarium and attractions, then it's interesting. But then why overpay for the Palm Tree?
A very nice hotel with a convenient location. Excellent staff, but small problems with the food itself, not much variety. There is a private beach, according to the schedule. So everything is fine.
The hotel does not pull on the 4th floor! The staff is below the baseboard. When parking the car, they scratched all the discs for us!! The beach is terrible, covered in cigarette butts and food that has not been cleaned! If you took a sunbed and were absent from it for 15 minutes, then your things are simply cleaned!!! That is, you will not be allowed to buy for 15 minutes! There are clearly not enough sun beds. I am silent about the pool, it is very small and children are not allowed to swim in it until 19:00, only on floor R, where there is a panoramic pool, you can have children there, but if you come after 9:00, you are unlikely to find a free sunbed. The rooms themselves are already shabby . There is mold somewhere and the smell of mold . Fortunately, it was cleaned every day. Of the advantages, only the food is delicious and varied. I do not recommend it!
A heavenly place with a rooftop pool.Luxury rooms with a view of the fabulous city.Its own beach, with a swimming pool.The service is excellent.It's expensive, but it's worth it.
The hotel is good, the staff is pleasant, during the cleaning of the room they often forget to bring water and other consumables. The buffet is very good. The only thing that spoils a little rest is the beach. Here he does not belong to the hotel, he rents it. Accordingly, the beach workers are outside people (the hotel administration cannot influence them) and the attitude towards everyone is extremely subjective. What I can say for sure is that the attitude towards Russians on this beach is biased.
Excellent hotel, high-level service. Delicious food and friendly staff. Even without knowing the language, including English (I know only the most common words), everything went fine. Some staff knows Russian, which made communication much easier)
Great breakfasts and dinners. The pool on the roof is small, but it saves you from the heat and the view from it is amazing
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Марина Л.
Level 11 Local Expert
August 27, 2024
We are currently relaxing at the nh collection hotel. (August 2024)
Honestly, more frustrations. This is not our first time in Dubai, and this hotel is losing on many points. They regretted that he was chosen.
1. There are a lot of people. Constant calls at the reception, in the elevators, for breakfast
2. There are only two small and shallow pools - on the beach and on the roof. They were not allowed to go to the pool with a teenager on the beach. It's unrealistic to swim there, people are stuffed like sprats in a barrel. You can only stand . The water is cloudy and too chlorinated.
3. The sea is nothing! This is a piece of the bay, the water in it is stagnant, as a result, you have to swim in a hot muddy jelly of algae. Yachts are nearby, they also add fuel to this cocktail. There is nowhere to swim, the swimming area is fenced off like a paddling pool. We took a taxi to the city beach every day, there is a completely different sea.
4. Food for three. Previously, Dubai hotels always had smoothies, seafood, delicious hot dishes, and a huge variety of desserts. And here the food is of the Turkish three-piece level, very sparse and not tasty. Of the last 5 hotels we've been to, this one is the weakest in terms of food.
5. We had a one-bedroom apartment room. It has a view of the road and close to the windows of the neighboring building. They asked to pay 50 thousand rubles for the sea view. The reservation was for three, I wrote to the hotel several times in advance with a request to provide a separate sleeping place for my son. Naturally, they did not provide anything, with grief in half, by the evening I managed to bring bed linen to the sofa.
6. Boiling water flows from a cold tap in the shower, it did not work out properly even once.
Of the advantages:
- a nice spacious room with a kitchen.
- the room is quiet and cool
- the shopping center is within walking distance. There is a place to have a snack after a meager breakfast).
- the opportunity to change dinner for a la carte service in the sports bar, it was really delicious there.
- a great bed with a comfortable mattress, pillows and bed linen
We had a great rest! The sea, the sun, a great hotel room and an abundance of different dishes. Beautiful streets, everything is surrounded by greenery. I will definitely come again, definitely!
Overall - A great hotel, clean, top-level cleaning, the beach is good, the views from the high pool are just a bomb).
On nutrition- well, here the opinion is subjective, in my opinion, salads are not very, for some reason there are no olives, olives, ice cream, everything is quite monotonous for a week.
For some reason, they are not allowed to go to the pool as well as to the beach after 18-30, which in my opinion is a minus.
A big plus is the responsive staff, especially pleased Karem with a very good knowledge of Russian). In general, I recommend a solid four, striving for the top five)
I fell in love with this hotel. The rooms are nice, delicious and beautifully served dishes in the restaurants, a sports bar as an alternative to dinner - like. But the main thing (for us) is that there is a children's room and children's entertainment, at the same time during the day on the main pool there is a beach club next to each other and noisy fun fervently (real cool movement), the music is high!
The hotel is more suitable for adults. There is only a mini kids club for children and that's it. You can only take children to the pool on the 14th floor and then they can't do anything there, since adults are resting there. Down by the sea, the pool is small, but it is not for children, there are 18+, it is necessary for adults to smoke hookah and drink somewhere. There is no children's menu, you can feed the children, but not many. As a result, the hotel is good if you relax in it without children)))
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Anonymous review
February 10, 2024
Beautiful view from the room overlooking the sea. The pool is on the top floor, it becomes especially beautiful in the evening.
A rich breakfast buffet. We liked everything very much. The room is clean.