Lada official dealer
318 reviews
April 11, 2024
Everything is great!
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1
November 12, 2021
Everything is great there, really, if only under warranty or hard hat. And so it's still expensive to bring.
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October 19, 2020
Today I was on warranty service, according to points -, when noting that nothing was left out, they replied that we could replace it exactly the next time, but arrived 150 km away, once again according to service points 0, nothing was done, but in time from and to four hours.
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5
February 2, 2022
I recommend it!!! Polite staff! Any whim)))
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June 10, 2021
Everything is fine, I bought a car from them today, I liked the service, I am generally satisfied.
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June 12, 2020
Truly European service, high-quality work of craftsmen. Courtesy and attention of the staff is a mandatory attribute.
I recommend it!!!
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August 2, 2022
The prices are reasonable, minus the fact that there are no spare parts from an official dealer
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April 15, 2022
The attitude towards customers is at the highest level! They will always listen and help
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January 14, 2023
A good salon, but there are never any spare parts !
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1
June 5, 2021
Polite, cultural staff. A nice and comfortable waiting area.
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March 5, 2020
I tried to buy a Vesta sv in a trade-in in this salon. The initial estimate of my car, announced by the manager on the first day of visits, suddenly decreased by $ 1000 after the diagnosis, which did not reveal any malfunctions. I drove for two days in vain, spent money and 3.5 hours on diagnostics. I do not recommend this dealer. The politeness of the staff will not pay you back for the time spent, nerves and the feeling that they want to heat you up a little.
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January 27, 2023
They work very slowly. It concerns the service.
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4
March 18, 2021
It seems that the local masters were graduates of vocational schools yesterday, I have to change them all day, judge for yourself. I do not recommend this dealer, bypasses the Automotive service side.
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3
July 30, 2019
A very pleasant place, especially compared to the dealer on Serov, where I work. There are fewer queues, the masters are attentive, the salon itself is comfortable. Except that the location let me down...
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January 25, 2022
Perhaps one of the best ODES in Minsk
But there is something to strive for
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December 22, 2021
Nice place, great people, good cars
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February 11, 2020
A good car dealership. Friendly and friendly managers who will help you figure out the models and choose the necessary car configuration.
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July 4, 2019
Against the background of others.They're getting better.however, prices are always rising.it is unclear what this is related to.but prices are always rising in this country.with consistently low quality.You can always take a test drive.unlike the homegrown dealer zhilly.there's a record for a month.to ride a Chinese horn.everything is much faster here.nl nevertheless.the level is very far from Russian car dealerships.they don't move on the price.with.that they are constantly being promoted.
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3
February 18, 2021
I bought a car, everything is at the highest level, I recommend it very quickly and reliably.
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February 26, 2019
Yes, they know how to sell cars in this salon. And everything. Sell it and that's it. Everything else is your problem. Yes, they are very polite, but how else to lure a fool? If you are interested in some technical features, then you will be told "this is how it should be" or the manufacturer of a particular part is "normal". But they can regularly raise prices and refuse. As a customer, you are not important to them after the transaction. I will not continue further, just a sea of negativity will come out. It is better to avoid this place, it is better to learn from the bitter experience of others than to drink in full yourself. Good luck to everyone.
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May 10, 2019
They are deceiving people ! They gave the wrong certificate of purchase and sale. I couldn't register the car. They said on the phone that this could not be and their managers were all qualified. After long calls, they realized their mistake and demanded that he come himself (and I live 250 km away) and sort it out on the spot. I told them that they have to solve this problem, otherwise the court. Only then did they say that I could mail it to them. And they will send me the correct document at my expense. Now I'm narrowing down with these labors.
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March 12, 2020
I would never have thought that a dealer would be so terrible at fulfilling their warranty obligations. By hook or by crook, they try not to fulfill their obligations for warranty repair of cars and constantly impose paid services.
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July 7, 2022
Disgusting service, do not perform the work stated in the.
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October 16, 2021
Polite staff, a cozy place to wait
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July 22, 2019
The legal person got sick, they contacted the body shop on 10.2018 under warranty - the plastic lining on the rear wing came off, when removed they found that the paint on the rear wing was swollen, Lada Largus Cross 2016 car. They painted it under warranty, gave the car away. The tire on the wheel was slightly colored - nothing, the car is working. At 19.30 on Friday, a call (the car was picked up on the same day at 16.00) - you need to come to inspect the lining, they say whether it is holding, of course they were refused. There were two more calls that evening, after the second call they decided to admit that they most likely did not clamp the rear wheel. Yeah, I'm afraid they didn't even take it off. The next repair is the replacement of the rear bumper according to casco - 2 records, not a single reminder. That's right, why, so it's a queue. In my opinion, is it really difficult to organize a reminder service for legal entities? Moreover, the specialists of the body shop claim that SMS should have come, and the Call center says the opposite, that SMS-informing is only for individuals.
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6
December 13, 2019
They are not allowed into the rem zone, repairs can only be tracked by the monitor if the camera is in range. It would be possible to make coffee for free for those waiting. The quality of repairs does not always correspond to the highest rating. There is a bus stop nearby (two routes and very rarely). There is little parking space, but there is always a free one. Convenient information: sms before the visit, call after the service. You can buy those locally. liquids and various small things (the price is really not competitive). The staff is smiling and willing to help.
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June 7, 2022
It's not enough to sue them. Personally, I was unlucky, cheating is cheating....
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August 16, 2021
The service sucks, the car wash sucks. The managers are great, but to drive a car, not on the politeness of the manager.
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4
March 23, 2020
Super car dealership! Snezana's girlfriend is a pro and the brightest and most positive employee... thanks to her and Lada salon for the car.
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November 9, 2019
I didn't like the service, because I bought a car from them for cash, they had to lick me so that they wanted to come to them, but they did............. Ah (Then I bought the wheels, the same thing Eh (The girl from the service called, was interested in what, how, neither you nor us........... Uh(
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6
May 24, 2019
I would like to clarify the situation with the maintenance of Lada cars. When contacting, a warning immediately sounds that the SC (hereinafter referred to as the Service Center) is overloaded and the deadlines are somewhat "stretched". A direct question: Excuse me, did you poorly calculate the market situation, or is there sabotage of sales of this product? Otherwise, how do you explain the deliberately prolonged deadlines for the fulfillment of warranty obligations?
And now the bottom line: on this SC, it takes THREE days to replace the crankshaft sensor under warranty. How can you explain these facts, GENTLEMEN?
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11
November 12, 2020
Attentive staff. Everything is fast, without any mistakes. In my opinion, a very worthy OD.
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4
October 26, 2022
Good, pleasant service
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July 11, 2021
Polite staff, they do IT quickly and efficiently, it's nice to be back.
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October 14, 2021
Everything is cozy, compact and there is hot coffee)
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June 10, 2020
Great impressions. Responsible attitude to your work. Today was the first one . I liked. I think that in the future it will not disappoint.
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August 12, 2021
It's a great place. I come for a ride periodically.
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November 15, 2019
there are no complaints about the timing of the work, and the quality...almost everything is done from the second time, when you poke your nose into the flaws, and the staff is polite, there is a place to relax while waiting for the car
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November 13, 2019
The imposition of additional services with a subsequent increase in cost, low technical qualifications of managers - various answers are given to a specific request after a long search in the database; they are not customer-oriented at all. Despite the request to dispose of old spare parts, they leave them in the cabin.
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7
August 26, 2021
Not a customer-oriented company, the main thing is to sell cars, and then there are usually excuses
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5
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March 2, 2020
I came to order a vase and demanded a deposit of 500 rubles. If I suddenly do not pick up the deposit, it remains with them. It's complete nonsense. I went to Serovo , there is no such thing there. I ordered and took it to Serovo with a full package of documents
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5
2
November 22, 2021
High-quality service, I will only travel here.
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October 9, 2021
The deadlines are too long, everything is slow
I've been waiting for a call from the master for 2 days now
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4
December 22, 2019
I liked everything, but there were several dissatisfied customers with complaints around, and there was a feeling that I might not be lucky either. But everything seemed to work out. I am happy with the work, but they recorded it only when they found out that there would be repairs for their own money. If it were under warranty, then I had to wait a month and a half, although I had to work for 40 minutes. In general, the impression is ambiguous.
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4
January 19, 2020
Excellent service. Pleasant managers, there is wi-fi while waiting for a car from the service. There is a coffee machine not for free.
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October 22, 2019
The consultant's service is good, but the machine's service conditions are terrible! The car is wiping, but for the day of the strait, what does my working day have to do with it! They called me and said they hadn't found anything! The windows are shaking! And that's fine, they answered me like that! No more when I don't buy a lada and no more when I don't turn to this service
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October 4, 2019
From the point of view of customers, everything is very slow, despite the fact that employees are doing something all the time. It's a kind of movement, but without any noticeable meaning for customers.
2 light bulbs in the car were changed for 1.5 hours.
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6
March 23, 2021
They don't want to change the windshield. They are sent either to another dealer or to the opposite end of the city.
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3
March 26, 2021
Politely. Intelligent. Just in time. Thank you very much.
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August 20, 2019
The courteous staff always helps to solve problems in the service and will advise you well when buying.
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