Lada official dealer
318 reviews
February 27
I did zero maintenance on the car. Quickly.. Clearly.. Expensive)
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March 2, 2024
I would like to express my gratitude to the manager Evgeny Alekseenko, who answered all my questions when choosing a car and further purchasing it.
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2
May 3, 2023
I bought Lada vesta sv kros in 2020, from the complaints for 75000km only the brake discs, when the pads were first replaced, the brakes creaked so that the brains were wiped through the ears (3 pad replacements from different manufacturers did not help) replaced the bosh pads with brembo the problem went away, for 75000 I thought to go to the officials for repairs or do it on a regular hundred in two it's cheaper and not to overpay, the warranty remains for a couple of months (100000km or 3 years), I decided to overpay because they lubricate all the doors and sort of do diagnostics, and for good reason. When I picked up the car, I was asked to come back to change the corrugation and steering rack under warranty, I didn't complain about anything, and here such a replacement is free, very nice
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3
January 21
Thank you all, we were satisfied.
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September 6, 2024
It is impossible to get through during business hours, there is no administrator at the workplace, you have to wait more than 20 minutes.
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November 29, 2024
Nothing personal, the time of car delivery does not match for 2 hours.They say. That it happens .so it 's a system . It 's a pity that one Girl is on the issue, and the rest are sitting around
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2
March 10, 2023
Low level of service and maximum disregard for customers. On March 7, we brought the Lada Vesta car for warranty replacement of the muffler by 16.00. "How long will it take to change the muffler?". - "2 o'clock." We'll call you in 2.5 hours: "The warranty repair service will not be in time, the car will be there tomorrow." Don't you need to call and warn that you are not in time so that people know that they are without a car on a pre-holiday evening? From the point of view of the service, no, it is not necessary. Along the way, we pointed out that when the engine starts, a shrill squeak is heard and the icon lights up for three seconds, indicating that the oil level is low. Provided (!!!) video recording. The service's response: "The problem has not been identified." We also complained about the terrible creaking of the clutch. The service's response: "The problem has not been identified."
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4
1
January 7, 2024
Excellent consultants! They will tell you everything, they will show you. I've been to different salons. The best one is here
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2
December 11, 2023
Everything is just terrible. We agreed to pick up the car the next day. Our manager confidently said that everything would be ready by 14 o'clock. We arrived at 14 o'clock, the documents were not ready, we were kept in the cabin until 17 o'clock.
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1
April 6, 2022
We bought a car at the end of November 2021. The car was needed right away. The choice fell on Lada Vesta SW Limited Edition. I wanted exactly the blue color. And here I want to express my gratitude to Yuri Kodatenko. I solved the issue as correctly and promptly as possible. At that time, there was no blue color specifically for Machine Builders. But it was said that they would try to do their best. In the late afternoon, we had already signed a contract, and the car was picked up a day later. The only consultant from all three salons of this dealer who really correctly answered technical questions about the car. No one imposed additional payments, there were recommendations and no more. They took what was necessary. Many items came out even cheaper if you ordered them yourself. The same winter tires came out at the dealer cheaper than ordering through onliner. It took a minimum of presence. In fact, we conducted a full escort before leaving the salon and after we contacted them, they were interested in how we live with the new car.
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3
1
September 20, 2024
Good service. You can make antikor cheaper. Crown t40.
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May 24, 2023
The quality is satisfactory, the staff is polite. The waiting time brightens up a cozy place for customers. But I would like it to be faster.
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3
January 1, 2023
Acquaintance with this company began at the very beginning of 2019. A new car was shipped with a small dent on the counter, it is clear that you need to look at it yourself, but the sediment remained. As for questions about the car, the frequent answer is rolling phenomena, etc. When asked to provide a thickness gauge, the answer is simple - we don't have it, go to the neighbors in Reno.
The competence of the staff is questionable, after 2 years you arrive, completely different people work, after another year - the same story. I do not recommend it.
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3
1
June 21, 2023
We were politely greeted and politely escorted.
I didn't like the fact that you give the car clean and take it dirty. I gave away the noise in the engine with the problem, as a result, they found that the roller was howling. It was smart to replace them along with the timing belt, but the experts decided to lubricate it.
That's the whole so-called guarantee.
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3
April 3, 2023
An excellent service center of the Lada concern.
A competent and responsive team of specialists, the guys really do their job.
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3
2
January 26
Excellent staff attitude
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May 31, 2023
In order to leave only positive impressions, I recommend contacting the manager Elizabeth, all controversial issues are resolved so that the client does not have to worry about the nuances that may arise.
Thank you for the high level of work and take care of such employees)
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December 7, 2024
Good people. And you know what kind of cars
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November 8, 2023
Service for four. When I took my Vesta, the roof rails and floor mats were put in the salon for as much as 4 hours. Under warranty, I turned to a wheezing speaker, so they screwed the bolt into the door so that the door card did not press the speaker.
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1
June 1, 2022
I bought a car here. I am serviced under warranty here. Polite attentive staff, competent staff, high-quality service center. Car maintenance is quite fast, everything is by appointment, exactly at the right time.
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1
September 30, 2023
The most lame service. In order not to service under warranty, they will find a lot of reasons, even the most ridiculous. The only thing they can do is wash the car for your money. Go around this charazhka side
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5
January 12, 2024
Oil and filter change in two hours and twenty minutes.! It's a nightmare. The staff is polite , but when asked why it took so long, they stupidly remained silent. Don't set foot here anymore.
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1
November 15, 2024
I was satisfied with the service!
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1
March 21
Well, the center is outdated against the background of all
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January 10, 2024
A great team , they picked everything up and helped, thank you very much
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3
1
October 29, 2024
An excellent center, everything is done quickly and efficiently
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March 27
My favorite place is at the goddess
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April 24, 2024
I bought a car there! The service is excellent! They take into account the interests of the client!
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July 21, 2022
I constantly service cars here. I can always find the right time for me. Polite staff. Good craftsmen. There have never been any problems. I can recommend it. But everyone has their own choice and experience. It's about Machine Builders 9
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November 11, 2023
Everything is at the highest level, I did anti-corrosion treatment, then, everything was done well, thanks to master Oleg.
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3
April 21, 2023
I changed the oil (car after warranty). Oil change with materials cost 135p in April 2023. Which I think is reasonable for the price. The service is fine.
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3
March 1, 2024
The headlights were poorly adjusted for inspection.I had to fix it in another place.Everything else is good.
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1
November 5, 2023
A good official...Prices surprise for the better...Lada drivers should call here...before going to another service station...
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1
January 23, 2022
It is very strange that there are three in the cabin!!! Vesta, X-ray, Grant, but Largus is outside and his people are watching under the snow. I was there half a year ago, and interestingly, it was the same. It seems that the Larguses do not want to sell. Although the new design of the car looks interesting. But apparently it doesn't matter. Let anyone who wants to watch the Oargks poilkt on the street, in the rain, snow, in the wind, will watch the car. What prevents all those things from one Vesta to put one Largus? There is enough space there even to seal it. But why is there no Largus in the cabin???
I asked about the Vesta 1.8 on mechanics (the robot is strange there, it is not comfortable to ride it). The answer was amazing. They mowed down that they would not be there. Why? There is no demand!!!
Honestly, I just left. There's nothing to talk about.
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3
April 11, 2023
Excellent service, high-quality advice, nice people! Dubrovsky Timur, thank you!
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August 3, 2023
If it was possible to put 0 or minus, then a real assessment of the competence of managers and their attitude to customers. Avoid this dealer, spare your nerves.
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3
February 26
Excellent service, customer-oriented staff.
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1
June 4, 2024
Very expensive
Very long!!!
Very low quality!
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4
October 16, 2022
Excellent service and competent consultation of receptionists. The quality of the work will be addressed next time there. Politeness, competence in any matter.
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June 26, 2021
It was here that I bought my Lada. The interior is very spacious and comfortable. All the staff is friendly, responsive, ready to show and tell everything. Especially everything related to THAT helps with all questions. They meet the customer halfway. I am very pleased that I bought it and it is served in this car dealership!
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April 2
Disgusting cantor. Nothing more to do with them. It takes a whole day to do this and install the tow bar.
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January 14, 2024
I bought a Field from them, responsive, attentive managers. Thank you.
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February 11, 2024
So far, everything has been fine. I wish you to continue to take the best from your competitors and forget the worst.
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October 12, 2023
We made a car quickly.There are queues in the service A little far from the checkout.You need to pay on Renault.
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1
September 13, 2024
I changed the oil and candles. Fast, high-quality, reasonable prices.
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2
January 9, 2024
A good salon, polite staff took the car from there
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April 24, 2024
Very long duration of work performed
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3
May 5, 2024
Everything is fine. make the collapse 2 hours. Need. It is unclear why?
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1
April 3, 2023
It's a very long time to wait for a car. They tell you 1 hour 30 minutes - 2 hours, as a result, the car is given in 3 - 3.5. Despite the fact that I came to wash the car and change the oil in the internal combustion engine.
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2
August 24, 2024
The service is zero
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4