Nice 5* hotel! Do not believe those who write about dirt, bad food and poor service. You can read more about the hotel on the official website. You can safely go on vacation with children. Everything is at an adequate good level. The staff is trying hard. The only wish for tourists is to be Human wherever you are.
Overall, it's good, But there are too many people, it affects nutrition, queues at the restaurant are just a nightmare. There are not enough places and elementary forks, if you do not come from the opening.
Pros, there are plenty of places on the beach, sunbeds do not take up towels like savages)
Cons, as in China, people have a bad beach, boulders, with children is not an option.
A 3-star hotel. We went at the end of June. Problems with the air conditioning (does not work), you need to stand for 3 hours to sign up for a restaurant. During check-in at the hotel, the receptionist (Ahmed) brazenly deceived the receptionist. The room wants the best (the bathtub and toilet are leaking). The only thing I liked was the food. Will I recommend this hotel - never.
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Cvva
Level 10 Local Expert
June 25, 2023
It's not a good place, the food is the same tasteless.
A good hotel, I really liked everything about the food, the waiters and bartenders are polite, but not very much with cleaning, they asked several times to remove zero attention, the hotel itself consists of two-storey houses deployed on a very large territory, it's very cool to walk the exit to the beach generally flies, across the bridge over the river and to the beach in general is normal
I rested from 19.10.18 to 28.10.18
The service is disgusting, half of the bars were closed, the restaurant was fed only partridges and French fries and rustic, as well as in the restaurant bar there is no alcohol, only beer and white wine
The bar staff are not qualified, they did not wash their hands, the bakals were taken by the inner walls, there was shit on the bar counter, everything was scattered
The only pleasure was obtained from the sea and the sun
In general, the hotel decided to save money, for which it was punished by calling the management and inspectors, after which the staff immediately changed and the bars were finally closed
I liked the hotel, the large and beautiful territory. The beach is pebbles mixed with sand, it is not very convenient to enter, it is more convenient to swim from the pier.
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Евгения
Level 10 Local Expert
September 17, 2018
Very beautiful territory! Delicious and varied food. There are a lot of Russian-speaking staff . Pier, sea, pebbles... Everything is fine. But the numbers are not very good... but you can only sleep there!?
We had a family vacation in September 2019, the impression is terrible. And all because of poor room cleaning and cockroaches in them. We went to figure it out for 6 days, as a result, we treated the room with cockroach spray ourselves. At night, 10-15 pieces crawled out.
Otherwise, the hotel is normal, but not for 5 stars, but for a maximum of 4 stars.
The food is delicious and varied.
I do not know how you can like this terrible hotel with cockroaches, the cleaning is terrible,the room is for 3,the choice of food is great, but either the meat is raw or not cooked(((one disappointment, the only thing is that the territory is green, I do not recommend this hotel
Great hotel. A large selection of food, a lot of decent. Nice big area. Not a bad beach. The cost is adequate.
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В В
Level 11 Local Expert
May 8, 2019
Here are the best evening show programs from all the hotels that I have seen. The food is better than in neighboring sanmelia or amelia, shrimp, red fish, etc. Excellent children's animation
Not ultra, problems with coffee in the main restaurant, water is pouring instead of coffee or milk and none of the staff corrects it, there are no foreign drinks, the animation is average, there is no kettle in the room, huge queues
I completely agree with one of the helens. Yes, the rooms are a little tired, but otherwise everything is great!!! We were from September 20 to September 30, 2019. Go ahead, you won't regret it
Ants and cockroaches in the room! And in general, it does not pull more than two, maximum three stars! The beach is 350-400 meters from the hotel. Under water, huge boulders can break legs, neck, spine! I'm not going there anymore!
Everything was great. The air conditioner failed once, but the technicians fixed everything during the day (there was a problem with the central cooler).
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Руслан
Level 5 Local Expert
July 19, 2018
A huge green area, bananas, date palms, figs grow. But the beach is pebbly, there are stones in the water in the surf zone, you can't go into the water with excitement. The food is excellent.
Comfortably. Clear. Lots of greenery. Good service
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Anonymous review
September 20, 2018
The food is good, the hotel is big and cozy, they were cleaned every day, but the floors are dirty, they are not washed, and so the hotel is good in Princeps.It's better to drink sour beer at the reception.
Great hotel! I recommend it for a family vacation!
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Виктор П
Level 5 Local Expert
June 20, 2019
Live music is worse than amateur performance. The attitude in the hammam is service only if you take paid services, in other cases you are not noticed. A meager fruit table and a bunch of other little things, but also not pleasant :(