The formal conduct is only the replacement of those.liquids and filters with connection to the computer... The nn is performed in full, taking advantage of the fact that the client is bound by the guarantee. The car is good, but it's because of the service that I don't give a damn about this guarantee and I don't contact this center anymore.
I drove my sister's car to THAT. I waited a very long time, but apparently additional work appeared. The waiting area is very cozy, soft sofas, coffee is offered periodically. There are outlets, a cafe and a corner for children. Everything is fine for maintenance too, the car is serviced there all the time
Visited to undergo a scheduled maintenance. Everything is culturally, professionally, the employees are responsive, the attitude is friendly, I liked everything very much, a solid 5!
Boorish managers, very far-fetched, look down on you. They are not interested in you until that moment, if you are really going to make a purchase
It is not realistic to buy a car without extras.
Everything is at the proper level, I bought a car, everything went easily and not unexpectedly, sometimes you have to wait longer in a restaurant, well done!
Warranty obligations are vaguely voiced, no one wants to be responsible for anything, so far at all 100%. it will not stop working, the prefects consider it the norm, the service departments do not want to be responsible for the purchased extras. equipment, they say so bluntly - we did not force you to take China!!!! , all questions to the managers like from whom they took(although for money it's just like not China), and managers, in turn, do not voice a word about it when selling, but position it as high-quality branded items, and then in fact no one reacts to legitimate claims of people in terms of quality, they make fools of us, voicing verbatim - that you have inflated requirements !!!. And for no small cost, so only the oil was changed, no one washed the car and did not even look at the suspension or other components, only replacement, no one handed over the old filters (I doubt they were changed at all) Question: why then such a guarantee?
Everything is at an excellent level. Coffee really has no choice at all, and it tastes like a dubious pleasure. There is a small but cozy cafe on the second floor. The prices are reasonable , the food is delicious and the portions are decent .
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Инкогнито 2206
Level 7 Local Expert
October 15, 2023
Denis is a fire receiver , a professional , respect to him
As a customer of this car dealership, I am very pleased! Excellent service, attentive staff! The service from the staff is bright and sincere friendliness, cordiality! They won't take an extra car for THAT, they give excellent recommendations! I express my gratitude to you, KIA Atlant-M on Independence!😁👍
I was there in March, I came from far away. The car got dirty on the way, but they didn't even wash it before, well, maybe that's the way it should be. I addressed the problem that the rear doors do not close well. The specialist said that everything was checked, everything was working properly, then why are they closing badly? And this is due to the fact that bad air comes out of the cabin (resistance). So I say contact the manufacturer with this problem, and silence... And then, when IT's over, after payment they give me the keys and that's it, and I still go and look for where they parked my car, well, at least not far away.
The consultants are good, they showed everything, they told everything, they lied in moderation. I am happy with the purchase. But they delay the repair time
A good dealer. However, the monopolist Atlant M is going a little overboard with pricing. The big disadvantage is that despite the fact that all KIA cars (regardless of the place of purchase and manufacture) have an international warranty (and do not lie about KIA's policy), the dealer does not take such cars under warranty, referring to a non-existent policy.
As a result, there were questions about the service at the Kia center. The work of the BTA credit bank is very unsatisfactory. The employee herself served well, but they waited for her sooo long. I had to call several times for her to come. And the secret was simple:She was sent to work alone at two dealerships. But she knew we were waiting!!!! And she went to another center. Two. And the manager did not know which packages were included in the promotion. He tried to sell us what is already included in the package! I have the impression that when I refused cruise control for a surcharge, he came to his workplace, looked at the computer, and simply said that cruise control was already turned on, so I can't refuse and I will pay extra. It was very unpleasant. Why would I sell what's in the package again? I couldn't buy mats. Everyone immediately left for lunch. They don't have card payments!!!! That was already great news from them. I had to go to the bank. As a result, only 3
The interior is not bad, but the car of interest was not even on the test drive. They offered to call as soon as they appeared. Good check-in, large Parking lot.
we are picking up new cars with a neighbor for ourselves with KIA, so far the relationship has not really developed - I signed up for a test drive - in a week... in a couple of days they called-sorry, it won't work-let's do it the next day, and then I couldn't do it-I flew on vacation... on Thursday-13.05, my neighbor and I drove to the center in Uruchye- for 5 minutes we watched the x-line ourselves, sat down, opened, closed, a girl came up - -to help you- yes, please- tell us... - I'll send you a manager now... We waited another 5 minutes - no one came... So we left....we visited a Volkswagen standing next to it - no one came up there at all... we went to Ford- it's nice there- immediately coffee, attention, you will take 2-we will make a discount))- on Skoda - after a couple of minutes, the managers came up...however, I heard from my colleague that for a trade-in for a car with a market price of 5000- Skoda offered 1500- which is alarming - maybe the rest is the same deception...- we continue to determine the Kia or Ford brand....
An interesting layout of the building with a cafe and a children's corner
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Anonymous review
April 28, 2019
A cozy car center with an individual approach to each client. Professionals work, everything is clearly configured, from buying a car to getting insurance. And delicious coffee)) I want to come back here!
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Grigoriy M
Level 3 Local Expert
May 12, 2021
After visiting the car center, I received an email asking me to fill out a satisfaction questionnaire. I clicked on the link and immediately saw that they promised to award 100 bonus points for filling out the questionnaire. I even took a screenshot just in case no one would believe it. But in the end, after filling out the questionnaire in my personal account, I saw that I was awarded only 2.5 points for this. Apparently you forgot to add another 97.5 points? It's okay, I'm still waiting for the remaining 97.5 points to be awarded to me.
We recorded a replacement part under warranty at a convenient time for me.We did everything quickly and efficiently.Special thanks to manager K.V. Ivashin.