Excellent service of consultants (correct, polite, attentive), the waiting time for a car from a service station passes unnoticed, everything is thought out to the smallest detail, thank you. Of the cons, it's too expensive and how far I have to go.
I serve non-guaranteed Rio with them. The perfect service from the moment of recording to the return of the keys, they do everything according to the standards, explain the details in detail, even show them. There are often promotions for jobs. There is an application with a service history. I am very pleased, the salon is beautiful, it is nice to be here.
Authorized KIA service, I have been using both warranty and post-warranty service for more than 10 years. During this time of maintenance, "shoals" happened three times, unpleasant, but all issues were smoothed out. In general, I am satisfied. I will continue to use their services.
It was October 15, tire service at a discount of 40 rubles. + plus incomprehensible knocks in the suspension in front, it turned out that the metal protection of the engine with this problem is not the first time I have been addressing, the modem starts knocking that it seems that something in the suspension, the pucker seems to have disappeared, the car and the wheels of the wheels were not washed, somehow so
Something strange is happening here.
It seems Hyundai has always been serviced. The ads from the gas station promise at least.
I wanted to service the calipers on the Tucson I (cleaning, lubrication) - they said that Hyundai does not do ...
I will have to drive to other professionals again through half the city. Sorry. I wanted to do it quickly - I was upset by the refusal.
I came to wash the car for the promotion. It took 30 minutes to place an order; Gridyushko's manager, Sergey, messed up with turning on the gears, which caused a crackle and crunch in the box. Instead of apologizing, he complained about the broken stage. I must say that neither I nor any of the service people on other services have been prevented from handling the box correctly for three years. The car was washed doubtfully. There was dirt in the doorways.
Most often politely and tactfully. Without unnecessary delays. While waiting, drinks will be offered, an excellent waiting area with a TV, magazines and a sofa
When you buy a car, they lick you, you go through the usual thing, an oil change, they lick you. As soon as something starts to break, the attitude is already different, the rust on the hood was sent at all, I will continue to appeal until the trial. I do not recommend it
We arrived to evaluate the car, in the heat with a child + 30, we waited in the manager's car for more than 30 minutes, despite the fact that we called in advance and informed about our visit, and that we would be informed again in 10 minutes, as a result, the manager did not come to us. Before that, he persistently called and invited us to inspect our car for a trade-in.
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ОЛЕГ Ж.
Level 5 Local Expert
November 5, 2024
There are only disadvantages to the Kia salon, but there are no Kia cars. 👎👎👎👎👎
I would like to note that this was the Independence Salon, 202/3.
There are 0 new cars in the cabin. What kind of test drive do you suggest??????
Disgusting the hour of waiting in the empty is recorded at 15.00 I arrived gave the car an hour the car was standing on the street and did not stop at the car wash I came to wash the car the result is 2 hours of waiting time I do not recommend
The salon is good!
The service is excellent. Thanks for everything😍
We waited for about an hour.
We had a snack in the cafe. The car was driven to the entrance..
It was nice to be remembered after the last visit!
I applied to 3 service stations, no one could figure out what was the matter and fix the problem. We've done everything on Kia.
I recommend it!
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Ч
ЧПД
Level 8 Local Expert
September 2, 2023
The horse price for the collapse of convergence. Almost 300p for both axes. For comparison, the average in Minsk is 70-90 rubles. That is 3 times more expensive. Do not repeat my mistakes and do not perform this service in such rip-off services.
In any other kia dealer, there will be no differences from this sharashkin's office.
Due to ignorance of the prices of the service in Minsk, I was led without comparing prices on the market.
Thanks to the salon for the first car! I got a very responsive manager Vitaly, who explained everything at all stages of the purchase and stood on our side in a problematic situation. Be careful with the documents for a loan from Technobank. Check and ask each item again, the loan officer may miss something. For example, they do not issue loans for cars older than 5 years. And, you may need a detailed statement of the po from the place of work indicating the period of work, personal data and the signature of the heads of the accountant and the seal of the enterprise (not all companies have this)
I think your specialists are not competent, they determined the replacement of the all-wheel drive clutch, but they could not determine that there is a rumble and crunch from the rear gearbox, as a result, I had to change the all-wheel drive clutch and the rear gearbox.
I was at the car wash, according to the action, in general not bad, but there were a couple of places where they were not washed. Service, service, attitude at the highest level.
The quality of car service, the attitude of staff to customers, the conditions for customers while waiting for a car are at a high level. Well done. Keep it up !
I want to leave a review about the Kia Atlant-m salon in terms of maintenance during the warranty period. As for me, it's just pulling money out of a client's pocket. Not only is the cost of the work greatly overestimated, so at least before it was possible to come with your spare parts, now you can't do that, buy only from them at exorbitant prices. When asked why, they answer that these are the recommendations of the plant. Then he asked me to explain which of the Russian factories recommended one of the most expensive Motul oils to them. This is supposedly an importer's recommendation. On my offer of readiness to fly off the warranty, they simply refuse to serve, with the words, if something does not suit, no one holds. I think that taking advantage of the fact that they are essentially monopolists in Belarus and they are the only way to get through, Atlant m allows itself to set any prices for services and spare parts, leaving customers no other options. The salon is not focused on the client, but on making as much money as possible from the client.
The prices just flew into the clouds)) The quality of work (of service station employees) is normal... but they probably don't get paid enough (they stole a microfiber towel, forgot to get it))))
Attitude towards the client.... rather disrespectful...(I gave the car for scheduled maintenance, asked how I could get to the subway (they said they would do the car for 3.5 hours) I was offered a bus ride like 153. And the next day, a survey from Kia arrives, and there is a question: Have you been offered a car for the duration of the maintenance??? The answer is: You can't go to the bus stop, my friend)))
And so, they sell good cars) but already expensive)
At the first one, on November 13, 2020, body repair specialists broke my lantern.I complained that condensation was gathering in the left lamp.The specialists took it off and brought me a broken lantern, while they said that this happens if you sit on it....Please note that I have an x-line, at that moment I didn't think about the fact that you can't sit on a vertical surface in any way.If I was going to condensate, this year my light bulb burned out, because there was water in the lantern, I went to the usual service station, the lantern was removed with me, they showed me and explained that the lantern was broken during dismantling, and it was dismantled only 1 time, when passing the first one on Independence. The result: the lantern had to be repaired at its own expense.
The most unpleasant thing is that IT costs not a little money, but the quality of service is 0
I bought a car here and was serviced, everything is fine! From the nuances, at some point the manager very strongly recommended changing almost new rear brake discs, well, I understand according to the regulations it needs to be changed, but I still drive and everything is fine, under warranty everything is changed normally, at the 4th year of warranty they have already warned that if we do not find anything in the suspension, then pay for diagnostics... I didn't pay because they found it, but they showed in the conversation that they say it can't be that you have something knocking there.
I have been serving here for many years. I bought cars here, and spare parts, and serviced my cars - I'm happy with everything. Professionals, customer-oriented, always adjust, find optimal solutions.
Only good impressions from the visit, high-class specialists, polite and competent, the second time I visit, the second time I get a lot of positive emotions.
I recommend.
In the service of individuals, managers need to be more friendly. We visited this salon with a colleague on 11/23/2021 at around 18 o'clock, turned to the first one on the left during the course (unfortunately we did not remember the name). I answered boldly, like I'm not working, my working day is over, contact the administrator, he will redirect you. Personally, I was very outraged, is it really difficult to point to the next table to the next manager. The impression is so-so. Personally, I will never come here when choosing a car… I'm sorry, but this is unacceptable communication with a client… I do not recommend it!
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Vlad
Level 3 Local Expert
January 27, 2024
People paint the place. A great team, professionals in their field, great specialists.
Good afternoon. I want to leave my feedback about the Kia salon on Independence 202.In 2017, I purchased a new Kia Sportage from them. I always trust professionals. But apparently happiness did not happen! On the 1st day, an oil change was performed at 6500 km. What for? Synthetic engine oil should be changed for 10-15 thousand km. But the head, Yuri, claims that it is correct. On the 2nd brake fluid. The mileage is 14,500 km. What for? It changes by 40 thousand km. And an air filter. Which changes by 30 thousand km. It cost 210 units. You know, when you are a platinum dealer, the client wants diamonds from you, decency and golden honesty. At 4, I decided on my own what to change. As a result, they were offended and did not give me a mark for passing the test. I had a conversation with the management and we were each left with our own opinion.
A regular customer. Car service for more than 6 years.
I was lucky with the customer service managers - not only attentive attitude, but also recommendations for cars on the case.