I waited for the simplest order with two I-twisters for 10 minutes. And there are also some dry ones, either a shortage of staff or a negligent attitude
The disgusting condition of the bathroom at the time of the visit. The lock in the door does not work, there is a swamp in the entrance with a sink, there was no soap. They put a spicy schefburger in the order instead of the usual one, the potatoes seemed to have been lying for two or three days. I've always thought that KFC is a decent place.
This is not the first time I order in this restaurant, there is always something wrong (the potatoes are scattered (well, it's okay a trifle), then cold,
then the potatoes were clearly already laid down because they were very dry, orders are announced in the restaurant by the employees themselves, and not as in other restaurants of the system). Today, 02/22/2024, I ordered delivery and brought everything cold. I won't order anything else from there
It's always a long time to wait, sometimes you can even not wait for the order at all and return the money, for some reason in this particular institution.
We waited for the unfortunate burger for 20 minutes, and the people who came later than us got their huge combos. What is the purpose of the issue screen at all, if orders are randomly displayed on it. Very often they forget to put the sauce, then the tube. Horror in one word!
The service is fast and high-quality, very tasty chicken, ice cream at the highest level, potatoes with a fervor, rich and crispy! Thanks for your hard work guys!
The dirtiest kfc in the city. There are no trays, the tables are dirty, the cashiers are tortured. The terrace is generally dirty, as if it was washed the last time it was opened. I do not recommend it, it is better to walk a couple of meters to Surganova Street
The food is over-salted all the time, then there is little sauce or cold. The service also wants the best, then they will forget to put something in, then they will forget to top up the drink, ice cream. The trash cans are also full all the time, you have to leave garbage either on the trash itself or on the floor.
There are no trays, it is inconvenient to carry the order. Half of the order is not given out immediately, you have to approach it several times. The donut in the order was given frozen. There are no sugar stirring sticks. The toilet stinks. The tables are dirty. The bins are full.
At first, they gave me extra cheese in the aitvister, which, as a result, was not there, then there was no change from 10 rubles at the checkout and the dialogue was conducted in such a way, they say this is my problem and the employee does not care.
Later, when my order lit up on the scoreboard with the status "ready", I was told that we would tell you when your order would be ready… I waited half an hour, as it turned out, they just lost my order, and then asked again what was included in it))
Terrible service, the bosses clearly do not monitor their employees, there is a feeling in the toilet that they have not cleaned since the opening of the "restaurant", thank you, but I will not come back to you!
I waited for one burger for 30 minutes. Then my order was removed from the tableau altogether and lost.
The burger is made terribly with almost no meat.
10 out of 10, excellent understanding of the wishes for the order, treat everyone with a soul, the service is on top, everything is as it should be))). Cashier Kirill 10 out of 10
We ordered a basket for 22 rubles, and eventually bought 2 legs and potatoes for this price. The strips were not put down, for such a price the operator offered potatoes instead of strips.
It's a pity you can't give a -2 rating, but only 1 star
Not only did they not report 2 potatoes and a Sanders burger (17 rubles in total), they also received stale cheeseburgers with a minimum amount of chicken. The waiting table does not work forever (all 4 years that I have been coming here), orders are announced by the staff. The waiting time is long almost constantly, up to regardless of the number of visitors. The staff is unpleasant, the hall is either stuffy (in summer) or terribly cold in winter. You have to eat in winter clothes.
I put 2 balls, in principle a good KFS compartment, BUT they changed the packaging of bytes (chicken) from a large machine to a closed box, and if it was previously clear visually when you were given a glass of chicken (if you took a large portion) that everything is normal there with the amount of chicken itself, then in the new box I do not leave the feeling that I was deceived with the amount of chicken because the box is almost full, then it filled half (I periodically buy chicken there), but at the same time a glass is indicated in the menu itself. And the last thing that pisses me off is if you approach them around 21:00 you will wait for your order longer than usual, I was there during the rush hour of the establishment, but even then I waited less, but today I waited for my order for more than half an hour. It just boiled over in the evening after work, you come and there is no such flow of petitioners anymore, but you wait and wait over and over again.
I ordered milkshake with strawberries, waited 10 minutes, although there was no workload. We cooked it after the reminder and then made it vanilla, I do not recommend it. It's a pity that I threw away the check, but otherwise there would have been a review on the employee
Well, let's start with the fact that the order was issued on the spot, they gave it with them, while I found napkins in this package, they were crumpled as if someone had blown his nose, this is not the first time here, I even saw that an employee was sitting on the floor, issuing orders is generally a separate quest. First you see your order on the cooking table, then it abruptly disappears somewhere. And you're standing there looking for a small piece of paper where your order is
The hall is dirty, the trash cans are all overflowing, the service is also not a fountain, the food is past, the meat was dry, the potatoes are bitter. The entrance area of the restaurant is all broken, the steps are chipped. In general, once a favorite place is now very upset😔
A cold and laid-down burger with a stone piece of chicken in the middle.
Perhaps the saddest KFC has ever been visited.
On the plus side, the hall is clean and was given away quickly enough.
It takes a long time to order, it is very stuffy in the room, dirty floors and there is not even soap and antiseptic in the toilets. But the chefs cook deliciously, thanks to them for this, so 3 stars, not one.
We spent an hour preparing one order. How many times don't you ask "it's getting ready", "it'll be ready in 5 minutes"
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Т
Тимур Гасанов
Level 3 Local Expert
October 21, 2024
Yesterday I visited this place with a friend. The service leaves much to be desired. We received the bytes dried, as if they had been lying in the closet for more than two hours. The original strips were terrible, too salty and too much breading. They replaced bytes for us for 20-25 minutes, which also spoiled the impression.
There are no trays, I had to decompose right on the pocket, the table was not cleaned while I was sitting, but I sat for a long time, three companies changed at the next table and the table was never cleaned, the guests themselves were shaken to the ground. The toilet was not cleaned
Everything is always fresh and there are no huge queues, I can definitely recommend it, they have never let me down yet. Especially the wings, they often bring cold ones to the KFS, but everything is super here
If you are lucky, an order may appear on the screen with orders, but it is unlikely. Today, after 9 o'clock in the evening, the staff was just in shock: orders are no longer voiced to the whole hall (there is nothing on the screen), but in the kitchen they were shouting what they needed. The order was waited for 26 minutes — after a working day, it's just ultra-pleasing. There was no compensation in the form of ice cream or something else, of course, although there should be a long wait. Thank you for the spoiled mood
The food was hot, the tables were clean, the service was good
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М
Марина Ф.
Level 2 Local Expert
August 23, 2024
I come here every few months, it gets worse and worse. This time: dry French fries, salted meat, overcooked legs. I indicated it on the spot when ordering, but we packed it with us anyway. The burger is all dry, it's impossible to eat a bun. I do not recommend it
The service is terrible, the wait is long, coming up for an order they can just leave in front of you, if you take the order with you, then often everything just falls into a package.
Upd: thanks for the offer, but I'd rather go to another restaurant than plunge into this sewer again. I don't see the point in detailed proceedings. It is in this restaurant that the same problems have been hanging for years, but no one wants to notice them, let alone talk about a solution. I wish good luck to those people who wander into this place.
Convenient location and always fresh food due to the passability
Waiting in the morning for 5 minutes
Kind staff (keep order)
Everything is delicious, but this is the KFS)))