Grand Hotel Gagra
289 reviews
October 3, 2021
Very chic, but expensive) the room at the end of September cost 6500 for 2 per day)
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3
September 28, 2021
Nice hotel with a wonderful view from the restaurant on the 7th floor
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3
September 29, 2020
The location is normal. The food is not tasty. The rooms are a little dirty. If you sit at the reception for 20 minutes, you often come up to complain. Otherwise, it's like everywhere else.
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3
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September 19, 2019
In general, we were there in 2018, in September, and the hotel itself compares favorably with the state department that is going on around. The people are friendly, the rooms are clean. Delicious and varied food is a big plus. For health reasons, we were given fruit in the box in the room. The sea is across the street, five minutes away.
I didn't like the fact that when we got sick, there were no medicines or a medical unit in the hotel, there was not even water to take from anywhere, and as if this was a very serious flaw. if you go with the children and they get sick, then run either to the hospital, which is basically nearby, or to pharmacies - if they are open. I'll take off the star for this patching
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10
2
September 16, 2021
Amazing hotel, great rooms. Everything is perfect
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3
June 29, 2021
The hotel is next to the sea, the pool is on site, very good
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3
September 1, 2022
a great hotel, but the prices have skyrocketed
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3
September 3, 2022
The bomb hotel. It was not the first time we rested in it
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1
November 26, 2020
Nice hotel. Clear. The food is so-so. But it's generally hard to find a good place to eat there.
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4
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October 5, 2019
We were at the hotel in August 2018. The hotel is new and good. But all 10 days were plagued by intestinal problems, which are atypical even when vacationing in Asia. The reason is either the sea, or water, or food from the hotel restaurant. It is not known for sure, but we do not plan to rest in Abkhazia anymore.
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October 8, 2022
It has its own restaurant, by the way, a good one
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May 18, 2019
The hotel is very good, but it did not reach the top five due to poor breakfasts (we rested there in early May) after complaining at the reception about the lack of food (literally, all the plates were empty), they presented a compliment from the hotel in the form of a bottle of Wine, the next day they tried to fix the situation at breakfast, but the sediment remained ... therefore, I put 4.
The girls at the reception are mega cool!
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4
January 2, 2020
We took sauna services. 10 out of 10. 1200-1500 to five people per hour. Sauna. A hammam. Swimming pool. Everything is very clean. The service is excellent.
They also took a massage.
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8
May 10, 2021
Change chefs and chefs, buy beach towels, change bed linen and towels in the rooms
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5
4
October 21, 2018
We stayed at this hotel from October 4 to October 13. The rest was ruined, the rooms are dirty! They rarely clean and then somehow !!!! But these are flowers , compared to the fact that the whole hotel was plagued by diarrhea and vomiting , despite the fact that we ate only in this hotel !!!! I wouldn't say this if it didn't happen to every other guest of this hotel!!!! And here you will face the difficulties of medicine, no one will help you with these difficulties. You will have to find a hospital to pay a lot of money, since the medical care there is paid and not cheap. The hotel does not have its own doctor. The staff is rude, during the check-out we had to run around the hotel looking for staff to rent a room. In general, we are terrified of the hotel!!!!
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July 27, 2021
The hotel is grand, and the sewage drains directly into the sea. E. coli is their specialty. He suffered himself in July 2021.
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5
1
September 22, 2018
A very nice hotel. Very convenient location. Kind, helpful staff. The food is varied. The service is on the level. Staying in this hotel is worth the money
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5
June 6, 2022
Everything is very good, I am satisfied
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3
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August 23, 2021
The location is inconvenient, there is no private beach, the staff at the restaurant and spa are rude
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2
5
August 26, 2022
Comfortable, beautiful rooms
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3
August 3, 2022
Clean rooms, not far from the sea.
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3
June 25, 2018
The price and quality are in full compliance. The rooms are nice and, most importantly, very clean. The staff is very helpful and completely unobtrusive. The room has a touch-sensitive notification system for cleaning requests or "do not disturb", instead of hanging cardboard boxes on the handles. The buffet is small, but you can definitely choose something for yourself.
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4
1
January 7, 2021
It was October 29-30. Everything is at a very decent level. I recommend it!
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5
1
July 27, 2018
The rooms are normal, with a balcony, air conditioning, refrigerator. There are beach towels. The toilet is right in the room. The dining room is on the top floor.
I didn't like it: the bed was too soft, the menu was monotonous.
I liked it: the service in general, there is a safe in the closet, the sea is a five-minute walk away, the pies are delicious.
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5
1
August 3, 2019
The rooms are clean, cleaning every day.
The food is good.
There is a parking lot for cars.
The staff is responsive!
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5
February 20, 2022
Very good! Pleasant vacation experiences.
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3
1
October 28, 2019
Cordiality and hospitality! Clean, cozy. Sauna, hammam - on the ground floor. The sea is 150 meters away.
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9
November 13, 2019
Everything is wonderful! Friendly staff. Clean, cozy. But one thing....The cuisine is too delicious. Got better with my wife))
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August 1, 2019
A good hotel, no complaints, we lived for breakfast and lunch, ate well, there was enough of everything, minus instant coffee
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4
August 17, 2019
Lovely Hotel and staff. The immediate proximity of the sea. Good location.
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6
August 30, 2021
Nice hotel, near the sea
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3
1
November 13, 2020
The hotel is great! Friendly staff, delicious breakfasts, clean rooms!
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4
May 6, 2019
Everything was fine, but we got into the heat and the poisoning season: the whole hotel was poisoned, everyone was sick and pooping. And so everything was normal
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4
August 27, 2019
a good hotel by the sea, the prices are good, and the breakfast is generally killer, I highly recommend it.
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6
June 15, 2019
Very clean, beautiful hotel. Everyone is friendly. The location is also good
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5
September 7, 2021
It's expensive, but the sea is 200 meters away.
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4
May 8, 2022
Location-5. Service-5. Cleanliness is 3. Restaurant/breakfast-5. Spa 5.
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July 5, 2021
the prepayment is not refunded upon cancellation of the reservation
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3
May 30, 2021
Great hotel and not far from the sea
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3
May 26, 2021
Great hotel
I recommend
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October 3, 2021
An extremely mediocre hotel
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3
August 18, 2022
Good prices
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1
July 21, 2018
I don't understand at all why this hotel has been awarded 4 stars, only for a good cosmetic repair, which has not yet been dirtied....Here are all the negative reviews that are on the booking, on the website of the hotel itself - all this is true...
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6
January 25, 2022
The SPA is great!
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1
July 13, 2021
Weak Wi-Fi. The cuisine is not delicious.
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4
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October 13, 2021
Nice hotel, excellent service
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3
August 27, 2021
Great location
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3
August 13, 2020
A good hotel, but 3 stars, there are disadvantages
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4
October 6, 2021
A 2-star buffet.
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5
September 9, 2019
A lot of construction work is carried out around the hotel, and the price is three times more expensive than against, in Mandarin,
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3