A nice and comfortable center. When you arrive for the next scheduled maintenance, make an appointment with Artyom Sluchko, a very pleasant and professional master.
They wanted to annoy the test drive on the Gili gs, but it didn't work out. Although they signed up for Mayakovsky in a week, and as a result they arrived at test drive and they have a car for this week in Orlovka. In short, not managers, but some kind of collective farm. But we still signed up for a test drive. I do not recommend the salon!!!!! Managers of the more
We bought a car here. The service is polite. They try to impose a few services and extras. The car was given out a little wet with dirty windows and slightly stained glossy racks. It's not critical, but there is a place to work…We'll see how it goes soon on TO-1.
They work extremely slowly here, you will definitely lose half a day. Terrible work with clients, they lie looking into their eyes, when you make a remark on their lies, they immediately change the subject. Be prepared that nothing will be changed under the guarantee and there are no official papers.
Prices for T.O. space, everything is not a warranty case, they did not give a discount card when buying a car, they say they are over. When passing the test, they asked for a discount card, we said that they did not give it to us. It can't be, they say, it means they've lost it) In short, the service in BELARUS!
A pleasant salon. I wanted to put a 4 for the fact that the sellers wanted to sell me a more expensive car, but that's how it should be. There is a Kia center nearby, you can easily compare prices, especially on credit
The car is super we have been riding for a year now
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Steph Minsk
Level 7 Local Expert
March 10, 2023
In general, of course there are no complaints. The only thing that bothered me was that I decided to do this and the collapse of the convergence, they said an hour and a half of work on the phone, they said 2 and a half, in fact it turned out to be 3 hours. And by the way, it's a pity that there is no free coffee for customers, it would be nice, this is available in such car dealerships as Nissan, Skoda, and auto idea, not that it's very uncomfortable without coffee, but if there was, a long wait could brighten up the caffeine in the blood. Another small disadvantage is that not all lifts can be viewed on the TV camera, which is equipped with CCTV cameras. But in general, everything is on the level, the staff is pleasant, they always greet at the entrance (unlike Mercedes)
The European service is very far away. If they suddenly shout: "Gaaaala! We have a cancellation!“then it will be appropriate. And the cars are good, with white spots on the rear bumper (the one near ASB leasing stands))
When you buy or come to the service, they serve you well, but the warranty service delays all the deadlines! We have been waiting for the solution of our issue for 10 months, which we promised to solve in a couple of days.
A good salon was a little poor at the time of the visit, but it just opened. I did not like that no one contacted me at the request of a call.Let's go for another look at what has changed
I've been trying to contact customer service all day. Well, I'm sorry if you write that swami will contact you within 30 minutes - complete nonsense: they did not call back, they did not contact you. There are simply no words.
You always have to wait, both at the very center for a specialist to be released (this is by appointment), and when making a phone call. You need to wait more than 10 days for the record to change the brake pads.
The new car dealership consultants did well, they immediately reacted to our little remark and eliminated it, there was no such thing that we came to the salon and no one approached us. 👍
There were questions about the automatic transmission from scratch .they lead by the nose that everything is fine .but they themselves understand that it does not work correctly .The replacement will tell you how the warranty ends.and the NAV is only being updated .
I would like to express my gratitude to Makeev Maxim, this man is clearly in his place, a worthy employee, and we hope the rest will take an example from the college
On November 3, 2021, Geely Coolray was acquired.
I would like to express my sincere gratitude for the high professional approach and competence in working with clients to Natalia Zyulko, a car sales specialist, and Dmitry Anatolyevich Mantsevich, deputy head of the sales department of the car. Thank you for the positive emotions presented!
The service department is a wonderful, attentive staff! But the holding is a tin!!! We forgot to remove the need for maintenance! What's good for?! After all, the Car Brand of our country!!!!
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Андрей Рябцев
Level 19 Local Expert
May 24, 2023
Expensive service....you are needed as a customer before buying a car...and then if they see you as a potential buyer...after the purchase, one hemorrhoid ......the level of service has dropped to the skirting board....coffee is given out on a coupon and then American after the order of the outfit is issued...the salon has to work for another 15 minutes, no one is even in the workplace anymore. The customer is not notified when the machine is ready. They are trying to sell more expensive spare parts, although cheaper ones are available...The 4th One costs 850 rubles ...space prices...really delhi for 2 days....where are we going?
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Гражданин
Level 8 Local Expert
February 22, 2024
If not for individuals, then it would be great. Some service people do not behave decently.
I've been servicing the car there for two years now. I like
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Nadzejka
Level 4 Local Expert
February 16, 2023
Good service, wonderful staff. Service for the first time. We came for scheduled maintenance and to eliminate certain problems under warranty. The car was fully diagnosed on all issues, the bearing bearing was replaced under warranty. The workers stayed late even after their working hours.
Change the so-called warranty engineer.This one is not only rude to the customers of the service, but also to his colleagues at work.And it was noticed not only by me, but also by other visitors to your salon.
When the salon is presented by such master receptionists as Pavel Klimovich, the management and the company as a whole should not worry about reputation and success!
I was a long time ago, I changed the windshield for insurance. They did it without any comments. Partners say that sometimes you need to customize. Sign up for the service in advance.