Geely
431 review
December 30, 2023
There is a constant problem with signing up for the service. Every time I contact and point to other things, I hear in response that the service is doing well, everything is working properly. Upset and upset.
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3
June 29, 2023
I can 't get through to that . They said they would call back themselves, as a result, after 1.5 hours they called again, asked when they would write it down again, they said wait for us to call back. As a result, I signed up with grief in half. I came for THAT . The managers are all busy running back and forth, standing like a stump next to them and looking and waiting for it is not clear what, asks how to get through in response, wait. Why then record by time
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1
January 29, 2022
I bought a Gili Atlas Pro car at Mayakovsky 2 in December 2021. I was satisfied with the purchase and service (attention to customers, including in the form of coffee, is provided here from the first minute of their appearance in the cabin). Dmitry Mantsevich, a true professional in his field, works at this car dealership. Many thanks to Dmitry for his sensible advice, detailed explanations and boundless patience. Thanks to Dmitry, who was able to answer many of my questions and suggested the option of buying a car, today I am the happy owner of the car of my dreams!
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2
October 3, 2024
Polite and competent staff, always ready to help.
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June 12, 2023
When they buy it anyway and they come for service anyway, then the staff is in no hurry, they answer as if you are asking for money in debt. Managers from the service department seem to be competing to see which of them will show their dissatisfaction with the client's question more clearly.
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January 30, 2024
I do not recommend anyone who applies for car repairs. They are swinging for a very long time... I haven't seen the result yet, but the forecasts are still only negative...
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3
1
September 7, 2024
Everything is great, the service is top class!!!
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1
1
May 15, 2022
Excellent service, timely service. Everything was done quickly and efficiently) Polite staff and good attitude towards customers.I have been serving in Luxury for a long time + I recommend it
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1
January 31, 2024
I serve my Tugella on this service. I am satisfied with the quality and timing of the work performed. I recommend.
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3
1
December 11, 2023
Pleasant service, professional staff. Convenient location.
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March 14, 2021
I turned to Timiryazev borovaya and Orlovskaya could not help, but everything is super here and the manager and the master are all in their places, asked to be present without problems and most importantly found and solved not only the stated problems but the accompanying ones I highly recommend not to sunbathe, then 40,000 I decided to go to them
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4
March 8, 2023
In principle, so far everything is fine. When contacting me, I always received the information I was interested in. The staff is helpful and polite. I am also quite satisfied with the quality of the work performed. I give it 4 stars. Since there is no limit to perfection, there is always something to strive for
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3
August 1, 2021
One of the Jili centers in Minsk, convenient location, there is a Kia car center nearby. The center has been new for about a year. All of Jili's models are represented in the center. There is a recreation area.
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2
October 21, 2024
A good car dealership
There is a parking lot
Managers are constantly busy with something and do not rush to customers
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May 24, 2024
Good service, but there was no barista on the weekend and as a result, there was not even coffee. Although it would be better to put an automatic device)
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July 12, 2023
There was no interest from the manager at all during the sale. Although they wanted to take a Gilly sedan for cash. They didn't show anything. They pointed at the car, looked there and the manager went and sat down at his desk. We'll buy it somewhere else. Thanks
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3
1
January 20, 2023
The quality of customer service does not cause any complaints. The staff is polite, happy to answer all questions and even more... Despite the employment of a specialist, we conducted a preliminary assessment of the car, which was supposed to be handed over to the trade-in (as far as I know, it is necessary to agree on this in advance). In general, visiting the salon caused only positive emotions)
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3
August 13, 2023
The best car salon I've ever been to! It is convenient to get there and park! No wonder their cars are being disassembled quickly!
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1
July 6, 2024
It's a great place. The staff is just fire! Recommend
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August 11, 2022
I went to test the Coolray. The car itself is normal, both in terms of control and noise, working out the suspension. But there are no cars available, you need to wait two months. It is not known in what colors it will come. Atlas Pro is waiting less, but the colors offered are blue and red! There is a problem with the choice of equipment. Information and details on the car itself had to be pulled out of the manager. And it also turned out that it was necessary to collect additional payments for 4000 bel.rub. Perhaps this is the norm, but I would like to decide for myself what and when to supplement the car. I considered leasing for legal entities. The manager promised to transfer the information to the leasing company and I should have been contacted. But alas, this has not happened in 3 weeks.
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2
June 26, 2022
Great salon
It's nice enough to be in the building, in the waiting area, wandering around the stands, but
But something needs to be done with the staff
The barista and the reception are not in conjunction
Managers have a little more confidence and positivity
Please, take responsibility, customers will appreciate, and the boss will forgive)
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1
March 30, 2023
When visiting this car dealership, there were conflicting feelings. Communicating with the manager was like visiting a store in the USSR. We don't have cars, sign up in the queue and wait for our call for two months. According to the manager's reaction to my request to conduct a test drive, it seemed that I forced him to work with it. I'm very sorry. During the test trip, if I hadn't asked questions, you could have enjoyed the silence in the car. Information must be extracted from the manager. No advantages of this car brand over competitors have been announced, no one was interested in my needs for choosing a car at all. From talking with the staff, I realized one thing: the car dealership sells more than 100 cars per month and only large-scale assembly is underway at the plant in Belarus, the level of localization of production is zero (even wheels from China). And all the cars that I see in the dealership are being prepared for delivery. Total: not a car dealership, but just a pick-up point.
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5
March 16, 2024
Communication with the staff is excellent. But the very essence of the "enterprise" leaves much to be desired.
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February 9, 2022
We turned to this salon on Mayakovsky 2 according to the reviews of the colleagues, and did not regret a bit.Natalia Zyulko, who accompanied our transaction, answered the questions posed very competently and easily, gave recommendations and, most importantly, did not impose anything.We express our great gratitude to her. And we wish the salon prosperity and good friendly customers)
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2
December 26, 2022
In rem.The guys do everything fine in the zone, but the receptionist is the PPTS guys, fabulous specialists.the master of the sale of spare parts only after school undertakes to identify the problem in the car)))) which has already been identified earlier and says I don't see it, of course, in order to see it, you need to understand what to look for.I can't say anything about the other employees.but I deal with the same problem more than once
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3
November 13, 2021
During all this time, I used the services of Gili at the Lighthouse several times. At first, everything was fine, except for the price, but the attempt to put winter tires on the OD deserves special attention. They announced one price on the phone, but it turned out to be much more on the spot, it turns out that they told me something wrong on the phone. A simple operation that takes an average of 30-40 minutes was performed for 2 hours, according to the manager, this is normal. Three stars because before that, everything was fine and because they did not forget how they asked to sign the location of the removed wheels.
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2
December 26, 2023
I gave the car for body repair. They promised to do it in 14 days, they gave it back in 10. This is a super office! Thanks for the speed.
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April 17, 2022
I was doing the first ONE for Jilly Coolray. It was recorded very quickly. In terms of time, everything is also very fast!!! Convenient access and a large Parking lot. The car was washed as a bonus.
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December 9, 2024
Great guys
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March 4, 2024
A sidekick took out a loan and lived-it's better not to go to the sun, there's only one bank working and the consultants are sleepy) but the girl at the reception is smart)
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July 3, 2023
Thanks to Pavel Klimovich, a specialist in service and sale of spare parts (Mayakovsky). Qualified, clear, understandable. The Highest Score!
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1
September 12, 2021
We have been to this car dealership, there are big questions about the managers in the salon. The receptionist took us to the manager, who apparently is not interested in selling cars at all, we stood near the table while he was talking on the phone with someone he knew, until we sat down at a table, did not even plan to hang up. He sat in a heap and showed his love for work with his whole appearance. The manager's name is Evgeny, I do not advise you to contact him. In general, the desire to buy Geely has disappeared completely and we will not support this brand in the future. I advise management to reconsider how they select their staff.
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6
May 27, 2021
Qualified, courteous staff who knows their business. The manager Snezhana was especially pleased. She was very helpful in buying a car, for which I thank her very much)
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2
August 28, 2024
I've never seen a worse salon, the managers behave as if they were selling a Porsche. I immediately wanted to leave.
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July 22, 2021
I did not like communicating with the manager, I was in three jili salons and in each salon the managers communicate somewhat incorrectly: they do not show respect and do not demonstrate motivation in selling cars, all information has to be extracted, managers had obvious dissatisfaction with our questions and unwillingness to work. In other salons of other car brands, managers work much better, show respect to customers and tell them all the information about the car, offer options and tell each model the pros and cons of each, helping with the choice.
Review the level of service in your salons and teach managers how to work with clients correctly!
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1
November 24, 2021
I want to thank the service staff of Gili on Mayakovsky 2, for fast and high-quality maintenance and tire service, this is my second one, I always remain satisfied with the work) .Thank you for your good work.
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1
September 24, 2023
We bought a car, there are a lot of disadvantages, starting from a lot of flaws in the body and ending with the lack of at least some interest in selling a car, putting at least a little effort into it!!!
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1
1
July 5, 2020
Positive points: polite and friendly receptionist, there is a rather rare Geely GE beast in the cabin, the cabin itself is beautiful and spacious.
Further disadvantages. Yesterday (July 4) I went there with my wife to look at FY11. There is a sticker on the car, they say, a new feeling of drive, stands next to the test cars, but it turned out that it is not available to ordinary mortals for the test. The manager who showed the car is completely amorphous, responds in monosyllables, does not try to maintain a dialogue. I didn't tell you about most of the interesting chips (in the evening of the same day I watched the review on the Autogarant channel and learned a lot of new things). When asked directly if the test was available, he simply replied that it was not, without telling me if it would be in the future, if I was interested in getting information about it, did not offer to write down my contact details and did not provide his own. I thought that the worst dealer was Diamond, where during the test the manager spent most of the time just chatting with someone on the phone, but the Mayakovka broke through the bottom yesterday. And the car is good, interesting.
The question arises why the Chinese brought the car to Belarus if they do not plan to study the demand for the car, the dealer does not show interest in potential buyers, does not talk about the car and is not interested in impressions about it.
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August 23, 2023
A great salon.Qualified staff.They always try to help, do everything within the agreed time frame.I advise you to follow Gilly only to them!
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1
April 9, 2021
The worst place to buy a car!!!!
Luxury Motors is an example of how not to work!
As soon as you pay for a car, you become an empty place that will come for THAT because the car is under warranty
They are rude, rude!!!
I ran into the service department (warranty)- This is a tin!I come 10 times (coolray) under warranty (mileage 20,000) the car is not even a year old! They say-and what???the head of the department generally said to say thank you for the fact that they do everything for me for free (warranty car)
After another visit, opening the hood, I saw that the plastic was not fixed, the elastic bands were not in place.After showing this to the dealer, I heard the answer-well, OK, let's put it back, what's wrong?!
I'm not talking about masks at all, the mask mode does not concern them!!!
In short, anywhere but in luhari.
This is really LUHARI!
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5
March 30, 2023
The quality of service is disgusting! It seems that managers are completely uninterested in customers. Whichever department you turn to, you see complete disregard. You approach the manager, he does not pay attention to you at all, like typing something. Once I even decided to check how much they would ignore you, in the end I stood for 6 minutes, couldn't stand it anymore and asked if you could serve me. In response: "Right away." After that, another 10-minute wait. Moreover, it would be fine if there were customers! As a result, despite the fact that I live near Mayakovsky, I go to Geely in Orlovka, where you serve a cut above. It is necessary to completely disperse this island of sovdeplvshchina at Mayakovka and recruit new staff. The girl at the reception is the only one there who is normal, who only has to say, wait, now the manager will be free and you will definitely be accepted. It's a pity that you can't put 0 stars, it would be a well-deserved rating.
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7
October 28, 2021
Do not buy Geely, because even if you are happy with the car, one day the sensor will light up and you will be left without a car. We have been suffering for 1.5 months now: no repairs, no substitution, no answer as to what will be done with it and when. Service - 0. Moreover, do not be happy if you are told that the car is in good condition and you can pick it up from the service - you can get into the car and it turns out that nothing has been done. The money for THAT is not small, you will sign up for IT without any problems, and when it comes to malfunctions, you will have to ride a trolleybus. The service refers to what awaits a decision from the factory, the factory says, contact the service. PEOPLE, DON'T TAKE YOUR MONEY TO JILI!
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4
January 2, 2023
We are very glad that with the purchase of a car we have the opportunity to service with professionals, in a pleasant well-coordinated team. Prosperity of your company 👏
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1
July 10, 2023
Many thanks to Dmitry Anatolyevich Martsevich for his professional approach, responsibility and integrity!
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3
1
March 17
Everything suits me.
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June 5, 2021
A very decent modern and large car dealership. Polite managers, the service did not cause any complaints. A cozy and large waiting area for customers.
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March 28, 2024
Great salon! Sociable and helpful staff, comfortable office, good location!
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April 7, 2024
In general, everything is fine, but managers probably lack customer orientation.
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1
November 27, 2021
Many thanks to Alexey Machulsky for his approach to clients. All the troubleshooting work on the car was completed as soon as possible. Alexey took a very detailed approach to solving the comments on the technical part of the car's operation. We plan to contact this specialist in the future.
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1
January 20
Great salon
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