We are staying at this hotel for the second year in a row. Definitely one of the best hotels in Sukhumi. Nice staff, good food, everything is always clean and tidy.
There are actually no disadvantages, of course, not always and not everything goes according to a pre-thought-out plan, but the hotel and its staff strive for the ideal so that their guests receive the best service :)
The hotel is located 10 minutes from the beach, which I consider it a plus, since it is not a tourist center, and therefore, it is quiet and peaceful around.
Not a bad, new hotel.
Of the cons, the audibility is terrible.
There is no space in the lobby. Delicious breakfasts and dinners are among the advantages. A good location in relation to the center and the sea.
A great place to relax with both family and friends. This is the first time in Abkhazia. We chose this hotel based on its location and reviews. We didn't regret a single day! The hotel is wonderful in everything. The staff is polite and will help you solve any issue. Cuisine : the breakfast is varied, everyone will find something for themselves. Dinner is decent and varied every day. The room is clean, bright, cleaning every day. The windows are large, there is a balcony and a wonderful view. Location 15 minutes leisurely to the sea, 20 minutes to the botanical garden, railway station is also nearby.
A beautiful modern hotel with an interesting design, each floor is presented in a different oriental style: Egypt, Turkey, India, China. There is everything you need to stay. Excellent breakfasts, sincere, friendly staff. The service is at the highest level. I recommend
A 5-star family vacation destination!!!
The room is perfect, the bed, the bedding 😍😍😍
We got enough sleep every night, after a day's travel 👍👍👍
Service, service, staff ❤❤❤❤❤in the heart!!!
The food is at the highest level, for every taste 🎉🎉🎉
Swimming pool for children 🥰🥰🥰
We have been vacationing since March 6-8, we are delighted with the hotel. The service is at the highest level, customer-oriented, the staff is very polite and pleasant.
The hotel is new and very beautiful. We stayed in a Deluxe room - spacious, modern, clean, everything you need is there.
Daily cleaning, high-quality.
There is a small very warm outdoor pool. Good breakfasts, varied.
It was a birthday, we were congratulated, we were presented with dessert and champagne-very nice, we made a discount when booking.
Well done!!!
Of the cons - the hotel does not have its own territory, but this is understandable, the city center, and there is no possibility.
I definitely recommend it!!!
We were very satisfied.
I was at the Garuda Hotel from 12.01.2024-16.01.2024. The hotel left the most pleasant impressions. We arrived late. We were greeted by polite staff. I really liked that there was a huge mandarin vase at the entrance. We were gorging on them. There was a compliment waiting for us at the bar in the form of a glass of wine in honor of our arrival. The room was on the 2nd floor, Egyptian floor, deluxe room. The room is huge, with two balconies. The room had everything!!!! Live and rejoice. The bed is clean, all the accessories in the bathroom are disposable. Tea and coffee were replenished daily. The breakfasts were very tasty and hearty. Dinners were cheap, for 500 rubles buffet. The hotel fulfilled any wishes immediately. I enjoyed staying at this hotel. I didn't think there could be such cool hotels in Sukhum. The level is high. Also, excursions by minivan are organized directly from the hotel. We took the Ritz. We were traveling in comfort for 6 people. The driver, he's a guide right away.
The Garuda Hotel is located in the city center, very beautiful interior, delicious buffet. Upon arrival, a welcome drink of wine to choose from. The furniture is good, the mattresses are comfortable.
The only drawback is the proximity to the road, but also, of course, depends on the number. I'll try to ask for a replacement number, I think they won't refuse)
The GARUDA Hotel is an attractive hotel that you want to return to! The unusual design fascinates the eye, starting from the splendor of the entrance doors...the maintenance staff are invisible, they seem to be there and at the same time they are invisible. The team is friendly and friendly, the rest is complete thanks to their efforts. Special respect to the winemaker Ruslan, whose magic wine is hospitably treated to new arrivals as a compliment. Thanks again to everyone individually and all together
The hotel itself is located 1 km from the center of Sukhum, a 15-minute walk away.
The staff is well trained in service, which is rare for Abkhazia as a whole.
Frequent power outages in Abkhazia lead to the fact that the pool is constantly cold…
The rooms are not large, but cozy.
The cleaning is perfect.
The buffet is very tasty and varied.
By the way, in two days they gave away only 7,400rubles with breakfast. But! It's on the website: onlinesturs.ru , and the hotel already has 8800₽
Great hotel. Friendly and courteous staff, room cleaning every day, buffet meals, everyone can choose according to their taste. I definitely recommend it! I wish prosperity to all the hotel staff!
A great hotel! Friendly staff! It was very pleasant when my wife was congratulated on her birthday. A special kindness was in the form of two good cats living in the hotel. We will definitely come again next year.. I recommend it for a visit!
The hotel is on solid 4. The food (we had breakfasts and dinners) is good. Everything is very tasty and there is a fairly rich selection. Alcohol at the bar for affordable prices)
From the wishes: there is no possibility to sit down at the reception waiting for check-in or transfer, it is not very convenient to wait standing from the road.
A cozy modern hotel is a five-minute walk from the waterfront.Excellent service. Great breakfasts and dinners. The staff tries to solve any problem that arises. It is possible to book excursions.
Great food! Both breakfasts and dinners are excellent, there is food for every taste. The rooms are cozy and spacious. 10 minutes walk to the sea. There is a small swimming pool, which is open all year round, heated. We were in February, people were swimming.
Clean, cozy, warm :).
We really liked the hotel!modern, there is an elevator, the rooms are very nice, beautiful, large, thought out to the smallest detail with a set for relaxation, there is a small heated swimming pool. The food is gorgeous, with dishes of Mesna and European cuisines, they gave pizza to the child och.liked.The staff is all excellent, kind, responsive, they will explain everything and help. The hotel itself is located geographically from the sea, the railway station, the central market within walking distance of 15min.We have been to many cities and hotels. I recommend it!!! A family from Penza.
A good place, upon check-in, they offer wine or juices to choose from as a greeting, breakfast is quite normal, not whoooo, but everything you need for a full breakfast is there.
Great hotel. Good-natured staff. The girls at the reception are very pleasant to talk to. The standard room has a double bed and a fresh interior. The kitchen is buffet-style. A large selection of dishes and snacks. The maids cleaned the room every day. Change of towels in 3 days. Thanks to the staff! It was a pleasure to spend our mini-tour in comfort.
Good afternoon! In my opinion, one of the best places to relax. Amazing people are working. Attentive, polite, considerate. The kitchen is amazing. I didn't stop once. And every time I didn't want to leave. I recommend it!!!
Excellent hotel, polite and helpful staff. The rooms are cozy and clean, there are hygiene products, a bathrobe and slippers. The buffet is incredibly hearty and varied. At the entrance, they are treated to a glass of homemade wine, a pleasant bonus after a tedious trip))) We will definitely come back!
We had a rest from 30.08.2023-06.09.2023, my husband and I really liked it. The food is very tasty, there may not be much choice, but the main thing is high-quality and delicious. We ate in local restaurants, we didn't like it. Clean, cozy, spacious rooms, high ceilings. Everything is done for the convenience of vacationers. The elevator is not noisy. I was congratulated on my birthday, which is especially pleasant.
I recommend this hotel.
The hotel is wonderful, it was the first time! Everything is on the level: service, food, the staff is very polite! In general, we enjoyed staying in it. The sea is in a straight line for 7-10 minutes. There are shops and a pharmacy near the hotel.
I also really liked the tour, and the guide himself! I want to express a special thank you to him, unfortunately his name was not remembered (559)
Great hotel. All the staff are polite and friendly. A good breakfast buffet. The rooms are cleaned every day, linen and towels are changed. I really liked the excursions from the hotel.
Not a bad location, nice, very clean hotel, has everything you need. The staff is very friendly, always helpful in all matters. The food is very tasty and varied. If I come to Sukhum, then only here. Thank you very much!
We stayed at this hotel for 7 days, this place is very good, we liked everything, especially the staff are all polite, hospitable, the hotel has a good interior and cleanliness, order.The food is decent too.Definitely worth a visit!
A great hotel with good food, everything is very tasty and quite varied. The staff is excellent. The rooms have comfortable beds, bathrobes and slippers. The sea is about 15 minutes on foot.
I recommend this hotel. Great prices. No downsides. The design of the hotel and rooms. Clear. Friendly staff. Excellent buffet-style catering at an affordable price. A show program for guests with live music/singing. We will definitely come back here!
Very nice fresh hotel: clean, comfortable. The staff works great: they clean up efficiently, if something is needed in the room, they are always ready to provide on request. Location - there are many main attractions within walking distance. Words of gratitude to all employees of Garuda Boutique.
Terrible attitude and tired repair. They first settled in a room on the top floor, where external units hung behind the wall and buzzed, and even a dark and low family room, as if in Papa Carlo's closet, they had to change the room with an additional fee. At the check-out, they said that we drank a mini bar, looked into the trash can, which had our bottles in it, and a day later we also debited money from the card, according to the changed reservation. Breakfast and dinner are not bad. I don't recommend it, and it's still a long way to the sea, you can't walk in the heat.
The cozy hotel is located in the city center. The cuisine is very diverse - starting with dietary nutrition, ending with high-calorie dishes. And everything is sooo delicious, a solid five for the food!
The hotel staff is very polite.
Clean beautiful themed rooms, cleaning every day.
The room has a set of cosmetics, terry bathrobes and towels, slippers, a safe, a hairdryer, a refrigerator, a large TV, Wi-Fi and a kettle.
There is no private beach, I suggest visiting a private Mocha beach, it will be comfortable with children there. It is also a 15-minute walk from the hotel to the central beach.
If we are going to Sukhum again, we will definitely stop here👍
From Mini Miss Tatarstan to the Ministry of Culture
I really liked the hotel, just pleasantly surprised... Pleasant reception, smiling staff, ready to help with all requests and questions, clean comfortable rooms with everything you need, delicious varied food. There is a heated swimming pool, small, but the children had a place to splash in the evenings. We are very happy with the choice and rest.
For diligence, for cordiality, for cleanliness and comfort - I put a 5 bonus. But there are some nuances and I want to point them out. This time I came specifically to Sukhum and changed three hotels in four days. - this hotel is located on a busy street, the noise of passing cars may interfere with you. The views from the balcony will not impress you. Sukhum is full of hotels (for less money, where there are enchanting views from the window) - it takes about 20-25 minutes to get to the center and the embankment with a leisurely step. - this is an option for a business trip hotel in which such experienced tourists will not feel comfortable, since there are crowds of people even out of season (there is only one elevator for the entire hotel). Group tourists like to check into this hotel. If you are in the mood for a chamber vacation, then you definitely are not here. - the hotel pool is a complete misunderstanding. It's more of a bathing bathroom. - dismantling and construction works are currently taking place in the hotel and the sound of a jackhammer will not allow you to sleep at lunch
One of the best hotels in Abkhazia. There is a generator, heaters, tea sets and water in the room. I am generally silent about excellent bedding and mattresses. I definitely recommend it.
The hotel is very cool, we had a rest in October. The towel, bedding set and bathrobe are snow-white. The design of the room is just wow. The balcony is cozy, there is a mosquito net on the door. The maids clean up clean, attentive, keep it up! We took breakfast and dinner: they cook like in a restaurant, a variety of food, well, very tasty. Chefs are top class!!! And cons: the bathroom shower is very small and the curtain. We also stopped by with a 6-year-old child who eats almost nothing (porridge a little and then not all porridge; veal or turkey soup), when we voiced such a problem, they still made us pay for breakfast and dinner at full cost, these are all disadvantages to the owner of the hotel.
We chose through Yandex travel and were very satisfied. The staff is friendly. The rooms are clean and cozy. Breakfasts and dinners are mega delicious. The evening program turned out to be a pleasant bonus. The embankment is within walking distance. Let's come back again :)
We stayed at the hotel from June 14th to 22nd.
The rest was a success.Thanks to all the hotel staff for our comfort!
The hotel is very beautiful. The rooms are lovely. Cleaning was carried out daily. The buffet is varied. The dishes are delicious. Meat and fish are plentiful for dinner. Moreover, the dishes are different all the time. Upon check-in, a glass of wine!
The staff is very polite. We are ready to help with any question.
The pool is too small. Only for children. The water was not heated after June 16. There are no sun beds. There is no territory around the pool either.
I would like to wish that they arrange at least minimal leisure time for children. For example, a small children's room. I think that the possibilities of the territory allow it.
An excellent hotel, I recommend it to everyone for relaxation, breakfasts and dinners are beyond praise, very tasty, the staff is very polite and responsive, the rooms are clean, cozy, the design of the hotel and rooms pleases the eye.
We stayed at this hotel from February 11 to February 15, the service is excellent, very polite, friendly, staff, neat clean rooms, took accommodation with breakfast and dinner, I advise everyone, the food is varied, different every day, and most importantly everything is very tasty, I definitely recommend the hotel
great hotel.
The location is not in the very center, but it's even a plus. After a hearty dinner, there is an opportunity to take a walk and settle down)))
The rooms are in good condition.
There is enough food, there is a choice, fresh food is always served.
of the minuses, as they wrote earlier in the reviews, the audibility is excellent (((((and everything is heard from the street, and the usual quiet conversation is heard from the corridors.
We had a rest with the whole family. We were in Abkhazia for the first time. The staff is lovely, the rooms are clean. Each floor is designed in its own style. There are rooms with terraces, which adds comfort and variety. A good breakfast buffet. In the morning, you have to wait a long time for the elevator. The air conditioners always work at + 17 * C, such a contrast with the hot street is very useful. The menu in the restaurant is not that diverse. Basically all the food in the restaurants on the waterfront. The location is convenient: about 10 minutes to the sea just in a straight line. And again, the hotel is very clean. The pool was not used. I admit I haven't even seen him. In general, there was no need;)
There are small problems with the fittings (door locks between rooms in the room), where they do not happen?))
In general, price / quality👍
A very cool, stylish, cozy hotel. Everything is fine in it🍓Pleasant and helpful staff, delicious breakfasts and dinners. We will definitely come back and recommend it to our friends.
Great hotel! Cozy rooms, cleaning every day. Friendly staff. Special thanks to the chefs - delicious and varied breakfasts and dinners.
There is everything for a comfortable stay.
Very clean, tasty and pleasant, Every day a new dish for breakfast and dinner, always fresh vegetables and delicious meat. Only a very small pool , there are no pools at all
We were going to spend the New Year at Garuda hotels. We paid for the banquet of 19700 rubles on 20 December 2024. I changed my mind and went to the hotel. They wrote a statement on December 30, 2024 for a refund. The money was not refunded on 3.01 2025. They promise that the management will consider it. I do not recommend the hotel for accommodation because no one returns the money and no one assumes responsibility.
A magical place, privacy with nature, with all the entertainment activities, polite and positive staff, I really liked it! We will definitely come again.
In August, my friend and I decided to spend a vacation at sea. As soon as they saw the glamping advertisement, they fell in love at first sight. Very comfortable houses, daily cleaning. The staff is very friendly and helpful. Everything is so emotional! Bartenders make evenings by the pool incredibly fun! A bus takes you to the sea 3 times a day, an excellent driver who tells very interesting stories along the way! In general, anyone who decides to spend a vacation in Abkhazia, come here, you will absolutely not regret it! We decided that we would definitely come back!!!