Garuda Boutique Hotel
737 reviews
June 12
I chose the hotel by chance and did not miss. Friendly staff, delicious food and a cozy atmosphere. We went to a meeting and helped arrange a transfer from Adler Airport. Moreover, the group is less than a day before arrival.
The coast is a 10-minute walk away. There are shops nearby.
The hotel itself has a small heated swimming pool. I liked everything. I spent my birthday 100%!
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September 27
Good afternoon! I want to warn you right away "A paid mini-bar.Be careful." We stayed at this hotel from 09/14/24 to 09/21/24 in room No.310. In general, we had a good impression about the hotel: comfortable rooms, very comfortable bed, delicious food, friendly staff, the only minus is the sea is not close. So we enjoyed our vacation until we started renting out the room. Upon departure, I went down to the reception and went to the bar to pay for a coke and a pack of cookies (I never used the mini-bar, but my husband's temperature rose at night and he wanted to drink something sharp), after payment we calmly loaded things and were about to leave when the bartender girl jumped out of the hotel, with wide eyes and told us that we also had to pay for two bottles of beer, a bottle of Coke and peanuts, honestly I was stunned, I stand and don't know what to say, I'm 62 years old and I stood and "flowed" with shame. We definitely didn't touch anything else, and we wouldn't risk our reputation over some bottles. Even for a moment to assume that we drank these bottles in "oblivion", then we would be tortured with peanuts, but we would not eat it. The maid claimed that there was a bottle of beer in the trash can and everything seemed to have grown together "evidence" on the face, except that we bought this bottle of beer in a store (it makes sense to use a mini-bar if there is a store two steps away). Well, what happened happened, I paid 650 rubles and we left in shock. To say that the rest was completely ruined is nothing to say.
I want to give you some advice: Before entering, check the price list with the availability of this product in the mine bar (we did not do this) and even take a video. Before leaving, call an employee who would record that there are no complaints against you.
All this sad situation gave me the idea that the calculation is that a person who is in a hurry to leave will not make a big scandal and will give the required amount. That's the kind of extra income the hotel staff made for themselves!!!
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4
November 8
A wonderful hotel. The kitchen is super, a wide range of dishes. Good room cleaning, regular linen change. The service is unobtrusive. Attentive and responsive receptionist.
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November 2
I really enjoyed my stay at this hotel. Cozy, thoughtful rooms. Great, varied and delicious breakfasts and dinners! Friendly staff. I recommend it!
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February 15
A very beautiful, wonderful Garuda Boutique hotel, very friendly and hospitable people work here, the food is very tasty and varied, cooked with love! The rooms are clean and tidy, there is a phone that connects to the reception and the restaurant, here you can order food in the room, everything is always fresh, hot and delicious. We arrived for 5 days, enjoying the nature and the weather.
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March 21
She lived in February 2024. I really liked the edm - diverse, for every taste. The day of the Abkhazian national cuisine was wonderful. In the evening, they came to meet us and brought out dinner for the group later than usual.
The audibility in the rooms is perhaps the only disadvantage, but my neighbors turned out to be adequate, they did not make noise at night☺️
Wonderful mattresses and pillows - I got a great night's sleep!
And also - the most beautiful themed paintings, different on each floor.
In general, it is cozy, friendly, delicious! There is a kettle in the room, a cooler on the floor, a mini fridge - everything is there.
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August 16
I liked the hotel, it was clean and beautiful!polite staff, daily change of towels. Breakfasts, dinners, everything is delicious, quite varied.The sea is 10 minutes away. I advise you!
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June 28
An excellent hotel - a delicious buffet, clean rooms, excellent Wi-Fi, very polite and helpful staff, there is a small pool, more for children, but adults can also refresh themselves. The hotel is located near the center, the market and the embankment (10-15 minutes on foot).
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April 19
We stayed at this hotel on 04/11/2024 for seven days. The impression is only positive. The rooms are clean, everything works, the interior is pleasant. The room was cleaned every day. The staff is just wonderful, always smiling, very attentive to each client. We had breakfast and dinner at the hotel, according to the buffet system. During the whole vacation, the dishes were always different. The choice of dishes is also excellent for almost every taste. There was always enough for everyone, even if you came at the end of the evening there is always plenty of everything! The pool is there, it's really warm, but it was cool outside and we didn't swim. We will definitely come again.
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November 17
It's a great place. Delicious varied breakfasts, clean rooms. I would like to note that the hotel is quiet when fully loaded. The wine in the welcome glass is of good quality.
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May 7
Excellent hotel, fresh rooms, good plumbing, there are breakfast and dinner buffets.
There are wishes for the cook - to learn how to cook chicken and pasta, everything else is fine.
There is a swimming pool, but it is very small.
The staff is friendly, but they periodically start arguing with each other, it is not very pleasant and surprising to observe this - it would be good for management to pay attention to staff training.
In general, I recommend it, you will not regret it.
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January 7
Expectation = reality!
A great hotel, just like in the photo. Beautiful eclectic design.
Generous breakfasts, delicious and beautiful.
Nice staff. Everyone is trying, smiling, but unobtrusive.
From constructive criticism: the socks greatly spoil the section outside the mattresses on the double bed. And the coffee at breakfast is really tasteless)
I definitely recommend it to travelers.
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February 1
We visited Abkhazia in January and chose the Garuda Hotel for our stay. An amazing place, if you doubt whether to choose a hotel or not, then definitely YES! Very cozy and bright rooms, each floor is decorated in its own style, beautiful hand-painted walls. The rooms are clean, comfortable beds, TV, desk, heater. There is a shower with a curtain in the bathroom, bathroom accessories were replenished every day. The kitchen at the hotel is excellent, breakfasts and dinners were included in the package. The food is very diverse, everyone will find something to their taste, both an adult and a child, and those who lose weight, and who gain weight and who just came to relax and do not deny themselves anything. At the bar, you can separately purchase wine, cocktails, both of your own production and branded ones. I was very pleased with the compliment from the hotel in the form of a welcome glass of wine, it would seem a trifle, but it's nice (very nice)!
The hotel is located not far from the sea, 5-10 minutes walking distance, if you go to the central embankment, then a little more, there are pharmacies, shops, bakeries nearby, the central market is also a 10-minute walk away.
I would like to note separately that the hotel offers excursions along the most popular routes in Abkhazia, it is very convenient, in the morning after breakfast it picks up a comfortable transfer, and brings it back right for dinner. The excursions are very diverse (during their stay they visited two Ritz and a Spa Day). I would like to note the professionalism of the guides who accompanied us, they tell us amazing stories, not memorized text on paper, but real live communication, they are always ready to help, suggest something and show delicious and interesting places in the city. Our guide was a young man Alias, well-mannered, smart and intelligent, who will get into his group, you are definitely lucky!
I am sure that anyone who visits this wonderful place once will definitely come back again!
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October 5
Good rooms, excellent cuisine, helpful staff, poor sound insulation, generally a good level for the city, everything is nearby, there is a parking lot for cars.
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October 12
the bomba hotel, we came there for 10 nights, there is a lot of varied food, there is a swimming pool, and the sea is very close, in general, children and adults will really like it, I advise you!!
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May 26
I thank the founder of the hotel for the space that was created in the center of Sukhum.
All the experience taken from the trips was implemented in Abkhazia. I love this country very much and I am glad that in recent years everything has been developing here and such hotels have appeared.
Lovely room, comfortable bathrobes, balcony, cosmetics in jars made of recycled plastic, polite staff, delicious and varied breakfast.
We will definitely come back here again.
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June 18
The service is excellent, the staff is super, the rooms are pleasant, comfortable, the decoration and furniture are good, the food is excellent, the cook is good at our moment, the dining room is like a restaurant, the waiter works clearly. The pool is not the same as in nati, but it is not needed, there is a sea, a cool hotel come
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May 23
Honest 5 stars for service and cuisine, taking into account the surrounding reality - this hotel is an oasis in the middle of the desert. I really liked the design of the room, breakfasts and dinners. The staff is trying very hard, during my stay in Abkhazia - this is a place to which I did not have any thoughts of anything bad.
The pool is conditional, but it was not declared as an advantage.
The one who will book - take it right away with dinner, this is a very decent place, the restaurants around, despite the excellent reviews, in my opinion, do not reach Garuda ... the alcohol in Garuda is also selected, very decent.
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June 2
Nice hotel in Sukhum. We took a family room on the 6th floor. Delicious breakfast and dinner buffets. Nice view of the city from the balcony. There is a small swimming pool.
You can arrange a group or individual tour at the reception.
It's a little far to the embankment (15-20 minutes on foot).
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December 4, 2023
A great hotel near the waterfront and the center of Sukhum! Within walking distance of beaches, a kindergarten, a monkey nursery... I advise you to consider the place for those who care about the sights of the city.
The hotel itself is very beautiful, smells great of oriental incense everywhere, very clean, friendly staff, delicious and varied food (breakfast and dinner are included in the price). The linen and robes are snow-white! The staff replenishes the supply of drinking water in the room daily. And there is also a vase with tangerines at the entrance - I don't want to take it around the clock! The trip to Sukhum turned out great thanks to you, Garuda hotel!
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May 16
The best hotel in Sukhum !!!
Beautiful renovation, modern , comfortable bed ! But a separate delight is the breakfasts and dinners!!! They are so delicious, as if your grandmother cooks for you every morning!! I wanted to wake up faster and run to see what was cooked today!!!
There is a bar, the bar has everything!!! And great prices!!!
On your next visit, only to this hotel!!!
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May 26
Acceptable distance from the sea - 4+
The entrance to the hotel declares its solidity: a beautiful entrance panel made of insidious metal, gold color, beautiful marble tiles 👍
A small cozy lobby, friendly reception, delicious food.
The rooms are beautiful, good upholstered furniture, balconies.
The overall impression of the hotel is pleasant.
Recommend it to me.
Well done, good level. 👍
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May 6
There is nothing to complain about! A great comfortable hotel in the center of Sukhum! We had a rest in early May with our family. The food is so delicious that you can swallow your tongue)))) Beautiful rooms, beautiful decoration on each floor. Even the star of Soviet cinema was met here and photographed for memory! The staff is friendly and helpful. We dream of coming back again!)
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April 11
A wonderful hotel! The girls at the reception are friendly, the rooms are great. There is no light or water in the city, only in Garuda everything is there)). The kitchen made a special impression on us. These were the best breakfasts and dinners in our entire lives. Cooks, waiters- You are super. And I would especially like to highlight Aslan's employee. His bright energy is still in our hearts. Thanks to Garuda for a great time!
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October 7, 2023
Very nice hotel.
Floors by country of the world.
We lived in Egypt.
The room is large and spacious.
The bed is comfortable, medium-soft. Two pillows, large and small.
The bed linen is very pleasant to the body.
Super bathrobes and towels.
Balcony door with mesh, sleeps very well under a fresh breeze.
There is air conditioning, but we didn't use it.
A nice bathroom with a rain shower, all the accessories in the bathroom are there and they are reported every day.
There is a mini bar in the refrigerator.
A teapot with cups and tea is available.
Special thanks to the chefs and the waiter girls. The food is very very tasty, varied. Every meal is like going to a great restaurant.
Small disadvantages,
Very high audibility. You can hear how the neighbors can't plug the plug into the socket and the neighbor's snoring.
For this level of hotel, I would like to have umbrellas or raincoats for sale at least at the reception.
There is no bottled water, there is a bottle of dark glass with a plastic lid. We didn't dare to drink such water. Later, in glamping, we were told that this is a wonderful spring water. Make a reminder for the tourist in the room about the water.
The shelf in the bathroom has cracked. Not very aesthetically pleasing.
The cost of a taxi from the hotel to glamping Garuda is 600-700 rubles, it's a pity that there is no transfer.
We will be happy to come back and advise our friends and acquaintances.
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September 15, 2023
Service: Super (especially for Abkhazia)
Staff: Very customer-oriented.
Room: Cozy, clean. Room cleaning and change of towels daily, change of bed linen 1 time in three days. Bed linen, towels, bathrobes are snow-white, of good quality.
Food: the room rate includes breakfast and dinner buffet. It's varied, delicious, you definitely won't stay hungry (we didn't want to have lunch after breakfast at all). I especially want to mention feijoa jam and dry white wine of my own production - I wanted to buy it with me, but hand luggage was not allowed.
Location: 15-20 minutes to the central embankment
Features: It is convenient that the hotel has its own excursions, the cost is from 1600 to 2800 per person. We took a jeep to the island of Ritzai and the Hek waterfall for 2,800 per person - in general we liked it, the only thing we were not told was that there would be 6 more passengers besides us. If you take a similar tour, keep in mind that you may get the most "thug" places - in the trunk))) In our case, there was a Patriot VAZ, whose trunk was converted into an additional 4 seats (bulky people will definitely not be comfortable).
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December 1
Convenient location. Parking for cars. A good wife. The staff is very friendly. Welcome glass of homemade wine at the entrance. There is a small swimming pool
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November 29, 2023
I really liked the hotel. Good location, close to shops, market and naberednaya, where there are many cafes for every taste.
The rooms are clean. Room cleaning every day.
Buffet food - a very diverse menu: two porridges to choose from, sausages, potatoes, pasta, buckwheat, sausage, cheese, pastries. Everything is very tasty!!!
The staff tries , very attentive to any requests!!!
I will definitely come back and advise others. 5 points!!!
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October 12
We were at this hotel from 02.10-08.10 , the hotel corresponds to price = quality. We had a late check-in, while the girl at the reception was very friendly and attentive. The staff of the restaurant and bar are just great, very attentive to every guest👌the room is cleaned every day, you always return to the room and everything glitters there💞 we will definitely return to this hotel again❤
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November 7
Nice hotel! We had a vacation in September with a child and a mother, we liked everything. The staff is polite, customer-oriented. Delicious breakfasts and dinners, everything is clean
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September 29
I booked this hotel, paid for the reservation, but due to changes in plans in advance (almost a month in advance) I canceled the reservation. Following the recommendations of a hotel employee, I wrote an application for a refund of DS (money), re-submitted payment documents and have been waiting for a refund for more than a month. According to the booking conditions, the DS must be returned within a month. To my questions about the timing of the return to the mail, I receive stupid and ridiculous excuses from the category - the application is under consideration by the management and we are doing everything possible. I would like to draw your attention once again - the terms of booking clearly indicate the dates. For what reason they are violated, they do not tell me. Given this circumstance, I will categorically not recommend this hotel and even more so use its services myself! The service is disgusting, the customer orientation is below imaginable. The payment is asked to be made at the moment, and you have to beg for a refund. I urge everyone to think about this review before booking this hotel and not repeat my mistakes.
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October 13
I am just shocked and delighted with the hotel and its service! 🤗🤗🤗everything is at the highest level, this is the heart of Sukhumi in the land of the soul👍. My birthday was great, the compliment from Abkhazia was on the level. The best experience of the trip is the kitchen of the hotel, the cook you are unique and magnificent. Special thanks to Milana, she is a super star waitress
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October 23
The best hotel I've been to in Abkhazia, everything is world-class, I recommend it, clean, cozy, modern, good breakfast, buffet.
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April 7
Nice hotel. Delicious breakfasts and dinners (buffet). Friendly staff. It's not the first time we've stayed here and we always like it. The room is clean, beautiful and cozy, there are bathrobes, disposable slippers and shower accessories (shampoo, gel, soap, brush, paste). Free parking is available near the hotel.
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May 10
A wonderful hotel! Treating the guests like their relatives. Clear. Nicely. A large selection of dishes for breakfast - the eyes run away and you want to try everything. Sometimes only a lot of people - but they disperse quickly. Ordering meals in the room is fast. And delicious.
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October 12
The hotel is in the center of Sukhum, the sea, shops, restaurants are within walking distance. Everything is at the highest level: living conditions, staff, food. Thank you very much!
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March 24
I was with my husband at this hotel in mid-March. With breakfasts and dinners - a lot of fresh vegetables, pickles, a variety of local jams surprised even). The staff is polite, freshly squeezed juice will be quickly prepared or coffee will be brewed according to the Oriental - on request. The room is clean, the linen is snow-white. We didn't have enough coffee tables in the room and on the balcony. Otherwise, everything is OK. Wall paintings are a great solution - very beautiful!
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January 2
We were in Garuda for the New Year holidays. The hotel was chosen according to the following criteria: outdoor heated swimming pool, catering, city center. The food is excellent, varied menu, buffet. I especially liked the broccoli and spinach rolls, delicious salads and cakes. There were always several meat dishes to choose from, too. The staff is very friendly. They always responded to our little requests. The 2-bed room is spacious with new furniture. The chandelier and sconces seemed especially elegant to me. The room temperature is comfortable (24°). I didn't even have to turn on the electric battery. Many thanks to the girls at the reception, the chefs and the waiters! We will definitely come back)))
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December 2
We stayed at the hotel for a week in October. We were not very lucky with the weather, it rained all week. The hotel is generally not bad, the rooms are spacious, and the Wi-Fi is excellent. The food is also great.
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July 29
We were in Abkhazia for the first time, thanks to Garuda, this vacation turned out to be just super. Thanks to the staff for their professionalism, attention and very tasty food👏👏👏 We will definitely come back 🥳🥳🥳
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August 22
Great hotel. The staff is polite. The rooms are comfortable. Each floor has its own style. On the floor there is a water cooler, a peephole board and an iron. It takes 15-17 minutes on foot to the sea.
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June 10
We stayed at the hotel on the recommendation of friends, and did not regret it at all!!! A great hotel, everything is clean in the rooms, there is everything you need, the breakfasts and dinners are very decent, it feels like everything is done with a soul. I recommend ❤
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March 6
A beautiful modern hotel with an interesting design, each floor is presented in a different oriental style: Egypt, Turkey, India, China. There is everything you need to stay. Excellent breakfasts, sincere, friendly staff. The service is at the highest level. I recommend
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May 3
A very decent hotel in every way! Exemplary in all respects. Fresh renovation, perfect cleanliness, professional staff, delicious food. I can definitely recommend it if proximity to the sea is not so important to you. There is a very small swimming pool.
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April 14
The GARUDA Hotel is an attractive hotel that you want to return to! The unusual design fascinates the eye, starting from the splendor of the entrance doors...the maintenance staff are invisible, they seem to be there and at the same time they are invisible. The team is friendly and friendly, the rest is complete thanks to their efforts. Special respect to the winemaker Ruslan, whose magic wine is hospitably treated to new arrivals as a compliment. Thanks again to everyone individually and all together
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October 12
The service is really good for Abkhazia.
The rooms are spacious, clean, good mattresses, thick bed linen, cleaning without problems.
We took half board, were satisfied, no need to think where to go in the evening, we found Indian and national cuisine
The staff is wonderful, I didn't remember the name, but I really liked the adult woman at the bar
The disadvantages are the lack of sound insulation, door slamming around the clock, neighborhood dramas, running, screeching and screaming of children, earplugs do not help
For some reason, the rules of the hotel do not apply to people who sit in dressing gowns and smoke impressively on the veranda of the restaurant during dinner
Why smoking is allowed in the restaurant and on the balconies is also a question. Everything is drawn to the rooms, and now it's not even the season and there aren't so many people
One day at dinner it was somehow quite sad - soup with noodles, fried noodles (???), very dry pink salmon, considering the proximity of the sea, it is absolutely absurd.
On weekends, when there were a lot of guests, the dishes were varied
The cockroach in the room became the apogee
The transfer seemed very good at first, but in fact - he was going 120 instead of 90 to Sochi, he stopped at the pick-up point on his own business
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May 24, 2023
The hotel was chosen for a holiday in early May. The impressions are great! The price is the most affordable 23k for two, 5 nights, breakfast, dinner included. Friendly staff at the reception, the restaurant generally has a homely cozy atmosphere, attentive waiters, a bartender. The cuisine is varied, delicious, not a luxury restaurant, but also far from a dining room, dishes are complemented during the morning and evening, you can conveniently eat at any allotted time and you will not see the "eaten" buffet. The renovation in the hotel is fresh, there is everything you need in the room, which is not large, but quite enough for two people to live, clean, quiet enough, you can not hear the neighbors. The location is normal, it's a little far from the sea (you can walk in 15 minutes, maybe a little longer), but there are a lot of shops around, a shopping center, not far from the central market, from the exit from Sukhum as well. There is parking in front of the hotel (there are no small places), also opposite behind the fence (a little more), it is convenient, but I think that in summer it can cause difficulties (because the season, there are more people). By the way, there were a lot of people even in May, which also gives the impression that the place for tourists to live is worthy. One of the disadvantages is a small parking lot, one day in the bathroom sink the cleaner left dirty plates and cups with a bunch of splashes, it is unclear whether they forgot to wash or intentionally. For such a price, location, service and conditions, I definitely advise you to choose Garuda Boutique!
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February 29
The hotel itself is located 1 km from the center of Sukhum, a 15-minute walk away.
The staff is well trained in service, which is rare for Abkhazia as a whole.
Frequent power outages in Abkhazia lead to the fact that the pool is constantly cold…
The rooms are not large, but cozy.
The cleaning is perfect.
The buffet is very tasty and varied.
By the way, in two days they gave away only 7,400rubles with breakfast. But! It's on the website: onlinesturs.ru , and the hotel already has 8800₽
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July 8
A wonderful hotel! Good service, stands out very much against the background of the general anti-seris of Sukhum. The food is varied and of high quality. The sea is about 800 meters away.
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August 20
Great hotel. To the sea on foot in 10 minutes at a calm pace.
The hotel is located in the city center, within walking distance of the main attractions.
The rooms are clean, comfortable and cozy. The breakfast is varied and delicious. The staff is very attentive, friendly, and helpful.
I recommend this hotel to anyone who is looking for a comfortable and cozy place to stay in the city.
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