I really liked it. Clean, new, not killed. A good mattress and pillows. Of the disadvantages, I will only note that you can smoke on the terrace by the pool, respectively, all the smoke goes into the restaurant. It is impossible to sit in the restaurant in the evening, it is very smoky. Well, the pool was with a lot of garbage inside.
Otherwise, everything is fine. The staff is very friendly.
It is positioned as one of the best hotels in Sukhumi. At first glance, it seems like it is .. but..
the noise insulation in the rooms is terrible, the pool is one name (very small, you won't swim much), the food on the first visit in September 2022 seemed good, on the second visit for the New Year holidays 2023 "surprised".. There is not much choice.
It is strange that there is only breakfast in the hotel, half board is not needed. There are no dinners, but they are included in the price, and they seem to oblige you to have dinner there. The prices of alcohol in the bar are somehow inadequate.
There are a lot of places in Sukhum where you can have a very tasty and inexpensive dinner.
The staff is very helpful and friendly, everything is clean and tidy.
In general, a good hotel, but clearly not one of the best.
A super hotel, but there are no children's corners, and they are always greeted with respect and a smile, there is a buffet, a varied breakfast, lunch was rarely found, but I think it is also delicious. The owners are golden people! Come and relax, you won't regret it!!
One of the best hotels, European level, everything is great! The pool is small. Breakfast at the Michelin-starred restaurant level. The staff is kind. The water in the cooler is spring water.
Quality hotel and breakfasts, mmmmm. I lived in the spring of 2022, but we stopped by for breakfast in May 2023, everything is on the level, they didn't even take money from five-year-olds, a buffet of 500 rubles, an abundance of choice, besides the standard breakfast set, dumplings, salads, snacks.... Well done
great hotel. good breakfasts, dinners. there is a bar, any coffee and freshly squeezed juices. cleanliness in the room, great views from the balcony.friendly staff.
I'm surprised! A great hotel, a solid four, just because the territory is small! The rooms are spacious, everything is there for a pleasant stay, clean, the food is excellent! Polite staff, high-quality service. I recommend it!
The Garuda Hotel is the best in Sukhum. They also have breakfast and dinner . The restaurant is top class. And of course the staff is polite and courteous. And the owner himself is a good man))).
A wonderful hotel. Clean, bright, with excellent service. They are being fed for slaughter. No matter how hard we tried to make a mess in the room, we couldn't do it. The cleaning in the room was just lightning fast, despite the fact that we never even saw the cleaners. The location of the hotel is also good. There is its own secured Parking. In short, I recommend it.
The food is very tasty. The range of dishes is very large. There are national dishes, which made me very happy. The service is at a high level. The staff is friendly and attentive. The rooms are clean. Everything you need to eat. It is located in the center of Sukhum. Breakfast and dinner are included in the price. I recommend it to everyone!
I like everything. I stopped twice. Last winter and this spring. Clean, beautiful, warm. The staff is very friendly. The breakfasts are delicious. I put 4, not 5, because there is not enough room for breakfast
A good hotel, the staff is very cheerful and friendly.The rooms are clean, cleaned daily, the breakfasts are delicious and varied.The city center is a 10-minute walk away, near the market.I recommend it!
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3
Александр Юаньфен
Level 14 Local Expert
June 3, 2023
Cozy rooms, a wonderful kitchen with a large selection of dishes. Polite staff. The veranda, the pool and the overall atmosphere are conducive to a pleasant stay. To the sea 15 minutes on foot, walking distance. The hotel complex offers excursions in different directions. We stayed in early May, I really liked it. I recommend.
A decent hotel for Abkhazia, clean white linen, renovation at the level, rooms are comfortable in size, we were given the opportunity to choose a higher floor (we asked, we were not refused)))
Not far from the center (10 minutes to the sea and 10 minutes from there to the center of Sukhumi)
Dinner and breakfast are not very large, but everything is delicious
The staff is as friendly and responsive as possible, the receptionist girl at the reception and the receptionist girl of the restaurant create an atmosphere)
We were at Easter, we were given cakes and colored eggs for breakfast, everything was decorated
The pool is very small and poorly heated, to be honest, I don't really want to swim in it (it seemed to me that they made it for show, nothing more)
But in general, everything is great, I want to come back and recommend it!
I really liked the hotel, polite staff, clean and tidy rooms. They checked out early in the morning and gave out a lunch box with them. Everything was beautiful and delicious.
I really liked the hotel and the staff. The food is all delicious, there is a new kitchen for dinner every day. The room is clean and well maintained. I will recommend it to my friends.
In my opinion, this is the best hotel in Abkhazia. The staff is very nice and friendly. The rooms are beautiful. Conditioner. They clean it every day. The food is just great! There is a transfer to the top beach. But you can walk to the embankment in 5-10 minutes and there are beaches there too. In general, I advise you!
We stayed at the hotel at the end of September 2021. Upon check-in, we were greeted with a glass of wine. The rooms are clean, the interior is very impressive. The food is at the highest level. All the staff are friendly and attentive. I recommend it for recreation. The only thing I do not recommend booking a transfer. This hotel works with a company that transfers transfer requests. A Mercedes from the 90s came for us. The driver was nervous, the cabin smelled of exhaust fumes, the car was in terrible condition. And for this "comfort" we paid 3,800. The driver could not find the location of our hotel using the navigator, after which he began to bang his phone on the steering wheel and swear obscenely. So check with the transport company that the hotel works with, which car will be provided to you for the transfer.
In August 2023, we had a vacation in Abkhazia, the first week in Gagra, the second was planned in Sukhumi at the Garuda hotel. In Gagra, a child fell ill with a rotovirus infection and we had to return to Russia. Despite the booking conditions, the hotel management refunded the prepayment in full. Decent people, probably everything is fine in the hotel.
The hotel is not bad, we had a two-room suite on the 6th floor. Balcony. Daily cleaning, tea, coffee, shampoo, shower gel, bathrobes, slippers, pool towel. The pool is very small but warm.Meals breakfast-dinner. I didn't really like the way they were fed. I really liked the oriental coffee and desserts
The hotel is above all odds. Not very small, but just nice. Well, how friendly the staff are. It feels like they are one family that is looking forward to a welcome guest. What's the difference: I decided to take a ride in the Kuban. A decent hotel, the first words at the reception: you break a glass - a fine if... well, etc. And in Abasia: you will receive a compliment from the hotel - a glass of wine, a huge vase with tangerines
and an absolutely amazing kitchen. Well, who will teach my fellow countrymen to be friendly and just kind?
Great hotel: soooo cozy, warm, soft clean linen, carpets on the floor!! The most satisfying and plentiful buffet! 5 min. to the market, if anyone needs it. It's not worth going to the coast, it's still a long way to go, but we had a March hiking and sightseeing "mimosa" tour from Valera Belogurov, and we didn't care about the location. Moreover, in March, the prices for a hotel of this level are sooo low!! There is a small swimming pool. The rooms are spacious and cozy, there is a kettle and tea/coffee bags, a refrigerator, a hairdryer. The staff is friendly, very nice!
On the 5th floor (we had #512), the air conditioners from the 6th floor were banging terribly noisily, it's just unreal!! But at our request, something was "done" with them, turned off, apparently, and the full buzz has already come!!
A 5-star hotel with some reservations
1. Rooms ,service,meals -5
2. Price -I would like it to be cheaper (breakfast,dinner,transfer Sochi-Sukhum, flight (St. Petersburg-Sochi and back) 14 thousand per night.
-its own territory is tiny (an indoor track on the street for several tables and a small swimming pool, 5 meters). The hotel itself is not very big. This differs from 5 stars for example in Crete. Well, there is no beach yet. Otherwise, 5 stars
3. But there are probably no more hotels of this level in Sukhumi. So for those who appreciate comfort and service, come here. Conveniently located. 10 minutes to the beach and the same to the central market. I got there myself due to the lack of alternatives on the day of departure. You can say by accident. The cost is certainly not small. But the hotel is an order of magnitude higher in class of all the options considered. I think it's worth the money due to the lack of equivalent competitors.
Excellent service, delicious breakfasts and dinners. We stayed at this hotel twice, we will definitely come back. Recommended for accommodation to all friends when visiting Sukhum.
A great, stylish hotel. Everything is very beautifully decorated, starting with the third group. Respect to the designer. Each floor has its own style with drawings in the lobby and in the rooms. We lived in "India"). Very clean. The staff is friendly. The breakfasts are delicious and hearty. They meet customers at the reception with a glass of wine. There are always tangerines and sweets in the vase in the hall) The embankment is 20 minutes away in a straight line. There is a swimming pool. I'm sorry I forgot my swimsuit)
We were with our family (4 people) in late May - early June for 22 years.
We really liked literally everything - from the location (it's a little far from the sea, but we knew about it in advance) to the rooms.
The hotel is not big, but very pleasant, the rooms are clean, cleaned every day. Buffet breakfasts and dinners. Vegetable, cheese, sausage cuts, olives, pickles, 1-2 salads, hot and side dishes of 2 types, cereals, muesli, dried fruits, pastries, fruits and berries, jam, honey, tea and coffee, juice, water, milk (warm and cold), yogurt. Everything is delicious, fresh, hot - they are cooked not for the future, but every time.
The hotel staff is excellent. Svetlana (as far as we understood, the head of the kitchen) is a great woman and a professional - her girls are always smiling, clean everything at once, polite.
The girls at the reception (we especially liked Alyona) are very nice, smiling, they will tell you everything (from questions about the number to how to get to the market, for example).
The rooms themselves are spacious, cleaned every day, balconies in each room, excellent beds, comfortable mattresses, warm blankets. The rooms have a safe (very small, the MacBook did not fit, but small things like a passport, wallet and keys will fit), a refrigerator and a TV.
All the staff is responsive, they smile not because they need to, but because they want to.
We will definitely come back and advise our friends - we liked it here)
The rooms are good, the pool - let's assume that there is none (small and not clean) arrived half an hour later than the check-in time, came to the room and it was not cleaned after the previous residents.They gave me another one , separate beds , went to the reception again, and gave me a normal room. My sister had a cold room, the food was good. You can smoke in the area of summer tables, but the door to the common room is constantly open, in the evening someone smoked cigars, it stank so much on my floor and in my room that it was bad to breathe.another point is not pleasant when leaving
A nice hotel away from the waterfront. It takes about 20 minutes on foot. Quiet enough. Breakfast and dinner are delicious. The staff is trying hard. The room has a small balcony with a clothes dryer. Mocha Beach is 15 minutes away by car. You can say no to the pool. There are many families with children.