Burger King
497 reviews
June 16
Everything is delicious from burgers. There are many self-service ticket offices. The queue is relatively small. There is a summer porch. In general, everything is fine. But there are also disadvantages.
1. Unlimited drinks, but if you automatically threw out the check, you won't drink at all. And the staff will refuse to help. And it will turn out only after buying another unlimited. Every new time you fill a glass, you will need a receipt. In order to scan it. Although the quality of the drinks is not the best. It feels like they are being diluted. And I think I'm not the only one with this feeling.
2. The toilet is the same story. Without a receipt and password (as in the Pentagon), you will run into the nearest bushes. Well, or to a paid one, which is in the subway.
3. A bunch of youngsters who run, yell, sit on many tables taking up space and play games on the phone. (Especially in the evenings.) During the day, of course, they are not available on weekdays.
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4
1
July 16
Since ancient times, this network of fast stomach refills has been famous for its hospitality. Delicious food, unlimited drinks and affordable restrooms have always pampered local residents. And either time mercilessly takes the owners by the throat, forcing them to do their best to keep their business afloat in the stream of competitors, or hungry capitalists got to the control panel, but since my last visit, all this has sunk into oblivion. If everything is clear with food - its taste can change from the professional skills of the cook, the quality of the ingredients and changes in the tastes of the inhabitants themselves, if you can still understand why drinks began to be given out using QR codes valid for 45 minutes (it really was an attraction of unheard-of generosity), then closing the toilet doors with a combination lock radically changed my the perception of BK as a truly popular place. Previously, any suffering adventurer could pour out his pain and suffering into the local faience throne. Sometimes it even led to the emergence of new, interesting acquaintances. Now BC has become a place where an atmosphere of greed and corporate imperialism reigns. Such a radical change in the restaurant's policy touches the altruistic strings of my soul and from now on this restaurant chain ceases to occupy the first place in the list of my favorite establishments. I sincerely hope that these changes were caused by difficult times and that BC will soon return to its old policy.
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3
1
May 11
Polite staff, quick preparation of the order, it is convenient to stay with children on the second floor there is a children's corner with balloons, there is Parking in front of the restaurant.
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1
2
July 20
We went to BK with my husband on 07/18/2024, my husband ordered chicken wings, cheese rings, French fries and beer, I ordered a set of 6 for 9.99. We were there at about 19 o'clock, at 21 my husband became ill, he poisoned himself.. I didn't eat anything before bc, so all the suspicions are only on your establishment and on your chicken wings, because they didn't look very good, to put it mildly. He was poisoned so badly that they wanted to call an ambulance at night, because his stomach hurt very much. It's good that I didn't eat them at 38 weeks of pregnancy, because if this happened to me, then I would leave a review of your institution not only here, but also in higher authorities so that they would understand how your ingredients are stored and their expiration dates. The waiting time was 10-15 minutes, but there were enough people, not many and not very few. My burger had a minimum amount of salad and dressing, they really regretted it, it looked like just a bun and chicken, French fries were tasteless, both for me and my husband. They took one beer, but apparently there was an action that day and they gave the second one.. it is with a minimum percentage of alcohol, like 60% beer and 40% water, so-so of course for 5 kopecks rubles. When I decided to choose 7up from the drinks, then just carbonated water flowed from the device and no matter how much we changed the tap with this drink, there was soda everywhere.. Unfortunately, I didn't take a photo of our "dinner", it's a pity. Thank you, it was tasteless and very dangerous for your health.
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1
2
April 1
The fast food restaurant works very well , the staff are kind and welcome , they can always talk to any preferences, there is a wide variety of food on the menu ,they cook quickly and tasty
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3
September 12
not far from this place, I rented a car for service and stopped for a snack on the way. while I was thinking about what to take, I realized that I was not a driver today and decided to modestly take a powerful burger and a beer, to which a pleasant woman at the checkout invited two beers with rings and potatoes to the action. I couldn't resist and agreed, and after eating these goodies, I felt a powerful uplift of the spiritual and physical components. In general, krasava, I advise you
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July 11
This is by far the best Burger King I've been to. All amenities are working, there are air conditioners. There is a 2nd floor. There are a lot of different places to eat.
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3
September 23
Today was the last time I went there, because they just bully the customers every time.
I decided to go to them, as usual, the order was not fast. I ordered at 23:30, as a result, the orders were given somewhere at 00:03. But I took a large French fries and you know what they did, during these half an hour while they were cooking the burger, they did not think to put the potatoes to fry and eventually gave me a small dried potato that had been lying there since about 20 hours, probably. Which I came home and just threw away because it was impossible to eat… It was rubber. Oh and yes, there were only 4 people in the queue.
Just a month ago, I decided to order food there. As a result, the wait was MORE THAN 1 HOUR. I ordered from a kiosk that didn't give me a receipt… Naturally, I couldn't get a drink when I asked for help with this. I waited another 10 minutes for the manager to reach me.
Next time, if I go there, it will only be to write them a nice entry in the complaint book. 0 out of 10.
I don't even understand why you should cheat so brazenly, well, at least you apologized for not being able to put a large potato… And a question to the representative, how long is the shelf life of potatoes? Is it normal that they didn't make a new one in 30+ minutes in front of me?
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2
August 16
I came at 23:20 to order a burger, not only did one burger cook for 15 minutes, while there were no people at all, but it was also a burger from the "definitely juicy" category, the driest burger I've tried all the time. They regretted the sauce, the cheese did not have time to melt at least a little, one loaf was felt, it was done carelessly… I was upset. The staff was probably tired by this time (
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1
June 11
The food is not very tasty, a lot of people just come to sit, they are not always decent people, the service is normal, the staff are polite, the location is convenient
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October 5
Dear ones, have you gone completely crazy there?!??!??!! Until recently, I thought not to write a negative review, giving this institution a chance, but this is too much! Not only was it delivered in 1.5 hours (which is not the first time, and the so-called "code for a whopper" is never sent), although it should have been 45 minutes, but also your courier, instead of giving change, thought it was his tip for being late and just turned around and left 🤡 The food, of course, was already cold and damp, and the package was wet))
This was the last time I ordered a delivery at this establishment.
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August 14
14.03.24
Waiting for an order for more than 30 minutes.
The workload is not that big. There were 3 people in the queue at the time of the order. While waiting, the queue increased. And my order was placed in the background.
And the coolest thing is when the order was given. Everything turned out to be cold. After the remark, the order was simply heated in the microwave.THANK YOU VERY MUCH to BK for such an attitude towards customers.
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2
August 10
The usual good burger King. Come there if you want to have a quick meal. Good staff and easy interface. Orders are made quickly. They left a very good Feeling for me.
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December 5, 2023
All children love fast food, so my children and I sometimes look into this place. Our last visit (Sunday evening) did not like the word at all: there are many schoolchildren of indeterminate age who are not clear what they are doing there, they don't seem to order anything, but they run around the hall endlessly or stupidly sit on their phones and, of course, speak in an unletteristic way, etc. Perhaps because of them, the playground is now permanently closed, which makes my children very sad.
I can't say anything bad about food: hot fries, hearty burgers, unlimited drinks, and I especially like various promotional coupons
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6
August 19
they waited for the order for 30 minutes, given that there were 4 of them in total, I ordered before a friend, but his order was made first, after all the orders were on their table, the woman who was supposed to give them walked by and did not pay attention to the crowd standing near the counter, disgusting service
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3
September 28
I placed an order for 10320 at the kiosk at 20:42 on 08/28/2024. I have not seen such a service yet, I ask why people who came earlier gave them orders and we stand through the terminal, to which silence, and only after 46 minutes deigned to answer that it is better not through the terminal but the cashier. You'll be waiting a long time. Udas
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1
August 7
Burger King, like Burger King, is basically not a bad place. BUT! The location spoils everything! There are a lot of kids inside and around, sometimes not always cultured. There are enough adults like that.
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1
April 7
Good afternoon. We went to the cafe today because the children wanted burgers, and the adults wanted pizza and decided to split up to save time, so while they were cooking two burgers and French fries with a drink, they cooked pizza in another cafe and even it could be eaten during this time. But that's not all the flaws!!! The cashier incorrectly accepted the order and after 20 minutes of waiting still had to wait when it was changed to the correct one. There was a feeling that the cashier would fall asleep at the workplace. And this is not the only case in this place. The service leaves much to be desired.
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2
2
October 6
The wait was 30 and a half minutes instead of the promised 10. I was additionally waiting for pies for my order. There were no napkins. Until I asked for a receipt for drinks (ordered from the app). And some very scary nuggets (photo attached)
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1
July 15
I visited this institution closer to closing time. There was dirt on the tables, garbage, garbage fell out of the trash can in the same way, the floor was sticky closer to the exit... Now to the burgers, I took two cheeseburgers, it was trash, there were dry buns, there was almost no sauce in the burger, the cutlet was dry, horror...
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1
August 23
The food and service meet the company's standards. But the place itself is gradually turning into a homeless shelter. There are different-smelling characters walking around and asking for a check to drink a Coke. Maybe cancel the free drinks altogether, or let the staff pour them..
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January 30
I would like to express my dissatisfaction with the customer orientation of this restaurant chain. On Sunday (01/28/2024), I ordered only a milkshake through the app. It was possible to pick it up in 15 minutes, after I waited about 20 minutes, I was extremely outraged about the time spent only on the readiness of one cocktail, given that there were very few orders. After that, I turned to the girl issuing orders with the question how long should I wait for the order, I received an answer that something happened to the machine, I can come up either in 10 minutes or they can refund the money to the card (and it was impossible to notify the client about this? Was it also impossible to make a note in the application? And if I had waited any longer? This is my wasted time). Accordingly, after spending 20 minutes waiting for your order, the desire to buy anything in this institution disappeared. The money has not been returned so far. I think in order not to lose customers, it was possible to make some kind of compliment or apologize, respectively, I did not hear any of this. The desire to return there has disappeared forever.
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5
2
May 23
It is impossible to be, crowds of children who do not order anything and sit yelling, you tell the administrator 0 reactions. Orders are given for half an hour, although there is no "steam" as such, for some reason orders from kiosks are ignored.
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1
1
July 6
The workers shout obscenities, sneeze right into the food, fight and behave like little children. The whole order of burger and fries was cooked for 40 minutes, but there were no orders before me. 1/5 deservedly so
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1
2
October 12
The burger is cold, the coffee was given without sugar, the ice cream is small and in fact it is not chocolate, but with chocolate doping (with other flavors as well). Everything is clean, at least in the morning.
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1
June 16
The staff is friendly, but slow, if there are two speakers from the kiosk or from the cash register, then I accept orders faster and they make orders from the cash register,
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1
1
February 24
Cons: dirty, terribly dirty, no trays, tables are not wiped, etc.
Also from the last one: we ordered four combos: three of the same, and one more expensive. At the checkout, they asked: "make it more interesting," Come on. They swiped the card. We look at the receipt: more than a third more expensive than the stated cost of 4 combos (and there are 3 different prices in the receipt). Back to the cashier: "is there some kind of mistake?" Cashier: well, I put you there more carefully," We: "so they didn't tell us about what would be more expensive." Cashier: "my voice is quiet, you didn't hear it."We: "my hearing seems to be fine, and somehow it turns out that none of us heard, standing next to the cash register, less than half a meter away from you." In general, the check was interrupted. We received our order at the stated prices. BUT the sediment remained. The answer from BC is simple: We're sorry. Well, this is already a diner service from the 90s. We will definitely not visit BC anymore (-4 clients), there is still an alternative.
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3
1
July 3
I ordered three of the most common items, the waiting time was about 18 minutes - I left without waiting for the order, because I was late, fortunately the amount was small.
There was no influx of customers and no crazy excitement.
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1
2
May 26
The dirtiest, noisiest and stickiest place in the city. They also gave me an ice burger. Even if you are very hungry, do yourself a favor and choose any other place on the stove. The waiting time is normal.
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1
February 25
I understand what fast food is. But I don't understand when an employee finds time to scratch his tongue, working without giving a damn.
25.02.2024
The order was issued by Mikhail Kondratenko's manager. I didn't put the potatoes in at first. They found a shortage in the car and returned. He gives out potatoes in a bag. When asked if a potato for 16 rubles should look like this, he threw it away and went to collect two buckets (one in the receipt). He gave it out and went.
Instead of turning away from the client, ignoring the receipt, request, etc., while having conversations with colleagues, you can pay attention to the service and the client.
Back in the car, it turned out that they hadn't put two sauces in either. But 4 salad sauces — THANKS!
I should have asked for a KZiP!
I'm disappointed, I'm not coming back here anymore.
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1
3
October 21
It was a bad day, I ordered a meal. There was a cute handwritten inscription on the package. Very pleasant. The best!! 😋
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September 3
Unfortunately, I was disappointed by Burger King on Prytytsky, although I have been here before.
I waited for ice cream and coffee for 25 minutes, they gave me an ice cream fork (no spoons)
It's very hot inside
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August 6
Very friendly staff)
Clean and cozy.
The child liked it.
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April 19
The institution is good, but it is occupied by very noisy schoolchildren in huge numbers) the guys make a fuss and as a result, it is impossible to fully relax there.
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4
1
December 17, 2023
Most recently, we visited this place with a young man (12/15.23), the service was terrible, the order was on the spot, packed with ourselves, the order was not for a small amount, several ingredients from the order were not placed, there were also no solfettes with us, they were not on the table... "The order is ready" appeared on the screen, they came up, but it was not ready, and the girl with a dissatisfied face folded it, apparently she did not really like that so much was ordered, they did not wait so little time, although there were not so many people in the evening!!
Conclusion: to this institution for this Don't set foot anywhere else!
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4
1
February 27
I decided to go in and try the promotional set about atomic hearts, not only did I not get the right promo code for the atomic hearts game (we ordered 4 sets) so also, my wife, after going here, got a little injured, and I got an undercooked cutlet in one of the burgers, but in general the place is pleasant and the staff are polite, but oh, this situation ...
Has anyone met with a similar one?
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1
1
June 7
On the stone hill. It's a disgusting place. On the second floor, children without supervision for 10 years rush, swear at comments, are rude. And the administration is not taking any measures
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1
August 23
The game is full, the staff are abnormal, I went to think about the order first, the employee went and said that it was impossible to do with his own and kicked me out (I only had the usual minimum water)
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December 20, 2023
It's just disgusting. I came today because of the action of a hamburger or 5 nuggets for 1.5rubles. In my order there were 4 hamburgers and 1 serving of 5 pcs nuggets. Everything is terribly slow to prepare. Burger King should have known what kind of influx of people would be due to the action, but everything is as usual in one place. The workers in the kitchen who cook burgers from only 2 people and cook very slowly, not hurrying anywhere, as if they have no orders at all. And the employees at the assembly who have a showcase with ready-made burgers, potatoes, etc. Who collect other orders are standing and dancing to the song the smell of lilac. I am completely disappointed. The service is at zero maintenance.
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2
1
February 10
I went in on Saturday evening 02/10/2024 , waited for the order for 27 minutes , orders from the checkout were processed faster than from the kiosk, somehow not fair, the order was relatively standard (grand cheeseburger and small potatoes, plus a drink) firstly, instead of merinda, I drank orange water, from merinda there was only a smell, in the grand cheeseburger as if there are not enough ingredients, very bland and almost cold potatoes, and that's all after waiting for almost 30 minutes
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3
1
December 20, 2023
disappointment. Arrived on 12/20/2023. Stock. Burgers and nuggets for 1.5 rub. There are relatively few people. There have been more. There is no one at the checkout. Everything is in the kitchen. But I didn't wait long. 2-3 minutes. A guy came running. I say burgers pliz. The answer is " we have suspended burgers for now. We don't have time. On pause.". Gosspadi, it's not the first day you've been holding actions. If there are too many buyers, well, expel more minions to replace them. disappointment.
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1
1
December 10, 2023
It's a cool place, quite spacious, there are no questions about food and drinks, but occasionally there are a lot of suspicious types living there, and a lot more schoolchildren who occupy the entire space
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1
4
May 24
Thanks for the burnt burger for 20p, I will never appear in these places again) bought on 24.05 at ≈16:00 there was also no additional cheese in it)
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3
2
March 24
Underweight 30%, burnt cutlets in a hamburger.
I made an order with delivery on 03/23/24, burnt cutlets in a hamburger were brought, and French fries for children, it says 126g on the website, in fact 96, well, kamon, 30% underweight is kapets
I called them, explained the problem to them, and they said, "they will contact you today.".. Yeah, neither yesterday nor today, customer orientation 0
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1
February 8
If you look at the food and its preparation, it's pretty fast, but it all depends on the time of visiting this institution. I ordered something there 2 times. 1 time through the application, the order was ready earlier, for me at that moment it was great since I arrived myself before the time that I indicated in the application, the burgers were warm, it was nice to eat. 2 times I ordered at the checkout, there was an average occupancy of the restaurant, the order was not much more, but even less than the average, the approximate time I was told was 7-10 minutes, the order was ready in 22 minutes…
The contingent of people who are here in the evenings are children and teenagers who behave like animals, which is exactly what I want to advise this BC to do something about it.
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1
February 13
I wrote the appeal first on the official website. The problem was that they didn't give me 1 kopeck (I didn't want to solve anything on the spot, since I was already late). As a result, the "manager" contacted me and said with a grin at me: "if you want, you can take 1 kopeck today." Moreover, he did not even apologize for the staff's mistake (failure to deliver is a legislative violation)
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3
July 11
The quality of service leaves much to be desired. They will constantly forget to put something in the order, then napkins, then tubes for drinks, or even the drink itself. And this has happened more than once. There is also always a problem with trays if you order food on the spot. Even if there are trays, then your food will be put in a takeaway bag on the spot and after a remark, at best, just apologize, but they will not fix the situation, and so managers usually pretend that this is how it should be
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2
2
August 17
Teach your employees to collect orders in good faith, wait 20 minutes, spend money and get an incomplete order. It's super!
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1
June 6
We ordered a burger, the cutlet was burnt, we didn't want to make a new burger, and the Internet doesn't catch well. I am disappointed with 1 star.
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1
1
June 16
It often happened that they forgot about the order or missed some of the positions, but lately they seem to be correcting
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1
1