Sometimes we visit the institution with children. The children like it, the service is good, the staff is polite and friendly. A wish:- add a little more additives to ice cream, chocolate, strawberries, etc.!)))
We ordered 6 rolls with us with extra bacon, cheese and cucumbers in each loaf. The order was taken away, and at home it turned out that no additional ingredients were put in any loaf, and this is 18 rubles put in some uncle's pocket for a minute.
It takes a very long time to collect an order
Those who place an order through the cashier are a priority
I waited 25 minutes at the kiosk
Horror
The staff is not moving
And as a result, the order was incorrectly assembled
It's dirty everywhere. We waited a long time for the order, we would have waited more, but I went to ask the cashier why we were waiting so long. It turned out they didn't have tea, so they decided not to process the entire order.
Everything is done quickly.
We have to wait for a very short time.
The only wish is to provide stronger paper bags so that visitors do not get upset under certain circumstances.
There are no questions about food. But on the organization of work ... Maybe I got into an unfortunate evening, but everything is sticky everywhere, it was cleaned judging by the smell with a toilet rag, there are crowds of people everywhere and no one cares about anything. Not a bad place if you order with yourself, but I absolutely do not recommend sitting there and eating
The food is normal, the service is good, there are no questions about both the food and the staff. The children were happy. I didn't like the fact that teenagers are sitting on the second floor and behaving obscenely. Vapes are smoked, and they are charged there. They swear, they play cards. There is also smoking behind the children's play area. When contacting the administrator, there was an answer about this: that they can't do anything. That's the only reason there is no desire to go to this institution.
The staff is great! The atmosphere is very pleasant, the waiting time does not make you wait long, everything is fast, prompt, the food is very tasty! The drinks are the most delicious!
The menu is standard, there are interesting suggestions. The ground floor is very cramped. There are a lot of teenagers smoking and swearing on the outdoor terrace. I'm not going there with the kids.
What's going on there???!!! We wanted to buy a Junior lunch on 05/22/2022 at 13:30, they tell us that the toy must be paid separately. There are no Junior dinners, but you can buy them separately for 3.90. what do you mean?! It is indicated everywhere that a toy is included in the set, but here pay separately, because they cannot put it in the set, there are no complex toys for dinners. At least teach the staff the basics, there are simply no words! And often there are no toys at all, they are on display, but they are not given.We were regular customers, but I'm sorry about that. We won't come again.
The legendary BC on the stove. There are no drunks and homeless people, the students are on a regular basis. The filling on the qr code was done, inconvenient, but necessary)
Trash place! Recently, we went to a different address or ordered delivery. Last week and today we came in, I'm shocked! I don't know who should be responsible for the order in the hall, but you have a big problem with this. A farce, to put it another way, it's disgusting to sit, the tables are packed with teenagers and there are "crowds" of friends near them, and the tables are mostly empty. Everyone is shouting, swearing obscenities, the floors seem to be spat all over and there is garbage all around. They left things on the seat while they went down to get the order, they were brazenly put on the table and a chair was stolen. It is better not to come here with a family, a child or a cultural couple. They run around the tables and play catch-up!!! I made a remark to the staff, the guy got up, stood there...some of the people left for a couple of minutes. It is better to spend money on the salary of one person who will keep order, otherwise adequate customers will stop walking.
As for me, the burgers are too overcooked here, and the prices are higher. But the ice cream here is interesting. I can't help but note the interior is cozy. There is a playground for children on the second floor - it can be very noisy.
There were still a couple of dancing bums missing for the full picture. I was there 5 times, three out of five - a bummer and spoiled appetite. Here is my review of the last campaign. "Blue-headed" comrades are constantly rubbing in the cafe, the smell in the institution is like in the wine and vodka department of the village. I stood in a queue of two visitors for about seven minutes, there are no cashiers, or they fry potatoes for half a bet))) Okay, I waited and ordered a combo for 14 with a tail, as a result, they counted around 16 rubles - God be with him. I received the order number, well, I think now I have to wait another 15 minutes (although there really aren't many people), after 1-2 minutes they announce that my order is ready. Strange, but pleased) let's move on. Combo: potatoes, grilled burger, pepsi, sauce. And let's go-: instead of the usual pepsi - pepsi without sugar (not scary, but still ordered the usual one), the potatoes are good - hot and delicious. I open the sauce - the shelf life is a big question, maybe the timing is normal, but where is it and how was it stored? It's very liquid and very acidic, but I know what it should be. I eat potatoes, drink Pepsi. It's the burger's turn, I open it, and there's baba Grunya "nataukla piggies." Vegetables were chopped with a shovel, bacon - nope, lard with a layer, 50 grams were not poured only, well, the cherry on the cake is mmmm cool, green, disgusting cutlet. Don't ever go there🤢🤮
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Анастасия И.
Level 4 Local Expert
October 21, 2023
This is not the first time the situation with delivery - the order is being carried for longer than 45 minutes, they declare about the promotion with a coupon as a gift in case these 45 minutes are exceeded - but in fact nothing. The feedback functionality in the application permanently gives an error. I wrote to the official Instagram about this situation, where I was twice assured that the coupon had been sent, and as a result, more than a day later - the same nothing. Burgers are delicious - there is no doubt. It is unpleasant that you do not fully fulfill your obligations.
It has become very expensive, they write in the advertisement 2 rubles, but in fact you give away 3 rubles, sorry, this is my opinion
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Максим Белазор
Level 4 Local Expert
May 28, 2024
On delivery - approx. On the spot, the disgusting experience of waiting 20 minutes for the simplest order, where an ice burger is thrown into the microwave.
UPD. Since Yandex does not provide an opportunity to respond to a comment, I am updating this review. The day of the visit is May 24, the order time is 22:12, order No.524954
I waited 20+ minutes for the order, as a result, the burger is dry, made as if it were on the dump. They didn't bother to give a straw, and the potatoes are very salty …