I waited a very long time for the order, they brought the wrong burger. It took about 30 minutes to sort it out, it was just awful. The tables are not cleaned, crumbs on them, sugar is very unpleasant.
08.04.22 2 burgers were waiting for exactly 20 minutes (20.32-20.52) with a relatively small number of visitors. At home, it turned out that instead of a double whopper with cheese, they put a regular one without cheese. Until today, everything was on the same level.
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Goldbach
Level 18 Local Expert
January 14, 2022
01/14/2022 - at about 16:20 - an employee at the checkout, whose name is Anna, took my order at the checkout, then collected it at the checkout, touching the potatoes with dirty gloves. Actually, I've been watching this. I don't know how you do it, but in my opinion, you can't do this not only because of covid, but in principle it is the transfer of a number of infections: she came into contact with coins with the same gloves. And is it normal when a person accepts an order, also collects it and hands it to the customer at the checkout?
Please have a conversation with her so that she no longer spoils the image of the organization and that she is more responsible for the health of citizens. By the way, the food was delicious, but the pepsi was too sweet, although about pepsi, of course, it is subjective
Check the order upon receipt for the number of items and temperature (sometimes cold) Waiting for the order is 15 minutes. It's a little cramped on a weekday. There are two toilets. Discount coupons on the website and app
If you want to sit in the company of youngsters, whom for some reason the staff does not expel, although they do not buy anything, then it's just an idiotic option. And chew on cold burgers. With mixed rustic potatoes and French fries, it's just an idiotic place. I recommend it to everyone.
The waiting for the order is long, vodka is often drunk on the second floor, the food is also often too salty, then they will put the wrong thing, the coffee is bitter.
We ordered a coupon 4216
Juice was put instead of 0.3 drink, nuggets instead of cheese medallions, and ordinary potatoes instead of rustic potatoes. None of these items were warned about. Also, the chicken King mozzarella burger has become worse in taste. I'm disappointed...
The impression is extremely negative
There is no cleaning, they work slowly, they give out without control - they do not look at who has 0.3 coffee to whom 0.5, and with potatoes it is the same - two L instead of XXL + M, they did not give a tea bag
The service is terrible
Sometimes we visit the institution with children. The children like it, the service is good, the staff is polite and friendly. A wish:- add a little more additives to ice cream, chocolate, strawberries, etc.!)))
I didn't like it very much, we were there for the first and last time... Everything is slow, the bun in the cheeseburger bottom crunched like a cracker, the sauce was not given (stamped in the check2 gave 1). 🤢🤢🤢
This institution has been extremely encouraging lately. The burgers are juicy enough, just in moderation. Against the background of McDonald's, in which, recently, burgers have become extremely dry, BK is definitely in the lead!
Dear moderators of the site, I kindly ask you to post my review! Or are you afraid of the truth?
An unpleasant situation occurred, my husband and I ordered two double big kings, received an order, opened the order at home and saw that instead of double big kings, I put two hamburgers! I understand that we had to check the order, but why is the staff doing this at all? Be careful, please, there is a very unpleasant residue left!!!
1. The service is terrible, the girl is rude!
2. We mixed up the orders twice, taking into account that there were no people.
3. A hair was found in the burger!!
4. All the products were cold