Today we took nuggets and a whopper, it tasted like it had been lying for a couple of days, the meat seemed to have rotted
Perhaps it's not the institution itself, but the meat supplier, but we were hungry and disappointed (((
But the wait for the order is high, two minutes)
the service is not good, the potatoes are not salty and the burger is cold, as if it had been lying in a prison cell for three years, the service leaves much to be desired, the situation is simply terrible
It's dirty everywhere. We waited a long time for the order, we would have waited more, but I went to ask the cashier why we were waiting so long. It turned out they didn't have tea, so they decided not to process the entire order.
Everything is done quickly.
We have to wait for a very short time.
The only wish is to provide stronger paper bags so that visitors do not get upset under certain circumstances.
There are no questions about food. But on the organization of work ... Maybe I got into an unfortunate evening, but everything is sticky everywhere, it was cleaned judging by the smell with a toilet rag, there are crowds of people everywhere and no one cares about anything. Not a bad place if you order with yourself, but I absolutely do not recommend sitting there and eating
It takes a very long time to collect an order
Those who place an order through the cashier are a priority
I waited 25 minutes at the kiosk
Horror
The staff is not moving
And as a result, the order was incorrectly assembled
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2
Show business's response
Олег Тюшкевич
Level 3 Local Expert
November 8, 2024
The burger was cooked terribly, the whopper is Belovezhsky, the meat is burnt and tasteless.
The quality is terrible at this particular address.
At the moment, I do not recommend this institution.
The food is normal, the service is good, there are no questions about both the food and the staff. The children were happy. I didn't like the fact that teenagers are sitting on the second floor and behaving obscenely. Vapes are smoked, and they are charged there. They swear, they play cards. There is also smoking behind the children's play area. When contacting the administrator, there was an answer about this: that they can't do anything. That's the only reason there is no desire to go to this institution.
We ordered 6 rolls with us with extra bacon, cheese and cucumbers in each loaf. The order was taken away, and at home it turned out that no additional ingredients were put in any loaf, and this is 18 rubles put in some uncle's pocket for a minute.
It's delicious, fast enough, but sometimes if you don't check the order yourself, then you can miss something at home, in general, the atmosphere is quite pleasant
The best burgers are only in Burger King. I really like everything about him. The only thing is that Pepsi is not as tasty as it used to be. Otherwise, everything is on top.
Trash place! Recently, we went to a different address or ordered delivery. Last week and today we came in, I'm shocked! I don't know who should be responsible for the order in the hall, but you have a big problem with this. A farce, to put it another way, it's disgusting to sit, the tables are packed with teenagers and there are "crowds" of friends near them, and the tables are mostly empty. Everyone is shouting, swearing obscenities, the floors seem to be spat all over and there is garbage all around. They left things on the seat while they went down to get the order, they were brazenly put on the table and a chair was stolen. It is better not to come here with a family, a child or a cultural couple. They run around the tables and play catch-up!!! I made a remark to the staff, the guy got up, stood there...some of the people left for a couple of minutes. It is better to spend money on the salary of one person who will keep order, otherwise adequate customers will stop walking.
On delivery - approx. On the spot, the disgusting experience of waiting 20 minutes for the simplest order, where an ice burger is thrown into the microwave.
UPD. Since Yandex does not provide an opportunity to respond to a comment, I am updating this review. The day of the visit is May 24, the order time is 22:12, order No.524954
The menu is standard, there are interesting suggestions. The ground floor is very cramped. There are a lot of teenagers smoking and swearing on the outdoor terrace. I'm not going there with the kids.
the burgers are dry, the drinks are diluted with water, the tables are poorly cleaned almost always, they cook for a long time, the toilets always stink, there are guards behind the building taking things and food,
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1
Show business's response
Анастасия И.
Level 4 Local Expert
October 21, 2023
This is not the first time the situation with delivery - the order is being carried for longer than 45 minutes, they declare about the promotion with a coupon as a gift in case these 45 minutes are exceeded - but in fact nothing. The feedback functionality in the application permanently gives an error. I wrote to the official Instagram about this situation, where I was twice assured that the coupon had been sent, and as a result, more than a day later - the same nothing. Burgers are delicious - there is no doubt. It is unpleasant that you do not fully fulfill your obligations.
The legendary BC on the stove. There are no drunks and homeless people, the students are on a regular basis. The filling on the qr code was done, inconvenient, but necessary)
I waited 20+ minutes for the order, as a result, the burger is dry, made as if it were on the dump. They didn't bother to give a straw, and the potatoes are very salty …