Clean , much tired rooms . The breakfasts are delicious, but there are no changes in the menu from year to year. A completely normal hotel 20 minutes from the center
When choosing a hotel, I read the reviews. Well, more or less. I decided to stay here. Check-in at 2 am, the girl at the reception is quite awake, courteous.
I promised not to write a review on the fact that there were no slippers in the room, but it forced me to stay here! You see, slippers are given in this hotel only in suites.... That is, choosing a regular room, know that after a shower you will walk barefoot on tiles and relatively clean carpet. Do you know why it's relatively clean? Therefore, if a nice girl had not provided us with slippers, there is a 100% probability that we would have walked in the room in shoes (and it's good that it's already dry outside). By the way, there are no slippers on sale, the girl gave them out of "stocks" at her own risk. The number is more or less. It turned out to connect to the network by calling the reception (do not connect yourself). The second striking moment is the breakfasts. Upon check-in, they said that the Cafe is open from 7 to 11 o'clock. Our visit at 10 o'clock turned out to be a visit to a deserted oasis, there is no one. No one came out to us for 10 minutes. Let's go to the reception. The girl who had already changed went to look for staff. We sit and wait. A sleepy girl comes up (not to say with a friendly face) and asks: Do you want to eat? No, we came here to watch a movie!! Realizing further that there are certain risks to order anything here, it was decided to have breakfast on the road… Having asked if there were any questions for us, we got into the car and... We ran into a barrier. 5-minute wait... zero reaction. We turn around and go / go to the reception (the guards are also not up to us).
Result. A hotel of the Union level, where they don't really care about their rating. I'm sure it will be more comfortable in roadside hotels.
Minus a star for sneakers, breakfast and a barrier....
The best value for money in the city. Yes, the hotel is not in the center, but the prices are very low. In the restaurant you can eat very tasty and very inexpensive. The staff is polite and attentive. I definitely recommend this hotel to budget tourists.
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Дмитрий Буренков
Level 7 Local Expert
July 11, 2022
I got into the hotel by accident, another hotel booked in Minsk turned out to be without hot water.I really liked the Arena Hotel, everything is done for a comfortable stay.Check-in is fast.The room is clean, the view is great on the city (we were on the 7th floor).Athletes stay at the hotel.They didn't take breakfast.Although we stayed for one night, I advise you for a long rest)
I myself from Moscow, well, it took me to pick up a man with things, one day I went to Minsk..
At 17.00 on Sunday in Minsk, I wanted to have lunch with something national like borscht and draniki..
Yandex maps gave 5 points where it is possible to eat, of which only the restaurant at the hotel worked..
The bartender served very quickly and then talked to him mentally for 3-5 minutes.. the food is delicious, but 17 Belarusian rubles for a set lunch are almost Moscow prices.
There is a large free parking in front of the hotel.. However, with a barrier that was opened on Sunday.
A very nice hotel, but there are no slippers and a bathrobe.
New and fresh renovation, does not smell of smoke, which is very nice. Beautiful view from the high floors.
The worst service I've ever met.
1. We left a reservation for a double room with separate beds, settled in a room with one bed. The receptionist on the call moved to another room corresponding to the reservation. Okay, thanks, it happens to everyone - we've improved.
2. Keep in mind that the price indicated per day is actually indicated 22 hours in advance, since you can check in no earlier than 14.00 and must leave at 12.00. Did you arrive 2 hours earlier?! It doesn't matter! Pay 50% of the room rate and you will fall into the category of "early arrivals". The scheme "checked in earlier-checked out earlier" does not work.
3. There are minimum claims to the room as such: a broken hand shower holder (not critical, you can hold it in your hands), no disposable slippers (maybe not provided for three stars), but you can put a floor cloth in the bathtub (puddles from wet feet do not evaporate! ). There is no kettle in the room, but there is a cooler with hot and cold water on the floor. It's just a pity that the next morning I was thirsty, but there was only enough water for half a glass.
3. During the check-out, I stood at the reception desk for about 20 minutes, as I needed an invoice and a receipt for payment and accommodation. There was no queue, they just couldn't find my receipt. But they found it, though in the trash, but they found it! Thank you for apologizing and carefully pinning the receipt to the bill.
4. Admin guys, if you are reading this review, please know: You tried very hard to spoil the impression of the hotel and you succeeded.
Great hotel!! This is not the first time here and in the future he plans to stay here only.
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Елизавета
Level 7 Local Expert
February 28, 2024
Large room, beautiful view from the window, quick check-in.
One of the disadvantages is that the extractor hood in the bathroom works quite noisily.
In general, I recommend it!
Everything is fine, I was here for a long weekend in February... I am happy with everything, the room is on the 8th floor ... For two days about 5 tons / r.
Clean, comfortable, 3 minutes walk to the arena, a little longer on weekends, because the market is open between the hotel and the arena and you can have a delicious barbecue 😊
It takes about 25 minutes to get to the city center by taxi
The hotel is super!!! Everything is at a decent level.
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Дмитрий Сергеев
Level 13 Local Expert
March 11, 2024
No slippers. Of the soap accessories, only shampoo. There was a slightly unpleasant smell in the room. In general, everything is great for a short stop.
Great hotel. I've stayed here several times already.
Super attentive and courteous staff. They will tell you everything.
Very convenient private parking.
Luxury rooms with magnificent views.
If on your own transport. that super place. If you walk, then you need to get to the metro by public transport several stops.
minus 1 one star for the restaurant. One waiter has been working for a very long time.
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дмитрий шаповалов
Level 7 Local Expert
February 5, 2024
I didn't expect anything better, it's a pity that the hotels are wasting away so much! I was surprised by the rule from the Soviet past "guests only until 23.00!" in general, there are better hotels in Minsk!
It takes 10 minutes by taxi from the nearest metro station Partizanskaya. The staff is friendly, the room is clean, but smoky. A restaurant is a big word. Breakfast is not worth the money.
Everything seems to be neat and clean. But there is no corny bottled water in the room, there is no kettle. To get boiling water, you must definitely call the reception. The restaurant is open from 8 to 8 pm. The only entertainment is a bar and billiards until 11 pm. And they have trouble with the work of the program, they do not calculate the cost of living correctly, as they eventually paid extra.
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KOT
Level 7 Local Expert
October 10, 2023
Very nice hotel. Lovely rooms. Attentive and friendly staff
Stars by the number of stars. I didn't like the answer in the restaurant, "we have a team of athletes here, we can only cook something simple for you," and then I didn't even want to continue the dialogue. Customer orientation is weak.
I didn't like that there was a cooler in the corridor, and the door to the room with a strong door closer, you take two glasses! you take out the card to get into the room later, somehow open the room without putting the glasses on the floor, the light goes out and put the glasses by touch. It's worth thinking about something in this direction)
We booked a room a week in advance, when we arrived it turned out that there were no rooms, only a suite, but it is more expensive and the last one is free. I liked the hotel, but you can also stay with the children and spend the night outside.