A great place for a winter vacation with your family! We arrived for the New Year. It was a frosty winter, but the owners of the hotel are very attentive people, they provided us with a heater. I was pleased with a pleasant bonus: baskets with tangerines, lemons and oranges were freely available, take as many as you want! The cuisine in the cafe is beyond praise, real homemade food. The children were entertained by animators, the atmosphere was very festive, and the New Year's fireworks were just great. Great hotel, I recommend it to everyone!

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Наталья Г.

Level 2 Local Expert

Of the advantages, I would like to mention a clean, warm pool, neutral and up-to-date renovation. That's all, unfortunately. The staff is unfriendly, except for the receptionist Natalie, but she is quite absent-minded and you won't get much help from her. The local staff looks askance (sorry, but it's true), two-faced. Anyone who writes about delicious food, I'm shocked. We went there ourselves after reading such reviews. In fact, it doesn't taste good at all. Sooooo simple food. Sausage and cheese of unknown quality, I don't remember cottage cheese on the menu at all. But in Abkhazia, everywhere was tasteless, in my opinion. During the week of our stay, we never cleaned up, we didn't even take out the trash. The receptionist told me that cleaning is on request. But the garbage can be taken out in a week. 10 minutes walk to the sea. It suited us. Go through the back streets, but it's the same everywhere. In general, the impression is twofold. If you are not embarrassed by poor food and lack of hospitality, then you can go. But I have no desire to return, as well as to Abkhazia in general. It's a pity(((

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Ольга Пугачева

Level 7 Local Expert

I've always dreamed of going to Pitsunda, seeing the century-old pine trees, and diving into the purest sea - dreams come true, and my family and I are finally here! I am wildly delighted with the nature of this protected place, although I have been to other subtropical countries before, there is something to compare it with. The scent of the unique Pitsunda pine, the gorgeous beach and the magnificent sea ❤❤❤ Fell in love once and for all!!! A little bit about the hotel itself, perfectly clean, the hotel staff work like bees from early morning until lights out, any whim of the guests is not ignored, everyone will help, prompt, bring. Moreover, I would like to note the sincerity and benevolence. Thank you so much for such a service I would also like to express my gratitude to the owner of the hotel, the beds are comfortable, the new mattresses are very soft, the linen and towels are snow-white, the smart air conditioner with IFeel system and quiet night mode. Thank you for taking such care of the guests, it's worth a lot!

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