A nice cozy hotel, the territory is not large but cozy, well maintained. The beach is clean, there are always free sun beds. 5 pools, 2 for children and 3 for adults, 2 of them with slides and one with direct access only from your room. The food is varied but typical for all hotels in Turkey. Sometimes it seems that the menu is the same for all hotels in Turkey. Lots of fruits, watermelon, melon. Grilled vegetables and meat. Soups, only 2 types. Well, Asian cuisine is not their thing. In general, you will not stay hungry. There is also a mini club for kids. The staff is friendly and courteous. The rooms are excellent, spacious, freshly renovated. We had a family room of 2 rooms. A wide variety of alcohol and cocktails. For coffee lovers, I found a normal coffee bean in only one place. It's on the terrace, overlooking the pool, the rest is powder. The downside for us was the Asian cuisine, wooden mattresses on the beds and terrible pillows. I woke up in the morning like a broken trough.
We had a rest in September 24. A good hotel , price = quality. There is a lot of food, it is varied, delicious, there is always and everywhere 🤣The staff tries hard, it's always clean. The sea is just magical. The entrance is almost immediately deep, but we like it. Lots of sun beds, there's always room. The coastline is large. Cleaning is also good. Very tasty restaurant on the map, Turkish. You overeat, even if you don't want to))) everything is nearby, the pool, the beach.
There were vacationers here who say, oh, but we were in another place and it's better there)) I do not understand this)) price-quality) here at its price is very very even 👍
And by the way, we met from Germany, they have exactly the same price for three of us)
A great hotel,especially for those who have children,excellent varied food,they cook with a soul,delicious fish is always on the grill,there are a lot of drinks,drinking water in small sealed containers is a lot,coffee is in the vending machine and brewed in the bar,everything is clean,there are many excellent pools,slides delight especially where there is a playground,bars near the pools are excellent, too, everything is delicious and varied, cleanliness everywhere, flowers, beach sand, sea clear turquoise water entrance pebbles strong waves, we were here for two weeks and did not want to leave this Paradise, I recommend this hotel 100%
I liked everything. Constant cleaning of the territory, the beach, the restaurant. Everything is very clean. The restaurant is decent, lots of dishes and snacks, delicious fresh food. Fruits include apples, watermelon, melon, less often Nectarium, pear, grapes and plums. There are soups, but no porridge at all. I liked the room. Special thanks to the manager Mustafa, a very pleasant intelligent man with good Russian. But the whole impression was spoiled by the incident at the dinner on the last day of the stay. The waiters in the restaurant only clean up the dirty dishes, do not approach, do not offer anything. But for money, they will just circle and lick foreigners. That's the kind of guy who took over the whole table for his benefactors. He put 2 glasses of wine, a table for 4 places, I was the 3rd. She put down her plates and began to eat. He came up and demanded to go to another place. When I didn't leave, he just took my food away! This is an unheard-of audacity and humiliation for a guest! Naturally, I complained to everyone I could, but... Everyone apologized except him. He still didn't understand anything. So these are the moments that happen in a 5* hotel. This is, of course, a stain on the rehearsal and very unpleasant!
We had a rest in the first half of September. Wonderful rest and service. We arrived at 7 a.m., immediately went to the sea. The sea is warm and clean. The beach is sandy, the sunset is good, 6 large awnings over the sun beds.Many families with children were vacationing. They settled in on time, at first they offered minus 1 floor, but we said: just not the 1st and without a sea view. The room was given on the 2nd floor, in a new building. Beautiful, gorgeous. The buffet restaurant is a special delight. A variety of dishes, beautifully served, large halls for vacationers. The organization of cleaning in the restaurant and on the beach is at the highest level. The staff is Russian-speaking. Vacationers 50℅ Russians, 50℅ Poles.
There is a positive guy in the lobby bar, Mohamed.
There are markets and a pharmacy outside the hotel.
The rest was very pleasant for us and for those who shared their impressions with us.
A good family hotel, the sea is located very close, which is extremely convenient, clean, the beach is clean, a variety of menus, clean rooms, multiple entertainment programs for children, polite staff, of the cons, only since 2024 a new building has been added and there are significantly more vacationers, which accordingly increased the queue at the restaurant and bar, perhaps this it will be decided by its own restaurant in the new building, in general, I recommend an excellent hotel
September 24
Pros 1 Private beach, close to the sea,clean,there are enough sun beds for everyone 2 Normal animators (there are programs for children)3 A lot of food (monotonous), a lot of sweets (but only for dinner) 4 You can explain yourself to the staff in Russian or English 5 Tolerable alcohol (local)imported is not poured willingly, but the money is sharply 6Cofe, the tea is good
Cons 1The staff is polite if everything suits you (they arrived in the evening and settled with a view of a field with sheep and the stink from the grill, although they paid with a view of the sea)They were relocated after two days of promises and in the aftermath of the scandal 2 They forget to clean the children's pool, in the evening the whole territory stinks of urine (not every day) 3 Slot machines for children are paid 4 A water scooter costs space money (it is constantly on the joke)5 Going to a restaurant is an empty pastime (we ordered a beef steak, waited for more than an hour, did not have enough patience, the hungry left ) 6 The sauna is generally tin.Only the Finnish one works.You come out of the sauna and there is nowhere to sit, you just stand near the shower.The hammam is dirty, the taps do not work, the tiles are chipped off on the walls in places.You can not take a pilling brush to the sauna (as the staff explained to us, we take away their salary )they do the pilling for a fee themselves.The Jacuzzi is not working because the engine burned out last year.7 Fruits watermelon, melon are not sweet.There are pears or plums, but they are immediately disassembled and they are no longer brought.There is no seafood (there was one fish day in 8 days, but it is so-so).
8 There should be discos on Wednesdays, but the room in which they should be looks like a pigsty.There are neglected cigarette butts (launched on the table), a terrible stench of dampness and garbage.Therefore, no one goes there (the staff wonders why?) 9 wi-fi is just for show, it is not possible to download even Google maps, let alone video information.True, there is a paid one (the password can be purchased from the "polite" staff), but its quality is also poor by 2c minus
At the ultra all inclusive hotel, it does not match even half
It's definitely not 5 stars
Positive
1 Great truth coffee from the 11th day Turkish
2 Tea in colorful teapots
3 Clear sea, comfortable temperature
4 Good two pools, a very shallow children's pool is really cool. They say that there is still some kind of children's pool, but it was closed on our arrival.
5 There was a playground for children and 2 times a week there were animators
6 Spend good interesting evenings, discos, karaoke, etc.
Minuses
1 WiFi is free only at the reception.
2 The beer is terrible
3 Got into a room that had problems with the door and asked to move in. There are no seats. They promised to fix it the next day until the end of the rest and did not fix it.
4 All cocktails in the bar score 2-3 is neither Negroni, nor Cosmopolitan, nor Margarita, what seems to have been mixed and received.
5 Shower by the sea, all the taps are broken, it's still an adventure to put them on
6 The safe did not close, the help of the local kuliben did not help
7 There seems to be a lot of food, but it is scarce, there is not always something to feed the children
8 Soap shampoos in dispensers of unknown quality
9 In the morning, coffee is only in Nescafe vending machines, as for me it is disgusting
10 Slides very often breaks
11 Food is not available at any time, from 14-19 you can only eat sweet cakes and coffee, tea in a kind of restaurant. Not an option for small children.
12 Lazy cleaners find any reason not to clean up, reschedule the cleaning for tomorrow
It 's a very gorgeous place. If you are interested in details, I will tell you in detail. Ultra all inclusive. A gorgeous room. Beautiful beach, clean sea, lots of delicious food, European level of service, excellent staff, wonderful shopping, safe in the village, hammam, massage, walks, restaurants, shops are excellent.
Great hotel. We liked everything, built a new building with modern and beautiful rooms. The food is delicious, a large selection, baklava every day. Cocktails are only made well at the pool bar. The minibar is replenished with sweet drinks only on the day of arrival, it wasn't like that before, maybe due to the closing of the season.
The hotel is nice with a wide sandy and pebble beach. The food is good, there is a choice. The tour in July was paid inexpensively, so the hotel is worth the money. The territory is small, but there is a place where you can go for a walk with children you will not get bored.
A good all-inclusive hotel. Alcohol is local in abundance. Bartenders are fast. A beach with sand and a large number of sun beds. A long canopy. Well-maintained territory with two pools with slides. If you like good alcohol, buy it at Duty Free. He's not here. Food is plentiful. The range is wide.
In principle, a good hotel, the food is varied, the territory is small, but there is everything you need. The disadvantage is the housekeeping service. Sometimes they clean perfectly, and sometimes they won't even throw away the bucket. But it depends on the person. Excellent entertainment program in the evenings. In general, I recommend it for rest.
Good day! From 05/23/2015 to 30.05 we rested at the Washington Hotel. Suddenly, everything was great!!! We drove literally at random, but the hotel exceeded all expectations. 1st: friendly Russian-speaking staff. 2nd: cleanliness in the rooms and throughout the hotel. 3rd: excellent nutrition. 4th: unobtrusive animation. 5th: the beach is cleaned every hour. 6th: there is enough space for everyone, both by the pool and on the beach, if there is a shortage, sun beds are immediately added. 7th: the price in the shops at the hotel is lower than in the market. Many of those with whom we talked are not coming for the first time, and this is saying something. We are also ready to return to this hotel.
Good time of day. My name is Ivan Ivanovich. I want to share my impressions of the trip. The hotel does not pull its five stars. The room is generally normal, there are no shelves for clothes in the closet, there is no air freshener in the shower, there are no bathrobes either, there is no stationary air conditioner to adjust the direction of the air, and at night they save money, it blows simply, but does not hold. You can close your eyes to the rest. The common corridors are stuffy. The food leaves much to be desired, there is no diet table, the food is monotonous and greasy, you need to stand in line for meat, there are not always enough tables. Beach towels are not changed during the day, the smell from them is terrible and they are given out from nine in the morning. The beach is good sand , the entrance to the sea is small pebbles without shoes, the entrance is not very good. The sea is very comfortable, there are not enough sun beds closer to ten in the morning, there was even such a thing from the sea, but there is no one sunbed, it is not very comfortable. The pool has never been entered. The territory is small, palm trees grow. Animation is generally normal. Yes, the first time I encountered in a five-star all-inclusive hotel, Wi-Fi is paid.
My assessment is that you can find better hotels for this money, we will not return here and we will not advise our friends.
We flew to Turkey for the first time and after reading the reviews, it was a bit fast, BUT what they wrote was probably written by "greedy" people)
We liked everything very much, the pools (children's really cold), the beach, the sea-fresh milk
Sun beds were always found
I also arranged the room (if you are going to look for shoals, then you will find them, but we went on vacation)
Any alcohol to choose from, there is even an imported one in the lobby bar, where we took whiskey and belis
I also liked everything about the food and the child had something to eat
Ice cream and tortillas from one to four
We went to the animation only in the evening, at first my daughter danced, different shows started at half past 10
I liked the foam party before our departure, but we didn't get to the Turkish Night(
In general, we would return to this hotel again🥹
A very good hotel, the interior is beautiful, the food is very tasty, there are two swimming pools on the territory of the hotel, one at the back of the hotel and the other in front, it takes less than 3 minutes to walk from the hotel to the sea, because it is located nearby. There are also small shops for shoes, clothes and souvenirs on the ground floor of the hotel. The hotel is gorgeous
Nice hotel. The perfect sea. Delicious food. The rooms are clean. Friendly reception. They know Russian. A wide selection of alcohol. There are many food outlets on the territory
The location is good, but the food is very modest. And queues are always and everywhere, at meals, in bars. Alcohol is of very low quality. And I don't compare this hotel with luxury level hotels, we always go with the average Turkish fives.
A nice big hotel, the food is delicious and varied, especially pleased with the choice of desserts! The water in the sea is clear, the beach is clean👍🏻Beautiful interior in the room
The hotel is just great!!!! Thanks to all the staff, they are smiling, helpful, pleasant and prompt. The food is delicious, the drinks are varied, the hookah is super. We are 100% satisfied%
They live with a small child with windows opening onto the main entrance, you can't sit on the balcony: you constantly smoke, and at night the yelling and laughter of guests at the entrance, even with a closed balcony it is impossible to sleep. I understand making noise at 10 p.m., but at 2-4 at night. It's not serious. The receptionist at the reception is sorry for the disco until 2 am. ! And they don't offer anything at all! It only happened once after my question, and what should I do? they offer upgrade rooms for money. For money? Like it's my problem that I can't sleep? You can't hear the music, you can hear the guests and the staff CAN't do anything. I went at night and asked the guests to be quiet at 2 a.m. And the staff just blinked, especially there was one employee who was either afraid to say a word, or did not do anything on principle, because I refuse the upgrade.
I wasn't the only one, obviously, who was shocked by the night noise. I heard the neighbors' balcony opening and loud indignation.
They pull money in everything. In everything. Although it would seem that he came on vacation, having already paid for everything.
It really spoiled the idea of the hotel and the staff. There is no customer orientation at all.
I can't evaluate it objectively after such a game.
A good budget five
The territory is not large, but everything is done competently and comfortably
The room is good, decide for yourself whether you should give something else when checking in, we arrived at 11 am and for a small fee we were settled within 15 minutes in a room with a sea view, 5th floor, I think so the best views (there are rooms with a view of the construction site and a view of the wild surroundings)
The food is varied, the food is delicious, the staff is friendly, but like everywhere else they count on tips
With children, you may not like this hotel, there is no animation, we rested 04.10.2023-15.10.2023 restaurants a la karate closed at the end of September
The contingent is mainly Germans and Russians
There are shops at the hotel, something in them is cheaper than at the local market
There are two small markets nearby, the prices were not pleasing
We went to Manavgat every half hour there is a minibus from the local bazaar, the stop is designated D the cost is $ 1 or 25 liras per person
The bus brings you to the bus station and there you change to another one, to the bazaar or nowamoll the fare is 15 liras, the drivers will tell you where to get off
There are many stores in novamoll that we don't have
I recommend the letim application downloaded from Google play registered and received a virtual Turkish card that I can replenish from the Russian one
Yes, there is a commission, but you will also not buy the currency from the Central Bank
With this application, you can withdraw cash and pay in stores where they accept payment with a QR code only in lira, and you need Internet
I liked using it
The search stopped at this hotel.I was with my daughter for 7 days and 6 nights from 05/11/14 to 05/18.24.briefly about the main thing))They settled in right away.we arrived at 15. the food is sufficient.not dietary, but if desired, you can choose, although a lot of fried.My daughter barely had French fries, at first I struggled, but then I added vegetables...the trouble was with sweets..cakes...It was a minus for me...fruits-strawberries were given once, apricots were still greenish, apples, pears, watermelon, melon every day.bananas a couple of times.fried fish, stewed vegetables, rice, cutlets,soups for an amateur...There has never been a lentil.There were theme nights three times in the evening-Mexican, Japanese...rolls are not very good, to be honest.I really liked the water from the drinks-200 ml ... in cups.the juices in the restaurant are apple, peach, pineapple.There was only one non-alcoholic cocktail in the bar.there were 8 types of cocktails in the bar. There was no imported alcohol.A martini is a vermouth.plus, small bottles of 50 ml are added. And add juices and ice.As for the food, I want to say that everything is fresh.if you don't take salads with mayonnaise.There is a pastry shop cafe.coffee, tea and cakes.There are 4 types of ice cream-lemon, vanilla, caramel, pistachios.snack bar -near the sea.You can have lunch.the beach is wide.pebbles to the water. The sand is where the sunbeds are.It was out of season, there were a lot of places.There are parachutes, boats, quads on the beach.camel, pony, parrots.The room is comfortable.mattresses want to leave the best, my back hurt a little.there were 2 beds. a lot of soap, shampoo.towels in the room are changed every 2 days.the territory of the hotel is small, but we were not bored.the pool is large,animation aerobics,zumba,children's disco.show.the hotel has a sauna, but the pool inside is very cold..you can go to the market, there is a pharmacy near the market, a taxi stand.You can go to NovaMall.from the parking lot there is a 20-minute 20-30 bus to the bus station and a 10 bus to Novamolla-there is Waikiki ,migros.the fare is 50 lira one way.1 lira is 30 rubles and so on... one of the disadvantages is poor Wi-Fi.it is better to buy a VIP.7 euros...although they say that for 3 days, they do not turn it off.beach towels are not changed for free.It's not very comfortable.and in the evening, if with children, the room is on the pool -very loud...it's good when there are events in the amphitheater....and the backyard has windows on the construction site and a field with goats...The service is good, but the Germans are better)))).The staff doesn't all know Russian, but it was easy.the conclusion is that the hotel is good, but if there is a choice, we will go to another one.not again...only if the price is lower
I liked the hotel, good rooms, a beautiful beach on the first line, always free sun beds, the only minus, in my opinion, is food, there is always something to choose, but the assortment leaves much to be desired, although there are no complaints about the quality
A small beach. It is impossible to stay in the room from 17h, fish begin to fry and a wild stench in the room. The breakfasts are meager, lunch and dinner - you can find something edible. Do not take rooms with sea views, in the evening music until late and karaoke)
The sea itself is good, the depth is 2 meters from the shore, I liked it.
We rested in this hotel for the second time (in 2018, and in 2022), a good hotel in the price-quality category. The territory is small, but everything is very compact and cozy. The beach is gorgeous, there are always sun beds, this year we have updated showers, changing rooms, and lounges around the pool. But it is better to take a room with a sea view. The rooms with access to the restaurant are very noisy, I think. The food is varied, a lot of fruits, always fish (dorado, sea bass, trout, there was also tuna), you definitely won't stay hungry. Cocktails in bars are also worthy. Good children's animation. The SPA area is beautiful, everything is brand new, we went for a massage.There is a small market nearby, and a large Lyra shopping center is a 15-minute walk away. Therefore, if you do not qualify for luxury, consider this family-friendly hotel!
Absolutely deserved 5 stars
This hotel has hit the very heart!!!
The staff, the service, the food, the sea, the room were all fine.
The hotel employs wonderful kind people
We had a room with a sea view
Two adults and two children aged 3 and 5. It was our first vacation together and everyone was happy here.
The sea is the purest.. The only thing is not a very convenient entry into the sea. But tolerable. The children enjoyed playing in the sand and collecting pebbles. There is also a playground in the shade of a swing and a slide. Every evening there is a children's disco then for adults.
Another big plus is that everything is located compactly.
In general, guys, feel free to choose this hotel
You will not regret 100%
We came back yesterday and we already want to go back.
We had a rest from 15.05 to 21.05 2023
Good afternoon. It's horrible. Why wasn't they warned about the departure at 12.00 p.m., but in fact they took $ 90 rooms for 6 hours. The main thing is that neither the hotel reception nor the representative was warned. Although I came up to clarify at 11.50. The employee called the management, otherwise it did not begin to figure it out. And they said that they would not watch the cameras, and the reception staff did not verbally warn, because it is written somewhere there, and he should not speak. The question is, who will refund $90 for such terrible service and attitude? They took the money, but did not issue the accounting document. I'm waiting for an answer. I will go on to find out on what basis the money was taken, without warning!!!!!
The Washington hotel is very good, the room is clean, the fifth floor with a balcony is the best floor for a room, silence and a breeze yes! This is a budget five at a very good level, the beach is well maintained in the hotel itself on the ground floor shops do not overstate prices and they themselves talk about it then you realize that there is decent food there are all drinks alcohol from local producers normal friendly staff all rooms are cleaned daily, the mini bar in the room is replenished with water there are water sports on the beach on average, the price is $ 65, everyone speaks Russian almost as a FAMILY hotel, keep in mind the age category here is pensioners and young people with children and their parents if this sime tandem is shaking anyone, see hotels where this is much less or hotels 18 + animation is both children's and adult every evening. Were you satisfied with your stay in this hotel
One of the nicest hotels in manavgat. We rested for 10 days. The food is varied, there is little fried food, which is +. A lot of stewed, steamed, boiled food)
Alcohol is generally normal, better than in Egypt.
Animation every evening, children's discos are also there. The beach is normal, the entrance is relatively flat.
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V_78Rus.
Level 23 Local Expert
May 12, 2024
Great hotel! Large territory, lots of different entertainment, friendly staff. Delicious food, private beach, good alcohol, large swimming pool. There is an amphitheater in which various shows and performances take place in the evenings. Within walking distance from the Alibaba Bazaar hotel.
Overall a good hotel, only the sauna and hammam disappointed. They are declared as free, but if you do not pay, you will not get hot water in the hammam.
We are resting with a child of 5 years old now . We arrived on June 16th for 10 days. I don't see any disadvantages. Well, if only the territory of the hotel is very small, but nevertheless there are cozy glades under palm trees, you can play football and badminton with a child. The hotel is on the outskirts, there is a small market 200 meters from the hotel. The prices in the shops at the hotel are really lower than in this market. Everything is very well located on the territory. The bars are all under canopies. The food is very tasty. A rich selection. Well, the fruits are not very good (hard peaches). Watermelons and melons are normal every day. There is a huge beach, there are always places, you will also find places by the pool. The cocktails are delicious, the wine is delicious, the champagne is also nothing. Tortillas are baked at certain hours. Ice cream is also on the clock, but that's a good thing. However, there was one drawback. They tried to move into a room with a poorly functioning air conditioner on the first floor. I didn't care about the floor, or the view. But a weak conday in this heat is an ass. They tried to convince me that after 5 minutes of work, it will start working normally. We waited and didn't start. They said that there are no more rooms, it works the same everywhere. But we still found a room on the 4th floor with a French balcony and a perfectly working air conditioner. thank God. View of the field. But it's very good. So the rooms themselves are very decent, spacious and cozy. The staff is very friendly, there are many Russian speakers. Overall a good hotel.
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Екатерина Р.
Level 9 Local Expert
September 8, 2024
We took a family room, since according to the photo it is a full-fledged 2-room room with 2 windows, in fact there are several such rooms in ethel, and the rest of the family room is a long standard with a partition with a door in the middle - as a result, the children's room at the front door is deaf, without windows. Disappointed. The food is fine, the territory is small, the beach is sandy and pebbly, there is evening animation for children
Good evening. We had a vacation with my husband in September 2022. In short:: the territory is small, but cozy, everything is thought out. You won't be hungry. A lot of different drinks, decent wine (I drank), my husband drank wine, tequila (also normal). There are always free sun beds on the beach and by the pools, no matter what time you come (this is important to me)!!! The staff is friendly. But I would especially like to mention the most smiling, good-natured, caring girl named Alyona, who met us on the beach from the first minutes and answered all our questions (better than a Representative from a tour operator) and then we used her information for the whole vacation. It's great that there are such people in the hotel, the hotel was lucky and her employer was lucky (she works from a store (located on the 1st floor of the hotel), where we bought jackets for ourselves at a very good price). You won't regret taking a look. And of course, there is also a negative point from the trip: do not be fooled by shopping in the olive museums, where you will definitely be taken after some kind of excursion and you will get tired at very very inflated prices and products (butter, milk ..) the brand that I didn't find on the Internet.
A wonderful hotel! Wonderful staff!
Very comfortable, despite the fact that we were placed on the 5th floor and there was a small room for three, we still did not change and we were satisfied, then on the contrary we were glad that we stayed here with a good view!
The buffet is good! There is a wide variety of fruits, there are always vegetables, greens! There are a lot of different meats, there are for every taste!
"Everything is turned on" cannot BUT please, free drinks, ice cream, desserts.
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A separate great love for the SPA in the hotel itself!!! For the first time I meet such a kind atmosphere, where everything is gorgeous! And the people, and the place, and the massage, and the services! I have not seen such a salon in Kazan anywhere else! I'm ready to come back again for him! And to the massage therapist - Pushkin 😁
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There are slides, though only two and they work from 10:00-16:00, but they are very, very cool! I'm a roller coaster fan, so I liked it!
The sea was very warm and clean! And most importantly, it was nearby!!!
In general, I'm ready to go back there again!
They were from 29.05 to 08.06.2023. Let's start with the cons, there is a construction site nearby, there is a rumble, there is a river nearby, into which water is drained, which spreads over the sea in a huge yellow spot.Arriving in cold weather, the pool downstairs is not heated, when asked to turn it on, they said it was not the season, the temperature in it was 20 degrees. There is enough food, but there is no wow effect, nothing superfluous and super tasty. The staff is wonderful, special thanks to the animation, as all the movement by the pool, movement and games are there, there is a mini club for children.
We were at this hotel for the second time. A very cozy hotel, not Luxury and not premium. Excellent food, delicious cocktails in the Pool bar, very friendly staff, the room was changed without any problems (two were offered to choose from, the 5th floor is stuffy in August, no air conditioning in any way). Among the disadvantages - it is stuffy in the lobby, there is garbage on the beach, pebbles when entering the sea - it can be inconvenient. The sea is beautiful, although sometimes the waves washed up the garbage. Let's go here again.
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Aleksei Semenov
Level 8 Local Expert
October 24, 2024
It doesn't exactly pull for 5, there are no washing accessories in the bathroom, order is not maintained, the staff's attitude is as if you are not there after you checked in, the safe broke, they refused to replace it at the time of sitting, towels do not smell delicious, three people were poisoned, medical assistance was provided, yes money)