A very strange SRT. They are deliberately trying to "keep their mark", but in reality they are insincerely hiding something.
I came to them after buying a coupon for the promotion on one of the websites. I haven't read any reviews. I just wanted to make a collapse-convergence. When registering, I was somewhat alarmed by the question "the reason why you are doing the collapse is convergence" - well, okay.
They demanded the keys from me so that the master could drive the car into the box. I immediately clarified, "how can I see what the master is doing to my car?" And then the "picture" changed dramatically: competent specialists SUDDENLY began to cheat.: What do you want to see? What do you want to see there? And, in general, this is prohibited by our safety regulations - OUR PRINTOUT WITH WHEEL ANGLES SHOULD BE ENOUGH FOR YOU. Naturally, he refused to entrust his car to them.
I came home and read the reviews on the website where I bought the coupon: they are trying to impose additional services + another person brought a photo where it is clear that no one touched the adjusting bolts, although they took the money for adjusting the camber. At other service stations, you sign a safety document and can be present during the manipulations. They won't let you in here, which means they're trying to hide something.
Be careful on the way to the service station - the track is very badly broken for the last 300-500 meters. The asphalt is good before this broken road. They are located near the ring road. The office itself is not bad with a waiting area for clients (along with managers).
I came for computer diagnostics. The Check Engine lit up. It feels like it twitches with a little more pressure on the gas pedal. I was sure that the gaps were in some kind of cylinder, which I immediately said in the service. But according to the diagnostic results, they reported that there were no passes. There is an egr valve error. Plugging it with a finger, they decided that the problem was not in it, but in the fuel system. We started with the least. Replacing the fuel filter. It didn't help. It was decided that the pump was low pressure. They ordered it and replaced it. It didn't help, but the car also started to stall, which was not the case before arriving at the service. Then it was assumed that this was the fuel pump control unit. We ordered it. Replaced. They said it seemed to help, although there are ignition gaps in the 4 cylinder... And they weren't there right away? Why did they suddenly appear? We removed the errors and gave the car back, in fact, without repairing anything. The car was also twitching at acceleration after the service. And after 200km, an error came out (check engine).
Total: -1200 white rubles. Lost 1.5 days. I do not recommend it!!!
Everything is fine, I recommend it. We serviced the e-golf - replaced the oil in the gearbox, even though we saw it for the first time. There were no problems, the cost is quite moderate. I will, if necessary, contact you in the future.
I think the best service station in terms of quality-price ratio. The approach to each client is individual. I repaired my Seat Leon. In general, I am satisfied, I recommend it. Vyacheslav.
I addressed them for the first time. Initially, I liked that there was no obsession. I wanted to change the oil for the promotion and just see what kind of service. The oil was changed, at the same time they said all the shortcomings of the car, while they did not ask for money for the inspection. Well done! We calculated how much the repair will cost, after Atlant-m the prices are adequate. With this approach, I will close all their questions.
When recording by phone, it was said that the repair time of the car would be about 1 hour and the estimated cost of repair was told. I arrived by appointment at the agreed time. After 1 hour it turned out that during this time they only managed to lift the car onto the lift. It became clear that if the master gets free and starts working, it will take another 1.5 hours. In the conversation, it turned out that no one was interested in my time spent.
A difficult repair was carried out efficiently and promptly. The staff is helpful, I recommend it.
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И М
Level 11 Local Expert
November 22, 2024
Not a very convenient check-in, through the dead road in Sennitsa (at the same time, you can check where the knocking is in the suspension :). They do not want to change one faulty silent block, they offer to replace all the silent blocks and the camber bolts of the rear axle. If only they would be offered to change the entire lower jaw at the dentist instead of one sick tooth!
I came to adjust the front axle on a Citroen C5x7 in May. After running 3 thousand tires in the trash. Not competent specialists in collapse-convergence. I do not recommend it!
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Закиров Тимур
Level 21 Local Expert
December 25, 2023
Excellent service. I brought Vesta here for THAT, plus the handbrake was faulty. We did everything well, without complaints. Overall, I liked both the approach and the quality. Recording a few days in advance, in my opinion, indicates that many people trust this service.
There is a waiting area for "patients", sofas, TV, socket, coffee machine. In general, I recommend it.
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Андрей Т.
Level 11 Local Expert
April 13, 2024
The second Tiguan, the warranty is over, it is necessary to change the oil every 7500, soon the chain, make the suspension and brakes, oil in haldex plus remove the tank and sort out the entire fuel system. You could make money on me indefinitely. What we have.
The steering rod was changed- the steering wheel was set crookedly.
We changed the pads - no one was confused that there is an anti-vibration plate on 3 pads, but not on the 4th. They put it as it is, they didn't ask, but she was just lying next to it.
I came for a big renovation and that. We agreed that they would take me to work on Wednesday at lunch. I'm calling myself on Saturday morning. We haven't taken over the car yet. Call me, discuss the deadlines, keep me informed. Well, as it is.
They asked to come with a minimum in the tank - approx. But I came to pick it up, but they can't pour it out of the canister, think for yourself how to make it to the gas station.
They do not give a book of comments and suggestions, they tell all sorts of stories in violation of a clear law that it must be in place and issued on demand.
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Scrol Scrol
Level 2 Local Expert
April 4, 2024
I came for an oil change, the work was done on 10/10, quickly, inexpensively, efficiently. A very beautiful waiting area (there is a TV, magazines, phone chargers).
They gave me a "LAVR scent". I will come again✌🏻
From the pros: the professionalism of the masters, a pleasant atmosphere, the administrator is simply above all praise, it is immediately clear that the person knows the specifics of the service station, although she is a girl.
Cons: no
I changed the oil for Skoda Superb, did a free inspection of the chassis, and noticed the problem in time.I am very pleased with the attitude of the staff
Clean, comfortable client area with ZALA.According to the works, everything is just fine and not expensive. Keep it up !
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Oleg
Level 4 Local Expert
March 30, 2024
I don't even know what to say... I called with a question about replacing the camshaft, and in response I heard that we do not do this...Everything is beautifully painted on the website - " we offer a full range of services for diagnostics, maintenance and repair of vag cars in Minsk. No matter what problem your car has, we will find and fix it, etc. Verbatim).
I thought they claimed to be an ideal service by the standards of the Republic of Belarus, but still a fly in the ointment was added, but this is already a "service in Belarusian")) cashless payment work, a stinky gift for each client, a polite girl at the reception!