A great place, a large selection of delicious dishes and hot drinks. The service is fast and high-quality, and the good mood of the administrator makes you smile ☺️
The tables are very crowded, I would like to remove them one at a time and it would be fine. The tables are not very clean. The ramen was barely warm. I don't think I'll go myself a second time.
I'm putting a STAKE in your "work". I made a pick-up order for the set via the app and chose the time option by which you can pick up the order. When approaching the pick-up point, I decided to go into the application and saw "the order was canceled", I tried to call the operator for 5 minutes to find out what was the matter, to which they answered "they couldn't reach you", but no one called me at all, there were no missed calls!!!! It seems to me that someone was just too lazy to prepare an order. I spent my time on all this nonsense, and I also remained without an order and proposed solutions to this ugly situation. Terribly upset and upset by this attitude. Absolutely all desire to make orders in this institution has disappeared. Disgusting!!!!!!!
The rolls are tasteless, I'll never go to this place again, never buy rolls for that kind of money, the price of the set is 20 rubles, and it also sucks.
I really like this restaurant, I've been to it with friends more than once. Everything about him is great. Both the kitchen and the interior and the service. You will definitely visit - you will not regret it.
It is not a fact that this particular point was carrying the delivery. Anyway, their network: They made an order for delivery at 19:47. Silence at 21:40. I call the operator, she politely said that she would figure it out and call back - she did not call back. At 22:04, a call from the courier - go out and pick it up. And I'm not proud, but we're already watching a movie in our pajamas, and I'm very late! She refused to come out. The courier hung up, came, dissatisfied, gave the order neither *hello* nor *goodbye*. The service is top class. The cherry on the cake were shrimp rolls, their representative is in the photo, there were about 4 out of 8 of them. In general, it was delicious, but they promised delivery in 1h10m, and the evil courier arrived in 2h23m.
I'm shocked, I felt Spanish shame for these sushi. I ordered it for the doctor, to celebrate with my beloved. I regret that I did not take a picture to show here at least how many fish there are, or rather its absence, I think the sushi from hypermarkets is even awesome from arrogance. The photos in the menu and the reality do not match. It feels like I ate rice with different sauces.
We ordered delivery.They have deteriorated very much. They used to be delicious. There are a minimum of fish and this is even good, it is tasteless at all. The curd cheese is sour, and the rolls themselves are frankly tasteless. The sauce could have saved the situation, but they forgot to put it in. I do not recommend it.
Wonderful kitchen. A varied menu. The quality is at a high level. There is a pickup and own delivery. And also an application with discounts and a bonus program)) I've been ordering them for many years))
It's always very tasty)
If you order at a restaurant, it's very nice and cozy there)
Everything is fast, clear and prompt with delivery - the food does not have time to cool down
I will also notice the work of operators, cashiers and couriers, who are always polite and friendly)
They cook delicious, I discovered this place not so long ago. Delivery with voiceover by the administrator for an hour and a half during this time, but in truth, being 20 minutes away from the place of order, the courier calls and says that he will be late for another 15 minutes, sooo long delivery during which there is no appetite or desire to place an order again.
Last year, a cockroach was swimming in soup. This time I didn't manage to get into the dish in the kitchen, so I landed from the ceiling. As last time, the prepared phrase: "Yesterday there was a pickling, let's show the documents" and the only proposed solution to the situation is one set of 3 rolls (company of 5 people) In general, the cockroach for acrobatics is 10/10, service is 0/10
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Карина
Level 9 Local Expert
July 11, 2024
Today at 11:44 we placed an order in the application, the waiting time was indicated ~ 50 minutes. After a while, the admin called back and said that the delivery should be waited for an hour and a half. After almost two hours, we started calling and asking where the courier was, the girl answered on the phone, yes, the courier is late, wait for them to call you back, 15 minutes later they started calling again themselves and suddenly there was a bad connection and they couldn't hear me all five calls, and there they already brought the order.As a result, the order was delivered after 2 hours and 10 minutes.
Needless to say, the food arrived cold, the sushi stuck together, but that's still half the trouble. The udon with chicken was burnt, the taste of burning was indescribable, as was the aroma. When you order delivery for 60 rubles, you want to get delicious and high-quality food, not burnt vegetables with a burning smell. I have been ordering you since the opening of the first point and the quality is getting worse and worse.
I ordered fried rolls, they arrived in an ordinary cardboard package, cold and all wet, called the operator and she began to assure me that fried rolls should be cold. To say that I was shocked by the answer is to say nothing
We ordered food delivery. We were told it would be in an hour. After 2 hours, we received a semi-ready meal.We also called the number listed on the website 3 times. And no one could clearly say when we would receive our order. I will never order food here again in my life
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Кирилл Марченко
Level 5 Local Expert
July 31, 2024
The food is delicious. But the ala delivery takes away the star. Maybe two. We really waited for the food as in the pictures on the site - in plates, but they brought it in boxes. My appetite disappeared immediately. But it was very tasty. The second point. The child will be bored. There is no children's corner inside (the score is between 3 and 4. You can and should order food, but there is no point in going to a cafe at all.
P.S. If you add a busybord for children or a box with pencils and coloring sheets, I will add a point! And if there are real plates and attentive waiters, then you can put five stars.
Self-service cafe. Everything is very sharp (even what is not indicated by the 🌶️ icon). I don't know as usual, but during our visit, the service girl was extremely dissatisfied with everything that was happening, very unfriendly.
The room is small, the tables are quickly occupied, there is no reservation.
Visitors are mainly from the youth under 25 years of age.
To be honest, there are not many places where you can eat so delicious) There is a very large selection, but at the same time, they helped me make a choice based on my preferences - I boldly recommend it!)
I really liked the place, it was small and cozy.The menu is good and the quality of the dishes is good. The waiting time is 10-15 minutes. You can eat on the spot, there is a delivery service. I recommend
I made my first order with them yesterday. I ordered a set of warm rolls. Seth arrived cold and the rolls were falling apart. It doesn't taste very good. I'm unlikely to order from them a second time. ((
Awful. I ordered a mild ramen. I received slightly salted water with a set of ingredients that don't match a bit with each other, I can't even call it soup. So also the price was above average. In the process, an ingredient was still caught, after biting it, a burn was formed on the inside of the lip. If there was an opportunity, I would put -5 stars!!!!!!!!!!
They deliver sushi wherever they want.
According to the principle: "if I want to deliver, if I don't want to, I won't deliver
If your address is not in the list in the checkout, sushi will not be delivered to you.
And in your company, "eat the cut yourself."
For the first time, we ordered a sushi set for the company at Tokini restaurant. Quite affordable prices, fast delivery, a large selection of dishes. A nice bonus, when ordering through the mobile app, was a set of sushi
I'm not a fan of restaurants and cafes, but this is the place I wanted to stay. Wonderful atmosphere, delicious food. I was looking all over the city for onigiri, and this is where they were! I will definitely come again.
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Yana
Level 8 Local Expert
March 31, 2024
In principle, it's not bad, tasty, not expensive, and also pleasant promotions. But the last time the impression was spoiled by a fat cockroach, who calmly ran around the hall, despite the presence of people. I don't know how normal it is in such establishments, but the sediment remained.
Every time, they say one delivery time, but it turns out 40 minutes later. Currently, the waiting time is 1.25minutes. and they don't answer the phone. If you can't handle the delivery, close your place. Or take orders a month in advance
Closely, for a long time, a lying employee (not all, only the one who served me). On March 8, I ordered a sushi set for pickup, called 4 hours in advance, said that I would arrive and pick it up by that time. I arrived, as a result, the employee who was standing at the checkout said that the order would be ready in 15 minutes. No problem, I went about my business and returned 20 minutes later. The set is not ready, the employee says that you need to wait another 10 minutes and so on. In general, this way I stood for 1 hour 37 minutes, the employee stood brazenly and "fed me breakfast" for 5-10 minutes, in parallel with me, the man ordered a set on the spot (the set is no more than mine) and it was given to him along with me. What is the result... the damn sushi set was made for me for 5 and a half hours! awful.
The level of service is simply excellent. We were pleased with the rolls, large and delicious. The courtesy of the staff is at a high level, everything is beautifully packaged) we will order more than once)
Expensive Asian fast food.
I decided to eat Tom yam soup, I found it on the maps, I didn't look at what kind of place it was in vain.
For the same money, you will order Tom yam in a nice and beautiful place.
Sushi is not delicious, these are the most unpalatable baked rolls that I have eaten, it feels like all the rolls are just with rice, all taste the same
The packaging and appearance are good.
The rice is overcooked. The ingredients don't match. Juiciness is 0. The shrimp is dry. Wasabi and portia are very bad- the usual horseradish.
The set in the photo is very attractive, but it tastes full- 0.
I am a regular customer of Tokini, the food is delicious, there is no doubt. But, I observe a tendency that they began to make things worse and worse. Have the chefs changed or have they decided that it will go well for regular customers? I always order the same sushi set. Previously, there were more fillings and the set looked neat, sushi of the same size. Now not only is one big one that doesn't fit in your mouth, the other is smaller and crooked, as if a 2-year-old child was sculpting, the rice is falling apart, it's impossible to take sushi with chopsticks, stuffed with the same nonsense, they began to put much less, so it's also uneven. Yesterday, when eating, I couldn't understand why there was an extremely unpleasant smell in my mouth while chewing, I thought it wasn't a fresh ingredient, but no, it was the shrimp boiled, but they didn't peel it. Guys, that's not why I pay more than 100 rubles for sushi, are you serious? The opinion of you is starting to deteriorate faster and faster.
It's just terrible! Yesterday we ordered a sushi set ("Terribly tasty"). According to the map, the waiting time is about 1.5 hours. We ordered at 18:45, delivery was scheduled for 20:10. OK, weather conditions, load, and all that. But, listen, they started recruiting you at 20:30, all the time is busy. How did you get through, asked a question: "Where exactly is it?" To which we verbally received a formal eruption and a promise that the administrator would contact US. OK. We are waiting. At 20:45, the driver called back, clarified that he would deliver it within 10 minutes (he had to give it back, he had met the deadline at that time). I reminded him once again that we are waiting for a call from the administrator. As a result, the order was in our hands at 20:55. Considering that there was a whole company of us walking around, the situation is unpleasant. This set was ordered for the first time. And we won't do it anymore. Because the edible sushi was only with salmon and partly with shrimp. You can't really call other lands, I'm sorry. It tastes like nothing at all. I would not say that they are falling apart, but they are not a single whole. Wasabi is not sharp, like some kind of cream (I don't know, maybe it's just defective). As a result, count on long-term delivery (you can order in the morning, maybe it will arrive on time), lack of compliance on the part of the administration (they do not call back, apparently, they believe that if sushi was delivered, then the problem is solved), and order only those sushi that you tried in the institution, because this set is straightthat you do not need to order for more than 60 rubles. One of the advantages is the polite communication of the staff. One star for that.
Addendum dated 11/24/12. I will raise the rating by one star. Customer orientation is still there, the manager contacted. He is extremely polite and friendly in communication, apologized for the situation, explained the nuances of the work. We also agreed on the issue of compensation. We will give the organization a second chance soon.
There are no special questions about food.
If there were, then the guys corrected themselves.
But as for the music in the institution, this is the removal of the brain. This is about what is being played, and the volume. Spoils perceptions very much.