SQ-lap
371 review
September 4, 2024
I would like to express my deep gratitude to doctor Belyaev Igor Alexandrovich for his professionalism. I fully listened, answered all my questions, conducted a full examination of the kitty, carefully studied all our X-rays. As a result, a diagnosis was finally made that could not be made in other clinics. He explained everything clearly about the treatment and further tactics.
I am completely satisfied with the work of the clinic! Thanks!
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April 23, 2024
At the SQ-lap clinic, I contacted the dog about lameness on the hind leg. Doctor Nikolay Malchuk very quickly identified a rupture of the anterior cruciate ligament, which was confirmed on an X-ray. An operation was recommended and the doctor performed a fabelo-tibial suture. The dog recovered perfectly and on the 3rd day began to step on the paw. The stitches were removed today, everything is fine!!!! Nikolay Leonidovich, thank you very much for your work, I am very grateful to you, you are super, I will recommend you!!!
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August 19, 2023
There is no human factor at all!!! Where do they recruit you from or where do they get you such doctors????
I want to add my review.19.08
23 years old, I received an answer from the administrator that I was a liar, and that there were no such people by the name of Falchenko...Dear administrator, if you had read my review carefully, you would have seen that a grandmother of 85 years old, named KOZAK Lilia Petrovna, came with a stray dog that she picked up on the street, living at 12-120 Mendeleeva str., Minsk, and I Falchenko A.G. performed the role of a driver and when I heard how in raised tones with her They were talking, I came up and started asking questions, but there was no answer...and in the corridor there is supposedly a doctor who looked more like a plumber, dirty smelly, without a badge and mask, and the stink of cigarettes and untreated teeth!!!
And I write this about the second day of treatment.The administrator does not have any information at all!!! Once again, NEVER contact this clinic!!!
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November 14, 2024
A good vet clinic. They saved my kitten. I got sick with a bag, 85 percent of the mortality rate, but they came out and put me on my feet. Thank you all very much!!!!
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August 19, 2023
With such services as here, you can only disgrace yourself and not treat tailed ones. My cat got sick at night, it got sick to him, we broke off and ran to look for a round-the-clock vet. Arriving there in a panic for the life of their cat, they are ready to spend any money to help the cat and at least partially relieve his torment. As a result, blood was taken from us. Examined and prescribed treatment. But the cat didn 't even feel any better . On this day, at lunch , we eat again that we have removed the gag reflex from the cat and find out what is according to the tests . We were examined again, making different diagnoses, then he has rabies. Then he may have a foreign body . Something else that is not clear. Since the cat ate, an ultrasound cannot be done . We come again at night to perform a special ultrasound. But at the same time, the cat did not get better. We do an ultrasound, it turns out that there seems to be something foreign in the vein. They take a picture , but the pictures are not given by ultrasound . And again, there is nothing more that does not help the cat , only you are treated with what you have prescribed . In the morning we decide to go to another vet clinic. Where it turns out that there is nothing foreign about the cat . And it turns out that the cat has ulcers in his mouth . Swollen glands . And where did the veterinarians of this clinic look for 3 times when they came to them for help. in another, they removed all the prescriptions of this clinic, confirming that these drugs would not help the treatment and prescribed their own where the cat was given a new prescription of drugs by the evening it got better. What kind of veterinarians work here just to force people to have as much money as possible for useless medicines. For wasting useless visits without assistance. I will return all your medicines back to you, just try not to refund the cost of these medicines for useless treatment. It's just terrible how he treats his work and animals
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September 24, 2023
I arrived at night on an "urgent" basis with a dog, with a suspected inversion of the stomach. When I received a phone call, they told me that I could go, the dog could be examined and help. In fact: they took his temperature, felt his stomach and said that everything was fine with the dog. At that moment, she lay down on the floor and howled from abdominal cramps, panted, and was nervous. The promised ultrasound was not done, arguing that "the doctor became ill and he urgently left," however, the list of appointments was issued in the name of the very woman doctor who left. The receiving doctor could not enter himself into the list of appointments, arguing "I cannot enter myself, I am not in the database." Oh, I was also scolded for the natural nutrition of the dog, saying that the serving volume of 300 grams for a dog weighing 15 kg is a lot and of COURSE it can provoke. And feeding meat - dogs generally do not need protein in such quantities, only carbohydrates.🤦♀️ I was going for emergency help, but I got an examination with elements of dietetics.
The impression of the clinic is disgusting, a grinning doctor who seems to think you're crazy, who brought a healthy dog at 3 a.m., deception when issuing documents and deception at the reception desk - I went for an ultrasound, which we never got.
P.S. as a result, the dog generally had problems with the prostate, and not with the intestines, as the doctor suggested. If you want unskilled help and feel stupid, there are maximum chances in this clinic.
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August 27, 2023
I don't understand who writes bad reviews... People, if you need a pussy, then pass by! Here, employees work and save even those whom the vaunted Sas clinic refused... I want to express my gratitude to Dr. Malchuk Nikolai Leonidovich and the young man (unfortunately, I do not know the name of the tall guy in the burgundy suit) for the operation of the little, old Yorick, as well as for the participation and support of his mistress (me). Good health to all of you, your loved ones and grateful customers! 🏵️♥️🎀
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October 6, 2023
If your dog is near death, then be prepared that you will be forced to wait for more than an hour. When they called the clinic, we were informed that there were stationary animals from 18-19, but when they arrived at the clinic at 17:30, instead of accepting the animal, they decided to stupidly issue documents and at 17:40 they said "sorry, we'll have to wait a little." We had to wait more than an hour, provided that we arrived on time and they had time. With this attitude, I do not recommend this place to anyone. I have no complaints about the services performed, but this attitude simply crosses all boundaries
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October 10, 2023
A good and most importantly-round-the-clock clinic. Polite, pleasant, competent and sympathetic staff. There is convenient parking.
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December 12, 2023
They rip off money as best they can. There is no relation to the animal. The administrator on the phone raises the tone and hangs up several times, and then another administrator picks up and pretends that nothing happened. The first and last time I brought an animal there.
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November 18, 2024
It works around the clock. They were accepted without an appointment. After 21 hours. After the examination, the dog was vaccinated against rabies and distemper. The staff is attentive to ponytails. Not cheap, extra charge at night.
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August 15, 2023
Disgusting sq-lap clinic, Minsk, 25 FILIMONOV street. The reception is carried out by specialists who do not have a doctor's education, at the time of treatment, a paramedic examined the pet, looked at further treatment and recommendations on the Internet and copied them into the card.. in the antasanitarium room!
During the phone call, the officially registered head of the clinic, Sh.Z, began to yell and scare the courts... The contract prescribes the court of the Zavodsky district, (territorially having no relation) and in case of appeal from Sh.Z, everything is decided..
Before contacting the above clinic, read the reviews, take pity on your pets and your personal time..
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September 9, 2024
Cats were tested, they took a long time to get registered - an incomprehensible and long procedure. But in fact, we got the result as promised in the evening. In general, I am satisfied.
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August 23, 2023
I never write reviews, but this situation will not go unnoticed!
The cat fell out of the 4th floor at night, let's go to this clinic. According to the symptoms-a broken paw, uncontrolled defecation and blood from this hole. We arrived, they examined us and said that there was no sensitivity, probably a spinal fracture (and this is euthanasia)
They scared me and went to take a picture. We took 7 pictures for 200 rubles! One was not successful and they took money for it too! In the settlement account, payment is only for 50 rubles of consumables!(gloves, diapers)
The doctor didn't say anything adequately. Well, I don't seem to see a fracture, but the vertebra confuses me, you will take another picture later (not for free!)
When asked why the blood is flowing, you didn't really say anything. They injected 2 injections and prescribed an oxygen chamber 2 times a day for 5 days (14 r each). Spoiler alert- another clinic said that this camera is not needed at all. It's just a rip-off and it's no use! Doctors allowed themselves to make incorrect diagnoses. I quote that they told us "EVERYTHING is fine with YOU"
A cat who fell from the 5th floor also came for us and was diagnosed with a similar diagnosis.
In general, they scared me, they ripped off money, and I'm generally silent about the service at the reception. In the morning we arrived at another clinic, they looked at us, consulted us, even did an ultrasound!! And all this for 15 rubles!
Yes, the cat needs surgery and the money is about the same, but the choice is obvious which doctor we will go to!
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August 10, 2024
We arrived at night to take urine through a catheter, in a queue of 2.5 hours, we took a non-sterile catheter (there was no unpacking in front of us), there was a dark end at the first one, I asked to replace it and take it narrower, because it hurts big, in response it was said "can you do everything yourself?", in other clinics It didn't hurt the dog, on the contrary, in this one, and they didn't anesthetize him and the gel wasn't applied to the catheter, they just started to put it in, so there was pain ... the procedure took 5 minutes (3 minutes they searched for the catheter in all boxes), for which such an amount was paid it is unclear 109.30. Or else you consider another doctor's appointment which I don't need, because we came for a certain procedure.
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February 13, 2024
Thank you so much for agreeing to adopt a puppy despite the bad time (shift change).
While Dr. vet does not pick up the phone, 9 lives say "watch for half an hour, if it gets lousy then come"...
Thanks again for accepting.
We'll take a look again, definitely!
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September 19, 2024
Many thanks to the doctors of the clinic, this is not the first time they have saved our ponytails, everything is at the highest level.
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November 22, 2024
Excellent veterinary clinic, professional doctors and humane prices
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January 21, 2024
We stand at the service with a cat and a dog. Attentive staff, maybe a small assortment of medicines, but they are not a pharmacy either. They always send SMS invitations for the next vaccination
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January 9, 2024
I brought a poisoned dog without an appointment, without a call, late at night. They accepted without question, they helped a lot - thank you (unlike those who got through or tried to get through)! Special thanks to Doctors Lyubov and Nikolai and their assistants.
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April 26
A kitten was brought here at night in a serious condition. They filled out a questionnaire at the reception for about ten minutes and only then began the inspection. It is not clear why it is impossible to change the sequence in such a situation.
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November 6, 2024
The staff is friendly, the reception was quick, professional, the kitten was vaccinated and did not notice.The prices are reasonable.
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March 30, 2024
Disgusting communication on the phone of the night shift administrator, on an emergency issue, he began to joke and poke at my irresponsibility!!! Managers, carefully study the behavior of your employee (young man) if you want to continue to remain competitive in the market
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July 26, 2023
When visiting the clinic, with the necessary assistance to the animal (minimum initial examination) - waiting for more than 20 minutes in the absence of other patients. A doctor (who looked like a student) came out for the first examination, said, "I do not know what your problem is" and left. The examination room is completely unsanitary - blood on the surfaces, tufts of fur from other animals. For this reason, they refused further maintenance and went to another clinic. Total: iodine smear 26 rub.10k.
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December 11, 2023
A very good clinic. We have been registered here with our dogs for 5 years. There are failures with admins, they are not very friendly and aggressive, and the doctors are very good!
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April 17, 2024
They said the dog had cancer. An oncologist from another clinic laughed and said that all the diagnoses were taken out of my head. The dog is completely healthy. Thank you for an unforgettable week of saying goodbye to the animal.
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September 20, 2023
We applied to the veterinary clinic for castration of our rabbit a month ago. The doctors performed the procedure quickly, the rabbit did not have time to be scared. We are pleased with the result and thank the clinic for taking care of our rabbit.
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November 17, 2023
I thank the SQ-Lap staff for vaccinating my dog Archie. Everything went very quickly, the dog had no side effects. Archie reacts very aggressively to veterinarians, in this case he did not have time to come to his senses, and it was already possible to leave.
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August 2, 2021
Excellent clinic. Round-the-clock assistance, a lot of qualified specialists from different fields. Cooperation with Mr. Yakov Shengaut and the opportunity to get a pet a comprehensive study by certified specialists is an indisputable plus of this clinic.
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May 20
There's no help. Siphoning off money.
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August 22, 2023
They brought a young hedgehog in a terminal state, which happened suddenly, immediately went to the clinic at night, waited THREE HOURS at the clinic at night, asked for at least some help at this time, talked about a critical condition, as a result, the hedgehog died a couple of minutes before the long-awaited visit. 😟
Upd: the clinic is worse than we thought, they also write a boorish answer! Avoid it!
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November 2, 2023
Hello, the administrator, working on November 2, 2023 at 12:30 (today), was rude to me for 5 minutes on the phone, without answering the question why the clinic gives false deadlines for the arrival of test results, if this letter is ignored, your organization will have to respond to the "citizens' appeal" forcibly
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December 2, 2021
High-quality service. Qualified specialists, always kind and attentive to pets. Reasonable prices for services. All necessary examinations can be performed on site.
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November 16, 2024
To veterinarian Snezhana, I express my gratitude for the attention and understanding to my pet.
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July 20, 2023
A terrible experience of visiting this clinic, like most!
It's all true. And about the incompetence of doctors, about queues, even though you make an appointment, disregard for animals, pulling money. Disgusting, just disgusting!
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July 21, 2023
Changed: the rabbit died. He died of peritroid poisoning, which is contained in drops from ticks and fleas. And not from intestinal colic, which was diagnosed by doctors. Thank you for the treatment, which was in no way related to the problem, I wish you better learn toxicology and never touch animals again without having a head on your shoulders.
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January 17, 2024
The cat was constipated. The Persian cat is 19 years old .. A blonde girl in a burgundy suit felt her tummy and quickly said, "surgery is needed!", but an enema is useless. the landmark is 400-500 rubles and 1.5 hours of time
On the trail. the day we went to the vet station of the Sovetsky district, where the cat was helped. They did an enema for 60 rubles and 30 minutes of time, assured that there was no threat of intestinal rupture. You may have to split the procedure into 2 parts so that it is not so painful
Yes, the procedure is far from pleasant. Maybe it's just not all right.doctors want to give enemas to animals
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July 8, 2022
Of the advantages: 1. around the clock; 2. we got on the night shift to Igor Alexandrovich Belyaev, who carefully studied all our tests, ultrasound, X-rays. Minuses: 1. there are some prices on the phone, others (more) when paying; 2. terrible administrators (communicated with two); 3. in the evening, the administrator could not calculate the amount to be paid. I had to come another day and pay for services; 4. the test results are ready only the next day!.... and the results are not given out... how is this???; 5. an absolutely stupid doctor who could not explain what was done with the dog in the hospital during the day. Are you serious?! How do you transmit and receive a shift??? The previous doctor didn't care either, since he didn't tell the doctor taking the shift what they did with which pet during his shift?! It was only by flipping through the magazine that I realized what was being done with the dog; 6. if you leave your pet in the hospital, then be prepared that they will prescribe and administer drugs without consulting you (before that they will definitely give you a paper to sign about it), and this will result in a good penny. Bottom line: they will be treated in any case, even if the animal is terminally ill and this can be seen from the tests. As I understand it, "money is nothing personal.".. I won't apply anymore.
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October 28, 2020
Hello! I brought a dog here for dental treatment, I want to leave my feedback about this organization, I advise people who have a very good financial situation to contact here, their website works very poorly, do not sign up for them via the Internet, the amount of service is not negotiated, and at the end of the output you can get off the amount before applying I advise you to think carefully about everything in this organization before bringing a pet to them! Or you will be very shocked by these services of this organization! A big plus is that at least they give installments for their services, but this does not make it easier, the price of competitors may be many times lower! Next time, if I contact you, I'd better call the whole of Minsk!
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April 4, 2024
Dear future clients, despite the fact that everyone at the clinic absolutely does not care and they do not respond to reviews, please pay attention before visiting. Complete unsanitary conditions. There is blood and urine on the floor, after visits between patients they do not clean up, they do not pay attention to comments. Referring to the large flow of customers and they do not have time to wipe the floor. At the same time, there is no one but us, the three of us sit quietly, saying that it is normal for them to work in such conditions 🤷♂️
Wipe the floor for 1 min, but they are "fine" and so on. The procedure was also poorly performed.
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April 4, 2024
I do not recommend the place, the reception area is dirty, blood and urine on the floor, one shift can put injections, the second cannot. Even being in this unsanitary place is unpleasant, and this is a paid clinic.
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October 19, 2022
Thank you to the doctors (we were lucky with the surgeon, he did everything quickly and professionally)
BUT it was disappointing that they said the price for the operation was one (from 300 to 600 rubles.), they said depending on the weight of the dog, but they took 790 rubles as for a shepherd dog (for a moment, the dog is a terrier and weighs 2500 kg).At that moment, of course, I was ready to give any money just to make it easier for the puppy, BUT you also have to have a conscience.I hope I won 't have to go there anymore
There is one thing, so many angry reviews, and no one changes anything in the clinic.🤷
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December 17, 2024
They help the animals)
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March 5, 2021
The impressions were not very pleasant. By appointment or not, you will stay in line for at least 2 hours, even if the animal just needs to get an injection. There is some discrimination in terms of the fact that if you sit with a rabbit or a turtle, they will accept cats and dogs at once, even if people came without an appointment at all. Once it happened that I came with an animal in a serious condition, but they had a fire drill and we were simply not accepted. I had to go to another clinic. Therefore, if you want to sit in line for half a day, then you are here. And now I'm going to the other side of town, because this is the last place I'm going with my animal now.
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September 26, 2023
A couple of days ago we went to the vet clinic, because our Bari started limping on his paw. The doctors conducted an X-ray examination, put a splint on it and after a couple of days the dog began to step on the paw confidently. Thank you so much for your concern!
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July 13, 2020
I would like to express my deep gratitude to the SQ-lap clinic on Filimonov, in particular to Dr. Z.V. Shlyakhtina.. Our cat was rescued here. We applied when the cat was in serious condition. In the village, he was severely bitten by a dog. We were accepted as an emergency. The cat was given all sorts of examinations. Then he was sewn up in surgery.After the operation, the doctor clearly explained everything, showed it, and gave recommendations. Now our cat is recovering. I recommend the clinic!!
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October 26, 2023
I would like to share my positive experience of applying tires to our parrot. The doctors showed patience and care in the process of applying the splint. My parrot has become like new again. I recommend this clinic!
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April 8, 2022
The cat had problems with the eye, I urgently looked for an ophthalmologist, called this vet clinic and immediately said that we have an ophthalmologist, you can come at least right now. We arrived, the woman somehow arranged for us, going to the doctor, you asked the ophthalmologist, but he smiled and said, well, yes. They realized that there was nowhere else to go, since they called a lot of Vet clinics and could not find a doctor anywhere, in principle, it was urgently necessary to take some measures. The doctor looked at it, shone a flashlight, said it's all right, drip with such drops and that's it. When calculating, instead of 18 rubles, 30 rubles were charged for the reception. WHY ARE YOU DECEIVING people? If you care about your pet, your family member and need to take quick action, do not contact us EVER. We won't be here again, not with a foot or a paw.
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August 17, 2023
We have been serving in this clinic for many years - starting from surgery followed by restoration of the cat, ending with annual vaccinations. Doctors change often, but everyone seems to be literate. Official contracts. SMS reminder about the annual vaccination. Prices are lower than in most clinics in Minsk. Regarding the operation, special thanks to the doctors and administrators for the care and discount on long-term recovery!
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July 11, 2020
The cat was urgently taken to this clinic, dogs bought it at 5 a.m. and it was urgently necessary to help him. Since we are from a small town, we went to Minsk because we thought that they would do everything necessary for my cat there. As a result, a lot of expensive tests, everyone walked like boiled eggs, did nothing, the doctor was woken up only 3 times. They didn't tell me anything about what to do and how to take care of it. The next day, they brought him to our state veterinary clinic and there they dug him up, explained everything and by the evening the cat began to get up and eat.
The bottom line is, not always private is the best. And this clinic doesn't deserve a good review. Just extorting money.
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