A good clinic, friendly and kind staff. Even on a first-come, first-served basis, the reception is fast enough. The clinic is clean and cozy
For worried owners, you can drink coffee and make friends with other animals
We had repeated appointments after treatment. Everything was clearly called by appointment!!Deworming was carried out, an examination was carried out, and a vaccination course was scheduled. The doctor gave recommendations on nutrition.I recommend the clinic-Good, professional doctors-reasonable prices-excellent work schedule (around the clock)!!!
I cut the puppy's claws for the second time. Everything went great, without waiting in line, the staff was polite and attentive, answered all your questions.
We have been going to the annual vaccination complex for the second year, a very pleasant doctor, everything goes smoothly, we were satisfied with the visit, there are no queues, few people.
I'm really happy that I found this clinic.
Round-the-clock help for four-legged friends. I searched for a long time, a place where they could help, but basically everyone had a nighttime allowance. But SQ-Lap was not pleased with the fact that the prices are the same as during the day. The prices are very good. There are coffee machines in the clinic itself. Which helps a lot at night. We called in advance, clarified the situation and arrived. There were 2 in the queue. They took it quickly, arrived there at one o'clock in the morning, were already at home at 3. Blood tests were taken from the cat, injections were given, they explained what was wrong with the cat and further actions.
When prompt vet help is required, you don't look particularly at any little things, like cleanliness. There's only a cat in your head that needs help.
I got there quickly by appointment, the cat was diagnosed without further ado, an X-ray was taken on the spot, and we will conduct the rest of the consultation and monitoring remotely with a veterinarian. I was very pleased with the availability of the service at the VET clinic.
Many thanks for the qualified and warm welcome.
I was very worried about the dog, because she had two operations, and she was already 12 years old
Everything went great. I am eternally grateful to Dr. Nikolai Leonidovich. Thanks to him and all the medical staff.
Thank you for having centers like yours.
Once again, I thank Dr. Nikolai Leonidovich for his golden hands, for his sensitive attitude towards both pets and their owners.
Prosperity to your center!!!
I recommend this clinic to everyone. In the summer, a ferret jumped from the 8th floor. The doctors quickly provided assistance and prescribed treatment. In just 5 days, the ferret started running again. Everything is fine now, it's been six months.
A wonderful clinic with great staff! The room is always clean, and there is a large assortment of pet products. Low bow to the boy, Prikhodovskaya and Kanashin!!! Very good doctors!
Pleasant clinic:clean, cozy.Comfortable sofas are enough for visitors.The staff is attentive and qualified.They explain everything. They saved my Mia after the would-be veterinarian of VelVetPro LLC. Thanks to the kind doctors of SQ-Lab. I recommend asking for help here.
Polite and attentive staff.
It is very important for pet owners that the clinic can help 24/7.
I had to handle the dog at night (an emergency). The guys quickly helped and gave the necessary recommendations.
It's not the first time I've applied. They help when others are asleep!
Wonderful clinic, polite and professional staff.
Without dust in the eyes and pathos, establishments are more expensive.
Several times I had to handle a puppy with a serious diagnosis, they helped.
It's a good clinic. Very clean. I liked the staff. A polite receptionist. Pleasant and attentive doctor and paramedic. The X-ray was taken on the spot and immediately decoded. There is a large assortment of goods: both feed and medicines - around the clock. It is very convenient that you can immediately buy medicine even at night 👌🏻
I arrived at night with my dog, and was very pleased with the doctors and the kindness of all the staff!
Veterinarian Snezhana dealt directly with the dog: a very good doctor and a nice girl! I immediately found an approach to the animal!)
Thank you for your help!
I recommend this clinic!!!
We came with a parrot. I was losing my plumage (there were already bald spots), they said there was a lack of vitamins. They didn't even offer to do an X-ray, and a month later the bird died of pneumonia. Unfortunately, there are not many clinics with ornithologists, and since it was winter, they chose something closer to home.
I would like to thank the clinic staff for their professionalism. I would also like to thank the boy Nikolai Leonidovich for saving a family member.
The doctor told me everything, showed me.
We were very pleased with the visit.
Excellent clinic, we have been serviced for about 7 years, excellent specialists, prices are more than acceptable compared to some clinics! Excellent vet doctor Malchuk Nikoai Leonidovich! And the whole staff is like a big family! All competent specialists!
Many thanks to everyone who works there. It's a lot of work. Friendly doctors. We supported all the treatment.
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Полина Гинько
Level 4 Local Expert
February 2
Many thanks to the clinic and doctor Vera, they treated the British cat, helped, clearly explained what to do next, everything is clear, polite, patient and with love for the animal, not exorbitant prices and specifically needed, thank you again.
A good clinic, serviced for several years already,
Positive:
- round the clock
- adequate prices
- a fairly large list of diagnostic procedures
- there was no reason to doubt the qualifications of the doctors
Cons:
- there are some narrow specialists, for example, an endocrinologist (at least there were none at the time when we needed to)
An excellent clinic is open around the clock. We needed an X-ray with a description in the evening, only there we were able to do it. Polite staff , modern clinic ,cleanliness , air conditioning. We liked it!!!!
A wonderful clinic!
We were forced to look for a round-the-clock veterinary clinic in the middle of the night without huge live queues, compared to competitors, we were accepted here immediately and provided professional first aid! They helped save the dog from toxic poisoning.
Doctors are as kind, tactful and empathetic as possible at any time of the day or night. They explained everything clearly, and saved the dog with trepidation and care.
Thank you for your hard work!
We would like to congratulate our beloved, affectionate, gentle beauty Elizabeth on the rotologist's holiday. You are so good, thank you for helping us,, Treat us so sweetly and sincerely,,we love you.
Your Tinky and Winky and their mom Lucy
05.10.2024 late in the evening I went to this clinic with a large abscess on the paw of my German Shepherd. The previous (other) clinic could not help us. Here the asccess was opened, full-fledged treatment was provided calmly, professionally, explained how to continue treatment at home, provided with all necessary medicines and devices. Thank God that there is such a clinic where you can get urgent qualified help for your pet at any time of the day, because, as it usually happens, there is an urgent need for help just outside the working hours of the state vet.institutions. Thank you very much.
A wonderful clinic, a good attitude to pets and their owners, qualified specialists, provided emergency assistance without an appointment and a queue (the cat fell out from the 7th floor), called a bunch of other veterinary clinics and they refused us everywhere, then everything is scheduled, then there is no surgeon and rengen is no longer working and only then they said come. We came from the other side of the city and did not regret it. Despite the evening time, the necessary examination was done to determine the condition of the animal and first aid was provided.I would like to express my gratitude to the staff of this veterinary clinic.
A very good clinic, round the clock, which is important.
They treated the older cat for several years, pulled her out of oncology as best they could, unfortunately, she left, but the doctors did everything to the last.
Now we are treating the younger cat, the staff is all attentive, sensitive, trying to help, listen.
Of course, not all prices are very small, the cost of tests is quite high, but the clinic itself and even the administrators justify the cost.
I recommend it!)
Many thanks to the clinic staff for the excellent attitude and qualified help, they brought a dog who refused to eat and drink, and practically did not get up, after the treatment, the herd was much lighter at home in the morning, began to walk around the apartment and even ate a little, we will continue treatment in this clinic. Thank you for being there!
A clinic that saves a cat.
The unfortunate animal fell out of the window closer to night, so the question of choosing a clinic was "if only around the clock, just in time", and fate led to SQ-Lap.
A very competent approach, all the equipment is nearby, an ultrasound was promptly performed, tests were taken, injections were given, the diagnosis was clarified and recommendations were given. The operation had to be done in a week and we did it without hesitation in the same clinic where the surgeon created magic. The animal is already recovering, walking slowly and, hopefully, will recover completely soon and will jump on the curtains again :)
I really regret that I did not read the reviews about the SQ-Lap clinic on Filimonov earlier and took my breeding cat to a caesarean on the night of 5 to 6. At first, the doctor, after doing an ultrasound, assured me that there were no kittens in the uterus, but only the afterbirth remained, so he would cook. Then, when installing the catheter, the second doctor flogged the vein 4 times in the same place - flogged the vein until it worked. When he administered anesthesia, I was very surprised why so much, but he's a doctor, he knows better. Since the cat is nursing, I asked for a cosmetic suture, but I was refused. The operation, along with the IV, lasted 40 minutes, just super fast. The cat was rendered unconscious and warned that she would be recovering from anesthesia for a long time. And she never recovered from the anesthesia. A day later, she died, suffocated from pulmonary edema and left two orphans. Never trust your pets to these people.
My cat Radik got into trouble. I drove around half the city, 4 clinics, and called five. I've heard that they won't help, it's not their case, the most annoying thing is when the doctor sits in a chair and tells me what to watch him for, I won't help in any way. When I arrived at this clinic, they did not refuse to help us. Very attentive and competent doctors. Special thanks to the surgeon Malchuk Nikolai Leonidovich. The operation was performed yesterday. They showed everything in the pictures, explained the plan of action and treatment for my cat Radik. The recovery will be long, but with this approach, I believe we will get better and our Radik will be cheerful and playful again.
Thank you very much that there are such doctors and there is such a good clinic.
I recommend this Sq-lap clinic to everyone.
I would like to put zero, but alas.
Yesterday at 8:22 a.m. they called this clinic, described the problem, immediately told us the diagnosis and told us to come as soon as possible. We arrived at 9:00 and waited 1 hour and 30 minutes to leave for another clinic where we were admitted immediately. When we approached and asked when we would be called, we were answered "I have no idea we have a queue." The bottom line is that the diagnosis that they called us on the phone was thromboembolism, it was a torn blood clot and at the same time they made us wait, our cat was in pain and died in this institution for 1 hour and 30 minutes, they knew and they didn't care. As a result, we went to another clinic, where we said goodbye to our cat, he is no longer there and it is unbearable to realize that this disgusting clinic tormented him.
Our beloved cat was killed in 10 days. We brought them every day, did a bunch of tests, performed all the doctors' appointments (always different, for some reason), as a result, we gave a huge amount of money and from a cat with a fever, we received a dying cat who died right in our arms. We were never diagnosed. Moreover, when we asked "what is going on?", we were told "he is in poor condition, but the tests are normal." They didn't listen to the symptoms and what we were saying. I still hate myself for believing these "doctors". That's really "aesculapius". Never, never, never bring your pet here unless you want negligent doctors to kill him.
Thank you very much to the clinic staff for the excellent attitude and qualified help, they brought a cat at night who refused to eat and drink, and practically did not get up, after the treatment, he already walked around the apartment in the morning and even ate a little, we will continue treatment in this clinic, I hope our cat will recover. Thank you for being there!
Too much praise is suspicious) But there are no complaints about the employees. Only positive memories. They helped me more than once at night. Probably in many clinics it is good, but in this one it has been checked more than once. I will not actively recommend it, in order to avoid misunderstandings, but you can try, there are different patients) and from our Moon - greetings and thanks)
We consulted on the results of ultrasound (French bulldog) with the doctor Malchuk Nikolay Leonidovich. He invited us to the appointment even before our turn, having seen a preliminary diagnosis on the computer. As always, he was specific, clearly, but with tact (again, taking into account the diagnosis), he voiced possible options for the development of the disease and ways to ease its course. I always try to replace Nikolai Leonidovich (we used to contact him as a therapist and orthopedist, he is also an oncologist and surgeon), because he always prescribed treatment that helped us. As for the clinic - pleasant and intelligent administrators, convenient schedule (around the clock), diagnostics, normal prices.
I want to warn visitors to this clinic, if they prescribe medicines there, then do not buy from them. Promote prices. We were prescribed the drug pimopet 2.5 mg 30 tablets and I (thinking that the prices of medicines + are the same everywhere) bought from them for 105 rubles, when I came home, I monitored the prices and was very surprised that this drug is 50% cheaper everywhere (in the same dosage and quantity you can buy for 48 rubles). And when our pets are sick, they will need money oh so much more (especially since they said to take it for the rest of their lives). But this is half the trouble, when I opened the bottle, it seemed to me that there were too few pills and I counted them... there were 23 of them, not 30 (for 105p). Of course, we called this clinic, and the next day I went there, the management is not in place, I just wrote in the book of complaints and suggestions. So far, no response, no greetings. The name of the clinic justifies itself - AESCULAPIUS.
Terrible boorish service. They came with a dog for an antibiotic injection, naming the drug and dose, the cashier or pharmacist said, "are you out of your mind?! What do you want at all?", there was also a phrase addressed to me, "someone is bad at math." The veterinarian who stood next to him also behaved rudely and refused to help, including on a paid basis. Coming in the evening to write a complaint, the Cashier continued to behave rudely, and also refused to give the name and surname of the doctor who participated in the conflict situation. I am looking forward to receiving a written response to my complaint. After all, according to the Cashier, it is not the customer who decides how he is served.
I highly do not recommend this institution.
Excellent clinic
Very helpful and good-natured doctors and all the staff in general.
The highest level of professionalism and attitude towards visitors and their hosts))
The worst clinic I've ever been to.
They say on the phone that the wait on a first-come, first-served basis is 40 minutes. In fact - 3 hours. They say it's better to sign up in advance. You make an appointment in advance for a certain time - you wait at least an hour. The meaning of the recording? Why not warn about real time? Are we all 5 years old or something and there are no other cases?
Plus, there are unfriendly ladies at the reception who are not even trying to smooth over the situation, but say that this is normal, and what have you got to the bottom of here.
And also: you need to stand in line to tell your last name, although you came by appointment and, in theory, like in any normal clinic, you should be expected and know who is registered with them today.
There are no questions for doctors, but because of the general impression of the clinic, even they do not brighten up the sediment.
I want to express my deep gratitude to the clinic, the doctors, the administrator on the phone, for customer orientation and help!
This is the only clinic who agreed to sew up a rat's laceration at night (5 months)
I called all the round-the-clock, but only here, without saying anything for a long time, they immediately said - take it, we will help you.
Carefully, carefully, carefully, they applied 3 stitches, explained what to do and how to proceed. A couple of days later, when questions arose, by phone, by calling the clinic, they were quickly resolved. Thank you so much again for my little fighter)
My dog is over 14 years old. Unfortunately, we apply often. The staff is helpful, very attentive. Everyone is involved when we need help. They can also support the owners if they see that they are upset. Thanks a lot to all the staff! Good luck and prosperity to the SQ-lap clinic.
I liked the clinic, the staff is attentive and polite. They immediately bought the necessary drugs there so as not to travel through the vetapteks. The prices are reasonable. Thanks to the doctor Kravchenko A.A.