SQ-lap
371 review
November 24, 2024
This clinic has polite staff and cleanliness.
When I came with the hamster, they helped me and prescribed the necessary medicines. It is clear that professionals work here, because my pet was not hurt, he did not squeak and did not bite.
I am very pleased and recommend this clinic!
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1
June 6, 2024
"Black PR" does not make you bad for yourself, half of the reviews are about incompetence of doctors.
You are also very good at finding fault with words, at the reception I was told that the dog has a tumor that grew very quickly and, after the picture, that there are no metastases, but most likely they are there.
They also made diagnoses based on the picture, which cannot always be made by ultrasound.
They prescribed a medicine that old dogs can't take, but mine is already 10 years old.
The oncologist immediately said that it was not a tumor, but a replenishment due to lactation, but in your clinic 3 "specialists" claimed that it was also a tumor with metastases that were not visible.
As a result, a good sum came out for everything, due to the incompetence of your employees, and the solution to the problem was "lactostop" for 80p
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7
December 16, 2024
Quickly, clearly, professionally.Many thanks to the medical team from the Bourgeois cat.
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August 26, 2024
I did a cesarean mini-York. I called beforehand and found out the maximum amount with consumables. As a result, much more came out.
The antibiotic and painkillers were prescribed only the ones that can be bought from them. After the operation with my daughter, with my dog after the operation and with newborn puppies, I sat for more than an hour not knowing how to go home, because I did not count on the invoice in any way.
I learned that it is possible to arrange an installment plan FROM a LAWYER who called me with threats to file a lawsuit against my previous review. Instead of calmly talking and agreeing, calling with threats, seriously??? Instead of 3 stars, I put 1 star!!! The review has been changed and shortened!
I do not recommend such a clinic! Reliable information about the cost of services by phone is not given!
As the lawyer told me, they have information with prices. You could have come and seen it. In many cases, it is impossible to arrive in advance!!!
Dear administration of the veterinary clinic, respect your customers and you will be respected by customers!
P.S. The review was written in July, and you, "dear ones," called me with threats only in September! The date of the review is set according to the date of the change.
I've never even heard of such a boorish attitude anywhere! Those who wrote back to me could have introduced themselves (position and full name).
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August 4, 2024
They took it quickly enough, immediately, the cat was provided with competent assistance, and they also advised how to give drugs at home for further treatment. In addition to the problems, the cat had difficulty breathing and was immediately provided with an oxygen breathing apparatus. Everything is clean and tidy. The staff is polite and competent.
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April 23
We provided urgent assistance without unnecessary questions, professionals are working!!! Thanks to the night shift!
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July 18, 2024
A very good clinic!!! I had to apply more than once, and we and our fluffy Yuki were satisfied. Many thanks to all the staff for their courtesy and quality of service!!!
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October 4, 2024
We have been undergoing treatment at this veterinary clinic for 5 days. I would like to express my deep gratitude to everyone who took part in the treatment of my dog, for their professionalism, care and attention not only to our pets, but also to their owners. Thank you for your hard work, sympathy and kindness to those whom we have tamed!
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1
July 2, 2024
01.07.24 I visited this clinic with a rat. I called in advance to find out if they have a ratologist. They said on the phone that they would accept me if I could make it before 21:00. I warn you that I will be there approximately by 20:30. They say that everything is fine. I arrive and the administrator refuses to see me, because the doctor has a patient and he needs to do a transcript. Rat B was in terrible condition. The administrator of this vet clinic spent my precious time, which could have been spent searching for another clinic. They applied here because out of 10 clinics, only they agreed to take it in the evening. The rat did not live to see the morning…
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4
December 7, 2024
For 11 days, they tortured our cat with 6 injections a day. They changed antibiotics without tests again for injections, killed the cat's body with their medicines. Well, did we trust the "doctors"? And after a week and a half of such treatment, our furry friend had to be put down, since he was already dying in convulsions the last day. Why couldn't tests be done immediately before changing antibiotics and say that it was impossible to save the cat. No, it's better to wash the money, and let the animals suffer.
A clinic where the lives of furry friends are not important.
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4
February 26
It's a great clinic. The staff is always very friendly.
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November 27, 2024
Good afternoon, today I had to contact your clinic with our York.And for the first and second time we were very satisfied! The examination and ultrasound were done , very friendly and good attitude at the Reception and doctors (girls)Thank you very much for saving our MICKEY!!
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June 12, 2024
I do not recommend it!
Rather rude specialists
The phrase "pissed himself, you bastard" is about a cat in an oxygen chamber. By the way, the diaper was paid for by me.
The conversations of the staff that complain about the flow of work and how they got sick of everything.
Different amounts for the same recovery procedures after surgery, the lack of answers to questions about what I can do myself so as not to take the cat to them every day.
The cat had a disgusting paw operation and was told for a long time to just wait when there was no progress after the operation. As a result, the repeated operation in another place is fortunately successful. According to the pictures at different stages, it was clear that that operation was done very sloppily and badly.
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7
January 10, 2024
A good veterinary clinic, good and responsive staff, do their job efficiently. But prices bite a lot, you can find cheaper service. I advise you to contact us.
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September 4, 2024
Round-the-clock clinic for animals. There is everything you need, including an X-ray. Unnecessary personal data is collected if you contact this clinic. It is unknown how and by whom they are then used. The prices are high, especially if you apply in the evening. It is possible to pay by card.
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November 14, 2024
Very good clinic, nice doctors and prices!
And most importantly, a wonderful attitude towards pets
Recommend 👍🏻
By the way, they even gave me a consultation on the phone, I'm generally delighted
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August 29, 2024
You can't get in without an appointment. The cat received a deep laceration. We arrived at about 9 pm. The cat was taken to the reception, and then to the operation only around 11 pm. And this is only after they began to be outraged. Before that, everyone who came was served, as by appointment. But how can you guess when an animal will get injured and make an appointment in advance?
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2
August 27, 2024
We would like to express our gratitude to the doctor Snezhana Lavrenova and her assistant, who tried to resuscitate our cat, unfortunately, the cat could not be saved , he was in serious condition…A doctor from God!!!responsive , empathetic... thank you for trying to do everything you could! We are infinitely grateful to you 🙏
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1
February 17
We fixed the cat, thanks to the doctors. Round-the-clock ultrasound helped a lot.
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September 30, 2024
The dog was vaccinated, everything was fast and clear. Friendly medical staff, good prices)
I really liked it
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1
June 14, 2024
Upon a call and a request to record for the procedure, the administrator said "there is no record, everything is on a first-come, first-served basis," when asked about the length of the queue, he said "one person."
I came, there were 6-7 people and waited with the dog for 40+ minutes. When they called, they answered all the questions: "there are not many people left, wait." The dog is nervous, lying on the tile instead of walking.
Thank you, it's a pleasure.
There are no questions to the doctor.
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3
July 9, 2024
While Alsou was being kneaded at the vet, I was kneaded across the street at the massage parlor. Imagine me, and I and the cat came home inspired and refreshed.
The doctors are very competent! Thank you for being able to trust you. We will definitely come back for the planned one
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1
July 12, 2024
A good place, we applied for the first time, we needed it urgently, so we went first-come, first-served,help was provided quickly, they clearly explained what to do, the staff was polite, Caramel was satisfied 🐱
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September 24, 2024
A wonderful veterinary clinic , kind doctors who know their business, fast and high-quality service!! We were satisfied!
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1
November 7, 2024
The competence of the staff is questionable, the long wait in line due to the fact that they accidentally missed the card, the staff is not polite in communication. Not all the equipment in the clinic cannot perform a full examination. One of the advantages is the work schedule. I had to go to another vet clinic.
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March 29
I had to seek emergency help for an old cat. They were accepted late at night, almost at night, and they work around the clock. They examined him, took tests and a picture, and put him on an IV. Everything is calm, without nerves. Many thanks to the team of doctors and all the staff for their help.
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1
December 18, 2024
A good veterinary clinic, good staff, but the prices are high
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1
October 18, 2024
I was at the Grodno clinic - "the reception will cost 45 rubles." I came, did everything I needed (washed, injected, gave the drug with me) - I paid 45p.
Here they said that the reception was 35p - I gave 160 in fact. And this is without taking into account drugs. Prepare your wallets, citizens. You will be stripped like children.
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5
July 31, 2024
08/31.24 We went to the vet clinic to help the cat. He limps and pulls his paw. They gave an injection, X-ray, performed an examination, and prescribed treatment.The inspection was conducted by Lavrenova Snezhana Valeryevna, very affectionately and carefully. A competent, attentive and animal-friendly doctor.
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July 28, 2024
Our pet started sneezing and urgently sought an appointment - they were able to get here day in and day out. Good consultation, high-quality examination and prescribed treatment. We were treated and decided to continue to be served here-good staff. Among the wishes, it will be more comfortable with air conditioning.
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February 14, 2024
We have been familiar with the clinic for a long time.The last time we had Dora rescued was after a tick bite. This time we were bitten by a shepherd dog on the muzzle.
Prikhodovskaya Elizaveta Nikolaevna stitched so beautifully that after healing, the traces are practically not visible. During the treatment, I had to stay in the clinic for a long time, all members of our family noted the clear organization of the staff's work, not ostentatious love for animals, friendly and pleasant atmosphere.
Many thanks for the work of the doctors and their assistants.
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September 13, 2024
Nice cozy clinic. Responsive doctors. Large parking lot with check-in. They work around the clock. Success.
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January 29, 2024
Hello there! People, I don't recommend this place to you. We brought the cat for sterilization and she almost died. The veterinarian made a seam poorly and upon arrival home after leaving anesthesia, the cat's seam opened and she began to bleed. It was already night, we arrived and the veterinarian on duty sewed her up again and said that an ultrasound was urgently needed to check if there was internal bleeding, and their ultrasound allegedly broke yesterday. We were released with a barely alive cat at night and we waited until the morning at another clinic to do an ultrasound and did not know if the cat would survive at all. I also noticed that everything fell out of the doctor's hands before the operation, including the syringe fell and flew apart, after which they picked it up and gave an injection like nothing before. The litter on which the pet was lying was all covered in fur and spots. In general, guys, do not repeat our mistakes, I highly recommend not visiting this clinic.
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February 22, 2024
For the first time I found out that there is a paid X-ray fixation service. I arrived alone, closer to night, a rare guest in the vet clinics. But on the X-ray they told me three times: you can't hold the dog alone, you need complete fixation, you need a second person.
I don't understand these hints at all, after he said: no, it won't work that way, we need a full fixation service, it's 25 rubles.
The same man puts on an apron and stands holding a dog. It holds up well, thanks for that, but this is the first time I've learned about such a business.
Thanks to the doctor, the dog felt better, but we come for an injection the next day and wait more than an hour and a half for a minute procedure.
I understand people have shift shifts. But how do you plan your work? It doesn't seem normal to me.
It was possible to warn that you need to sign up to be accepted immediately. Although those who signed up are also kept in the corridor for an hour. Maybe I was so unlucky and this is an isolated situation.
On the plus side, a good doctor got caught, but it should be everywhere. Service, organization, cost (not current prices in Yandex)
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7
February 2, 2024
I express my great gratitude to the veterinarian, Lyubov Alexandrovna Tsvilik, who promptly and efficiently provided first aid to my pet parrot, prescribed the right treatment, which actually brought his dying back to life. thank you very much!
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August 14, 2024
It's hard to understand why there are good reviews, probably people (and their pets) were just lucky. In principle, we also liked the location of the clinic and the working hours when we took the dog for vaccinations, however, when trouble happened to him, the clinic, instead of helping, simply tormented the dog with unnecessary medicines, looking at how he was suffering, they offered to put him to sleep immediately, only in the morning when another clinic opened, we received help. As we later learned, we were not the first, in the area this clinic is famous as a scary place, it's better to go somewhere but not here, pets are not saved, but they work on unhooking and checking.
When I walk by and see how the owners will be there on their hands with poor animals for help, I want to ask them not to go there or to be lucky.
PS Even the clinic's response shows the attitude towards people! Unfortunately, everything is true, and indeed we blame your clinic for the death of our dog and everything that we suffered that night when, instead of saving us, they convinced us to put him to sleep, and the doctor was angry that she could not go to sleep. And that the treatment was not proper, they said to Dr. vet on Skripnikova, the neurologist to whom the doctor we were disturbing had sent us.
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1
November 17, 2024
I always go to this clinic and have never been disappointed.
Always polite and good specialists who give good advice and help my bird)
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1
January 2
a very good and kind doctor Lyubov Alexandrovna
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June 12, 2024
We called this clinic to clarify the specific situation that an urgent appointment is needed and we will be able to arrive in 20 minutes. They replied that they could come, but they would have to wait a little. As a result, it turned out that you will have to wait 2-3 hours, and there is no necessary doctor at all...
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4
June 21, 2024
Many thanks to the doctor Malchuk N.L. for his work, he determined the diagnosis without X-ray intervention, which was actually confirmed on the X-ray, excellent clinic, excellent doctors!!!!
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December 28, 2024
Excellent round-the-clock vet clinic, I advise you
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September 17, 2024
I was there once. The room is small, but there is somewhere to wait. The cat was examined, tests were taken, an ultrasound was done, and a couple of injections were injected.
From the comments, it could have been a little cleaner, even if it was a clinic for animals.
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December 9, 2024
Quickly, clearly, in fact. The animal does not even have time to realize that he was injected)
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July 26, 2024
I sterilized 3 cats here! The dachshund's teeth were removed today. I am always satisfied! The doctors are kind! In your place! I recommend it!
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October 25, 2024
I really liked the clinic. There are no kilometer-long queues, everything is in place and ultrasound, X-ray, and Surgeon. Thank you very much for your help, now only to you.
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April 26, 2024
We treat woolly only here, pleasant and caring staff, you don't have to wait in line for a long time, you can make an appointment in advance, there is a pharmacy out of place, they work around the clock
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May 10, 2024
Good vet clinic, friendly staff. They serve in installments, which is sometimes very necessary. Of course, there is also a queue, this indicates popularity.
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May 18, 2024
I was in this clinic for the first time, I liked everything. The doctors are good, they did everything quickly and well! The prices are affordable. The rate at night is the same as during the day. I will contact you again.
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May 26, 2024
I really liked the clinic. Good specialists. Special thanks to Semyon Alexandrovich. I brought the dog-I choked, I couldn't breathe, they spread their hands in the Doctor's Office, they said they couldn't help anything😡 In the SQ lab
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May 26, 2024
Good clinic, round-the-clock work schedule. We urgently asked for help for the dog and received it. Veterinarians are qualified. Thank you.
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