Sofitel Resort & SPA
127 reviews
March 31
I liked the hotel very much, it is very beautiful and comfortable. The staff is friendly. The territory is well maintained, the beach and the sea are excellent for families with children.👍
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September 26, 2023
I was hooked, already in the hotel it's all products in the rooms for body care from lokcitane, and even in the spa. Very good with ala maps, service. But prices are also above average. And so good
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April 11, 2023
Excellent hotel, location-enough restaurants and bars - and a fish and meat restaurant of a good level, excellent sashimi and rolls in the Lagoon bar, cocktails are also on the level!
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3
January 11
Tired of course! And there are many Caucasian nationalities. The meat restaurant is simply the number one in Dubai. Everything is old! The water is hot in the shower after 7-10 minutes it starts to flow
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September 3, 2022
There are no words, only emotions! Chic, glitter, beauty.
Separate greetings to Margarita (Lounge): it was very nice to communicate - thank you!)
Hookahs: you can work on the quality and taste, but we have already realized that the best hookahs in Russia)))
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3
1
June 6, 2022
Our favorite hotel, have been here more than ten times. Large territory, lots of heated pools, very tasty food. Children always have something to do, the kids' club works well. The staff is very friendly, fulfills any requests. We will definitely come back again
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1
August 29, 2023
I sincerely do not understand why this hotel is so praised. We planned to stay for 2 weeks, spend a vacation in a nice hotel and got the following: upon arrival, we saw that the beach was completely dug up, excavators and tractors were driving, from the noise of which it was impossible to be even on the balcony (at the same time, no one warned us about this, even when checking in, we found out about it only when we went out on the balcony in our room). A very rude, poorly speaking English girl at the reception - it was not clear what she was saying, and I constantly asked again, to which she rudely answered me that she did not speak Russian)))) Then it's better: the pool is full, it's just hot, you swim like in soup. Everything is completed by paid water at 60 dirhams per bottle for paid dinners, I am generally silent about alcohol prices. No entertainment, concerts, movies, yoga - there is nothing. Among the advantages - the room is old, but cute, the food is delicious and varied.
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2
2
October 8, 2021
Great hotel. More intimate, in comparison with the nearest Antantis (they lived both there and there). The staff is very friendly, creates a welcoming atmosphere. Every evening, small sweets and pleasant moments in the form of music turned on, slippers by the bed and closed curtains.
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3
July 11, 2023
Gorgeous! I've been to the spa and it's a very cool place. Relax! And loxitan cosmetics is a bomb
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November 10, 2021
The best! Hospitality, excellent food, Hermes cosmetics, the staff is very friendly, everything is done for the comfort of guests.
I managed to live in different places in Dubai and this hotel was the best in all respects. Highly recommend
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3
1
November 13, 2021
Nice hotel. Suitable for families with children. Beautiful nature, large territory. Warm sea, but shallow. Because of the palm tree, the water warms up more. A good buffet. The softener is relaxation and no fuss. Minus a star, because there was no toothbrush and paste, which is very strange for a 5-year-old. But in general, everything is fine.
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3
1
July 26
The best hotel in Palma♥️
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March 24
Quiet, beautiful. The staff is very friendly.
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2
December 18, 2023
A wonderful hotel, suitable for families with children, I recommend
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March 1, 2023
Everything is on the level! The service is super, the food is unreal, the beach is fire, the pool is good. I recommend it!
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1
March 15
A good breakfast, a lounge, a pleasant pool area.
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January 1, 2022
4 stars with a stretch.
Each service has to be requested several times. The staff is not very educated and do not understand very well what the guest wants. Yes, they bow a lot and are very polite. But misunderstanding and complete lack of information (there is no information in the room about the hotel, hotel restaurants, spa, excursions, etc., all the information must go and get: milking 5 stars is strange) - all this creates additional inconveniences.
I do not understand the admiration for the presence of slippers, in my opinion, it is not normal when they are not there.
The restaurants cook delicious, but they NEED to be booked! And no one will tell you about this at the reception, you will learn everything only with your own experience, that is, if you come hungry to eat, you may be refused. They can also lose your reservation and just not let you into the restaurant))).
The sea is not very beautiful, but it is there, there are enough sunbeds, there is service on the beach.
Of the pros: the hotel is quiet, there is everything at a minimum, for discerning tourists it may seem "chic"
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4
3
June 8, 2021
The rooms are good. Everything is beautiful. The breakfasts are tidal. A quiet family hotel without a youth hangout. I don't like the beach. But I don't like the palm tree in Dubai in general
For a relaxing holiday here.
The leit check-out was allowed. Pleasantly
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4
September 15
Excellent staff
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October 24, 2022
The hotel itself is good. However, the staff is poorly trained. For example, after lunch, an employee ran up at the exit and asked if I had signed the invoice. This is not polite and not correct. First you need to find out from colleagues. Once again, the hotel, though old, keeps its brand.
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3
1
January 23, 2022
The hotel has canceled the buffet for dinner and lunch since the age of 21. (before that, he was always)
They introduced a menu for children from which they should choose food. From an adult it is impossible (not included in the price of FB) an assortment is offered: pizza, fries, burger, fish and chips and everything like that) not the healthiest food for children. I had to pay extra on the spot for food from the main menu for children. This is a significant cost for the family. Before that, there was just a buffet.
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5
March 4
A great hotel! Everything is at the highest level!
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2
January 16
A wonderful place for lovers of silence.
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April 23
The best!!I was there in March!!This is the best!!
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1
October 13, 2021
Very cool hotel. The first room was with the usual Nouveau courtyard view. The staff heard the wishes and was given a room of a higher category with a gorgeous view of the sea.
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3
April 2, 2021
We have been to this hotel several times. I like everything. Rooms, a comfortable bed, luxurious breakfasts, a free shuttle to the Emirates Mall shopping complex. Large beach, green area.
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3
February 12
A good hotel for guests with children
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2
August 11, 2021
I have already stayed in this hotel several times . Bribed by the service and the absence of Pakistanis and Hindus . Wonderful cuisine . The hotel is suitable for holidays with children
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3
February 10, 2023
The hotel is old, shabby, the food is so-so, a huge scalapendra was caught in the room, horror! I'm not coming here anymore
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1
2
December 8, 2022
Restaurants on the territory are not very, the level of service is extremely low. The hotel is old, needs renovation
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1
1
September 13, 2023
Very nice, cozy and clean!
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3
October 30, 2022
A convenient place to experience a beach holiday at a good level
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1
April 30, 2023
The rooms are good, there are restaurants, a children's club.
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3
May 5, 2023
Very tasty cuisine, I want to come back here
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3
June 11, 2021
Horror!!!- and this is a Palm Tree?!The cleaning is disgusting and you can't wait for it until you come to the reception several times and then they wave a rag. The food barely reaches the scoop canteen!And the beach is generally a separate song-not only is it dirty, but a cat with rabies walked around for half a day and no one cared about it until the vacationers raised a noise. The toilet on the beach is rarely cleaned, there are no changing rooms at all- they changed into unsanitary conditions in the toilet. There is a mess with taxis - you wait for an order for 15-20 minutes and everyone points at each other with their fingers! I really did not expect such a service in the UAE
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3
4
January 26
Tea in a Dilma bag for 20 bucks impressed me)))) once upon a time, the hotel was probably gorgeous
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1
January 15, 2023
Nice hotel, lots of pools on site.
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1
May 11, 2019
Wonderful hotel! Location, rooms, service at a very good level! Peace and quiet . Large territory, 4 swimming pools, slides, Playground , club. The choice of food is great! The children were delighted. The contingent is mostly European. Next time we will definitely choose the Softener on the palm tree again!
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1
September 29, 2023
excellent especially with small children
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2
June 12, 2021
Nice family hotel. The food is delicious, but not varied. In general, the price - quality exactly corresponds!
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3
1
November 28, 2018
Round-the-clock check-in, thoughtfulness of space, spacious rooms, attentiveness and courtesy of the staff - everything is fine! Separately, there is a wonderful children's playroom. For lovers of lying on the beach, couples in love and parents with young children - perfect. It's not cheap, but I think the price-quality ratio is quite.
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1
2
May 21, 2021
A cool resort in the style of French Polynesia. The main contingent of vacationers are Europeans. We liked it!
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3
July 2, 2021
A cozy family hotel with good service. BUT do not use the services of the Bespoke rental company - they do not return the deposit
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June 19, 2023
Great quiet hotel
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3
August 14, 2021
Here, perhaps, is one of the best choices on the Palm Tree among the 5-ok in terms of price-quality ratio.
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3
October 24, 2021
Great beach. Large rooms, excellent spa. I recommend it for families, including. Very diverse rental
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2
August 6, 2021
A wonderful hotel!!! I really liked the service.Convenient location.
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3
February 16, 2023
Well, what can I say, a chic hotel.
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3
May 17
Everything is great
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December 21, 2023
All class 👍👍👍👍
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2